Diseño de un Sistema de Gestión de Calidad para el Club Deportivo Escuela de Futbol Diego Pizarro de la ciudad de Palmira – Valle del Cauca

Design of a Quality Management System for the Diego Pizarro Soccer School Sports Club in the city of Palmira - Valle del Cauca Design a quality management system for the Diego Pizarro Soccer School Sports Club of Palmira Valle del Cauca, based on the ISO 9001 quality standard of 2015, which allows it to standardize operational activities and sports instructions, reducing failures in the provision of service, improving levels of user satisfaction, optimizing processes and resources, which allow it to acquire a competitive advantage over the market and position it as the first sports club in the city of Palmira that has a quality management system in training development, complying with the rules that govern it. Keywords: Quality, Systems, Management, Club, Initiation Center, ISO, Quality Standard

• Autores: Gavilan Tamayo, Gustavo Adolfo
• Tipo de recurso: Informe
• Fecha de publicación: 2020
• Institución: Universidad Nacional de Colombia
• Repositorio: Universidad Nacional de Colombia
• Idioma: spa
• OAI Identifier: oai:repositorio.unal.edu.co:unal/78092
• Acceso en línea: https://repositorio.unal.edu.co/handle/unal/78092
• Palabra clave: 650 - Gerencia y servicios auxiliares; 790 - Deportes, juegos y entretenimiento; Quality; Systems; Management; Club; Initiation Center; ISO; Quality Standard; Calidad; Sistemas; Gestión; Club; Centro Iniciación; ISO; Norma de Calidad
• Rights: openAccess
• License: Atribución-NoComercial 4.0 Internacional