Job burnout prediction in two Colombian companies using communication patterns via email

The syndrome of job burnout is a response to the prolonged exposition to chronic stress at work. It can result in health problems, accidents at work, and, in some cases, in the suicide of the person who is suffering it. Most people discover that they have burnout when it is too late, and they need t...

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Autores:
Escobar Matallana, Andrés Felipe
Tipo de recurso:
Fecha de publicación:
2019
Institución:
Universidad de los Andes
Repositorio:
Séneca: repositorio Uniandes
Idioma:
eng
OAI Identifier:
oai:repositorio.uniandes.edu.co:1992/43883
Acceso en línea:
http://hdl.handle.net/1992/43883
Palabra clave:
Estrés en el trabajo - Investigaciones - Colombia - Estudio de casos
Enfermedades ocupacionales - Investigaciones - Colombia - Estudio de casos
Algoritmos (Computadores) - Aplicaciones - Investigaciones
Aprendizaje automático (Inteligencia artificial) - Aplicaciones industriales
Ingeniería
Rights
openAccess
License
https://repositorio.uniandes.edu.co/static/pdf/aceptacion_uso_es.pdf
Description
Summary:The syndrome of job burnout is a response to the prolonged exposition to chronic stress at work. It can result in health problems, accidents at work, and, in some cases, in the suicide of the person who is suffering it. Most people discover that they have burnout when it is too late, and they need to stop working. The main objective of this investigation is to give an early identification of burnout syndrome when there is still scope to change working conditions. We present in this document a machine learning-based tool that provides an early warning about a worker's potential risk of suffering from burnout symptoms in real-time. In this study, we constructed a methodology and software for predicting job burnout based on communication patterns via email in two Colombian companies.