The consequences of heavy-tailed service time distribution on a basic queuing model and its performance indicators

Recent research showing theoretical generative models for heavy-tailed service time queues and its empirical validation implies the need for a better knowledge of the key performance indicators’ behavior under such assumption. The behavior of the average length of the queue () and the average waitin...

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Autores:
Rangel Martínez, Lina M.
Alvarado Valencia, Jorge A.
Tipo de recurso:
Article of journal
Fecha de publicación:
2010
Institución:
Universidad Nacional de Colombia
Repositorio:
Universidad Nacional de Colombia
Idioma:
spa
OAI Identifier:
oai:repositorio.unal.edu.co:unal/29660
Acceso en línea:
https://repositorio.unal.edu.co/handle/unal/29660
http://bdigital.unal.edu.co/19708/
http://bdigital.unal.edu.co/19708/2/
http://bdigital.unal.edu.co/19708/8/
Palabra clave:
líneas de espera
distribuciones heavy-tailed
tiempos de servicio
distribución de Pareto
modelos generatrices
queuing system
heavy-tailed distribution
service time
Pareto distribution
generative model
Rights
openAccess
License
Atribución-NoComercial 4.0 Internacional
id UNACIONAL2_977c0e900d0c63ff6633edf4716f7842
oai_identifier_str oai:repositorio.unal.edu.co:unal/29660
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network_name_str Universidad Nacional de Colombia
repository_id_str
dc.title.spa.fl_str_mv The consequences of heavy-tailed service time distribution on a basic queuing model and its performance indicators
title The consequences of heavy-tailed service time distribution on a basic queuing model and its performance indicators
spellingShingle The consequences of heavy-tailed service time distribution on a basic queuing model and its performance indicators
líneas de espera
distribuciones heavy-tailed
tiempos de servicio
distribución de Pareto
modelos generatrices
queuing system
heavy-tailed distribution
service time
Pareto distribution
generative model
title_short The consequences of heavy-tailed service time distribution on a basic queuing model and its performance indicators
title_full The consequences of heavy-tailed service time distribution on a basic queuing model and its performance indicators
title_fullStr The consequences of heavy-tailed service time distribution on a basic queuing model and its performance indicators
title_full_unstemmed The consequences of heavy-tailed service time distribution on a basic queuing model and its performance indicators
title_sort The consequences of heavy-tailed service time distribution on a basic queuing model and its performance indicators
dc.creator.fl_str_mv Rangel Martínez, Lina M.
Alvarado Valencia, Jorge A.
dc.contributor.author.spa.fl_str_mv Rangel Martínez, Lina M.
Alvarado Valencia, Jorge A.
dc.subject.proposal.spa.fl_str_mv líneas de espera
distribuciones heavy-tailed
tiempos de servicio
distribución de Pareto
modelos generatrices
queuing system
heavy-tailed distribution
service time
Pareto distribution
generative model
topic líneas de espera
distribuciones heavy-tailed
tiempos de servicio
distribución de Pareto
modelos generatrices
queuing system
heavy-tailed distribution
service time
Pareto distribution
generative model
description Recent research showing theoretical generative models for heavy-tailed service time queues and its empirical validation implies the need for a better knowledge of the key performance indicators’ behavior under such assumption. The behavior of the average length of the queue () and the average waiting-time (Wq) were analyzed through simulation, varying system capacity, average service utilization factor ( ρ ) and the number of servers in the systems as parameters. Comparisons were also made with service times based on Poisson processes. The results showed more sensitive variations of Lq and Wq for heavy-tailed service times than for Poisson-based service times. Systems having a capacity of over 1,000 entities might be considered as being systems having infinity capacity and the number of servers has a greater importance in heavy-tailed ruled processes than in Poisson processes. There was a lack of adequacy of Lq and Wq as key performance indicators for heavy-tailed service times, lea- ding to unexpected and unstable results.
publishDate 2010
dc.date.issued.spa.fl_str_mv 2010
dc.date.accessioned.spa.fl_str_mv 2019-06-26T13:43:52Z
dc.date.available.spa.fl_str_mv 2019-06-26T13:43:52Z
dc.type.spa.fl_str_mv Artículo de revista
dc.type.coar.fl_str_mv http://purl.org/coar/resource_type/c_2df8fbb1
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dc.identifier.eprints.spa.fl_str_mv http://bdigital.unal.edu.co/19708/
http://bdigital.unal.edu.co/19708/2/
http://bdigital.unal.edu.co/19708/8/
url https://repositorio.unal.edu.co/handle/unal/29660
http://bdigital.unal.edu.co/19708/
http://bdigital.unal.edu.co/19708/2/
http://bdigital.unal.edu.co/19708/8/
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dc.relation.spa.fl_str_mv http://revistas.unal.edu.co/index.php/ingeinv/article/view/15744
dc.relation.ispartof.spa.fl_str_mv Universidad Nacional de Colombia Revistas electrónicas UN Ingeniería e Investigación
Ingeniería e Investigación
dc.relation.ispartofseries.none.fl_str_mv Ingeniería e Investigación; Vol. 30, núm. 2 (2010); 136-146 Ingeniería e Investigación; Vol. 30, núm. 2 (2010); 136-146 2248-8723 0120-5609
dc.relation.references.spa.fl_str_mv Rangel Martínez, Lina M. and Alvarado Valencia, Jorge A. (2010) The consequences of heavy-tailed service time distribution on a basic queuing model and its performance indicators. Ingeniería e Investigación; Vol. 30, núm. 2 (2010); 136-146 Ingeniería e Investigación; Vol. 30, núm. 2 (2010); 136-146 2248-8723 0120-5609 .
dc.rights.spa.fl_str_mv Derechos reservados - Universidad Nacional de Colombia
dc.rights.coar.fl_str_mv http://purl.org/coar/access_right/c_abf2
dc.rights.license.spa.fl_str_mv Atribución-NoComercial 4.0 Internacional
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dc.rights.accessrights.spa.fl_str_mv info:eu-repo/semantics/openAccess
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eu_rights_str_mv openAccess
dc.format.mimetype.spa.fl_str_mv application/pdf
dc.publisher.spa.fl_str_mv Universidad Nacional de Colombia - Facultad de Ingeniería
institution Universidad Nacional de Colombia
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spelling Atribución-NoComercial 4.0 InternacionalDerechos reservados - Universidad Nacional de Colombiahttp://creativecommons.org/licenses/by-nc/4.0/info:eu-repo/semantics/openAccesshttp://purl.org/coar/access_right/c_abf2Rangel Martínez, Lina M.b0894dcd-afe7-4128-88fa-1246ff9d1096300Alvarado Valencia, Jorge A.6052c0d2-1b76-4b3f-a283-631380366eba3002019-06-26T13:43:52Z2019-06-26T13:43:52Z2010https://repositorio.unal.edu.co/handle/unal/29660http://bdigital.unal.edu.co/19708/http://bdigital.unal.edu.co/19708/2/http://bdigital.unal.edu.co/19708/8/Recent research showing theoretical generative models for heavy-tailed service time queues and its empirical validation implies the need for a better knowledge of the key performance indicators’ behavior under such assumption. The behavior of the average length of the queue () and the average waiting-time (Wq) were analyzed through simulation, varying system capacity, average service utilization factor ( ρ ) and the number of servers in the systems as parameters. Comparisons were also made with service times based on Poisson processes. The results showed more sensitive variations of Lq and Wq for heavy-tailed service times than for Poisson-based service times. Systems having a capacity of over 1,000 entities might be considered as being systems having infinity capacity and the number of servers has a greater importance in heavy-tailed ruled processes than in Poisson processes. There was a lack of adequacy of Lq and Wq as key performance indicators for heavy-tailed service times, lea- ding to unexpected and unstable results.La reciente aparición de modelos generatrices de líneas de espera con tiempos de atención heavy-tailed y su comprobación empírica implican la necesidad de conocer el comportamiento de las medidas clásicas de desempeño de una línea de espera bajo estas condiciones. El objetivo del estudio fue el de analizar el comportamiento de Lq (longitud promedio de la fila) y Wq (tiempo promedio de espera en fila) variando los parámetros capacidad del sistema, nivel de utilización promedio ( ρ ) y número de servidores para líneas de espera con tiempos de atención heavy-tailed, y contrastar dicho comportamiento con los resultados clásicos basados en procesos de Poisson, usando para ello la simulación de eventos discretos. Los resultados mostraron que la sensibilidad de los modelos con tiempos de atención heavy-tailed a variaciones en los parámetros es mayor que la de los modelos basados en procesos de Poisson. En particular, a partir de capacidades de sistema de 1.000 entidades ciertos procesos heay-tailed pueden considerarse infinitos, y la importancia del número de servidores es mayor en los procesos heavy-tailed analizados que en los procesos de Poisson. Por último, la utilización de Lq y Wq como medidas de desempeño es inadecuada para tiempos de atención heavy-tailed al generar resultados inestables y contraintuitivos.application/pdfspaUniversidad Nacional de Colombia - Facultad de Ingenieríahttp://revistas.unal.edu.co/index.php/ingeinv/article/view/15744Universidad Nacional de Colombia Revistas electrónicas UN Ingeniería e InvestigaciónIngeniería e InvestigaciónIngeniería e Investigación; Vol. 30, núm. 2 (2010); 136-146 Ingeniería e Investigación; Vol. 30, núm. 2 (2010); 136-146 2248-8723 0120-5609Rangel Martínez, Lina M. and Alvarado Valencia, Jorge A. (2010) The consequences of heavy-tailed service time distribution on a basic queuing model and its performance indicators. Ingeniería e Investigación; Vol. 30, núm. 2 (2010); 136-146 Ingeniería e Investigación; Vol. 30, núm. 2 (2010); 136-146 2248-8723 0120-5609 .The consequences of heavy-tailed service time distribution on a basic queuing model and its performance indicatorsArtículo de revistainfo:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionhttp://purl.org/coar/resource_type/c_6501http://purl.org/coar/resource_type/c_2df8fbb1http://purl.org/coar/version/c_970fb48d4fbd8a85Texthttp://purl.org/redcol/resource_type/ARTlíneas de esperadistribuciones heavy-tailedtiempos de serviciodistribución de Paretomodelos generatricesqueuing systemheavy-tailed distributionservice timePareto distributiongenerative modelORIGINAL15744-48378-1-PB.pdfapplication/pdf1851327https://repositorio.unal.edu.co/bitstream/unal/29660/1/15744-48378-1-PB.pdfb9ea6bfa0b1a8a0908d67328527c78f7MD51THUMBNAIL15744-48378-1-PB.pdf.jpg15744-48378-1-PB.pdf.jpgGenerated Thumbnailimage/jpeg9079https://repositorio.unal.edu.co/bitstream/unal/29660/2/15744-48378-1-PB.pdf.jpg47017108bf23152d5269b6f973727715MD52unal/29660oai:repositorio.unal.edu.co:unal/296602023-11-21 23:06:35.574Repositorio Institucional Universidad Nacional de Colombiarepositorio_nal@unal.edu.co