Impact of web accessibility barriers on users with a hearing impairment

Several user tests were carried out on people with a hearing impairment to evaluate the impact of different web accessibility barriers on two similar web sites, one accessible and the other not accessible. The tests’ focus was to analyze users’ moods when faced with different accessibility barriers....

Full description

Autores:
Pascual, Afra
Ribera, Mireia
Granollers, Toni
Tipo de recurso:
Article of journal
Fecha de publicación:
2015
Institución:
Universidad Nacional de Colombia
Repositorio:
Universidad Nacional de Colombia
Idioma:
spa
OAI Identifier:
oai:repositorio.unal.edu.co:unal/60666
Acceso en línea:
https://repositorio.unal.edu.co/handle/unal/60666
http://bdigital.unal.edu.co/58998/
Palabra clave:
62 Ingeniería y operaciones afines / Engineering
Web Accessibility
barriers
WCAG 2.0
Communicability
Accessible content
Deaf users
hearing impairment
User test
Rights
openAccess
License
Atribución-NoComercial 4.0 Internacional
Description
Summary:Several user tests were carried out on people with a hearing impairment to evaluate the impact of different web accessibility barriers on two similar web sites, one accessible and the other not accessible. The tests’ focus was to analyze users’ moods when faced with different accessibility barriers. Results show “complex text” and “multimedia content without text alternative” as the most critical barriers for users with this profile. Our investigation contributes to a better understanding of users when confronting accessibility barriers, and to emphasize the need of web content authors to use plain language and to provide captions and sign language alternatives in video content