A representation based on the Quintessence about best practices of business process improvement

ilustraciones, diagramas

Autores:
Vera Delgado, Antonio Fernando
Tipo de recurso:
Doctoral thesis
Fecha de publicación:
2022
Institución:
Universidad Nacional de Colombia
Repositorio:
Universidad Nacional de Colombia
Idioma:
eng
OAI Identifier:
oai:repositorio.unal.edu.co:unal/82701
Acceso en línea:
https://repositorio.unal.edu.co/handle/unal/82701
https://repositorio.unal.edu.co/
Palabra clave:
000 - Ciencias de la computación, información y obras generales
650 - Gerencia y servicios auxiliares::658 - Gerencia general
Gestión de proyectos multidisciplinario
Project management
Administración de proyectos
Best practices
Business process improvement
Business process redesign
Business process re-engineering
Business process management
Quintessence
Mejores prácticas
Mejora de procesos de negocio
Rediseño de procesos de negocio
Reingeniería de procesos de negocio
Gestión de proyectos
Quintaesencia
Rights
openAccess
License
Atribución-NoComercial 4.0 Internacional
id UNACIONAL2_ebe5929b272ea43abadb2093e84c8007
oai_identifier_str oai:repositorio.unal.edu.co:unal/82701
network_acronym_str UNACIONAL2
network_name_str Universidad Nacional de Colombia
repository_id_str
dc.title.eng.fl_str_mv A representation based on the Quintessence about best practices of business process improvement
dc.title.translated.spa.fl_str_mv Una representación basada en la Quintaesencia sobre buenas prácticas para la mejora de procesos de negocio
title A representation based on the Quintessence about best practices of business process improvement
spellingShingle A representation based on the Quintessence about best practices of business process improvement
000 - Ciencias de la computación, información y obras generales
650 - Gerencia y servicios auxiliares::658 - Gerencia general
Gestión de proyectos multidisciplinario
Project management
Administración de proyectos
Best practices
Business process improvement
Business process redesign
Business process re-engineering
Business process management
Quintessence
Mejores prácticas
Mejora de procesos de negocio
Rediseño de procesos de negocio
Reingeniería de procesos de negocio
Gestión de proyectos
Quintaesencia
title_short A representation based on the Quintessence about best practices of business process improvement
title_full A representation based on the Quintessence about best practices of business process improvement
title_fullStr A representation based on the Quintessence about best practices of business process improvement
title_full_unstemmed A representation based on the Quintessence about best practices of business process improvement
title_sort A representation based on the Quintessence about best practices of business process improvement
dc.creator.fl_str_mv Vera Delgado, Antonio Fernando
dc.contributor.advisor.none.fl_str_mv Zapata-Jaramillo, Carlos Mario
Espinosa Bedoya, Albeiro
dc.contributor.author.none.fl_str_mv Vera Delgado, Antonio Fernando
dc.contributor.orcid.spa.fl_str_mv Zapata Jaramillo, Carlos Mario [0000-0002-0628-4097]
Espinosa Bedoya, Albeiro [0000-0001-7292-987X]
dc.subject.ddc.spa.fl_str_mv 000 - Ciencias de la computación, información y obras generales
650 - Gerencia y servicios auxiliares::658 - Gerencia general
topic 000 - Ciencias de la computación, información y obras generales
650 - Gerencia y servicios auxiliares::658 - Gerencia general
Gestión de proyectos multidisciplinario
Project management
Administración de proyectos
Best practices
Business process improvement
Business process redesign
Business process re-engineering
Business process management
Quintessence
Mejores prácticas
Mejora de procesos de negocio
Rediseño de procesos de negocio
Reingeniería de procesos de negocio
Gestión de proyectos
Quintaesencia
dc.subject.other.spa.fl_str_mv Gestión de proyectos multidisciplinario
dc.subject.lemb.eng.fl_str_mv Project management
dc.subject.lemb.spa.fl_str_mv Administración de proyectos
dc.subject.proposal.eng.fl_str_mv Best practices
Business process improvement
Business process redesign
Business process re-engineering
Business process management
Quintessence
dc.subject.proposal.spa.fl_str_mv Mejores prácticas
Mejora de procesos de negocio
Rediseño de procesos de negocio
Reingeniería de procesos de negocio
Gestión de proyectos
Quintaesencia
description ilustraciones, diagramas
publishDate 2022
dc.date.accessioned.none.fl_str_mv 2022-11-16T14:29:32Z
dc.date.available.none.fl_str_mv 2022-11-16T14:29:32Z
dc.date.issued.none.fl_str_mv 2022-09-28
dc.type.spa.fl_str_mv Trabajo de grado - Doctorado
dc.type.driver.spa.fl_str_mv info:eu-repo/semantics/doctoralThesis
dc.type.version.spa.fl_str_mv info:eu-repo/semantics/acceptedVersion
dc.type.coar.spa.fl_str_mv http://purl.org/coar/resource_type/c_db06
dc.type.content.spa.fl_str_mv Text
dc.type.redcol.spa.fl_str_mv http://purl.org/redcol/resource_type/TD
format http://purl.org/coar/resource_type/c_db06
status_str acceptedVersion
dc.identifier.uri.none.fl_str_mv https://repositorio.unal.edu.co/handle/unal/82701
dc.identifier.instname.spa.fl_str_mv Universidad Nacional de Colombia
dc.identifier.reponame.spa.fl_str_mv Repositorio Institucional Universidad Nacional de Colombia
dc.identifier.repourl.spa.fl_str_mv https://repositorio.unal.edu.co/
url https://repositorio.unal.edu.co/handle/unal/82701
https://repositorio.unal.edu.co/
identifier_str_mv Universidad Nacional de Colombia
Repositorio Institucional Universidad Nacional de Colombia
dc.language.iso.spa.fl_str_mv eng
language eng
dc.relation.indexed.spa.fl_str_mv RedCol
LaReferencia
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spelling Atribución-NoComercial 4.0 Internacionalhttp://creativecommons.org/licenses/by-nc/4.0/info:eu-repo/semantics/openAccesshttp://purl.org/coar/access_right/c_abf2Zapata-Jaramillo, Carlos Mariodd277507a63e09d39f448200aa91ac00600Espinosa Bedoya, Albeiro16b6474a3fac0cc52f9d2217afeaafff600Vera Delgado, Antonio Fernandocc9b98505041e001a631cb2a434c5fb8Zapata Jaramillo, Carlos Mario [0000-0002-0628-4097]Espinosa Bedoya, Albeiro [0000-0001-7292-987X]2022-11-16T14:29:32Z2022-11-16T14:29:32Z2022-09-28https://repositorio.unal.edu.co/handle/unal/82701Universidad Nacional de ColombiaRepositorio Institucional Universidad Nacional de Colombiahttps://repositorio.unal.edu.co/ilustraciones, diagramasEnterprise leaders implement diverse management philosophies in order to ensure compliance with organizational objectives. Consequently, the industry recognizes project management as a key for achieving its business operations. The project management process involves the re-engineering of the business and its processes, including a combination of methods used to analyze, model, optimize, automate, and measure business processes. Classical project management includes business process management (BPM), combining knowledge from information technology and management sciences. Therefore, organizations running BPM models are increasingly reliant on implementing business process improvement (BPI) for enhancing key business capabilities. Practitioners in industry and academia have intended to define best practices of BPI by creating methods, frameworks, techniques, and models. However, previous proposals are discipline-dependent and lack formal representations of the elements identified as BPI best practices. Likewise, even with the effort invested in BPI, between 60 to 90 percent of initiatives are unsuccessful, leading to an existing need to identify, formalize, validate, and represent best common BPI practices among disciplines based on a multidisciplinary project management theoretical kernel. In this Ph.D. Thesis we propose a representation called BPI10 based on the Quintessence about best practices of business process improvement. Besides, we conduct a focus group in order to validate the approach. Finally, we advance towards the development of a unique domain structure for implementing BPI by recognizing common patterns between disciplines, identifying the best practices of BPI among the patterns, and representing such practices in a multidisciplinary project management theoretical kernel.Los líderes empresariales implementan diversas filosofías de gestión para garantizar el cumplimiento de los objetivos organizacionales. Consecuentemente, en la industria se reconoce la gestión de proyectos como la clave para sus operaciones de negocio. El proceso de gestión de proyectos implica la reingeniería del negocio y sus procesos, incluyendo una combinación de métodos utilizados para analizar, modelar, optimizar, automatizar y medir los procesos empresariales. La clásica gestión de proyectos incluye la gestión de procesos empresariales (en inglés, business process management, abreviado BPM) que combina el conocimiento de las tecnologías de información y las ciencias de gestión. Por lo tanto, las organizaciones que ejecutan un modelo BPM dependen cada vez más de la implementación de la mejora de procesos de negocio (en inglés, business process improvement, abreviado BPI) para aumentar las capacidades organizacionales. En la industria y la academia se intentan definir las mejores prácticas de BPI mediante la creación de métodos, marcos de trabajo, técnicas y modelos. Sin embargo, los enfoques anteriores dependen explícitamente del área de gestión y carecen de representaciones formales de los elementos identificados como mejores prácticas de BPI. Además, incluso con el esfuerzo invertido en BPI, entre el 60 y el 90 por ciento de las iniciativas fracasan, lo que lleva a la necesidad de identificar, formalizar, validar y representar las mejores prácticas comunes de BPI entre disciplinas basadas en un núcleo teórico de gestión de proyectos multidisciplinario. En esta Tesis Doctoral se propone una representación denominada BPI10 basada en el núcleo de la Quintaesencia acerca de buenas prácticas en mejora de procesos de negocio. Además, se lleva a cabo un grupo focal para validar la solución. Finalmente, se avanza hacia el desarrollo de una estructura de dominio única para implementar BPI al reconocer patrones comunes entre disciplinas, identificar las mejores prácticas de BPI entre los patrones y representar tales prácticas en un núcleo teórico de gestión de proyectos multidisciplinario. (Texto tomado de la fuente)DoctoradoDoctor en IngenieríaBusiness process improvementÁrea Curricular de Ingeniería de Sistemas e Informáticaxxiv, 192 páginasapplication/pdfengUniversidad Nacional de ColombiaMedellín - Minas - Doctorado en Ingeniería - SistemasDepartamento de la Computación y la DecisiónFacultad de MinasMedellín, ColombiaUniversidad Nacional de Colombia - Sede Medellín000 - Ciencias de la computación, información y obras generales650 - Gerencia y servicios auxiliares::658 - Gerencia generalGestión de proyectos multidisciplinarioProject managementAdministración de proyectosBest practicesBusiness process improvementBusiness process redesignBusiness process re-engineeringBusiness process managementQuintessenceMejores prácticasMejora de procesos de negocioRediseño de procesos de negocioReingeniería de procesos de negocioGestión de proyectosQuintaesenciaA representation based on the Quintessence about best practices of business process improvementUna representación basada en la Quintaesencia sobre buenas prácticas para la mejora de procesos de negocioTrabajo de grado - Doctoradoinfo:eu-repo/semantics/doctoralThesisinfo:eu-repo/semantics/acceptedVersionhttp://purl.org/coar/resource_type/c_db06Texthttp://purl.org/redcol/resource_type/TDRedColLaReferenciaAbdolvand, N., Albadvi, A., & Ferdowsi, Z. 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(2022). “Structural definition of the business process improvement: a practice represented on top of the Quintessence kernel,” Latin American Software Engineering Symposium (LASES), pp. 1–9.AdministradoresEstudiantesInvestigadoresPúblico generalResponsables políticosLICENSElicense.txtlicense.txttext/plain; charset=utf-85879https://repositorio.unal.edu.co/bitstream/unal/82701/3/license.txteb34b1cf90b7e1103fc9dfd26be24b4aMD53ORIGINAL707992.2022 (2).pdf707992.2022 (2).pdfTesis de Doctorado en Ingeniería - Sistemasapplication/pdf9422122https://repositorio.unal.edu.co/bitstream/unal/82701/5/707992.2022%20%282%29.pdf84e125aca2fcdbd13e14b84c8c0aa459MD55THUMBNAIL707992.2022 (2).pdf.jpg707992.2022 (2).pdf.jpgGenerated Thumbnailimage/jpeg5365https://repositorio.unal.edu.co/bitstream/unal/82701/6/707992.2022%20%282%29.pdf.jpg87dbd84bef1c9a13eff6d287e95e0008MD56unal/82701oai:repositorio.unal.edu.co:unal/827012024-08-12 01:57:38.628Repositorio Institucional Universidad Nacional de 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