Propuesta metodológica para identificar determinantes que inciden en la coordinación de actores en logística de última milla

ilustraciones

Autores:
Lara Abello, Emmanuel
Tipo de recurso:
Fecha de publicación:
2023
Institución:
Universidad Nacional de Colombia
Repositorio:
Universidad Nacional de Colombia
Idioma:
spa
OAI Identifier:
oai:repositorio.unal.edu.co:unal/84147
Acceso en línea:
https://repositorio.unal.edu.co/handle/unal/84147
https://repositorio.unal.edu.co/
Palabra clave:
620 - Ingeniería y operaciones afines
Industria
Técnicas de producción
Industry
Production techniques
Determinantes
Coordinación
Ultima Milla
Metodología
Identificación
Logística
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openAccess
License
Atribución-NoComercial 4.0 Internacional
id UNACIONAL2_9265c8fe929377693759d30435be8f5b
oai_identifier_str oai:repositorio.unal.edu.co:unal/84147
network_acronym_str UNACIONAL2
network_name_str Universidad Nacional de Colombia
repository_id_str
dc.title.spa.fl_str_mv Propuesta metodológica para identificar determinantes que inciden en la coordinación de actores en logística de última milla
dc.title.translated.eng.fl_str_mv Methodological proposal to identify drivers that affects the coordination of actors in last-mile logistics
title Propuesta metodológica para identificar determinantes que inciden en la coordinación de actores en logística de última milla
spellingShingle Propuesta metodológica para identificar determinantes que inciden en la coordinación de actores en logística de última milla
620 - Ingeniería y operaciones afines
Industria
Técnicas de producción
Industry
Production techniques
Determinantes
Coordinación
Ultima Milla
Metodología
Identificación
Logística
title_short Propuesta metodológica para identificar determinantes que inciden en la coordinación de actores en logística de última milla
title_full Propuesta metodológica para identificar determinantes que inciden en la coordinación de actores en logística de última milla
title_fullStr Propuesta metodológica para identificar determinantes que inciden en la coordinación de actores en logística de última milla
title_full_unstemmed Propuesta metodológica para identificar determinantes que inciden en la coordinación de actores en logística de última milla
title_sort Propuesta metodológica para identificar determinantes que inciden en la coordinación de actores en logística de última milla
dc.creator.fl_str_mv Lara Abello, Emmanuel
dc.contributor.advisor.none.fl_str_mv Adarme Jaimes, Wilson
Cardenas Barbosa, Ivan Darío
dc.contributor.author.none.fl_str_mv Lara Abello, Emmanuel
dc.contributor.researchgroup.spa.fl_str_mv Sociedad, Economia y Productividad -
dc.contributor.orcid.spa.fl_str_mv 0000-0002-3613-8402
dc.subject.ddc.spa.fl_str_mv 620 - Ingeniería y operaciones afines
topic 620 - Ingeniería y operaciones afines
Industria
Técnicas de producción
Industry
Production techniques
Determinantes
Coordinación
Ultima Milla
Metodología
Identificación
Logística
dc.subject.lemb.spa.fl_str_mv Industria
Técnicas de producción
dc.subject.lemb.end.fl_str_mv Industry
dc.subject.lemb.eng.fl_str_mv Production techniques
dc.subject.proposal.spa.fl_str_mv Determinantes
Coordinación
Ultima Milla
Metodología
Identificación
Logística
description ilustraciones
publishDate 2023
dc.date.accessioned.none.fl_str_mv 2023-07-05T16:34:05Z
dc.date.available.none.fl_str_mv 2023-07-05T16:34:05Z
dc.date.issued.none.fl_str_mv 2023
dc.type.spa.fl_str_mv Trabajo de grado - Maestría
dc.type.driver.spa.fl_str_mv info:eu-repo/semantics/masterThesis
dc.type.version.spa.fl_str_mv info:eu-repo/semantics/acceptedVersion
dc.type.content.spa.fl_str_mv Text
dc.type.redcol.spa.fl_str_mv http://purl.org/redcol/resource_type/TM
status_str acceptedVersion
dc.identifier.uri.none.fl_str_mv https://repositorio.unal.edu.co/handle/unal/84147
dc.identifier.instname.spa.fl_str_mv Universidad Nacional de Colombia
dc.identifier.reponame.spa.fl_str_mv Repositorio Institucional Universidad Nacional de Colombia
dc.identifier.repourl.spa.fl_str_mv https://repositorio.unal.edu.co/
url https://repositorio.unal.edu.co/handle/unal/84147
https://repositorio.unal.edu.co/
identifier_str_mv Universidad Nacional de Colombia
Repositorio Institucional Universidad Nacional de Colombia
dc.language.iso.spa.fl_str_mv spa
language spa
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spelling Atribución-NoComercial 4.0 Internacionalhttp://creativecommons.org/licenses/by-nc/4.0/info:eu-repo/semantics/openAccesshttp://purl.org/coar/access_right/c_abf2Adarme Jaimes, Wilson0dd4ac013cf06a7f414b47de22ad5afdCardenas Barbosa, Ivan Darío0ec44af0de03d1eed6c842fbc88a25d8Lara Abello, Emmanuel284ca3aaf9db5181529ea80bc93aa859Sociedad, Economia y Productividad -0000-0002-3613-84022023-07-05T16:34:05Z2023-07-05T16:34:05Z2023https://repositorio.unal.edu.co/handle/unal/84147Universidad Nacional de ColombiaRepositorio Institucional Universidad Nacional de Colombiahttps://repositorio.unal.edu.co/ilustracionesCon el auge del comercio electrónico, la urbanización y el crecimiento de la población, la complejidad de la última milla en la cadena de suministro ha aumentado, obligando a las empresas a evaluar nuevas estrategias de distribución y enfrentar nuevos desafíos logísticos. Los mecanismos de coordinación aparecen como una solución para hacer frente a los desafíos de la última milla. Los estudios relacionados con los mecanismos de coordinación en la última milla de la cadena de suministro han sido influenciados por la ausencia de aplicaciones prácticas, reflejo de una consideración escasa de todos los actores de la cadena de suministro, sus roles y las necesidades de la cadena para así evitar diagnósticos ineficientes en la aplicación de mecanismos de coordinación. Se propone una metodología de tres fases para identificar los determinantes que inciden en los mecanismos de coordinación en la logística de última milla. En la primera fase, los determinantes que inciden en los mecanismos de coordinación se identifican en una revisión de la literatura y posteriormente son comparados por la industria y la academia para seleccionar aquellos que tienen más peso en la aplicación de mecanismos de coordinación. En una segunda fase, el nivel de incidencia de cada determinante se mide para finalmente, en la tercera fase, proponer un mecanismo de coordinación para mejorar el desempeño de la cadena de suministro de acuerdo con los niveles de incidencia encontrados. La metodología propuesta es evaluada en una empresa en la ciudad de Mosquera. Esta investigación destaca la necesidad de identificar los determinantes existentes dentro de la empresa y qué tan bien se ajustan a la estrategia de la cadena de suministro. Los resultados de la investigación son útiles para que los profesionales de la logística evalúen el ajuste de mecanismos de coordinación y sus necesidades logísticas. Además, para los académicos, muestra cómo se puede aplicar la coordinación en industrias en una economía en desarrollo y cuáles son los desafíos para ajustar la coordinación con el contexto de estas empresas. (Texto tomado de la fuente)With the boom of e-commerce, urbanization and population growth, the complexity of the last mile in the supply chain has increased, forcing companies to evaluate new distribution strategies and face new logistical challenges. Coordination mechanisms appear as a solution to cope with the challenges of last-mile. Studies related to coordination mechanisms in the last mile of the supply chain have been influenced by the absence of practical applications, reflecting a need for considering supply chain actors, their roles, and the needs of the chain in order to avoid inefficient diagnoses in the application of coordination mechanisms. A three-phase methodology is proposed to identify the determinants that affect last mile logistics through coordination mechanisms. In the first phase, the determinants that influences coordination mechanisms are identified through a literature review and are subsequently validated by industry and academia to select those that have more weight in the application of coordination mechanisms. In a second phase, the level of incidence of each determinant is measured to finally, in the third phase, propose a coordination mechanism to improve the performance of the supply chain according to the levels of incidence found. The proposed methodology is evaluated in a company in the city of Mosquera. This research highlights the need to identify the existing determinants within the company and how well they fit into the supply chain strategy. The results of our study are useful for logistics practitioners evaluate the fitting of a coordination mechanism and their logistical needs. Additionally, for scholars, it shows how coordination can be applied in industries in a developing economy and what are the challenges to adjust coordination with the context of these companies.MaestríaMagíster en Ingeniería - Ingeniería IndustrialEsta investigación se propone partiendo de una cosmovisión postpositivista destacando la necesidad de identificar las causas que generan un resultado o efecto, contextualización de fenómenos y riqueza en las interpretaciones. Así mismo esta cosmovisión va acompañada de una filosofía donde no existe la verdad absoluta y donde comúnmente este tipo de investigaciones buscan desarrollar declaraciones que pueden servir para explicar las causas de un estudio en interés (Creswell, 2014). Así, mediante una investigación de métodos mixtos proponer una metodología para identificar los determinantes que inciden en los mecanismos de coordinación. La estrategia investigación del método mixto corresponde a una triangulación concurrente donde se realiza una validación cruzada de datos cuantitativos o cualitativos aprovechando las ventajas de cada método para minimizar las debilidades del otro. En esta estrategia la recolección y análisis de datos relacionados al problema de investigación ocurren al mismo tiempo(Creswell, 2014). Adicionalmente en este tipo de estrategias la recolección de datos y la obtención de resultados se obtienen en periodos menores de tiempo donde se espera, comparar, corroborar, confirmar proposiciones (Hernández Sampieri et al., 2005). El tipo de investigación que se ajusta al objetivo y alcance de esta investigación corresponde a un estudio de tipo descriptivo puesto que este alcance busca especificar propiedades, características o perfiles de cualquier fenómeno que se someta a un análisis que en este caso corresponde a identificar los determinantes que inciden los mecanismos de coordinación dado el fenómeno de la poca aplicación práctica de los mecanismos (Hernández Sampieri et al., 2005). Se realiza una aproximación sobre aspectos principales de la investigación: (1) los objetivos de la investigación, (2) las metodologías de la investigación, (3) desarrollo del concepto de coordinación y mecanismos de coordinación en la última milla, (4) desarrollo del concepto y la identificación de los determinantes que inciden en los mecanismos de coordinación, (5) construcción y evaluación de la metodología para identificar determinantes. Obedeciendo a los aspectos principales, se realizaron las siguientes fases para el desarrollo de esta investigación: Fase 1) Identificación del problema: En esta fase el propósito principal y de acuerdo con Creswell se identifica cual es el problema y el artefacto para solucionar el problema que debe ser relevante, innovador y que aporte a solucionar una brecha con el (Creswell, 2014). De esta forma en una primera fase se recaban datos cualitativos y cuantitativos desde múltiples fuentes de datos documentales, en esta fase se propone una caracterización de la cadena de suministro de última milla haciendo cumplimiento al primer objetivo específico de este estudio. En esta primera fase el universo de estudio se enfoca en las bases de datos como Scopus y Science Direct las cuales permitirán una adecuada revisión sistemática de la literatura para la adquisición de datos y la identificación de investigaciones relevantes que puedan aportar a la investigación. . Fase 2) Determinación de una estrategia de desarrollo: Se Utilizan los resultados obtenidos en la fase 1 para construir una propuesta de metodología de identificación de determinantes que inciden en los mecanismos de coordinación. En esta fase se analizan las características de una cadena de suministros y se identifican los pasos requeridos para identificar y medir la incidencia de los determinantes en los mecanismos de coordinación (Ver Figura 3) que aplican para un tipo de industria en forma general, adaptando instrumentos de modelos de madurez empleados a cadenas de suministro. En esta segunda fase el universo de estudio sigue siendo las bases de datos las cuales fueron usadas para definir los pasos de una propuesta para la identificación de determinantes, así en esta fase no hay como tal una adquisición de datos sino un análisis de donde se proponen una serie de pasos relacionados a técnicas para identificar determinantes que inciden en los mecanismos de coordinación haciendo cumplimiento del objetivo número 2. Fase 3) Evaluación de una metodología: Una vez identificada una metodología para la identificación de determinantes que inciden en los mecanismos de coordinación se evalúa en una empresa de distribución de morrales de Cundinamarca para así considerar su replicabilidad y su uso en futuros estudios, lo cual permite la evolución del tema de investigación y el uso práctico de la metodología. En esta tercera fase el universo de estudio es una población de un sector perteneciente a la última milla en el sector comercial de morrales en Cundinamarca. El diseño y construcción del estado del arte permite conocer como se ha desarrollado el problema de investigación en un rango de años de interés del investigador, conocer las tendencias y desarrollos que se han logrado alrededor de un tema de interés. El estado del arte se compone principalmente de dos componentes: uno Cualitativo y otro Cuantitativo. En donde el primero provee de herramientas teóricas al investigador mediante una revisión sistemática de la literatura, la construcción del estado del arte y teorías acerca de un tema en particular. El segundo, relaciona las mediciones de los niveles de incidencia y los pesos de cada uno de los determinantes acompañado de valoraciones cualitativas para interpretar sus resultados. De este modo la construcción del estado del arte surge en respuesta de la necesidad de identificar una problemática o disertación sobre algún área de interés. Esta disertación, se realiza mediante la recopilación de textos académicos, libros, conferencias de diferentes campos del conocimiento, se fortalece y permite proveer un contexto sobre los diferentes intereses que se pueden investigar en un área en particular.Ingeniería de la Productividad - Logística144 páginasapplication/pdfspaUniversidad Nacional de ColombiaBogotá - Ingeniería - Maestría en Ingeniería - Ingeniería IndustrialFacultad de IngenieríaBogotá,ColombiaUniversidad Nacional de Colombia - Sede Bogotá620 - Ingeniería y operaciones afinesIndustriaTécnicas de producciónIndustryProduction techniquesDeterminantesCoordinaciónUltima MillaMetodologíaIdentificaciónLogísticaPropuesta metodológica para identificar determinantes que inciden en la coordinación de actores en logística de última millaMethodological proposal to identify drivers that affects the coordination of actors in last-mile logisticsTrabajo de grado - Maestríainfo:eu-repo/semantics/masterThesisinfo:eu-repo/semantics/acceptedVersionTexthttp://purl.org/redcol/resource_type/TMAgrell, P. 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European Journal of Operational Research, 256(3), 785–802. https://doi.org/10.1016/j.ejor.2016.06.045Público generalLICENSElicense.txtlicense.txttext/plain; charset=utf-85879https://repositorio.unal.edu.co/bitstream/unal/84147/3/license.txteb34b1cf90b7e1103fc9dfd26be24b4aMD53ORIGINAL1016081841.2023.pdf1016081841.2023.pdfTesis de Maestría en Ingeniería - Ingeniería Industrialapplication/pdf2562011https://repositorio.unal.edu.co/bitstream/unal/84147/4/1016081841.2023.pdf94d7bbbfd06304194203148e9c35cf84MD54THUMBNAIL1016081841.2023.pdf.jpg1016081841.2023.pdf.jpgGenerated Thumbnailimage/jpeg5044https://repositorio.unal.edu.co/bitstream/unal/84147/5/1016081841.2023.pdf.jpgcb18f078d9b0e838cfaf88c27a3e81c6MD55unal/84147oai:repositorio.unal.edu.co:unal/841472024-08-12 23:12:04.035Repositorio Institucional Universidad Nacional de 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