Drug information services: an experience from a high complexity hospital in bogotá, colombia, 2010-2011

Although Colombia has several drug information services and centers, there aren't studies about the information requests to this institutions. This is a retrospective and descriptive study, conducted with data from the requests for passive information to the Drug Information Service of the San...

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Autores:
Gutiérrez Clavijo, Juan Camilo
Córdoba Matta, Óscar Armando
Tipo de recurso:
Article of journal
Fecha de publicación:
2013
Institución:
Universidad Nacional de Colombia
Repositorio:
Universidad Nacional de Colombia
Idioma:
spa
OAI Identifier:
oai:repositorio.unal.edu.co:unal/49317
Acceso en línea:
https://repositorio.unal.edu.co/handle/unal/49317
http://bdigital.unal.edu.co/42774/
http://bdigital.unal.edu.co/42774/2/
Palabra clave:
servicio de información sobre medicamentos
servicio de farmacia en hospital
farmacia
Drug information services
pharmacy service at the hospital
pharmacy
Rights
openAccess
License
Atribución-NoComercial 4.0 Internacional
id UNACIONAL2_eddd12b70281b0de0ad4e70f625151b2
oai_identifier_str oai:repositorio.unal.edu.co:unal/49317
network_acronym_str UNACIONAL2
network_name_str Universidad Nacional de Colombia
repository_id_str
dc.title.spa.fl_str_mv Drug information services: an experience from a high complexity hospital in bogotá, colombia, 2010-2011
title Drug information services: an experience from a high complexity hospital in bogotá, colombia, 2010-2011
spellingShingle Drug information services: an experience from a high complexity hospital in bogotá, colombia, 2010-2011
servicio de información sobre medicamentos
servicio de farmacia en hospital
farmacia
Drug information services
pharmacy service at the hospital
pharmacy
title_short Drug information services: an experience from a high complexity hospital in bogotá, colombia, 2010-2011
title_full Drug information services: an experience from a high complexity hospital in bogotá, colombia, 2010-2011
title_fullStr Drug information services: an experience from a high complexity hospital in bogotá, colombia, 2010-2011
title_full_unstemmed Drug information services: an experience from a high complexity hospital in bogotá, colombia, 2010-2011
title_sort Drug information services: an experience from a high complexity hospital in bogotá, colombia, 2010-2011
dc.creator.fl_str_mv Gutiérrez Clavijo, Juan Camilo
Córdoba Matta, Óscar Armando
dc.contributor.author.spa.fl_str_mv Gutiérrez Clavijo, Juan Camilo
Córdoba Matta, Óscar Armando
dc.subject.proposal.spa.fl_str_mv servicio de información sobre medicamentos
servicio de farmacia en hospital
farmacia
Drug information services
pharmacy service at the hospital
pharmacy
topic servicio de información sobre medicamentos
servicio de farmacia en hospital
farmacia
Drug information services
pharmacy service at the hospital
pharmacy
description Although Colombia has several drug information services and centers, there aren't studies about the information requests to this institutions. This is a retrospective and descriptive study, conducted with data from the requests for passive information to the Drug Information Service of the San Ignacio University Hospital in Bogotá, since April 2010 until December 2011. There were 197 requests for information, equivalent to 9 per month; and 232 questions, equivalent to 11 per month. 79.2% of requests were resolved the same day of consultation. 77.2% of the consultants were nurses. 69% of requests were made by health services. The Office of Medicines not included in the Mandatory Benefit Plan was the service that most queries made. The stability, the administration and preparation of drugs were the most frequently consulted. 38.6% of consultations were conducted by telephone and 67.0% were answered by email. The study concludes that the service productivity was similar to that in other institutions but there are differences in volume of questions, consultants and communication ways.
publishDate 2013
dc.date.issued.spa.fl_str_mv 2013
dc.date.accessioned.spa.fl_str_mv 2019-06-29T08:35:06Z
dc.date.available.spa.fl_str_mv 2019-06-29T08:35:06Z
dc.type.spa.fl_str_mv Artículo de revista
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dc.identifier.eprints.spa.fl_str_mv http://bdigital.unal.edu.co/42774/
http://bdigital.unal.edu.co/42774/2/
url https://repositorio.unal.edu.co/handle/unal/49317
http://bdigital.unal.edu.co/42774/
http://bdigital.unal.edu.co/42774/2/
dc.language.iso.spa.fl_str_mv spa
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dc.relation.spa.fl_str_mv http://revistas.unal.edu.co/index.php/rccquifa/article/view/45100
dc.relation.ispartof.spa.fl_str_mv Universidad Nacional de Colombia Revistas electrónicas UN Revista Colombiana de Ciencias Químico Farmacéuticas
Revista Colombiana de Ciencias Químico Farmacéuticas
dc.relation.ispartofseries.none.fl_str_mv Revista Colombiana de Ciencias Químico Farmacéuticas; Vol. 42, núm. 1 (2013); 19-29 0034-7418 1909-6356
dc.relation.references.spa.fl_str_mv Gutiérrez Clavijo, Juan Camilo and Córdoba Matta, Óscar Armando (2013) Drug information services: an experience from a high complexity hospital in bogotá, colombia, 2010-2011. Revista Colombiana de Ciencias Químico Farmacéuticas; Vol. 42, núm. 1 (2013); 19-29 0034-7418 1909-6356 .
dc.rights.spa.fl_str_mv Derechos reservados - Universidad Nacional de Colombia
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dc.rights.license.spa.fl_str_mv Atribución-NoComercial 4.0 Internacional
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dc.rights.accessrights.spa.fl_str_mv info:eu-repo/semantics/openAccess
rights_invalid_str_mv Atribución-NoComercial 4.0 Internacional
Derechos reservados - Universidad Nacional de Colombia
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dc.publisher.spa.fl_str_mv Revista Colombiana de Ciencias Químico Farmacéuticas
institution Universidad Nacional de Colombia
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spelling Atribución-NoComercial 4.0 InternacionalDerechos reservados - Universidad Nacional de Colombiahttp://creativecommons.org/licenses/by-nc/4.0/info:eu-repo/semantics/openAccesshttp://purl.org/coar/access_right/c_abf2Gutiérrez Clavijo, Juan Camiloe3ee393f-6fab-4796-9f63-adb1c606e799300Córdoba Matta, Óscar Armando981ab033-734f-4116-8609-466c5acd02c33002019-06-29T08:35:06Z2019-06-29T08:35:06Z2013https://repositorio.unal.edu.co/handle/unal/49317http://bdigital.unal.edu.co/42774/http://bdigital.unal.edu.co/42774/2/Although Colombia has several drug information services and centers, there aren't studies about the information requests to this institutions. This is a retrospective and descriptive study, conducted with data from the requests for passive information to the Drug Information Service of the San Ignacio University Hospital in Bogotá, since April 2010 until December 2011. There were 197 requests for information, equivalent to 9 per month; and 232 questions, equivalent to 11 per month. 79.2% of requests were resolved the same day of consultation. 77.2% of the consultants were nurses. 69% of requests were made by health services. The Office of Medicines not included in the Mandatory Benefit Plan was the service that most queries made. The stability, the administration and preparation of drugs were the most frequently consulted. 38.6% of consultations were conducted by telephone and 67.0% were answered by email. The study concludes that the service productivity was similar to that in other institutions but there are differences in volume of questions, consultants and communication ways.Pese a que Colombia cuenta con varios centros y servicios de información de medicamentos, no se han realizado todavía estudios de caracterización de las consultas efectuadas a los mismos. El presente es un estudio descriptivo retrospectivo, elaborado con las solicitudes de información pasiva realizadas al Servicio de Información de Medicamentos del Hospital Universitario San Ignacio de la ciudad de Bogotá, desde abril de 2010 hasta diciembre de 2011. Hubo 197 solicitudes de información, que equivalen a nueve solicitudes por mes y se hicieron 232 preguntas, es decir, once por mes. El 79,2% de las solicitudes se resolvieron el mismo día de consulta. El 77,2% de los consultantes fueron enfermeros. El 69% de las solicitudes las realizaron los servicios asistenciales. La Oficina de Medicamentos No POS fue el servicio que más consultó. La estabilidad, administración y preparación de medicamentos fueron los temas más frecuentemente consultados. El 38,6% de consultas se realizaron por vía telefónica y el 67% se respondieron por correo electrónico. Se concluye que la productividad del servicio fue similar a la de las instituciones de otros países, pero existen diferencias en cuanto al volumen de preguntas, tipo de consultantes y vías de comunicación.application/pdfspaRevista Colombiana de Ciencias Químico Farmacéuticashttp://revistas.unal.edu.co/index.php/rccquifa/article/view/45100Universidad Nacional de Colombia Revistas electrónicas UN Revista Colombiana de Ciencias Químico FarmacéuticasRevista Colombiana de Ciencias Químico FarmacéuticasRevista Colombiana de Ciencias Químico Farmacéuticas; Vol. 42, núm. 1 (2013); 19-29 0034-7418 1909-6356Gutiérrez Clavijo, Juan Camilo and Córdoba Matta, Óscar Armando (2013) Drug information services: an experience from a high complexity hospital in bogotá, colombia, 2010-2011. Revista Colombiana de Ciencias Químico Farmacéuticas; Vol. 42, núm. 1 (2013); 19-29 0034-7418 1909-6356 .Drug information services: an experience from a high complexity hospital in bogotá, colombia, 2010-2011Artículo de revistainfo:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionhttp://purl.org/coar/resource_type/c_6501http://purl.org/coar/resource_type/c_2df8fbb1http://purl.org/coar/version/c_970fb48d4fbd8a85Texthttp://purl.org/redcol/resource_type/ARTservicio de información sobre medicamentosservicio de farmacia en hospitalfarmaciaDrug information servicespharmacy service at the hospitalpharmacyORIGINAL45100-216303-1-SM.pdfapplication/pdf729936https://repositorio.unal.edu.co/bitstream/unal/49317/1/45100-216303-1-SM.pdfe0f5cf5383ac7937b1b4371e29f1670bMD51THUMBNAIL45100-216303-1-SM.pdf.jpg45100-216303-1-SM.pdf.jpgGenerated Thumbnailimage/jpeg5898https://repositorio.unal.edu.co/bitstream/unal/49317/2/45100-216303-1-SM.pdf.jpg649cfb77618b301e586761385a220b07MD52unal/49317oai:repositorio.unal.edu.co:unal/493172023-12-09 23:05:56.001Repositorio Institucional Universidad Nacional de Colombiarepositorio_nal@unal.edu.co