Modelo de madurez para la evaluación de la logística 4.0 en operaciones logísticas de ecommerce

gráficas, tablas

Autores:: Rivillas Mejia, Cristian David

Tipo de recurso:

Fecha de publicación:: 2022

Institución:: Universidad Nacional de Colombia

Repositorio:: Universidad Nacional de Colombia

Idioma:: spa

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oai_identifier_str	oai:repositorio.unal.edu.co:unal/82355
network_acronym_str	UNACIONAL2
network_name_str	Universidad Nacional de Colombia
repository_id_str
dc.title.spa.fl_str_mv	Modelo de madurez para la evaluación de la logística 4.0 en operaciones logísticas de ecommerce
dc.title.translated.eng.fl_str_mv	Maturity model for the evaluation of logistics 4.0 in e-commerce logistics operations
title	Modelo de madurez para la evaluación de la logística 4.0 en operaciones logísticas de ecommerce
spellingShingle	Modelo de madurez para la evaluación de la logística 4.0 en operaciones logísticas de ecommerce 620 - Ingeniería y operaciones afines::629 - Otras ramas de la ingeniería 380 - Comercio , comunicaciones, transporte::388 - Transporte Comercio electrónico Mercadeo por Internet Internet marketing Logística 4.0 Ecommerce Modelo de Madurez Industria 4.0 Logistics 4.0 Ecommerce Maturity Model Industry 4.0
title_short	Modelo de madurez para la evaluación de la logística 4.0 en operaciones logísticas de ecommerce
title_full	Modelo de madurez para la evaluación de la logística 4.0 en operaciones logísticas de ecommerce
title_fullStr	Modelo de madurez para la evaluación de la logística 4.0 en operaciones logísticas de ecommerce
title_full_unstemmed	Modelo de madurez para la evaluación de la logística 4.0 en operaciones logísticas de ecommerce
title_sort	Modelo de madurez para la evaluación de la logística 4.0 en operaciones logísticas de ecommerce
dc.creator.fl_str_mv	Rivillas Mejia, Cristian David
dc.contributor.advisor.none.fl_str_mv	Osorio Ramírez, Carlos
dc.contributor.author.none.fl_str_mv	Rivillas Mejia, Cristian David
dc.contributor.researchgroup.spa.fl_str_mv	Sociedad, Economia y Productividad -
dc.subject.ddc.spa.fl_str_mv	620 - Ingeniería y operaciones afines::629 - Otras ramas de la ingeniería 380 - Comercio , comunicaciones, transporte::388 - Transporte
topic	620 - Ingeniería y operaciones afines::629 - Otras ramas de la ingeniería 380 - Comercio , comunicaciones, transporte::388 - Transporte Comercio electrónico Mercadeo por Internet Internet marketing Logística 4.0 Ecommerce Modelo de Madurez Industria 4.0 Logistics 4.0 Ecommerce Maturity Model Industry 4.0
dc.subject.lemb.spa.fl_str_mv	Comercio electrónico Mercadeo por Internet
dc.subject.lemb.eng.fl_str_mv	Internet marketing
dc.subject.proposal.spa.fl_str_mv	Logística 4.0 Ecommerce Modelo de Madurez Industria 4.0
dc.subject.proposal.eng.fl_str_mv	Logistics 4.0 Ecommerce Maturity Model Industry 4.0
description	gráficas, tablas
publishDate	2022
dc.date.accessioned.none.fl_str_mv	2022-10-06T17:53:09Z
dc.date.available.none.fl_str_mv	2022-10-06T17:53:09Z
dc.date.issued.none.fl_str_mv	2022-09-26
dc.type.spa.fl_str_mv	Trabajo de grado - Maestría
dc.type.driver.spa.fl_str_mv	info:eu-repo/semantics/masterThesis
dc.type.version.spa.fl_str_mv	info:eu-repo/semantics/acceptedVersion
dc.type.content.spa.fl_str_mv	Text
dc.type.redcol.spa.fl_str_mv	http://purl.org/redcol/resource_type/TM
status_str	acceptedVersion
dc.identifier.uri.none.fl_str_mv	https://repositorio.unal.edu.co/handle/unal/82355
url	https://repositorio.unal.edu.co/handle/unal/82355
dc.language.iso.spa.fl_str_mv	spa
language	spa
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spelling	Atribución-NoComercial-SinDerivadas 4.0 Internacionalhttp://creativecommons.org/licenses/by-nd/4.0/info:eu-repo/semantics/openAccesshttp://purl.org/coar/access_right/c_abf2Osorio Ramírez, Carlos60b272369b0d9cb055ebbc33f98edecdRivillas Mejia, Cristian David97c7ff3e79b23ffb3e1b81451e69bbbbSociedad, Economia y Productividad -2022-10-06T17:53:09Z2022-10-06T17:53:09Z2022-09-26https://repositorio.unal.edu.co/handle/unal/82355gráficas, tablasLa logística 4.0 es la adopción de tecnologías digitales en los diferentes procesos que abarca la cadena de suministro. En la actualidad diferentes organizaciones esperan un impacto de estas tecnologías en sus operaciones y modelos de negocio, sin embargo, entender el concepto Industria 4.0 se complejiza y más aún en los procesos de selección de tecnologías, evaluación, implementación y mejora que se viene a buscar con estos; por ende, este trabajo plantea la unión de la logística 4.0 con el sector ecommerce debido a sus necesidades particulares, crecimiento exponencial y prioridad estratégica de las empresas. Al combinar las tecnologías 4.0 y la logística de ecommerce, se busca asumir una serie de desafíos en el crecimiento sostenible y eficiente de los canales digitales, el poder evaluar esto es un reto latente en el sector ecommerce, por consiguiente, se propone un Modelo de Madurez en logística 4.0 para operaciones logísticas de ecommerce, que busca evaluar el nivel de madurez de las organizaciones. Se construye un modelo de madurez con el procedimiento propuesto por Becker y los principios de diseño de Hevner, el modelo consta de nueve subdimensiones y cinco niveles de madurez. El modelo se valida en una organización de ecommerce, arrojando una serie de resultados que permite identificar sus debilidades y fortalezas entorno a la logística 4.0. El modelo demuestra que la logística 4.0 puede ser evaluada en las operaciones logísticas de ecommerce y esta validado en un entorno de la vida real, a la vez que puede ser extendido a otras organizaciones. (Texto tomado de la fuente)Logistics 4.0 is the assumption of digital technologies in the supply chain's different processes. At present, distinct organizations expect an impact of these technologies in their operations and business models; however, understanding the Industry 4.0 concept has become more complex, even more so in the processes of technology selection, evaluation, implementation, and improvement are sought with these. This work proposes the union of logistics 4.0 with the e-commerce sector due to its needs, exponential growth, and priority strategies of companies. By combining 4.0 technologies and e-commerce logistics, it seeks to assume a series of challenges in the sustainable and efficient growing of digital channels to be able to evaluate this is a latent challenge in the sector; therefore, a Maturity Model proposes in logistics 4.0 for logistics operations of electronic commerce, which seeks to assess the level of maturity of organizations in it. A Maturity Model is built with the method proposed by Becker and Hevner's design principles, the model consists of nine subdimensions and five maturity levels. The model is validated in an e-commerce organization, yielding results that allow identifying its weaknesses and strengths around logistics 4.0. The model demonstrates that logistics 4.0 can be evaluated in e-commerce operations and is validated in a real-life environment while being extended to other organizations.MaestríaMagíster en Ingeniería - Ingeniería IndustrialLogística y Cadena de Suministroxxi, 149 páginasapplication/pdfspaUniversidad Nacional de ColombiaBogotá - Ingeniería - Maestría en Ingeniería - Ingeniería IndustrialFacultad de IngenieríaBogotá, ColombiaUniversidad Nacional de Colombia - Sede Bogotá620 - Ingeniería y operaciones afines::629 - Otras ramas de la ingeniería380 - Comercio , comunicaciones, transporte::388 - TransporteComercio electrónicoMercadeo por InternetInternet marketingLogística 4.0EcommerceModelo de MadurezIndustria 4.0Logistics 4.0EcommerceMaturity ModelIndustry 4.0Modelo de madurez para la evaluación de la logística 4.0 en operaciones logísticas de ecommerceMaturity model for the evaluation of logistics 4.0 in e-commerce logistics operationsTrabajo de grado - Maestríainfo:eu-repo/semantics/masterThesisinfo:eu-repo/semantics/acceptedVersionTexthttp://purl.org/redcol/resource_type/TMAbdirad, M., & Krishnan, K. 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International JournalLICENSElicense.txtlicense.txttext/plain; charset=utf-85879https://repositorio.unal.edu.co/bitstream/unal/82355/1/license.txteb34b1cf90b7e1103fc9dfd26be24b4aMD51ORIGINAL1033739334.2022.pdf1033739334.2022.pdfTesis de Maestría en Ingeniería Industrialapplication/pdf5114459https://repositorio.unal.edu.co/bitstream/unal/82355/2/1033739334.2022.pdffd5b06db851454311bdb8d64fd5bb9d2MD52THUMBNAIL1033739334.2022.pdf.jpg1033739334.2022.pdf.jpgGenerated Thumbnailimage/jpeg5357https://repositorio.unal.edu.co/bitstream/unal/82355/3/1033739334.2022.pdf.jpgddca3936b4487abc3cd7b99400e875dcMD53unal/82355oai:repositorio.unal.edu.co:unal/823552023-08-09 23:04:31.827Repositorio Institucional Universidad Nacional de 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WwgdHJhdGFtaWVudG8gZGUgZGF0b3MgcGVyc29uYWxlcywgZGUgYWN1ZXJkbyBjb24gbGEgbGV5IDE1ODEgZGUgMjAxMiBlbnRlbmRpZW5kbyBxdWUgc2UgZW5jdWVudHJhbiBiYWpvIG1lZGlkYXMgcXVlIGdhcmFudGl6YW4gbGEgc2VndXJpZGFkLCBjb25maWRlbmNpYWxpZGFkIGUgaW50ZWdyaWRhZCwgeSBzdSB0cmF0YW1pZW50byB0aWVuZSB1bmEgZmluYWxpZGFkIGhpc3TDs3JpY2EsIGVzdGFkw61zdGljYSBvIGNpZW50w61maWNhIHNlZ8O6biBsbyBkaXNwdWVzdG8gZW4gbGEgUG9sw610aWNhIGRlIFRyYXRhbWllbnRvIGRlIERhdG9zIFBlcnNvbmFsZXMuCgoKClBBUlRFIDIuIEFVVE9SSVpBQ0nDk04gUEFSQSBQVUJMSUNBUiBZIFBFUk1JVElSIExBIENPTlNVTFRBIFkgVVNPIERFIE9CUkFTIEVOIEVMIFJFUE9TSVRPUklPIElOU1RJVFVDSU9OQUwgVU5BTC4KClNlIGF1dG9yaXphIGxhIHB1YmxpY2FjacOzbiBlbGVjdHLDs25pY2EsIGNvbnN1bHRhIHkgdXNvIGRlIGxhIG9icmEgcG9yIHBhcnRlIGRlIGxhIFVuaXZlcnNpZGFkIE5hY2lvbmFsIGRlIENvbG9tYmlhIHkgZGUgc3VzIHVzdWFyaW9zIGRlIGxhIHNpZ3VpZW50ZSBtYW5lcmE6CgphLglDb25jZWRvIGxpY2VuY2lhIGVuIGxvcyB0w6lybWlub3Mgc2XDsWFsYWRvcyBlbiBsYSBwYXJ0ZSAxIGRlbCBwcmVzZW50ZSBkb2N1bWVudG8sIGNvbiBlbCBvYmpldGl2byBkZSBxdWUgbGEgb2JyYSBlbnRyZWdhZGEgc2VhIHB1YmxpY2FkYSBlbiBlbCBSZXBvc2l0b3JpbyBJbnN0aXR1Y2lvbmFsIGRlIGxhIFVuaXZlcnNpZGFkIE5hY2lvbmFsIGRlIENvbG9tYmlhIHkgcHVlc3RhIGEgZGlzcG9zaWNpw7NuIGVuIGFjY2VzbyBhYmllcnRvIHBhcmEgc3UgY29uc3VsdGEgcG9yIGxvcyB1c3VhcmlvcyBkZSBsYSBVbml2ZXJzaWRhZCBOYWNpb25hbCBkZSBDb2xvbWJpYSAgYSB0cmF2w6lzIGRlIGludGVybmV0LgoKCgpQQVJURSAzIEFVVE9SSVpBQ0nDk04gREUgVFJBVEFNSUVOVE8gREUgREFUT1MgUEVSU09OQUxFUy4KCkxhIFVuaXZlcnNpZGFkIE5hY2lvbmFsIGRlIENvbG9tYmlhLCBjb21vIHJlc3BvbnNhYmxlIGRlbCBUcmF0YW1pZW50byBkZSBEYXRvcyBQZXJzb25hbGVzLCBpbmZvcm1hIHF1ZSBsb3MgZGF0b3MgZGUgY2Fyw6FjdGVyIHBlcnNvbmFsIHJlY29sZWN0YWRvcyBtZWRpYW50ZSBlc3RlIGZvcm11bGFyaW8sIHNlIGVuY3VlbnRyYW4gYmFqbyBtZWRpZGFzIHF1ZSBnYXJhbnRpemFuIGxhIHNlZ3VyaWRhZCwgY29uZmlkZW5jaWFsaWRhZCBlIGludGVncmlkYWQgeSBzdSB0cmF0YW1pZW50byBzZSByZWFsaXphIGRlIGFjdWVyZG8gYWwgY3VtcGxpbWllbnRvIG5vcm1hdGl2byBkZSBsYSBMZXkgMTU4MSBkZSAyMDEyIHkgZGUgbGEgUG9sw610aWNhIGRlIFRyYXRhbWllbnRvIGRlIERhdG9zIFBlcnNvbmFsZXMgZGUgbGEgVW5pdmVyc2lkYWQgTmFjaW9uYWwgZGUgQ29sb21iaWEuIFB1ZWRlIGVqZXJjZXIgc3VzIGRlcmVjaG9zIGNvbW8gdGl0dWxhciBhIGNvbm9jZXIsIGFjdHVhbGl6YXIsIHJlY3RpZmljYXIgeSByZXZvY2FyIGxhcyBhdXRvcml6YWNpb25lcyBkYWRhcyBhIGxhcyBmaW5hbGlkYWRlcyBhcGxpY2FibGVzIGEgdHJhdsOpcyBkZSBsb3MgY2FuYWxlcyBkaXNwdWVzdG9zIHkgZGlzcG9uaWJsZXMgZW4gd3d3LnVuYWwuZWR1LmNvIG8gZS1tYWlsOiBwcm90ZWNkYXRvc19uYUB1bmFsLmVkdS5jbyIKClRlbmllbmRvIGVuIGN1ZW50YSBsbyBhbnRlcmlvciwgYXV0b3Jpem8gZGUgbWFuZXJhIHZvbHVudGFyaWEsIHByZXZpYSwgZXhwbMOtY2l0YSwgaW5mb3JtYWRhIGUgaW5lcXXDrXZvY2EgYSBsYSBVbml2ZXJzaWRhZCBOYWNpb25hbCBkZSBDb2xvbWJpYSBhIHRyYXRhciBsb3MgZGF0b3MgcGVyc29uYWxlcyBkZSBhY3VlcmRvIGNvbiBsYXMgZmluYWxpZGFkZXMgZXNwZWPDrWZpY2FzIHBhcmEgZWwgZGVzYXJyb2xsbyB5IGVqZXJjaWNpbyBkZSBsYXMgZnVuY2lvbmVzIG1pc2lvbmFsZXMgZGUgZG9jZW5jaWEsIGludmVzdGlnYWNpw7NuIHkgZXh0ZW5zacOzbiwgYXPDrSBjb21vIGxhcyByZWxhY2lvbmVzIGFjYWTDqW1pY2FzLCBsYWJvcmFsZXMsIGNvbnRyYWN0dWFsZXMgeSB0b2RhcyBsYXMgZGVtw6FzIHJlbGFjaW9uYWRhcyBjb24gZWwgb2JqZXRvIHNvY2lhbCBkZSBsYSBVbml2ZXJzaWRhZC4gCgo=

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