Evaluación del nivel de madurez de la alineación de TI en el sector estatal en Colombia
ilustraciones, graficas
- Autores:
-
Medina Baquero, Sergio Iván
- Tipo de recurso:
- Fecha de publicación:
- 2022
- Institución:
- Universidad Nacional de Colombia
- Repositorio:
- Universidad Nacional de Colombia
- Idioma:
- spa
- OAI Identifier:
- oai:repositorio.unal.edu.co:unal/81635
- Palabra clave:
- 350 - Administración pública y ciencia militar::351 - Administración pública
Information technology
Strategic Planning-LC Sup. 85
TECNOLOGIA DE LA INFORMACION
PLANIFICACION ESTRATEGICA
Gobierno Digital
Alineación Estratégica de TI
Evaluación Alineación Estratégica de TI
Colombia
IT Alignment
Digital Goverment
- Rights
- openAccess
- License
- Atribución-CompartirIgual 4.0 Internacional
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| dc.title.spa.fl_str_mv |
Evaluación del nivel de madurez de la alineación de TI en el sector estatal en Colombia |
| dc.title.translated.eng.fl_str_mv |
Assessment IT alignment maturity level in Colombia´s state |
| title |
Evaluación del nivel de madurez de la alineación de TI en el sector estatal en Colombia |
| spellingShingle |
Evaluación del nivel de madurez de la alineación de TI en el sector estatal en Colombia 350 - Administración pública y ciencia militar::351 - Administración pública Information technology Strategic Planning-LC Sup. 85 TECNOLOGIA DE LA INFORMACION PLANIFICACION ESTRATEGICA Gobierno Digital Alineación Estratégica de TI Evaluación Alineación Estratégica de TI Colombia IT Alignment Digital Goverment |
| title_short |
Evaluación del nivel de madurez de la alineación de TI en el sector estatal en Colombia |
| title_full |
Evaluación del nivel de madurez de la alineación de TI en el sector estatal en Colombia |
| title_fullStr |
Evaluación del nivel de madurez de la alineación de TI en el sector estatal en Colombia |
| title_full_unstemmed |
Evaluación del nivel de madurez de la alineación de TI en el sector estatal en Colombia |
| title_sort |
Evaluación del nivel de madurez de la alineación de TI en el sector estatal en Colombia |
| dc.creator.fl_str_mv |
Medina Baquero, Sergio Iván |
| dc.contributor.advisor.none.fl_str_mv |
Sánchez-Torres, Jenny Marcela |
| dc.contributor.author.none.fl_str_mv |
Medina Baquero, Sergio Iván |
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Griego (Grupo Investigación en Gestión y Organizaciones) |
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350 - Administración pública y ciencia militar::351 - Administración pública |
| topic |
350 - Administración pública y ciencia militar::351 - Administración pública Information technology Strategic Planning-LC Sup. 85 TECNOLOGIA DE LA INFORMACION PLANIFICACION ESTRATEGICA Gobierno Digital Alineación Estratégica de TI Evaluación Alineación Estratégica de TI Colombia IT Alignment Digital Goverment |
| dc.subject.lemb.eng.fl_str_mv |
Information technology Strategic Planning-LC Sup. 85 |
| dc.subject.lemb.spa.fl_str_mv |
TECNOLOGIA DE LA INFORMACION PLANIFICACION ESTRATEGICA |
| dc.subject.proposal.spa.fl_str_mv |
Gobierno Digital Alineación Estratégica de TI Evaluación Alineación Estratégica de TI |
| dc.subject.proposal.none.fl_str_mv |
Colombia |
| dc.subject.proposal.eng.fl_str_mv |
IT Alignment Digital Goverment |
| description |
ilustraciones, graficas |
| publishDate |
2022 |
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2022-06-28T16:58:20Z |
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2022-06-28T16:58:20Z |
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2022-06-24 |
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Trabajo de grado - Maestría |
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info:eu-repo/semantics/masterThesis |
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Universidad Nacional de Colombia |
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Repositorio Institucional Universidad Nacional de Colombia |
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https://repositorio.unal.edu.co/ |
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https://repositorio.unal.edu.co/handle/unal/81635 https://repositorio.unal.edu.co/ |
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Universidad Nacional de Colombia Repositorio Institucional Universidad Nacional de Colombia |
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spa |
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ACIS. (2019). XVII Encuesta de Gerencia de Proyectos de TI. Ansoff, H. I., & McDonnell, E. J. (1988). The new corporate strategy. New York: J. Wiley. Auster, E., Basir, N., & Ruebottom, T. (2018). Strategic Fit(ness). The Palgrave Encyclopedia of Strategic Management, Palgrave Macmillan, 1605–1608. Auster, E. R., Sullivan, E., & Meredith, P. (2011). Strategic fitness: an exploratory conceptualisation. International Journal of Strategic Change Management, 3(3), 188–210. Aversano, L., Grasso, C., & Tortorella, M. (2012). A Literature Review of Business/IT Alignment Strategies. Procedia Technology, 5, 462–474. https://doi.org/10.1016/j.protcy.2012.09.051 Bergeron, F., Raymond, L., & Rivard, S. (2001). Fit in strategic information technology management research: an empirical comparison of perspectives. Omega, 29(2), 125–142. Broadbent, M., & Kitzis, E. (2005). Interweaving business-driven IT strategy and execution: Four foundation factors. Ivey Business Journal, 69(3), 1–6. Brown, C. V, & Magill, S. L. (1994). Alignment of the IS functions with the enterprise: toward a model of antecedents. MIS Quarterly, 371–403. Buhl, H. U., Fridgen, G., König, W., Röglinger, M., & Wagner, C. (2012). Where’s the competitive advantage in strategic information systems research? Making the case for boundary-spanning research based on the German business and information systems engineering tradition. The Journal of Strategic Information Systems, 21(2), 172–178. Burgelman, R. A. (2018). Technology Strategy. The Palgrave Encyclopedia of Strategic Management, Palgrave Macmillan, 1729–1731. Chan, Y. E., Huff, S. L., Barclay, D. W., & Copeland, D. G. (1997). Business strategic orientation, information systems strategic orientation, and strategic alignment. Information Systems Research, 8(2), 125–150. Chan, Y. E., & Reich, B. H. (2007). IT alignment: What have we learned? Journal of Information Technology, 22(4), 297–315. https://doi.org/10.1057/palgrave.jit.2000109 Chan, Y. E., Sabherwal, R., & Thatcher, J. B. (2006). Antecedents and outcomes of strategic IS alignment: an empirical investigation. IEEE Transactions on Engineering Management, 53(1), 27–47. Cohen, W. M., & Levinthal, D. A. (1990). Absorptive capacity: A new perspective on learning and innovation. Administrative Science Quarterly, 128–152. Coltman, T., & Queiroz, M. (2015). Information technology and strategy. The Palgrave Encyclopedia of Strategic Management. Palgrave Macmillan: London.[Electronic Resource]. Http://Www. Palgraveconnect. Com/Esm/Do Ifinder/10.1057/(Accessed: 08.12. 2019). Coltman, T., Tallon, P., Sharma, R., & Queiroz, M. (2015). Strategic IT alignment: Twenty-five years on. Journal of Information Technology, 30(2), 91–100. https://doi.org/10.1057/jit.2014.35 Consejo Nacional de Política Económica y Social -CONPES-. (2000). CONPES 3072 - Agenda de Conectividad. Consejo Nacional de Política Económica y Social -CONPES-. (2018). CONPES 3920 - Política Nacional de Explotación de Datos. Constitución Política de Colombia. (1991). Cragg, P., King, M., & Hussin, H. (2002). IT alignment and firm performance in small manufacturing firms. The Journal of Strategic Information Systems, 11(2), 109–132. Departamento Administrativo de la Función Pública, República de Colombia (2020). Estructura del Estado. Departamento Administrativo de la Función Pública. (2020, December). Documento Metodológico de la Operación Estadística Medición del Desempeño Institucional MDI. Https://Www.Funcionpublica.Gov.Co/Documents/28587410/38139874/2020-12-21_Documento_metodologico_mdi+_v2.Pdf/9d9bae20-4df2-80cb-A39b-3f4fe156c1b9?T=1611779498601. Departamento Administrativo de la Función Pública. (2021). Informe Evaluativo Operatividad Modelo Integrado de Planeación y Gestión. Departamento Nacional de Planeación. (2019). CONPES 3975 - Política Nacional para la Transformación Digital e Inteligencia Artificial. Departamento Nacional de Planeación. (2020). Seguimiento a Proyectos de Inversión. DNP. Esposito Vinzi, V., Trinchera, L., & Amato, S. (2010). Handbook of Partial Least Squares - Chapter 2. PLS Path Modeling: From Foundations to Recent Developments and Open Issues for Model Assessment and Improvement (V. Esposito Vinzi, W. W. Chin, J. Henseler, & H. Wang, Eds.). Springer Berlin Heidelberg. https://doi.org/10.1007/978-3-540-32827-8 Ezingeard, J. N., McFadzean, E., & Birchall, D. (2007). Mastering the art of corroboration: A conceptual analysis of information assurance and corporate strategy alignment. Journal of Enterprise Information Management, 20(1), 96–118. https://doi.org/10.1108/17410390710717165 Gerow, J. E., Grover, V., Thatcher, J., & Roth, P. L. (2014). Looking Toward the Future of IT--Business Strategic Alignment through the Past. MIS Quarterly, 38(4), 1159–1186. Heeks, R. (2010). Do information and communication technologies (ICTs) contribute to development? Journal of International Development, 22(5), 625–640 Heeks, R. (2020). ICT4D 3.0? Part 1—The components of an emerging “digital-for-development” paradigm. Electronic Journal of Information Systems in Developing Countries, 86(3), 1–15. https://doi.org/10.1002/isd2.12124 Henderson, J. C., & Venkatraman, N. (1989). Strategic alignment: a framework for strategic information technology management. Henderson, J. C., & Venkatraman, N. (1994). Strategic alignment: a model for organizational transformation via information technology. Oxford University Press: New York. Henderson, J. C., & Venkatraman, N. (1999). Strategic alignment: Leveraging information technology for transforming organizations. IBM Systems Journal, 38(2.3), 472–484. Henderson, J. C., Venkatraman, N., & Oldach, S. (1996). Aligning business and IT strategies. Competing in the information age: strategic alignment in practice. Oxford University Press, USA. Holgeid, K., & Thompson, M. (2013). A reflection on why large public projects fail. The Governance of Large-Scale Projects, 219–244. Horner, R., & Hulme, D. (2019). From International to Global Development: New Geographies of 21st Century Development. Development and Change, 50(2), 347–378. https://doi.org/10.1111/dech.12379 Hussin, H., King, M., & Cragg, P. (2002). IT alignment in small firms. European Journal of Information Systems, 11(2), 108–127. Iansiti, M., & West, J. (1997). Technology integration: Turning great research into great products. Harvard Business Review, 75(3), 69–79. Jens Frøslev Christensen. (2018). Technological Change. In The Palgrave Encyclopedia of Strategic Management, Palgrave Macmillan (pp. 1702–1703). Johnson, G. (1992). Managing strategic change—strategy, culture and action. Long Range Planning, 25(1), 28–36. Kearns, G. S., & Lederer, A. L. (2003). A resource-based view of strategic IT alignment: how knowledge sharing creates competitive advantage. Decision Sciences, 34(1), 1–29. Lake, P., & Drake, R. (2014). Information Systems Management in the Big Data Era. Springer International Publishing Switzerland. Luftman, J. (2015). Strategic alignment maturity. In Handbook on Business Process Management 2 (pp. 5–43). Springer. Luftman, J., Lyytinen, K., & Zvi, T. ben. (2017). Enhancing the measurement of information technology (IT) business alignment and its influence on company performance. Journal of Information Technology, 32(1), 26–46. Luftman, J. N. (1996). Applying the strategic alignment model. In Competing in the information age: Strategic alignment in practice (pp. 43–69). New York: Oxford University Press. Luftman, J., Papp, R., & Brier, T. (1999). Enablers and inhibitors of business-IT alignment. Communications of the Association for Information Systems, 1(1), 11. Maes, R., Rijsenbrij, D., Truijens, O., Goedvolk, H., & others. (2000). Redefining business-IT alignment through a unified framework. Universiteit Van Amsterdam/Cap Gemini White Paper. McFarlan, F. W., McKenney, J. L., & Pyburn, P. (1983). The information archipelago--plotting a course. Harvard Business Review, 61(1), 145–156. McMillan, C., & Overall, J. (2016). Wicked problems: turning strategic management upside down. Journal of Business Strategy, 37(1), 34–43. https://doi.org/10.1108/JBS-11-2014-0129 Manual de Gobierno Digital, Implementación de la Política de Gobierno Digital (2018). MINTZBERG, H., Lampel, J., & Ahlstrand, B. (1998). La stratégie et l’éléphant. L’expansion Management Review, 88, 6. Mintzberg, H., & Waters, J. A. (1985). Of strategies, deliberate and emergent. Strategic Management Journal, 6(3), 257–272. Morton, M. S., & others. (1990). Corporation of the 1990s: Information Technology and Organizational Transformation. Oxford University Press, Inc. Morton, N. A., & Hu, Q. (2008). Implications of the fit between organizational structure and ERP: A structural contingency theory perspective. International Journal of Information Management, 28(5), 391–402. OECD. (2014). Revisión de Gobierno Digital de Colombia. 12. OECD. (2020a). Digital Government Index: 2019 results. 3, 68. Peters, T. J., & Waterman, R. (1982). In Search of Excellence: Lessons from America’s Best Run Companies. Harper & Row (New York), 1, 360. Pfeffer, J. (2013). You’re still the same: Why theories of power hold over time and across contexts. Academy of Management Perspectives, 27(4), 269–280. Project Management Institute. (2020a). Ahead of the Curve : Forging a Future- Focused Culture A New Way Forward. Pulse of the Profession de PMI. QuestionPro. (2022, January). ¿Qué es el muestreo por conveniencia? Https://Www.Questionpro.Com/Blog/Es/Muestreo-Por-Conveniencia/. Redacción Barcelona. (2021). Las 11 frases de Angela Merkel, la líder que se ganó la empatía de propios y extraños. La Vanguardia Internacional. Reich, B. H., & Benbasat, I. (1996). 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Information systems strategy: Theory, practice, and challenges for future research. Business and Information Systems Engineering, 5(4), 243–257. https://doi.org/10.1007/s12599-013-0279-z Teubner, R. A., & Mocker, M. (2008). A literature overview on strategic information systems planning. European Research Center for Information Systems Working Paper, 6. Teubner, R. A., Pellengahr, A., & Mocker, M. (2012). The IT strategy divide: professional practice and academic debate. European Research Center for Information Systems Working Paper, 12. The Standish Group. (2015). Chaos Report 2015. Treacy, M., & Wiersema, F. (1993). Customer intimacy and other value disciplines. Harvard Business Review, 71(1), 84–93. Ubaldi, B. (2020). The OECD Digital Government Policy Framework : Six dimensions of a Digital Government The OECD Digital Government Policy Framework. 2, 1–40. UT Econometría–SEI–Tachyon. (2019). Evaluación de la Política de Gobierno Digital. Utterback, J. M. (2018). Technology Cycles. In The Palgrave Encyclopedia of Strategic Management, Palgrave Macmillan (pp. 1723–1729). Massachusetts Institute of Technology. Venkatraman, N. (1989). The Concept of Fit in Strategy Research: Toward Verbal and Statistical Correspondence. Academy of Management Review, 14(3), 423–444. https://doi.org/10.5465/amr.1989.4279078 Venkatraman, N., & Camillus, J. C. (1984). Exploring the concept of “fit” in strategic management. Academy of Management Review, 9(3), 513–525. Wadström, P. (2019). Aligning corporate and business strategy: managing the balance. Journal of Business Strategy. Yayla, A. A., & Hu, Q. (2012). The impact of IT-business strategic alignment on firm performance in a developing country setting: Exploring moderating roles of environmental uncertainty and strategic orientation. European Journal of Information Systems, 21(4), 373–387. https://doi.org/10.1057/ejis.2011.52 Zajac, E. J., Kraatz, M. S., & Bresser, R. K. F. (2000). Modeling the dynamics of strategic fit: A normative approach to strategic change. Strategic Management Journal, 21(4), 429–453. |
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Bogotá - Ingeniería - Maestría en Ingeniería - Ingeniería Industrial |
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Atribución-CompartirIgual 4.0 Internacionalhttp://creativecommons.org/licenses/by-sa/4.0/info:eu-repo/semantics/openAccesshttp://purl.org/coar/access_right/c_abf2Sánchez-Torres, Jenny Marcela8513ae3ae64cd02d1aa4596da6720b1a600Medina Baquero, Sergio Iván948cf2e5cdca35bce7b6542c54d45c1fGriego (Grupo Investigación en Gestión y Organizaciones)2022-06-28T16:58:20Z2022-06-28T16:58:20Z2022-06-24https://repositorio.unal.edu.co/handle/unal/81635Universidad Nacional de ColombiaRepositorio Institucional Universidad Nacional de Colombiahttps://repositorio.unal.edu.co/ilustraciones, graficasLa alineación estratégica de TI busca conocer que tan cerca (o lejos) se encuentran la estrategia y los planes de negocio de la estrategia y los planes de TI. Para medir el tamaño de esta brecha, existen distintos modelos que pretenden conocer los factores y dinámicas de una alineación adecuada que contribuya a la mejora de los indicadores del negocio. Dadas las particularidades del Estado Colombiano (multisectorial), así como de la orientación a la práctica que deben tener los estudios de TI de acuerdo con los últimos estudios, el modelo de evaluación del nivel de madurez de la alineación de TI que se considera como el que mejor permite conocer las dinámicas y factores importantes en la alineación de entidades estatales, es el modelo de Jerry Luftman, el cual consiste en la medición de 39 atributos agrupados en 6 criterios, cuyos resultados para 23 entidades evaluadas son: Comunicaciones (3.27), Medición de la Competencia y Valor de las TI (3.22), Gobernanza (3.56), Asociación (3.77), Alcance & Arquitectura de TI (3.41), y Habilidades (2.82). Cada uno de estos atributos y criterios cuenta con un punto de vista de áreas de TI y de áreas no TI, lo que permite concluir que el nivel de madurez de alineación de TI en este estudio es de 3.34. Este resultado se compara con mediciones más robustas realizadas por el Gobierno (FURAG) y específicamente con la Política de Gobierno Digital, comparaciones que en algunos casos no son muy lejanas a los resultados obtenidos y que abren una discusión donde la alineación puede convertirse en uno de los principales elementos sobre el que se debería trabajar para lograr los objetivos de las políticas, planes y programas propuestos, pero sobre todo para la generación de verdadero valor público. Finalmente, se proponen algunas recomendaciones sobre el estudio realizado, las comparaciones y discusiones realizadas, así como sobre aspectos que podrían mejorar el aporte que desde la academia se puedan realizar por medio de trabajos de aplicación práctica como el desarrollado en este documento. (Texto tomado de la fuente)IT strategic alignment seeks to know how close (or far) the strategy and business plans of the IT strategy and plans are. To measure the size of this gap, there are different models that aim to know the factors and dynamics of an adequate alignment that contributes to the improvement of business indicators. Given the particularities of the Colombian State (multisectoral), as well as the attainability that IT studies must have; the best model for evaluating the level of maturity of the IT alignment since is one that best allows to know the dynamics and important factors of state entities is the Jerry Luftman's model. This model consists of the measurement of 39 attributes grouped into 6 criteria, whose results for 23 entities evaluated are: Communications (3.27), Measurement of Competence and Value of IT (3.22), Governance (3.56), Partnership (3.77), Scope & IT Architecture (3.41), and Skills (2.82). Each of these attributes and criteria counts with a point of view for the IT and no TI areas, allowing us to conclude that the level of IT alignment maturity in this study is 3.34. This result is compared with more robust measurements carried out by the Goverment (FURAG) and specifically with the Digital Government Policy; comparison that in this case is not very far from the results obtained, opening a discussion where alignment can become one of the main elements on which work should be done to achieve the objectives of the proposed policies, plans and programs, but above all for the generation of true public value. Finally, some recommendations are proposed on the study carried out, the comparisons and discussions carried out, as well as on aspects that could improve the contribution that the academy can make through works of practical application such as the one developed in this document.MaestríaMagíster en Ingeniería - Ingeniería IndustrialGestión de la Innovaciónxv, 232 páginasapplication/pdfspaUniversidad Nacional de ColombiaBogotá - Ingeniería - Maestría en Ingeniería - Ingeniería IndustrialDepartamento de Ingeniería de Sistemas e IndustrialFacultad de IngenieríaBogotá, ColombiaUniversidad Nacional de Colombia - Sede Bogotá350 - Administración pública y ciencia militar::351 - Administración públicaInformation technologyStrategic Planning-LC Sup. 85TECNOLOGIA DE LA INFORMACIONPLANIFICACION ESTRATEGICAGobierno DigitalAlineación Estratégica de TIEvaluación Alineación Estratégica de TIColombiaIT AlignmentDigital GovermentEvaluación del nivel de madurez de la alineación de TI en el sector estatal en ColombiaAssessment IT alignment maturity level in Colombia´s stateTrabajo de grado - Maestríainfo:eu-repo/semantics/masterThesisinfo:eu-repo/semantics/acceptedVersionTexthttp://purl.org/redcol/resource_type/TMACIS. 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Modeling the dynamics of strategic fit: A normative approach to strategic change. Strategic Management Journal, 21(4), 429–453.EstudiantesInvestigadoresMaestrosPúblico generalReceptores de fondos federales y solicitantesResponsables políticosORIGINAL1018417693.2022.pdf1018417693.2022.pdfTesis de Maestría en Ingeniería Industrialapplication/pdf5575222https://repositorio.unal.edu.co/bitstream/unal/81635/1/1018417693.2022.pdf9b3a01c50f0a8bae0f5f4113703f87bcMD51LICENSElicense.txtlicense.txttext/plain; charset=utf-84074https://repositorio.unal.edu.co/bitstream/unal/81635/2/license.txt8153f7789df02f0a4c9e079953658ab2MD52THUMBNAIL1018417693.2022.pdf.jpg1018417693.2022.pdf.jpgGenerated Thumbnailimage/jpeg4898https://repositorio.unal.edu.co/bitstream/unal/81635/3/1018417693.2022.pdf.jpgbc3a53d4374c60cb6b05c9e6f9d6bf8eMD53unal/81635oai:repositorio.unal.edu.co:unal/816352024-08-06 23:10:41.455Repositorio Institucional Universidad Nacional de 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