The Effect of Psychological Capital Level of Employees on Workplace Stress and Employee Turnover Intention
There have been ongoing debates on ways to manage occupational stress. One of the most important debates is on how to increase employees’ resistance level against stress. The purpose of this research is to examine the effects of psychological capital on workplace stress and turnover intention, and t...
- Autores:
-
Çelik, Mazlum
- Tipo de recurso:
- Article of journal
- Fecha de publicación:
- 2018
- Institución:
- Universidad Nacional de Colombia
- Repositorio:
- Universidad Nacional de Colombia
- Idioma:
- spa
- OAI Identifier:
- oai:repositorio.unal.edu.co:unal/65773
- Acceso en línea:
- https://repositorio.unal.edu.co/handle/unal/65773
http://bdigital.unal.edu.co/66796/
- Palabra clave:
- 3 Ciencias sociales / Social sciences
Psychological capital
job stress
turnover intentions
efficacy
hope
optimism
resilience
capital psychologique
efficacité
espoir
stress au travail
intention de changer de travail
optimisme
résilience
capital psicológico
eficácia
esperança
estresse laboral
intenção de mudança de emprego
otimismo
resiliência
- Rights
- openAccess
- License
- Atribución-NoComercial 4.0 Internacional
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The Effect of Psychological Capital Level of Employees on Workplace Stress and Employee Turnover Intention |
| title |
The Effect of Psychological Capital Level of Employees on Workplace Stress and Employee Turnover Intention |
| spellingShingle |
The Effect of Psychological Capital Level of Employees on Workplace Stress and Employee Turnover Intention 3 Ciencias sociales / Social sciences Psychological capital job stress turnover intentions efficacy hope optimism resilience capital psychologique efficacité espoir stress au travail intention de changer de travail optimisme résilience capital psicológico eficácia esperança estresse laboral intenção de mudança de emprego otimismo resiliência |
| title_short |
The Effect of Psychological Capital Level of Employees on Workplace Stress and Employee Turnover Intention |
| title_full |
The Effect of Psychological Capital Level of Employees on Workplace Stress and Employee Turnover Intention |
| title_fullStr |
The Effect of Psychological Capital Level of Employees on Workplace Stress and Employee Turnover Intention |
| title_full_unstemmed |
The Effect of Psychological Capital Level of Employees on Workplace Stress and Employee Turnover Intention |
| title_sort |
The Effect of Psychological Capital Level of Employees on Workplace Stress and Employee Turnover Intention |
| dc.creator.fl_str_mv |
Çelik, Mazlum |
| dc.contributor.author.spa.fl_str_mv |
Çelik, Mazlum |
| dc.subject.ddc.spa.fl_str_mv |
3 Ciencias sociales / Social sciences |
| topic |
3 Ciencias sociales / Social sciences Psychological capital job stress turnover intentions efficacy hope optimism resilience capital psychologique efficacité espoir stress au travail intention de changer de travail optimisme résilience capital psicológico eficácia esperança estresse laboral intenção de mudança de emprego otimismo resiliência |
| dc.subject.proposal.spa.fl_str_mv |
Psychological capital job stress turnover intentions efficacy hope optimism resilience capital psychologique efficacité espoir stress au travail intention de changer de travail optimisme résilience capital psicológico eficácia esperança estresse laboral intenção de mudança de emprego otimismo resiliência |
| description |
There have been ongoing debates on ways to manage occupational stress. One of the most important debates is on how to increase employees’ resistance level against stress. The purpose of this research is to examine the effects of psychological capital on workplace stress and turnover intention, and to reveal the mediation of workplace stress on the relationship between the psychological capital level of employees and turnover intention. Research was conducted on 719 employees of the tourism sector in Antalya (Turkey), thought to be under great stress due to the intense interaction with customers. In this context, confirmatory factor analysis was made in order to test whether the adapted scales were appropriate for research data. Hypotheses and the effect of mediation were tested through hierarchical regression. The results proved that psychological capital has a negative and significant effect on workplace stress and employee turnover intention. Furthermore, research outcomes showed that workplace stress partially mediates the effect of psychological capital on turnover intention. Practitioners of the tourism sector were advised about the importance of psychological capital, which can be improved by training, in terms of finding solutions to job stress and turnover rate. |
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2018 |
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2018-04-01 |
| dc.date.accessioned.spa.fl_str_mv |
2019-07-03T00:54:41Z |
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2019-07-03T00:54:41Z |
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Artículo de revista |
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http://purl.org/coar/resource_type/c_2df8fbb1 |
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info:eu-repo/semantics/article |
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Text |
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ISSN: 2248-6968 |
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https://repositorio.unal.edu.co/handle/unal/65773 |
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http://bdigital.unal.edu.co/66796/ |
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ISSN: 2248-6968 |
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spa |
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spa |
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https://revistas.unal.edu.co/index.php/innovar/article/view/70472 |
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Universidad Nacional de Colombia Revistas electrónicas UN Revista Innovar Journal Revista de Ciencias Administrativas y Sociales Revista Innovar Journal Revista de Ciencias Administrativas y Sociales |
| dc.relation.references.spa.fl_str_mv |
Çelik, Mazlum (2018) The Effect of Psychological Capital Level of Employees on Workplace Stress and Employee Turnover Intention. Innovar, 28 (68). pp. 67-75. ISSN 2248-6968 |
| dc.rights.spa.fl_str_mv |
Derechos reservados - Universidad Nacional de Colombia |
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Atribución-NoComercial 4.0 Internacional |
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Universidad Nacional de Colombia - Sede Bogotá - Facultad de Ciencias Económicas - Escuela de Administración y Contaduría Pública |
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Atribución-NoComercial 4.0 InternacionalDerechos reservados - Universidad Nacional de Colombiahttp://creativecommons.org/licenses/by-nc/4.0/info:eu-repo/semantics/openAccesshttp://purl.org/coar/access_right/c_abf2Çelik, Mazlum1da01355-a8d3-4cf2-9ed5-28b9ca1caf393002019-07-03T00:54:41Z2019-07-03T00:54:41Z2018-04-01ISSN: 2248-6968https://repositorio.unal.edu.co/handle/unal/65773http://bdigital.unal.edu.co/66796/There have been ongoing debates on ways to manage occupational stress. One of the most important debates is on how to increase employees’ resistance level against stress. The purpose of this research is to examine the effects of psychological capital on workplace stress and turnover intention, and to reveal the mediation of workplace stress on the relationship between the psychological capital level of employees and turnover intention. Research was conducted on 719 employees of the tourism sector in Antalya (Turkey), thought to be under great stress due to the intense interaction with customers. In this context, confirmatory factor analysis was made in order to test whether the adapted scales were appropriate for research data. Hypotheses and the effect of mediation were tested through hierarchical regression. The results proved that psychological capital has a negative and significant effect on workplace stress and employee turnover intention. Furthermore, research outcomes showed that workplace stress partially mediates the effect of psychological capital on turnover intention. Practitioners of the tourism sector were advised about the importance of psychological capital, which can be improved by training, in terms of finding solutions to job stress and turnover rate.Constantes debates têm surgido em relação aos métodos para manejar o estresse laboral. Entre essas discussões, um dos temas mais importantes é como aumentar o nível de resistência dos empregados contra o estresse. Nesse sentido, o objetivo desta pesquisa é analisar o efeito do capital psicológico sobre o estresse laboral e a intenção de mudança de emprego, assim como evidenciar a mediação do estresse no trabalho sobre a relação entre o nível de capital psicológico dos empregados e a sua intenção de mudança de emprego. A pesquisa foi realizada em um grupo de 719 empregados do setor turístico, em Antália (Turquia), que, aparentemente, estavam sob altos níveis de estresse, devido à constante interação deles com os clientes. Nesse contexto, foi realizada uma análise fatorial confirmatória para comprovar se as escalas adaptadas para o estudo eram adequadas para o tratamento dos dados obtidos. Adicionalmente, as hipóteses e o efeito da mediação foram validados mediante regressão hierárquica. Os resultados demonstraram que o capital psicológico tem um efeito negativo e significativo sobre o estresse laboral e a intenção de mudança de emprego dos funcionários. Além disso, os resultados da pesquisa mostraram que o estresse laboral possui certo um papel mediador no efeito do capital psicológico sobre a intenção de rotação laboral. Os profissionais do setor turístico encontrarão informação sobre a importância do capital psicológico, o qual pode ser melhorado mediante planos de capacitação, com a finalidade de identificar soluções para o estresse laboral e a taxa de rotação de empregados.Constantes debates han surgido en torno a los métodos para manejar el estrés laboral. Entre estas discusiones, uno de los temas más importantes es cómo incrementar el nivel de resistencia de los empleados contra el estrés. En ese sentido, el objetivo de esta investigación es analizar el efecto del capital psicológico sobre el estrés laboral y la intención de rotación laboral, así como evidenciar la mediación del estrés en el trabajo sobre la relación entre el nivel de capital psicológico de los empleados y su intención de rotación. La investigación se llevó a cabo en un grupo de 719 empleados del sector turístico en Antalya (Turquía), quienes aparentemente se encontraban bajo altos niveles de estrés debido a su constante interacción con los clientes. En este contexto, se realizó un análisis factorial confirmatorio para comprobar si las escalas adaptadas para el estudio resultaban ser adecuadas para el manejo de los datos obtenidos. Adicionalmente, las hipótesis y el efecto de la mediación fueron validados mediante regresión jerárquica. Los resultados demostraron que el capital psicológico tiene un efecto negativo y significativo sobre el estrés laboral y la intención de rotación de los empleados. Además, los hallazgos de la investigación mostraron que el estrés laboral posee cierto rol mediador en el efecto del capital psicológico sobre la intención de rotación laboral. Los profesionales del sector turístico encontrarán información sobre la importancia del capital psicológico, el cual puede ser mejorado mediante planes de capacitación, con el fin de identificar soluciones al estrés laboral y la tasa de rotación de empleados.application/pdfspaUniversidad Nacional de Colombia - Sede Bogotá - Facultad de Ciencias Económicas - Escuela de Administración y Contaduría Públicahttps://revistas.unal.edu.co/index.php/innovar/article/view/70472Universidad Nacional de Colombia Revistas electrónicas UN Revista Innovar Journal Revista de Ciencias Administrativas y SocialesRevista Innovar Journal Revista de Ciencias Administrativas y SocialesÇelik, Mazlum (2018) The Effect of Psychological Capital Level of Employees on Workplace Stress and Employee Turnover Intention. Innovar, 28 (68). pp. 67-75. ISSN 2248-69683 Ciencias sociales / Social sciencesPsychological capitaljob stressturnover intentionsefficacyhopeoptimismresiliencecapital psychologiqueefficacitéespoirstress au travailintention de changer de travailoptimismerésiliencecapital psicológicoeficáciaesperançaestresse laboralintenção de mudança de empregootimismoresiliênciaThe Effect of Psychological Capital Level of Employees on Workplace Stress and Employee Turnover IntentionArtículo de revistainfo:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionhttp://purl.org/coar/resource_type/c_6501http://purl.org/coar/resource_type/c_2df8fbb1http://purl.org/coar/version/c_970fb48d4fbd8a85Texthttp://purl.org/redcol/resource_type/ARTORIGINAL70472-378591-1-PB.pdfapplication/pdf671301https://repositorio.unal.edu.co/bitstream/unal/65773/1/70472-378591-1-PB.pdf6e75a1bfdab661a79eb2c743fe30a133MD51THUMBNAIL70472-378591-1-PB.pdf.jpg70472-378591-1-PB.pdf.jpgGenerated Thumbnailimage/jpeg7905https://repositorio.unal.edu.co/bitstream/unal/65773/2/70472-378591-1-PB.pdf.jpg609e30a852d42d199c19d81006f95c5dMD52unal/65773oai:repositorio.unal.edu.co:unal/657732024-05-12 23:08:42.586Repositorio Institucional Universidad Nacional de Colombiarepositorio_nal@unal.edu.co |