Asimetrías de la información en el proceso de contratación de la etapa preliminar de los proyectos de edificaciones de una empresa constructora colombiana

Ilustraciones

Autores:
Delgado Jimenez, Michelle
Tipo de recurso:
Fecha de publicación:
2020
Institución:
Universidad Nacional de Colombia
Repositorio:
Universidad Nacional de Colombia
Idioma:
spa
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oai:repositorio.unal.edu.co:unal/80133
Acceso en línea:
https://repositorio.unal.edu.co/handle/unal/80133
https://repositorio.unal.edu.co/
Palabra clave:
690 - Construcción de edificios
Project management
Administración de proyectos
Construction industry
Industria de la construcción
Housing projects
Proyectos de vivienda
Asimetrías de la información
Proyectos de edificaciones
Teoría de la agencia
Selección adversa
Riesgo moral
Gestión de riesgos
Information asymmetries
Building projects
Agency theory
Adverse selection
Moral hazard
Risk management
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openAccess
License
Reconocimiento 4.0 Internacional
id UNACIONAL2_9c48e4d37630473f899182693f625257
oai_identifier_str oai:repositorio.unal.edu.co:unal/80133
network_acronym_str UNACIONAL2
network_name_str Universidad Nacional de Colombia
repository_id_str
dc.title.spa.fl_str_mv Asimetrías de la información en el proceso de contratación de la etapa preliminar de los proyectos de edificaciones de una empresa constructora colombiana
dc.title.translated.eng.fl_str_mv Information asymmetries in the contracting process of the preliminary stage of a Colombian construction company building projects
title Asimetrías de la información en el proceso de contratación de la etapa preliminar de los proyectos de edificaciones de una empresa constructora colombiana
spellingShingle Asimetrías de la información en el proceso de contratación de la etapa preliminar de los proyectos de edificaciones de una empresa constructora colombiana
690 - Construcción de edificios
Project management
Administración de proyectos
Construction industry
Industria de la construcción
Housing projects
Proyectos de vivienda
Asimetrías de la información
Proyectos de edificaciones
Teoría de la agencia
Selección adversa
Riesgo moral
Gestión de riesgos
Information asymmetries
Building projects
Agency theory
Adverse selection
Moral hazard
Risk management
title_short Asimetrías de la información en el proceso de contratación de la etapa preliminar de los proyectos de edificaciones de una empresa constructora colombiana
title_full Asimetrías de la información en el proceso de contratación de la etapa preliminar de los proyectos de edificaciones de una empresa constructora colombiana
title_fullStr Asimetrías de la información en el proceso de contratación de la etapa preliminar de los proyectos de edificaciones de una empresa constructora colombiana
title_full_unstemmed Asimetrías de la información en el proceso de contratación de la etapa preliminar de los proyectos de edificaciones de una empresa constructora colombiana
title_sort Asimetrías de la información en el proceso de contratación de la etapa preliminar de los proyectos de edificaciones de una empresa constructora colombiana
dc.creator.fl_str_mv Delgado Jimenez, Michelle
dc.contributor.advisor.none.fl_str_mv Herrera Jiménez, Alfonso
dc.contributor.author.none.fl_str_mv Delgado Jimenez, Michelle
dc.subject.ddc.spa.fl_str_mv 690 - Construcción de edificios
topic 690 - Construcción de edificios
Project management
Administración de proyectos
Construction industry
Industria de la construcción
Housing projects
Proyectos de vivienda
Asimetrías de la información
Proyectos de edificaciones
Teoría de la agencia
Selección adversa
Riesgo moral
Gestión de riesgos
Information asymmetries
Building projects
Agency theory
Adverse selection
Moral hazard
Risk management
dc.subject.lemb.none.fl_str_mv Project management
Administración de proyectos
Construction industry
Industria de la construcción
Housing projects
Proyectos de vivienda
dc.subject.proposal.spa.fl_str_mv Asimetrías de la información
Proyectos de edificaciones
Teoría de la agencia
Selección adversa
Riesgo moral
Gestión de riesgos
dc.subject.proposal.eng.fl_str_mv Information asymmetries
Building projects
Agency theory
Adverse selection
Moral hazard
Risk management
description Ilustraciones
publishDate 2020
dc.date.issued.none.fl_str_mv 2020
dc.date.accessioned.none.fl_str_mv 2021-09-08T14:57:57Z
dc.date.available.none.fl_str_mv 2021-09-08T14:57:57Z
dc.type.spa.fl_str_mv Trabajo de grado - Maestría
dc.type.driver.spa.fl_str_mv info:eu-repo/semantics/masterThesis
dc.type.version.spa.fl_str_mv info:eu-repo/semantics/acceptedVersion
dc.type.content.spa.fl_str_mv Text
dc.type.redcol.spa.fl_str_mv http://purl.org/redcol/resource_type/TM
status_str acceptedVersion
dc.identifier.uri.none.fl_str_mv https://repositorio.unal.edu.co/handle/unal/80133
dc.identifier.instname.spa.fl_str_mv Universidad Nacional de Colombia
dc.identifier.reponame.spa.fl_str_mv Repositorio Institucional Universidad Nacional de Colombia
dc.identifier.repourl.spa.fl_str_mv https://repositorio.unal.edu.co/
url https://repositorio.unal.edu.co/handle/unal/80133
https://repositorio.unal.edu.co/
identifier_str_mv Universidad Nacional de Colombia
Repositorio Institucional Universidad Nacional de Colombia
dc.language.iso.spa.fl_str_mv spa
language spa
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spelling Reconocimiento 4.0 Internacionalhttp://creativecommons.org/licenses/by/4.0/info:eu-repo/semantics/openAccesshttp://purl.org/coar/access_right/c_abf2Herrera Jiménez, Alfonso335deea8e7e510bd271c224d74be654dDelgado Jimenez, Michellee806d029f32a45640633358f47203ad82021-09-08T14:57:57Z2021-09-08T14:57:57Z2020https://repositorio.unal.edu.co/handle/unal/80133Universidad Nacional de ColombiaRepositorio Institucional Universidad Nacional de Colombiahttps://repositorio.unal.edu.co/IlustracionesEn el presente estudio se recopilan las principales asimetrías de la información y sus causas en la etapa preliminar de los proyectos de edificaciones, mediante un estudio de caso cualitativo a una empresa constructora del sector privado, con el fin de proponer alternativas para su gestión y contribuir con el cumplimiento de los objetivos de costo, plazo y calidad. Además, contribuir a la percepción de servicio al cliente de la empresa, que es uno de los principales indicadores en su gestión de proyectos, pero que se ve afectado por los atrasos, la calidad y la pérdida de utilidad que generan la selección adversa y el riesgo moral en las diversas fases. Bajo la mirada de la teoría de la agencia se formuló un instrumento de entrevista cualitativa, dirigido a los gerentes de proyectos de la empresa, que se consideran intermediarios fundamentales entre los agentes externos y los proyectos de la empresa, con lo cual se recopilaron las principales asimetrías de la información, que generalmente se presentan en la etapa preliminar de los proyectos de edificaciones y en el proceso de negociación y validación de señales para la selección de los agentes externos. Así mismo, se propone una guía que contribuya al manejo de asimetrías y mitigue sus efectos. Con el adecuado manejo de señales en el proceso preliminar de las obras, que incluye la validación de la experiencia y capacidad de los agentes externos y la implementación de buenas prácticas, como el juicio de expertos y la revisión de lecciones aprendidas, se puede minimizar el problema de selección adversa en la etapa de inicio y de riesgo moral en la etapa de ejecución; adicionalmente, lograr el óptimo cumplimiento de los objetivos empresariales y de los proyectos de edificaciones. (Texto tomado de la fuente).In this study, the main asymmetries of information in the preliminary stage of building projects are collected; as well as their causes. A qualitative case study of a construction company in the private sector is conducted to propose alternatives for their management strategies and contribute to the fulfillment of cost, time, and quality objectives. In addition, this study aims to improve the perception of the company's customer service, which is one of the main indicators of its project management performance. However, the image of customer service is affected by circumstances, such as delays, quality and loss of profit. These conditions are generated by adverse selection and moral hazard in the different phases of a project. Under the gaze of agency theory, a qualitative interview focused on the company’s project managers is to be formulated. Project managers are considered fundamental intermediaries between external agents and the company's projects, with whom the main information asymmetries lie. These asymmetries generally appear in the preliminary stage of building projects and in the process of negotiation and validation of signals for the selection of external agents. Likewise, a guide is proposed that contributes to the management of asymmetries and mitigates their effects. With the proper handling of signals in the preliminary process of construction projects the adverse selection problem in the initial stage and moral hazard in the execution stage can be minimized. Approaches to manage signals include the validation of the experience and capacity of the external agents; and the implementation of good practices, such as the application of experts’ judgment and review of learned lessons. In addition, it enables achieving optimal compliance with business objectives and building projects.MaestríaMagíster en AdministraciónGestión de Proyectosx, 128 páginasapplication/pdfspaUniversidad Nacional de ColombiaBogotá - Ciencias Económicas - Maestría en AdministraciónEscuela de Administración y Contaduría PúblicaFacultad de Ciencias EconómicasBogotá, ColombiaUniversidad Nacional de Colombia - Sede Bogotá690 - Construcción de edificiosProject managementAdministración de proyectosConstruction industryIndustria de la construcciónHousing projectsProyectos de viviendaAsimetrías de la informaciónProyectos de edificacionesTeoría de la agenciaSelección adversaRiesgo moralGestión de riesgosInformation asymmetriesBuilding projectsAgency theoryAdverse selectionMoral hazardRisk managementAsimetrías de la información en el proceso de contratación de la etapa preliminar de los proyectos de edificaciones de una empresa constructora colombianaInformation asymmetries in the contracting process of the preliminary stage of a Colombian construction company building projectsTrabajo de grado - Maestríainfo:eu-repo/semantics/masterThesisinfo:eu-repo/semantics/acceptedVersionTexthttp://purl.org/redcol/resource_type/TMAdeleke, A. 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Engineering Economics, 25(5), 558-567. https://doi.org/10.5755/j01.ee.25.5.3733Público generalLICENSElicense.txtlicense.txttext/plain; charset=utf-83964https://repositorio.unal.edu.co/bitstream/unal/80133/1/license.txtcccfe52f796b7c63423298c2d3365fc6MD51ORIGINAL1014215154.2020 (2).pdf1014215154.2020 (2).pdfTesis de Maestría en Administraciónapplication/pdf2487130https://repositorio.unal.edu.co/bitstream/unal/80133/2/1014215154.2020%20%282%29.pdf0b7815aa83fa45d39f509f14c42796b3MD52THUMBNAIL1014215154.2020 (2).pdf.jpg1014215154.2020 (2).pdf.jpgGenerated Thumbnailimage/jpeg5178https://repositorio.unal.edu.co/bitstream/unal/80133/3/1014215154.2020%20%282%29.pdf.jpg71bdfeb9bbb98715ac2585542601dda1MD53unal/80133oai:repositorio.unal.edu.co:unal/801332024-07-28 23:59:58.121Repositorio Institucional Universidad Nacional de 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