Desarrollo de modelos con técnicas de aprendizaje automatizado enfocados en el crecimiento y obtención de nuevos clientes para una empresa fintech en Colombia

The Fintech market has had a significant boom in recent years. One of the great tools that are being used to solve problems in these types of companies are machine learning algorithms, given the large amount of data and the positive results it has had in different industries. In this thesis, we seek...

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Autores:
Montoya Villamizar, Daniel
Tipo de recurso:
Trabajo de grado de pregrado
Fecha de publicación:
2020
Institución:
Universidad de los Andes
Repositorio:
Séneca: repositorio Uniandes
Idioma:
spa
OAI Identifier:
oai:repositorio.uniandes.edu.co:1992/51477
Acceso en línea:
http://hdl.handle.net/1992/51477
Palabra clave:
Tecnología financiera
Sistema financiero
Finanzas
Industria de servicios financieros
Aprendizaje automático (Inteligencia artificial)
Segmentación del mercado
Relaciones con los clientes
Ingeniería
Rights
openAccess
License
http://creativecommons.org/licenses/by-nc-nd/4.0/
Description
Summary:The Fintech market has had a significant boom in recent years. One of the great tools that are being used to solve problems in these types of companies are machine learning algorithms, given the large amount of data and the positive results it has had in different industries. In this thesis, we seek to define in advance whether or not a potential user of an investment application will become a client. Likewise, we want to characterize the identified clients, this in order to define more robust and personalized marketing and sales strategies. With this in mind, the problem was divided into two parts, first, a classification task with machine learning was carried out in order to know whether or not a user will become a customer. Second, it was necessary to segment and characterize the company's customers...