Modelo de madurez de los municipios colombianos en gobierno digital
tablas, gráficas
- Autores:
-
Parra Abril, Jhon Alexis
- Tipo de recurso:
- Fecha de publicación:
- 2020
- Institución:
- Universidad Nacional de Colombia
- Repositorio:
- Universidad Nacional de Colombia
- Idioma:
- spa
- OAI Identifier:
- oai:repositorio.unal.edu.co:unal/80156
- Palabra clave:
- 350 - Administración pública y ciencia militar
Análisis de contenido (comunicación) - procesamiento de datos
Content analysis (communication) data processing
Mass media policy
Política de medios de comunicación de masas
Modelo de madurez
Gobierno Digital
Municipalidades
Maturity Model
Digital government
Municipalities
- Rights
- openAccess
- License
- Reconocimiento 4.0 Internacional
| id |
UNACIONAL2_18c2befd410c0c788e05af8b2a13cb73 |
|---|---|
| oai_identifier_str |
oai:repositorio.unal.edu.co:unal/80156 |
| network_acronym_str |
UNACIONAL2 |
| network_name_str |
Universidad Nacional de Colombia |
| repository_id_str |
|
| dc.title.spa.fl_str_mv |
Modelo de madurez de los municipios colombianos en gobierno digital |
| dc.title.translated.eng.fl_str_mv |
Maturity model of Colombian municipalities in digital government |
| title |
Modelo de madurez de los municipios colombianos en gobierno digital |
| spellingShingle |
Modelo de madurez de los municipios colombianos en gobierno digital 350 - Administración pública y ciencia militar Análisis de contenido (comunicación) - procesamiento de datos Content analysis (communication) data processing Mass media policy Política de medios de comunicación de masas Modelo de madurez Gobierno Digital Municipalidades Maturity Model Digital government Municipalities |
| title_short |
Modelo de madurez de los municipios colombianos en gobierno digital |
| title_full |
Modelo de madurez de los municipios colombianos en gobierno digital |
| title_fullStr |
Modelo de madurez de los municipios colombianos en gobierno digital |
| title_full_unstemmed |
Modelo de madurez de los municipios colombianos en gobierno digital |
| title_sort |
Modelo de madurez de los municipios colombianos en gobierno digital |
| dc.creator.fl_str_mv |
Parra Abril, Jhon Alexis |
| dc.contributor.advisor.none.fl_str_mv |
Cataldo Cataldo, Alejandro Javier Díaz Pinzón, Beatriz Helena |
| dc.contributor.author.none.fl_str_mv |
Parra Abril, Jhon Alexis |
| dc.contributor.researchgroup.spa.fl_str_mv |
Grupo de Investigación en Sistemas y Tecnologías de la Información y de la Comunicación en las Organizaciones - GISTIC |
| dc.subject.ddc.spa.fl_str_mv |
350 - Administración pública y ciencia militar |
| topic |
350 - Administración pública y ciencia militar Análisis de contenido (comunicación) - procesamiento de datos Content analysis (communication) data processing Mass media policy Política de medios de comunicación de masas Modelo de madurez Gobierno Digital Municipalidades Maturity Model Digital government Municipalities |
| dc.subject.armarc.spa.fl_str_mv |
Análisis de contenido (comunicación) - procesamiento de datos |
| dc.subject.lemb.eng.fl_str_mv |
Content analysis (communication) data processing Mass media policy |
| dc.subject.lemb.spa.fl_str_mv |
Política de medios de comunicación de masas |
| dc.subject.proposal.spa.fl_str_mv |
Modelo de madurez Gobierno Digital Municipalidades |
| dc.subject.proposal.eng.fl_str_mv |
Maturity Model Digital government Municipalities |
| description |
tablas, gráficas |
| publishDate |
2020 |
| dc.date.issued.none.fl_str_mv |
2020 |
| dc.date.accessioned.none.fl_str_mv |
2021-09-10T17:17:39Z |
| dc.date.available.none.fl_str_mv |
2021-09-10T17:17:39Z |
| dc.type.spa.fl_str_mv |
Trabajo de grado - Maestría |
| dc.type.driver.spa.fl_str_mv |
info:eu-repo/semantics/masterThesis |
| dc.type.version.spa.fl_str_mv |
info:eu-repo/semantics/acceptedVersion |
| dc.type.content.spa.fl_str_mv |
Dataset Text |
| dc.type.redcol.spa.fl_str_mv |
http://purl.org/redcol/resource_type/TM |
| status_str |
acceptedVersion |
| dc.identifier.uri.none.fl_str_mv |
https://repositorio.unal.edu.co/handle/unal/80156 |
| dc.identifier.instname.spa.fl_str_mv |
Universidad Nacional de Colombia |
| dc.identifier.reponame.spa.fl_str_mv |
Repositorio Institucional Universidad Nacional de Colombia |
| dc.identifier.repourl.spa.fl_str_mv |
https://repositorio.unal.edu.co/ |
| url |
https://repositorio.unal.edu.co/handle/unal/80156 https://repositorio.unal.edu.co/ |
| identifier_str_mv |
Universidad Nacional de Colombia Repositorio Institucional Universidad Nacional de Colombia |
| dc.language.iso.spa.fl_str_mv |
spa |
| language |
spa |
| dc.relation.references.spa.fl_str_mv |
Abdelsalam, H., ElKadi, H., & Gamal, S. (2011). Egypt local government websites maturity: current status. E-infrastructures and e-services for developing countries. Abdi, H., & Valentin, D. (2007). Multiple Correspondence Analysis. Encyclopedia of Measurement and Statistics, 2(4), 651-657. Adu, K., Patrick, N., Park, E., & Adjei, E. (2018). Evaluation of the implementation of electronic government in Ghana. Information polity, 23(1), 81-94. AGESIC. (2018). MODELO DE MADUREZ DE GOBIERNO ELECTRÓNICO. Obtenido de https://www.agesic.gub.uy/innovaportal/file/460/1/Descripcion_Global_Del_Modelo.pdf Aldás, J., & Ezequiel, U. (2017). Análisis multivariante aplicado con R. Madrid: Ediciones Paraninfo S.A. Alhomod, , S., Shafi, M., Kousarrizi, M., Seiti, F., Teshnehlab, M., Susanto, H., & Batawi, Y. (2012). Best Practices in E government: A review of Some Innovative Models Proposed in DifferentCountries. International Journal of Electrical & Computer Sciences, 12(01), 1-6. Almazan, R., & Gil-García, R. (2008). E-Government portals in Mexico. Electronic Government: Concepts, Methodologies, Tools, and Applications. IGI Global, 1726-1734. Andersen, K., & Henriksen, H. (2006). E-government maturity models: Extension of the Layneand Lee model. Government Information Quarterly, 23(2), 236-248. Anza, F., Sensuse, D., & Ramadhan, A. (2017). Developing E-government maturity framework based on COBIT 5 and implementing in city level: Case study Depok city and South Tangerang city. In 2017 4th International Conference on Electrical Engineering, Computer Science and Informatics (EECSI), 1-6. Arthur, D., & Vassilvitskii, S. (2006). k-means++: The advantages of careful seeding. Stanford. Bakunzibake, P., Klein, G., & Islam, S. (2019). E-government implementation and monitoring: The case of Rwanda's ‘one-stop’E-government. The Electronic Journal of Information Systems in Developing Countries, 85(5). Balahadia, F. (2018). E-Government Portal for Optimizing Services to Laguneño: An Analysis. In TENCON 2018-2018 IEEE Region 10 Conference. IEEE, 2218-2222. Banco de Información de Ministerio TIC (BIM). (2020). Hoja de Vida del Indice de Gobierno Digital. Ministerio de Tecnologías de la Información y Comunicaciones. Batlle Montserrat, J., Abadal, E., & Blat, J. (2011). Benchmarking del e-gobierno local: limitaciones de los sistemas de evaluación comparativa. El Profesional de la Informacion, 20(3), 251-259. Batlle-Montserrat, J., Blat, J., & Abadal, E. (2014). Benchmarking municipal e-government services: A bottom-up methodology and pilot results. International Journal of Electronic Government Research (IJEGR), 10(4), 57-75. Baum, C., & Di Maio, A. (2000). Gartner’s four phases of e-government model. Gartner Group. Bayona, S., & Morales, V. (2017). Maturity model for local E-Government: A case study. In Proceedings of the 8th International Conference on Computer Modeling and Simulation, 78-83. Berkhin, P. (2006). A survey of clustering data mining techniques. In Grouping multidimensional data, 25-71. Bindu, N., Sankar, C., & Kumar, K. (2019). From conventional governance to e-democracy: Tracing the evolution of e-governance research trends using network analysis tools. Government Information Quarterly, 36(3), 385-399. Bromberg, D., & Manoharan, A. (2015). E-procurement implementation in the United States: Understanding progress in local government. Public Administration Quarterly, 360-392. Budding, T., Faber, B., & Gradus, R. (2018). Assessing electronic service delivery in municipalities: determinants and financial consequences of e-government implementation. Local Government Studies, 44(5), 697-718. Cao, F., Liang, J., & Bai, L. (2009). A new initialization method for categorical data clustering. Expert Systems with Applications, 36(7), 10223-10228. Cataldo, A., Astudillo, C., Gutiérrez-Bahamondes, J., González, L., & McQueen, R. (2019). Toward an Integrated Maturity Model of System and E-business Applications in Emerging Economy firms. Journal of Theorical and Applied Electronic Commerce Research, 1-13. Chandler, S., & Emanuels, S. (2002). Transformation not automation. In Proceedings of 2nd EuropeanConference on E-governmen, 91-102. Chen, J., Yan, Y., & Mingins, C. (2011). A three-dimensional model for e-government development with cases in China's regional e-government practice and experience. In 2011 Fifth International Conference on Management of e-Commerce and e-Government. IEEE, 113-120. CISCO IBSG. (2007). E-Government Best Practices learning from success, avoiding the pitfall. Recuperado de http://siteresources.worldbank.org/EXTEDEVELOPMENT/Resources/20080222_P hil_eGov_workshop.pdf?resourceurlname=20080222_Phil_eGov_workshop.pdf. Claver-Cortés, E., De Juana-Espinosa, S., & Tari, J. (2008). E-government maturity at Spanish local levels. International Journal of Value Chain Management, 2(1), 4-17. Colombia digital. (16 de 04 de 2017). Nivel de madurez de las entidades públicas colombianas en gobierno electrónico: Encuesta percepción lideres de tecnología. Obtenido de https://colombiadigital.net/actualidad/soluciones-tic/item/9728-estudio-como-esta-colombia-en-gobierno-electronico.html Concha, G. (2011). Modelos de madurez de gobierno electrónico. I curso internacional de “Gobierno Electrónico y su Impacto en la Gestión y las Políticas Públicas”. CEPAL. Concha, G., Astudillo, H., Porrua, M., & Pimenta, C. (2012). E-Government procurement observatory, maturity model and early measurements. Government Information Quarterly, 43-50. Daniel, E., Wilson, H., & Myers, A. (2002). Adoption of E-Commerce by SMEs in UK. International Small Business Journal, 253-270. Debri, F., & Bannister, F. (2015). E-government stage models: A contextual critique. 48th Hawaii International Conference on System Sciences. IEEE, 2222-2231. Decreto 1008 (Ministerio de las Tecnologías de la Información y las Comunicaciones 14 de 06 de 2018). Deloitte Consulting, & Deloitte & Touche. (2000). At the dawn of e-government: The citizen ascustomer. New York: Deloitte Research, Recuperado de http://www.egov.vic.gov.au/pdfs/e-government.pdf. Dias, G., & Costa, M. (2013). Significant socio-economic factors for local e-government development in Portugal. Electronic Government, 10(3-4), 284-309. Dias, G., & Gomes, H. (2014). Evolution of local e-government maturity in Portugal. In 2014 9th Iberian Conference on Information Systems and Technologies (CISTI), 1-5. Dias, G., Bruzza, M., & Tupia, M. (2019). Local E-Government Sophistication in Ecuador: The Case of the Manabí Province. In 2019 Sixth International Conference on eDemocracy & eGovernment (ICEDEG). IEEE, 143-149. Dias, G., Tupia, M., & Magallanes, J. (2019). Evaluation of local e-government maturity in the Lima Metropolitan Area. In World Conference on Information Systems and Technologies, 585-594. Díaz, B., Gómez, J., García, J., Melo, H., & Sanabria, F. (2017). Contribución de las iniciativas de tecnologías de la información en las organizaciones: una revisión de la literatura. Innovar, 27(66), 41-55. Esteves, J. (2005). Análisis del Desarrollo del Gobierno Electrónico Municipal en España. Papel de Trabajo, Cátedra SoftwareAG – Alianza Sumaq en e-Government,. Fan, B., & Luo, J. (2014). Benchmarking scale of e-government stage in Chinese municipalities from government chief information officers’ perspective. Information Systems and e-Business Management, 12(2), 259-284. Farooq, M. (2010). Capability maturity model for ARCON implementation for e-government services. In Proceedings of the 4th international conference on theory and practice of electronic governance, 379-380. Fath-Allah, A., Cheikhi, L., Al-Qutaish, R., & Idri, A. (2016). A Validation of a Measurement Based E-Government Portals' Maturity Model. 42th Euromicro Conference on Software Engineering and Advanced Applications (SEAA). IEEE, 100-107. Forti, Y., & Wynn, M. (2017). A New Model for E-Government in Local Level Administrations in Libya. In Academic Conferences International Limited. 315-325. Frías-Aceituno, J., García-Sánchez, I., & Rodriguez-Dominguez, L. (2014). Electronic administration styles and their determinants. Evidence from Spanish local governments. Transylvanian Review of Administrative Sciences, 10(41), 90-108. Función Pública. (2020). Función Pública. Obtenido de https://www.funcionpublica.gov.co/ Glosarios Mintic. (05 de 03 de 2019). Glosario. Obtenido de https://www.mintic.gov.co/portal/604/w3-propertyvalue-1051.html Gobierno en línea. (2020). Mide: Índices Internacionales. Obtenido de http://estrategia.gobiernoenlinea.gov.co/623/w3-propertyvalue-7653.html Gomez, P. (2007). El gobierno electrónico en el municipio venezolano. Revista Venezolana de Información, Tecnología y Conocimiento, 67-80. Hiller, J., & Belanger, F. (2001). Privacy strategies for electronic government. E-Government, 200, 162-198. Holden, S., Norris, D., & Fletcher, P. (2003). Electronic government at the grass roots: contemporary evidence and future trends. In 36th Annual Hawaii International Conference on System Sciences. IEEE. Howard, M. (2001). E-government across the globe: how will’e’change government. E-Government. Huang, Z. (1997). Clustering large data sets with mixed numeric and categorical values. Proceedings of the First Pacific Asia Knowledge Discovery and Data Mining Conference, 21-34. Huang, Z. (1998). Extensions to the k-modes algorithm for clustering large data sets with categorical values. Data Mining and Knowledge Discovery, 2(3), 283-304. Huang, Z. (2007). A comprehensive analysis of US counties’e-Government portals: development status and functionalities. European Journal of Information Systems, 16(2), 149-164. Índice de Gobierno Digital. (2019). Gobierno Digital. Indicadores de seguimiento y evaluación. Obtenido de https://app.powerbi.com/view?r=eyJrIjoiNmUyZjc2ZDgtODg3OC00OTg2LWE5NDEtYTQyZjM2NzM2ZmQ2IiwidCI6IjFhMDY3M2M2LTI0ZTEtNDc2ZC1iYjRkLWJhN mE5MWEzYzU4OCIsImMiOjR9 Innovage. (2019). Gobierno Electrónico. Obtenido de https://www.innovaportal.com/innovaportal/v/420/1/innova.front/gobierno-electronico Janowski, T. (2015). Digital government evolution: From transformation to contextualization. Kim, D.-Y., & Grant, G. (2010). E-government maturity model using the capability maturity modelintegration. Journal of Systems and Information Technology, 12(3), 230-244. Knox, C., & Janenova, S. (2019). The e-government paradox in post-Soviet countries. International Journal of Public Sector Management. Koh, C., Prybutok, V., & Zhang, X. (2008). Measuring e-government readiness. Information & management, 45(8), 540-546. Layne, K., & Lee, J. (2001). Developing fully functional E-government: A four stage model. Government information quarterly, 18(2), 122-136. Liang, Y., Qi, G., Zhang, X., & Li, G. (2019). The effects of e-Government cloud assimilation on public value creation: An empirical study of China. Government Information Quarterly, 36(4). Maciel, G., Gomes, H., & Dias, G. (2015). Evaluating local e-government maturity in selected Iberoamerican countries. In 2015 10th Iberian Conference on Information Systems and Technologies (CISTI). IEEE, 1-7. Maestre, G., Astudillo, H., Concha, G., & Nieto, W. (2018). Emperical evidence of Colombian national e-government programs impact on local Smart City-Adoption. Proceedings of the 11th International Conference on Theory and Practice of Electronic Governance . Magal, S., Kosalge, P., & Levenburg, N. (2008). Towards a stage model for e-Business adoption among SMEs: Preliminary results for manufacturing and service firms. AMCIS. Majeed, M., & Ayub, T. (2018). Information and communication technology (ICT) and economic growth nexus: A comparative global analysis. Pakistan Journal of Commerce and Social Sciences (PJCSS), 12(2), 443-476. Manual de Gobierno Digital. (2019). Implementación de la Política de Gobierno Digital. Moon, M. (2002). The Evolution of E-Government among Municipalities: Rhetoric or Reality? PublicAdministration Review, 62(4), 424–433. Mousavi, S., Pimenidis, E., & Jahankhani, H. (2008). Using a Best Practice Case in evaluating e-Government potential in Iranian Cities. In 8th European Conference on e-Government, Lausanne, Switzerland, Ecole Polytechnique, 10(11). Müller, P., Gil-Garcia, J., & Tirelli, C. (2018). The Impact of Political, Technological and Social Variables on the Development of Local E-Government: Lessons from Brazil. In Proceedings of the 11th International Conference on Theory and Practice of Electronic Governance, 288-297. Naciones Unidas. (2012). UN E-Government Survey 2012: E-Government for the People. Obtenido de http://unpan1.un.org/intradoc/groups/public/documents/un/unpan048065.pdf Nam, T. (2019). Does e-Government raise effectiveness and efficiency?: Examining the cross-national effect. Journal of Global Information Management (JGIM), 27(3), 120-138. Ndou, V. (2004). E–Government for developing countries: opportunities and challenges. The electronic journal of information systems in developing countries, 18(1), 1-24. Nengomasha, C., Mchombu, K., & Ngulube, P. (2010). Electronic Government Initiatives in the Public Service of Namibia. African Journal of Library, Archives & Information Science, 20(2). Netchaeva, I. (2002). E-Government and E-Democracy A Comparison of Opportunities in the North andSouth. International Communication Gazette, 64(5), 467-477. Nolan, R. (1973). Managing the computer resource: a stage hypothesis. Communications of the ACM, 16(7), 399-405. Nolan, R. (1979). Managing Crises of Data Processing. Harvard business review, 3(4). Nolan, R., & Koot, W. (1992). Nolan Stages Theory Today: A framework for senior and IT management to manage information technology. Holland Management Review, 31, 1-24. Nurdin, N., Stockdale, R., & Scheepers, H. (2012). Benchmarking Indonesian local e-government. Benchmarking, 7(15). OCDE. (2018). Revisión del Gobierno Digital en Colombia: Hacia un Sector Público Impulsado por el Ciudadano. París: Éditions OCDE. OEA, O. (2019). Guía de Mecanismos para la Promoción de la Transparencia: Gobierno Electrónico. Obtenido de https://www.oas.org/es/sap/dgpe/guia_egov.asp Omar, K., Scheepers, H., & Stockdale, R. (2011). How mature is Victorian local e-government: An overall view. Perdał, R. (2016). Factors of local e-government development in Poland: the case of the Poznań Agglomeration. Quaestiones Geographicae, 35(2), 115-129. Pita, G. (2018). Las TICs en las empresas: evolución de la tecnología y cambio estructural en las organizaciones. Dominio de las Ciencias, 499-510. Rea-Guaman, A., Sánchez-García, I., San Feliu, T., & Calvo-Manzano, J. (2012). Maturity models in cybersecurity: a systematic review. 12th Iberian Conference on Information Systems and Technologies (CISTI). IEEE, 1-6. Reddick, C. (2004). A two-stage model of e-government growth: Theories and empirical evidence for US cities. Government information quarterly, 21(1), 51-64. Reddick, C. (2004). Empirical models of e-government growth in local governments. E-Service, 3(2), 59-84. Rehman, M., Esichaikul, V., & Kamal, M. (2012). Factors influencing e-government adoption in Pakistan. Transforming Government: People, Process and Policy. Rooks, G., Matzat, U., & Sadowski, B. (2017). An empirical test of stage models of e-government development: Evidence from Dutch municipalities. The Information Society, 33(4), 215-225. Rotta, M., Sell, D., dos Santos Pacheco, R., & Yigitcanlar, T. (2019). Digital commons and citizen coproduction in smart cities: Assessment of Brazilian municipal e-government platforms. Energies, 12(14). Rousseeuw, P. (1987). Silhouettes: a Graphical Aid to the Interpretation and Validation of Cluster Analysis. Computational and Applied Mathematics, 53–65. Rowe, F. (2014). What literature review is not: diversity, boundaries and recommendations. European Journal of Information Systems, 23(3), pp. 241-255. doi:241–255. doi:10.1057/ejis.2014.7 Sá, F., Rocha, Á., Gonçalves, J., & Cota, M. (2017). Model for the quality of local government online services. Telematics and Informatics, 34(5), 413-421. Sales, M. (2009). Diagrama de pareto. Recuperado el 13 de 07 de 2020, de EALDE Business School: https://d1wqtxts1xzle7.cloudfront.net/44144377/Diagramde_pareto.pdf?14590943 27=&response-content-disposition=inline%3B+filename%3DDiagrama_de_Pareto.pdf&Expires=15946937 77&Signature=RTbx0fpTUucd7w9BEdaJKD8sgUic10S7gP4H6pWC-mb- F3eNVbgF9m5eBNy8uGmKbuaBVUsq9 Shackleton, P., & Dawson, L. (2007). Doing it tough: factors impacting on local e-Government Mmaturity. Shahkooh, K., Saghafi, F., & Abdollahi, A. (2008). A proposed model for e-Government maturity. In Information and Communication Technologies: From Theory to Applications. ICTTA 2008. 3rdInternational Conference, 1-5. Shan, S., Wang, L., Wang, J., Hao, Y., & Hua, F. (2011). Research on e-Government evaluation model based on the principal component analysis. Information Technology and Management, 12(2), 173-185. Siau, K., & Long, Y. (2005). Synthesizing e-government stage models–a meta-synthesis based on meta-ethnography approach. Industrial Management & Data Systems, 105(4), 443-458. Sussy, B., & Morales, V. (2017). Maturity model for local E-Government: A case study. Toasaki, Y. (2003). E-Government from A User’s Perspective. APEC telecommunication andinformation working group, Chinese Taipei. Tonggiroh, M. (2017). Digital Government services in Papua. In 2017 Second International Conference on Informatics and Computing (ICIC), 1-6. UN, & ASPA. (2001). Benchmarking E-government: A Global Perspective. Recuperado de unpan1.un.org/intradoc/groups/public/documents/un/unpan021547.pdf. Valdés, G. (2001). Modelo de madurez y capacidad de implementación de gobierno electrónico en instituciones públicas. Universidad Técnica Federico Santa María (UTFSM). Valdés, G., Solar, M., Astudillo, H., Iribarren, M., Concha, G., & Visconti, M. (2011). Conception, development and implementation of an e-Government maturity model in public agencies. Government Information Quarterly, 28(2), 176-187. Vassiliadis, P., & Simitsis, A. (2009). Extraction, Transformation, and Loading. Encyclopedia of Database Systems, 10. Wescott, C. (2001). E-Government in the Asia-pacific region. Asian Journal of Political Science, 9(2), 1-24. West, D. (2004). E-Government and the Transformation of Service Delivery and Citizen Attitudes. Public Administration Review, 64(1), 15-27. Windley, P. (2002). eGovernment maturity. USA: Windleys’ Technolometria. Wirtz, B., & Kurtz, O. (2018). Local e-government services: quality aspects and citizen usage preferences. Electronic Government, an International Journal, 14(2), 160- 176. Yannas, P., & Lappas, G. (2007). Evaluating local e-government: An analysis of Greek prefecture websites. In 2007 2nd International Conference on Digital Information Management. IEEE, 1, 254-259. Zhang, T., Ramakrishnan, R., & Livny, M. (1996). BIRCH: an efficient data clustering method for very large databases. ACM sigmod record, 25(2), 103-114. Ziemba, E., Papaj, T., & Jadamus-Hacura, M. (2015). Critical success factors for adopting state and local e-government polish insights. In Proceedings of the 13th International Conference on e-Society 2015, International Association for Development of the Information Society, 95-102. Ziemba, E., Papaj, T., & Jadamus-Hacura, M. (2016). Adopting state and local e- government: Empirical evidence from poland. In Proc Proceedings of the 16th European Conference on e-Government, ed. by M. Dečman and T. Jukić, Slovenia, 1, 255-264. |
| dc.rights.coar.fl_str_mv |
http://purl.org/coar/access_right/c_abf2 |
| dc.rights.license.spa.fl_str_mv |
Reconocimiento 4.0 Internacional |
| dc.rights.uri.spa.fl_str_mv |
http://creativecommons.org/licenses/by/4.0/ |
| dc.rights.accessrights.spa.fl_str_mv |
info:eu-repo/semantics/openAccess |
| rights_invalid_str_mv |
Reconocimiento 4.0 Internacional http://creativecommons.org/licenses/by/4.0/ http://purl.org/coar/access_right/c_abf2 |
| eu_rights_str_mv |
openAccess |
| dc.format.extent.spa.fl_str_mv |
xv, 197 páginas |
| dc.format.mimetype.spa.fl_str_mv |
application/pdf application/vnd.ms-excel |
| dc.coverage.country.none.fl_str_mv |
Colombia |
| dc.publisher.spa.fl_str_mv |
Universidad Nacional de Colombia |
| dc.publisher.program.spa.fl_str_mv |
Bogotá - Ciencias Económicas - Maestría en Administración |
| dc.publisher.department.spa.fl_str_mv |
Escuela de Administración y Contaduría Pública |
| dc.publisher.faculty.spa.fl_str_mv |
Facultad de Ciencias Económicas |
| dc.publisher.place.spa.fl_str_mv |
Bogotá, Colombia |
| dc.publisher.branch.spa.fl_str_mv |
Universidad Nacional de Colombia - Sede Bogotá |
| institution |
Universidad Nacional de Colombia |
| bitstream.url.fl_str_mv |
https://repositorio.unal.edu.co/bitstream/unal/80156/1/license.txt https://repositorio.unal.edu.co/bitstream/unal/80156/2/Tesis%20Maestr%c3%ada%20Jhon%20Alexis%20Parra%20Abril.pdf https://repositorio.unal.edu.co/bitstream/unal/80156/3/Infograf%c3%ada%20Modelo%20Madurez%20Gobierno%20Digital.pdf https://repositorio.unal.edu.co/bitstream/unal/80156/4/Madurez%20de%20gobierno%20digital.xlsx https://repositorio.unal.edu.co/bitstream/unal/80156/5/Tesis%20Maestr%c3%ada%20Jhon%20Alexis%20Parra%20Abril.pdf.jpg https://repositorio.unal.edu.co/bitstream/unal/80156/6/Infograf%c3%ada%20Modelo%20Madurez%20Gobierno%20Digital.pdf.jpg |
| bitstream.checksum.fl_str_mv |
cccfe52f796b7c63423298c2d3365fc6 7b7a893917e0023a6c7b6ab26b149ce1 d839a9220d45da979a170d62204a569a cc5cbf2cb77d4d9dee44c9a028919412 19b1c5c2315c845cbf5c666c5422382a 590598021fd08ec46da8ffaa0e2a641e |
| bitstream.checksumAlgorithm.fl_str_mv |
MD5 MD5 MD5 MD5 MD5 MD5 |
| repository.name.fl_str_mv |
Repositorio Institucional Universidad Nacional de Colombia |
| repository.mail.fl_str_mv |
repositorio_nal@unal.edu.co |
| _version_ |
1806885975704469504 |
| spelling |
Reconocimiento 4.0 Internacionalhttp://creativecommons.org/licenses/by/4.0/info:eu-repo/semantics/openAccesshttp://purl.org/coar/access_right/c_abf2Cataldo Cataldo, Alejandro Javierebea268a155d89f7360ac489f195b42bDíaz Pinzón, Beatriz Helena592953a836e8e7aa75abd4315f4a3eaeParra Abril, Jhon Alexisabdbb60526ae559e45a891f3c0040c3dGrupo de Investigación en Sistemas y Tecnologías de la Información y de la Comunicación en las Organizaciones - GISTIC2021-09-10T17:17:39Z2021-09-10T17:17:39Z2020https://repositorio.unal.edu.co/handle/unal/80156Universidad Nacional de ColombiaRepositorio Institucional Universidad Nacional de Colombiahttps://repositorio.unal.edu.co/tablas, gráficasEl trabajo de investigación tiene como objetivo crear una herramienta para diagnosticar el nivel de implementación de la política de gobierno digital en las entidades municipales de Colombia, con el fin de brindar información estratégica orientada a reducir las brechas de nivel entre estas entidades territoriales y fortalecer la política pública del sector. Para ello se estima un modelo de madurez mediante la aplicación de algoritmos de datos a bases de datos públicas. Inicialmente, se realiza una revisión de literatura donde se identifican 35 variables en tres dimensiones asociadas al gobierno electrónico. Posteriormente se relacionan las variables identificadas con los datos abiertos de gobierno digital para generar la base de datos para analizar. Luego, se realiza el análisis de datos con algoritmos de agrupamiento o clusterización jerárquicos y no jerárquicos dando como resultado 18 combinaciones propuestas por la importancia de las variables determinada por medio de un análisis de correspondencias múltiples para cada dimensión. Posteriormente, se interpretan los resultados matemáticos del modelo en lenguaje natural para su uso por parte del Ministerio de Tecnologías de la Información y Comunicaciones en la política pública. Por último, se realizan las conclusiones y se propone trabajos futuros relacionados con el gobierno digital y las tecnologías de la información y comunicaciones en el territorio nacional, con el fin de mejorar la implementación de la política de gobierno digital y las políticas del sector de tecnologías de la información. (Texto tomado de la fuente)The research work aims to create a tool to diagnose the level of implementation of the digital government policy in municipal entities of Colombia, in order to provide strategic information aimed at reducing the level gaps between these territorial entities and strengthening the public policy of the sector. To do this, a maturity model is estimated by applying data algorithms to public databases. Initially, a literature review is carried out where 35 variables in three dimensions associated with electronic government are identified. Subsequently, the variables identified with the open data of digital government are related to generate the database to analyse. Then, the data analysis is performed with hierarchical and non-hierarchical clustering algorithms, resulting in 18 combinations proposed by the importance of the variables determined by means of a multiple correspondence analysis for each dimension. Subsequently, the mathematical results of the model are interpreted in natural language for use by the Ministry of Information Technologies and Communications in public policy. Finally, the conclusions are drawn, and future work related to digital government and information and communication technologies in the national territory is proposed, to improve the implementation of the digital government policy and the policies of the technology sector. of the information.Ministerio de Tecnologías de la Información y Comunicaciones de Colombia.MaestríaMagíster en AdministraciónLa estrategia de investigación del proyecto se enmarca bajo el paradigma filosófico postpositivista, con un enfoque de investigación deductivo, en técnicas cuantitativas de clasificación y algoritmos de análisis de datos con línea de tiempo transversal para el año 2019. La metodología planteada se basa en los trabajos de (Cataldo, Astudillo, Gutiérrez-Bahamondes, González, & McQueen, 2019; Magal, Kosalge, & Levenburg, 2008; Daniel, Wilson, & Myers, 2002) que se utiliza para la construcción de modelos de madurez a partir de bases de datos públicas. Los modelos que se construyen bajo esta metodología tienen la característica de proponer los niveles de madurez como resultado del análisis de los datos, es decir, representan la realidad del tema y el contexto estudiado.Sistemas de Información Gerencialxv, 197 páginasapplication/pdfapplication/vnd.ms-excelspaUniversidad Nacional de ColombiaBogotá - Ciencias Económicas - Maestría en AdministraciónEscuela de Administración y Contaduría PúblicaFacultad de Ciencias EconómicasBogotá, ColombiaUniversidad Nacional de Colombia - Sede Bogotá350 - Administración pública y ciencia militarAnálisis de contenido (comunicación) - procesamiento de datosContent analysis (communication) data processingMass media policyPolítica de medios de comunicación de masasModelo de madurezGobierno DigitalMunicipalidadesMaturity ModelDigital governmentMunicipalitiesModelo de madurez de los municipios colombianos en gobierno digitalMaturity model of Colombian municipalities in digital governmentTrabajo de grado - Maestríainfo:eu-repo/semantics/masterThesisinfo:eu-repo/semantics/acceptedVersionDatasetTexthttp://purl.org/redcol/resource_type/TMColombiaAbdelsalam, H., ElKadi, H., & Gamal, S. (2011). Egypt local government websites maturity: current status. E-infrastructures and e-services for developing countries. Abdi, H., & Valentin, D. (2007). Multiple Correspondence Analysis. Encyclopedia of Measurement and Statistics, 2(4), 651-657. Adu, K., Patrick, N., Park, E., & Adjei, E. (2018). Evaluation of the implementation of electronic government in Ghana. Information polity, 23(1), 81-94. AGESIC. (2018). MODELO DE MADUREZ DE GOBIERNO ELECTRÓNICO. Obtenido de https://www.agesic.gub.uy/innovaportal/file/460/1/Descripcion_Global_Del_Modelo.pdf Aldás, J., & Ezequiel, U. (2017). Análisis multivariante aplicado con R. Madrid: Ediciones Paraninfo S.A. Alhomod, , S., Shafi, M., Kousarrizi, M., Seiti, F., Teshnehlab, M., Susanto, H., & Batawi, Y. (2012). Best Practices in E government: A review of Some Innovative Models Proposed in DifferentCountries. International Journal of Electrical & Computer Sciences, 12(01), 1-6. Almazan, R., & Gil-García, R. (2008). E-Government portals in Mexico. Electronic Government: Concepts, Methodologies, Tools, and Applications. IGI Global, 1726-1734. Andersen, K., & Henriksen, H. (2006). E-government maturity models: Extension of the Layneand Lee model. Government Information Quarterly, 23(2), 236-248. Anza, F., Sensuse, D., & Ramadhan, A. (2017). Developing E-government maturity framework based on COBIT 5 and implementing in city level: Case study Depok city and South Tangerang city. In 2017 4th International Conference on Electrical Engineering, Computer Science and Informatics (EECSI), 1-6. Arthur, D., & Vassilvitskii, S. (2006). k-means++: The advantages of careful seeding. Stanford. Bakunzibake, P., Klein, G., & Islam, S. (2019). E-government implementation and monitoring: The case of Rwanda's ‘one-stop’E-government. The Electronic Journal of Information Systems in Developing Countries, 85(5). Balahadia, F. (2018). E-Government Portal for Optimizing Services to Laguneño: An Analysis. In TENCON 2018-2018 IEEE Region 10 Conference. IEEE, 2218-2222. Banco de Información de Ministerio TIC (BIM). (2020). Hoja de Vida del Indice de Gobierno Digital. Ministerio de Tecnologías de la Información y Comunicaciones. Batlle Montserrat, J., Abadal, E., & Blat, J. (2011). Benchmarking del e-gobierno local: limitaciones de los sistemas de evaluación comparativa. El Profesional de la Informacion, 20(3), 251-259. Batlle-Montserrat, J., Blat, J., & Abadal, E. (2014). Benchmarking municipal e-government services: A bottom-up methodology and pilot results. International Journal of Electronic Government Research (IJEGR), 10(4), 57-75. Baum, C., & Di Maio, A. (2000). Gartner’s four phases of e-government model. Gartner Group. Bayona, S., & Morales, V. (2017). Maturity model for local E-Government: A case study. In Proceedings of the 8th International Conference on Computer Modeling and Simulation, 78-83. Berkhin, P. (2006). A survey of clustering data mining techniques. In Grouping multidimensional data, 25-71. Bindu, N., Sankar, C., & Kumar, K. (2019). From conventional governance to e-democracy: Tracing the evolution of e-governance research trends using network analysis tools. Government Information Quarterly, 36(3), 385-399. Bromberg, D., & Manoharan, A. (2015). E-procurement implementation in the United States: Understanding progress in local government. Public Administration Quarterly, 360-392. Budding, T., Faber, B., & Gradus, R. (2018). Assessing electronic service delivery in municipalities: determinants and financial consequences of e-government implementation. Local Government Studies, 44(5), 697-718. Cao, F., Liang, J., & Bai, L. (2009). A new initialization method for categorical data clustering. Expert Systems with Applications, 36(7), 10223-10228. Cataldo, A., Astudillo, C., Gutiérrez-Bahamondes, J., González, L., & McQueen, R. (2019). Toward an Integrated Maturity Model of System and E-business Applications in Emerging Economy firms. Journal of Theorical and Applied Electronic Commerce Research, 1-13. Chandler, S., & Emanuels, S. (2002). Transformation not automation. In Proceedings of 2nd EuropeanConference on E-governmen, 91-102. Chen, J., Yan, Y., & Mingins, C. (2011). A three-dimensional model for e-government development with cases in China's regional e-government practice and experience. In 2011 Fifth International Conference on Management of e-Commerce and e-Government. IEEE, 113-120. CISCO IBSG. (2007). E-Government Best Practices learning from success, avoiding the pitfall. Recuperado de http://siteresources.worldbank.org/EXTEDEVELOPMENT/Resources/20080222_P hil_eGov_workshop.pdf?resourceurlname=20080222_Phil_eGov_workshop.pdf. Claver-Cortés, E., De Juana-Espinosa, S., & Tari, J. (2008). E-government maturity at Spanish local levels. International Journal of Value Chain Management, 2(1), 4-17. Colombia digital. (16 de 04 de 2017). Nivel de madurez de las entidades públicas colombianas en gobierno electrónico: Encuesta percepción lideres de tecnología. Obtenido de https://colombiadigital.net/actualidad/soluciones-tic/item/9728-estudio-como-esta-colombia-en-gobierno-electronico.html Concha, G. (2011). Modelos de madurez de gobierno electrónico. I curso internacional de “Gobierno Electrónico y su Impacto en la Gestión y las Políticas Públicas”. CEPAL. Concha, G., Astudillo, H., Porrua, M., & Pimenta, C. (2012). E-Government procurement observatory, maturity model and early measurements. Government Information Quarterly, 43-50. Daniel, E., Wilson, H., & Myers, A. (2002). Adoption of E-Commerce by SMEs in UK. International Small Business Journal, 253-270. Debri, F., & Bannister, F. (2015). E-government stage models: A contextual critique. 48th Hawaii International Conference on System Sciences. IEEE, 2222-2231. Decreto 1008 (Ministerio de las Tecnologías de la Información y las Comunicaciones 14 de 06 de 2018). Deloitte Consulting, & Deloitte & Touche. (2000). At the dawn of e-government: The citizen ascustomer. New York: Deloitte Research, Recuperado de http://www.egov.vic.gov.au/pdfs/e-government.pdf. Dias, G., & Costa, M. (2013). Significant socio-economic factors for local e-government development in Portugal. Electronic Government, 10(3-4), 284-309. Dias, G., & Gomes, H. (2014). Evolution of local e-government maturity in Portugal. In 2014 9th Iberian Conference on Information Systems and Technologies (CISTI), 1-5. Dias, G., Bruzza, M., & Tupia, M. (2019). Local E-Government Sophistication in Ecuador: The Case of the Manabí Province. In 2019 Sixth International Conference on eDemocracy & eGovernment (ICEDEG). IEEE, 143-149. Dias, G., Tupia, M., & Magallanes, J. (2019). Evaluation of local e-government maturity in the Lima Metropolitan Area. In World Conference on Information Systems and Technologies, 585-594. Díaz, B., Gómez, J., García, J., Melo, H., & Sanabria, F. (2017). Contribución de las iniciativas de tecnologías de la información en las organizaciones: una revisión de la literatura. Innovar, 27(66), 41-55. Esteves, J. (2005). Análisis del Desarrollo del Gobierno Electrónico Municipal en España. Papel de Trabajo, Cátedra SoftwareAG – Alianza Sumaq en e-Government,. Fan, B., & Luo, J. (2014). Benchmarking scale of e-government stage in Chinese municipalities from government chief information officers’ perspective. Information Systems and e-Business Management, 12(2), 259-284. Farooq, M. (2010). Capability maturity model for ARCON implementation for e-government services. In Proceedings of the 4th international conference on theory and practice of electronic governance, 379-380. Fath-Allah, A., Cheikhi, L., Al-Qutaish, R., & Idri, A. (2016). A Validation of a Measurement Based E-Government Portals' Maturity Model. 42th Euromicro Conference on Software Engineering and Advanced Applications (SEAA). IEEE, 100-107. Forti, Y., & Wynn, M. (2017). A New Model for E-Government in Local Level Administrations in Libya. In Academic Conferences International Limited. 315-325. Frías-Aceituno, J., García-Sánchez, I., & Rodriguez-Dominguez, L. (2014). Electronic administration styles and their determinants. Evidence from Spanish local governments. Transylvanian Review of Administrative Sciences, 10(41), 90-108. Función Pública. (2020). Función Pública. Obtenido de https://www.funcionpublica.gov.co/ Glosarios Mintic. (05 de 03 de 2019). Glosario. Obtenido de https://www.mintic.gov.co/portal/604/w3-propertyvalue-1051.html Gobierno en línea. (2020). Mide: Índices Internacionales. Obtenido de http://estrategia.gobiernoenlinea.gov.co/623/w3-propertyvalue-7653.html Gomez, P. (2007). El gobierno electrónico en el municipio venezolano. Revista Venezolana de Información, Tecnología y Conocimiento, 67-80. Hiller, J., & Belanger, F. (2001). Privacy strategies for electronic government. E-Government, 200, 162-198. Holden, S., Norris, D., & Fletcher, P. (2003). Electronic government at the grass roots: contemporary evidence and future trends. In 36th Annual Hawaii International Conference on System Sciences. IEEE. Howard, M. (2001). E-government across the globe: how will’e’change government. E-Government. Huang, Z. (1997). Clustering large data sets with mixed numeric and categorical values. Proceedings of the First Pacific Asia Knowledge Discovery and Data Mining Conference, 21-34. Huang, Z. (1998). Extensions to the k-modes algorithm for clustering large data sets with categorical values. Data Mining and Knowledge Discovery, 2(3), 283-304. Huang, Z. (2007). A comprehensive analysis of US counties’e-Government portals: development status and functionalities. European Journal of Information Systems, 16(2), 149-164. Índice de Gobierno Digital. (2019). Gobierno Digital. Indicadores de seguimiento y evaluación. Obtenido de https://app.powerbi.com/view?r=eyJrIjoiNmUyZjc2ZDgtODg3OC00OTg2LWE5NDEtYTQyZjM2NzM2ZmQ2IiwidCI6IjFhMDY3M2M2LTI0ZTEtNDc2ZC1iYjRkLWJhN mE5MWEzYzU4OCIsImMiOjR9 Innovage. (2019). Gobierno Electrónico. Obtenido de https://www.innovaportal.com/innovaportal/v/420/1/innova.front/gobierno-electronico Janowski, T. (2015). Digital government evolution: From transformation to contextualization. Kim, D.-Y., & Grant, G. (2010). E-government maturity model using the capability maturity modelintegration. Journal of Systems and Information Technology, 12(3), 230-244. Knox, C., & Janenova, S. (2019). The e-government paradox in post-Soviet countries. International Journal of Public Sector Management. Koh, C., Prybutok, V., & Zhang, X. (2008). Measuring e-government readiness. Information & management, 45(8), 540-546. Layne, K., & Lee, J. (2001). Developing fully functional E-government: A four stage model. Government information quarterly, 18(2), 122-136. Liang, Y., Qi, G., Zhang, X., & Li, G. (2019). The effects of e-Government cloud assimilation on public value creation: An empirical study of China. Government Information Quarterly, 36(4). Maciel, G., Gomes, H., & Dias, G. (2015). Evaluating local e-government maturity in selected Iberoamerican countries. In 2015 10th Iberian Conference on Information Systems and Technologies (CISTI). IEEE, 1-7. Maestre, G., Astudillo, H., Concha, G., & Nieto, W. (2018). Emperical evidence of Colombian national e-government programs impact on local Smart City-Adoption. Proceedings of the 11th International Conference on Theory and Practice of Electronic Governance . Magal, S., Kosalge, P., & Levenburg, N. (2008). Towards a stage model for e-Business adoption among SMEs: Preliminary results for manufacturing and service firms. AMCIS. Majeed, M., & Ayub, T. (2018). Information and communication technology (ICT) and economic growth nexus: A comparative global analysis. Pakistan Journal of Commerce and Social Sciences (PJCSS), 12(2), 443-476. Manual de Gobierno Digital. (2019). Implementación de la Política de Gobierno Digital. Moon, M. (2002). The Evolution of E-Government among Municipalities: Rhetoric or Reality? PublicAdministration Review, 62(4), 424–433. Mousavi, S., Pimenidis, E., & Jahankhani, H. (2008). Using a Best Practice Case in evaluating e-Government potential in Iranian Cities. In 8th European Conference on e-Government, Lausanne, Switzerland, Ecole Polytechnique, 10(11). Müller, P., Gil-Garcia, J., & Tirelli, C. (2018). The Impact of Political, Technological and Social Variables on the Development of Local E-Government: Lessons from Brazil. In Proceedings of the 11th International Conference on Theory and Practice of Electronic Governance, 288-297. Naciones Unidas. (2012). UN E-Government Survey 2012: E-Government for the People. Obtenido de http://unpan1.un.org/intradoc/groups/public/documents/un/unpan048065.pdf Nam, T. (2019). Does e-Government raise effectiveness and efficiency?: Examining the cross-national effect. Journal of Global Information Management (JGIM), 27(3), 120-138. Ndou, V. (2004). E–Government for developing countries: opportunities and challenges. The electronic journal of information systems in developing countries, 18(1), 1-24. Nengomasha, C., Mchombu, K., & Ngulube, P. (2010). Electronic Government Initiatives in the Public Service of Namibia. African Journal of Library, Archives & Information Science, 20(2). Netchaeva, I. (2002). E-Government and E-Democracy A Comparison of Opportunities in the North andSouth. International Communication Gazette, 64(5), 467-477. Nolan, R. (1973). Managing the computer resource: a stage hypothesis. Communications of the ACM, 16(7), 399-405. Nolan, R. (1979). Managing Crises of Data Processing. Harvard business review, 3(4). Nolan, R., & Koot, W. (1992). Nolan Stages Theory Today: A framework for senior and IT management to manage information technology. Holland Management Review, 31, 1-24. Nurdin, N., Stockdale, R., & Scheepers, H. (2012). Benchmarking Indonesian local e-government. Benchmarking, 7(15). OCDE. (2018). Revisión del Gobierno Digital en Colombia: Hacia un Sector Público Impulsado por el Ciudadano. París: Éditions OCDE. OEA, O. (2019). Guía de Mecanismos para la Promoción de la Transparencia: Gobierno Electrónico. Obtenido de https://www.oas.org/es/sap/dgpe/guia_egov.asp Omar, K., Scheepers, H., & Stockdale, R. (2011). How mature is Victorian local e-government: An overall view. Perdał, R. (2016). Factors of local e-government development in Poland: the case of the Poznań Agglomeration. Quaestiones Geographicae, 35(2), 115-129. Pita, G. (2018). Las TICs en las empresas: evolución de la tecnología y cambio estructural en las organizaciones. Dominio de las Ciencias, 499-510. Rea-Guaman, A., Sánchez-García, I., San Feliu, T., & Calvo-Manzano, J. (2012). Maturity models in cybersecurity: a systematic review. 12th Iberian Conference on Information Systems and Technologies (CISTI). IEEE, 1-6. Reddick, C. (2004). A two-stage model of e-government growth: Theories and empirical evidence for US cities. Government information quarterly, 21(1), 51-64. Reddick, C. (2004). Empirical models of e-government growth in local governments. E-Service, 3(2), 59-84. Rehman, M., Esichaikul, V., & Kamal, M. (2012). Factors influencing e-government adoption in Pakistan. Transforming Government: People, Process and Policy. Rooks, G., Matzat, U., & Sadowski, B. (2017). An empirical test of stage models of e-government development: Evidence from Dutch municipalities. The Information Society, 33(4), 215-225. Rotta, M., Sell, D., dos Santos Pacheco, R., & Yigitcanlar, T. (2019). Digital commons and citizen coproduction in smart cities: Assessment of Brazilian municipal e-government platforms. Energies, 12(14). Rousseeuw, P. (1987). Silhouettes: a Graphical Aid to the Interpretation and Validation of Cluster Analysis. Computational and Applied Mathematics, 53–65. Rowe, F. (2014). What literature review is not: diversity, boundaries and recommendations. European Journal of Information Systems, 23(3), pp. 241-255. doi:241–255. doi:10.1057/ejis.2014.7 Sá, F., Rocha, Á., Gonçalves, J., & Cota, M. (2017). Model for the quality of local government online services. Telematics and Informatics, 34(5), 413-421. Sales, M. (2009). Diagrama de pareto. Recuperado el 13 de 07 de 2020, de EALDE Business School: https://d1wqtxts1xzle7.cloudfront.net/44144377/Diagramde_pareto.pdf?14590943 27=&response-content-disposition=inline%3B+filename%3DDiagrama_de_Pareto.pdf&Expires=15946937 77&Signature=RTbx0fpTUucd7w9BEdaJKD8sgUic10S7gP4H6pWC-mb- F3eNVbgF9m5eBNy8uGmKbuaBVUsq9 Shackleton, P., & Dawson, L. (2007). Doing it tough: factors impacting on local e-Government Mmaturity. Shahkooh, K., Saghafi, F., & Abdollahi, A. (2008). A proposed model for e-Government maturity. In Information and Communication Technologies: From Theory to Applications. ICTTA 2008. 3rdInternational Conference, 1-5. Shan, S., Wang, L., Wang, J., Hao, Y., & Hua, F. (2011). Research on e-Government evaluation model based on the principal component analysis. Information Technology and Management, 12(2), 173-185. Siau, K., & Long, Y. (2005). Synthesizing e-government stage models–a meta-synthesis based on meta-ethnography approach. Industrial Management & Data Systems, 105(4), 443-458. Sussy, B., & Morales, V. (2017). Maturity model for local E-Government: A case study. Toasaki, Y. (2003). E-Government from A User’s Perspective. APEC telecommunication andinformation working group, Chinese Taipei. Tonggiroh, M. (2017). Digital Government services in Papua. In 2017 Second International Conference on Informatics and Computing (ICIC), 1-6. UN, & ASPA. (2001). Benchmarking E-government: A Global Perspective. Recuperado de unpan1.un.org/intradoc/groups/public/documents/un/unpan021547.pdf. Valdés, G. (2001). Modelo de madurez y capacidad de implementación de gobierno electrónico en instituciones públicas. Universidad Técnica Federico Santa María (UTFSM). Valdés, G., Solar, M., Astudillo, H., Iribarren, M., Concha, G., & Visconti, M. (2011). Conception, development and implementation of an e-Government maturity model in public agencies. Government Information Quarterly, 28(2), 176-187. Vassiliadis, P., & Simitsis, A. (2009). Extraction, Transformation, and Loading. Encyclopedia of Database Systems, 10. Wescott, C. (2001). E-Government in the Asia-pacific region. Asian Journal of Political Science, 9(2), 1-24. West, D. (2004). E-Government and the Transformation of Service Delivery and Citizen Attitudes. Public Administration Review, 64(1), 15-27. Windley, P. (2002). eGovernment maturity. USA: Windleys’ Technolometria. Wirtz, B., & Kurtz, O. (2018). Local e-government services: quality aspects and citizen usage preferences. Electronic Government, an International Journal, 14(2), 160- 176. Yannas, P., & Lappas, G. (2007). Evaluating local e-government: An analysis of Greek prefecture websites. In 2007 2nd International Conference on Digital Information Management. IEEE, 1, 254-259. Zhang, T., Ramakrishnan, R., & Livny, M. (1996). BIRCH: an efficient data clustering method for very large databases. ACM sigmod record, 25(2), 103-114. Ziemba, E., Papaj, T., & Jadamus-Hacura, M. (2015). Critical success factors for adopting state and local e-government polish insights. In Proceedings of the 13th International Conference on e-Society 2015, International Association for Development of the Information Society, 95-102. Ziemba, E., Papaj, T., & Jadamus-Hacura, M. (2016). Adopting state and local e- government: Empirical evidence from poland. In Proc Proceedings of the 16th European Conference on e-Government, ed. by M. Dečman and T. Jukić, Slovenia, 1, 255-264.Proyectos en alianza con la academia - CAPSTONEAdministradoresEstudiantesInvestigadoresPúblico generalResponsables políticosLICENSElicense.txtlicense.txttext/plain; charset=utf-83964https://repositorio.unal.edu.co/bitstream/unal/80156/1/license.txtcccfe52f796b7c63423298c2d3365fc6MD51ORIGINALTesis Maestría Jhon Alexis Parra Abril.pdfTesis Maestría Jhon Alexis Parra Abril.pdfTesis de Maestría en Administraciónapplication/pdf3769332https://repositorio.unal.edu.co/bitstream/unal/80156/2/Tesis%20Maestr%c3%ada%20Jhon%20Alexis%20Parra%20Abril.pdf7b7a893917e0023a6c7b6ab26b149ce1MD52Infografía Modelo Madurez Gobierno Digital.pdfInfografía Modelo Madurez Gobierno Digital.pdfInfografía del modelo de madurez de los municipios colombianos en gobierno digitalapplication/pdf2583161https://repositorio.unal.edu.co/bitstream/unal/80156/3/Infograf%c3%ada%20Modelo%20Madurez%20Gobierno%20Digital.pdfd839a9220d45da979a170d62204a569aMD53Madurez de gobierno digital.xlsxMadurez de gobierno digital.xlsxNivel de madurez de los municipios colombianos en gobierno digitalapplication/vnd.openxmlformats-officedocument.spreadsheetml.sheet168628https://repositorio.unal.edu.co/bitstream/unal/80156/4/Madurez%20de%20gobierno%20digital.xlsxcc5cbf2cb77d4d9dee44c9a028919412MD54THUMBNAILTesis Maestría Jhon Alexis Parra Abril.pdf.jpgTesis Maestría Jhon Alexis Parra Abril.pdf.jpgGenerated Thumbnailimage/jpeg4562https://repositorio.unal.edu.co/bitstream/unal/80156/5/Tesis%20Maestr%c3%ada%20Jhon%20Alexis%20Parra%20Abril.pdf.jpg19b1c5c2315c845cbf5c666c5422382aMD55Infografía Modelo Madurez Gobierno Digital.pdf.jpgInfografía Modelo Madurez Gobierno Digital.pdf.jpgGenerated Thumbnailimage/jpeg5527https://repositorio.unal.edu.co/bitstream/unal/80156/6/Infograf%c3%ada%20Modelo%20Madurez%20Gobierno%20Digital.pdf.jpg590598021fd08ec46da8ffaa0e2a641eMD56unal/80156oai:repositorio.unal.edu.co:unal/801562023-07-27 23:04:02.425Repositorio Institucional Universidad Nacional de Colombiarepositorio_nal@unal.edu.coUExBTlRJTExBIERFUMOTU0lUTwoKQ29tbyBlZGl0b3IgZGUgZXN0ZSDDrXRlbSwgdXN0ZWQgcHVlZGUgbW92ZXJsbyBhIHJldmlzacOzbiBzaW4gYW50ZXMgcmVzb2x2ZXIgbG9zIHByb2JsZW1hcyBpZGVudGlmaWNhZG9zLCBkZSBsbyBjb250cmFyaW8sIGhhZ2EgY2xpYyBlbiBHdWFyZGFyIHBhcmEgZ3VhcmRhciBlbCDDrXRlbSB5IHNvbHVjaW9uYXIgZXN0b3MgcHJvYmxlbWFzIG1hcyB0YXJkZS4KCk5PVEFTOgoqU0kgTEEgVEVTSVMgQSBQVUJMSUNBUiBBRFFVSVJJw5MgQ09NUFJPTUlTT1MgREUgQ09ORklERU5DSUFMSURBRCBFTiBFTCBERVNBUlJPTExPIE8gUEFSVEVTIERFTCBET0NVTUVOVE8uIFNJR0EgTEEgRElSRUNUUklaIERFIExBIFJFU09MVUNJw5NOIDAyMyBERSAyMDE1LCBQT1IgTEEgQ1VBTCBTRSBFU1RBQkxFQ0UgRUwgUFJPQ0VESU1JRU5UTyBQQVJBIExBIFBVQkxJQ0FDScOTTiBERSBURVNJUyBERSBNQUVTVFLDjUEgWSBET0NUT1JBRE8gREUgTE9TIEVTVFVESUFOVEVTIERFIExBIFVOSVZFUlNJREFEIE5BQ0lPTkFMIERFIENPTE9NQklBIEVOIEVMIFJFUE9TSVRPUklPIElOU1RJVFVDSU9OQUwgVU4sIEVYUEVESURBIFBPUiBMQSBTRUNSRVRBUsONQSBHRU5FUkFMLgoqTEEgVEVTSVMgQSBQVUJMSUNBUiBERUJFIFNFUiBMQSBWRVJTScOTTiBGSU5BTCBBUFJPQkFEQS4KUGFyYSB0cmFiYWpvcyBkZXBvc2l0YWRvcyBwb3Igc3UgcHJvcGlvIGF1dG9yOiBBbCBhdXRvYXJjaGl2YXIgZXN0ZSBncnVwbyBkZSBhcmNoaXZvcyBkaWdpdGFsZXMgeSBzdXMgbWV0YWRhdG9zLCBZbyBnYXJhbnRpem8gYWwgUmVwb3NpdG9yaW8gSW5zdGl0dWNpb25hbCBVTiBlbCBkZXJlY2hvIGEgYWxtYWNlbmFybG9zIHkgbWFudGVuZXJsb3MgZGlzcG9uaWJsZXMgZW4gbMOtbmVhIGRlIG1hbmVyYSBncmF0dWl0YS4gRGVjbGFybyBxdWUgZGljaG8gbWF0ZXJpYWwgZXMgZGUgbWkgcHJvcGllZGFkIGludGVsZWN0dWFsIHkgcXVlIGVsIFJlcG9zaXRvcmlvIEluc3RpdHVjaW9uYWwgVU4gbm8gYXN1bWUgbmluZ3VuYSByZXNwb25zYWJpbGlkYWQgc2kgaGF5IGFsZ3VuYSB2aW9sYWNpw7NuIGEgbG9zIGRlcmVjaG9zIGRlIGF1dG9yIGFsIGRpc3RyaWJ1aXIgZXN0b3MgYXJjaGl2b3MgeSBtZXRhZGF0b3MuIChTZSByZWNvbWllbmRhIGEgdG9kb3MgbG9zIGF1dG9yZXMgYSBpbmRpY2FyIHN1cyBkZXJlY2hvcyBkZSBhdXRvciBlbiBsYSBww6FnaW5hIGRlIHTDrXR1bG8gZGUgc3UgZG9jdW1lbnRvLikgRGUgbGEgbWlzbWEgbWFuZXJhLCBhY2VwdG8gbG9zIHTDqXJtaW5vcyBkZSBsYSBzaWd1aWVudGUgbGljZW5jaWE6IExvcyBhdXRvcmVzIG8gdGl0dWxhcmVzIGRlbCBkZXJlY2hvIGRlIGF1dG9yIGRlbCBwcmVzZW50ZSBkb2N1bWVudG8gY29uZmllcmVuIGEgbGEgVW5pdmVyc2lkYWQgTmFjaW9uYWwgZGUgQ29sb21iaWEgdW5hIGxpY2VuY2lhIG5vIGV4Y2x1c2l2YSwgbGltaXRhZGEgeSBncmF0dWl0YSBzb2JyZSBsYSBvYnJhIHF1ZSBzZSBpbnRlZ3JhIGVuIGVsIFJlcG9zaXRvcmlvIEluc3RpdHVjaW9uYWwsIHF1ZSBzZSBhanVzdGEgYSBsYXMgc2lndWllbnRlcyBjYXJhY3RlcsOtc3RpY2FzOiBhKSBFc3RhcsOhIHZpZ2VudGUgYSBwYXJ0aXIgZGUgbGEgZmVjaGEgZW4gcXVlIHNlIGluY2x1eWUgZW4gZWwgcmVwb3NpdG9yaW8sIHF1ZSBzZXLDoW4gcHJvcnJvZ2FibGVzIGluZGVmaW5pZGFtZW50ZSBwb3IgZWwgdGllbXBvIHF1ZSBkdXJlIGVsIGRlcmVjaG8gcGF0cmltb25pYWwgZGVsIGF1dG9yLiBFbCBhdXRvciBwb2Ryw6EgZGFyIHBvciB0ZXJtaW5hZGEgbGEgbGljZW5jaWEgc29saWNpdMOhbmRvbG8gYSBsYSBVbml2ZXJzaWRhZC4gYikgTG9zIGF1dG9yZXMgYXV0b3JpemFuIGEgbGEgVW5pdmVyc2lkYWQgTmFjaW9uYWwgZGUgQ29sb21iaWEgcGFyYSBwdWJsaWNhciBsYSBvYnJhIGVuIGVsIGZvcm1hdG8gcXVlIGVsIHJlcG9zaXRvcmlvIGxvIHJlcXVpZXJhIChpbXByZXNvLCBkaWdpdGFsLCBlbGVjdHLDs25pY28gbyBjdWFscXVpZXIgb3RybyBjb25vY2lkbyBvIHBvciBjb25vY2VyKSB5IGNvbm9jZW4gcXVlIGRhZG8gcXVlIHNlIHB1YmxpY2EgZW4gSW50ZXJuZXQgcG9yIGVzdGUgaGVjaG8gY2lyY3VsYSBjb24gdW4gYWxjYW5jZSBtdW5kaWFsLiBjKSBMb3MgYXV0b3JlcyBhY2VwdGFuIHF1ZSBsYSBhdXRvcml6YWNpw7NuIHNlIGhhY2UgYSB0w610dWxvIGdyYXR1aXRvLCBwb3IgbG8gdGFudG8sIHJlbnVuY2lhbiBhIHJlY2liaXIgZW1vbHVtZW50byBhbGd1bm8gcG9yIGxhIHB1YmxpY2FjacOzbiwgZGlzdHJpYnVjacOzbiwgY29tdW5pY2FjacOzbiBww7pibGljYSB5IGN1YWxxdWllciBvdHJvIHVzbyBxdWUgc2UgaGFnYSBlbiBsb3MgdMOpcm1pbm9zIGRlIGxhIHByZXNlbnRlIGxpY2VuY2lhIHkgZGUgbGEgbGljZW5jaWEgQ3JlYXRpdmUgQ29tbW9ucyBjb24gcXVlIHNlIHB1YmxpY2EuIGQpIExvcyBhdXRvcmVzIG1hbmlmaWVzdGFuIHF1ZSBzZSB0cmF0YSBkZSB1bmEgb2JyYSBvcmlnaW5hbCBzb2JyZSBsYSBxdWUgdGllbmVuIGxvcyBkZXJlY2hvcyBxdWUgYXV0b3JpemFuIHkgcXVlIHNvbiBlbGxvcyBxdWllbmVzIGFzdW1lbiB0b3RhbCByZXNwb25zYWJpbGlkYWQgcG9yIGVsIGNvbnRlbmlkbyBkZSBzdSBvYnJhIGFudGUgbGEgVW5pdmVyc2lkYWQgTmFjaW9uYWwgeSBhbnRlIHRlcmNlcm9zLiBFbiB0b2RvIGNhc28gbGEgVW5pdmVyc2lkYWQgTmFjaW9uYWwgZGUgQ29sb21iaWEgc2UgY29tcHJvbWV0ZSBhIGluZGljYXIgc2llbXByZSBsYSBhdXRvcsOtYSBpbmNsdXllbmRvIGVsIG5vbWJyZSBkZWwgYXV0b3IgeSBsYSBmZWNoYSBkZSBwdWJsaWNhY2nDs24uIGUpIExvcyBhdXRvcmVzIGF1dG9yaXphbiBhIGxhIFVuaXZlcnNpZGFkIHBhcmEgaW5jbHVpciBsYSBvYnJhIGVuIGxvcyDDrW5kaWNlcyB5IGJ1c2NhZG9yZXMgcXVlIGVzdGltZW4gbmVjZXNhcmlvcyBwYXJhIHByb21vdmVyIHN1IGRpZnVzacOzbi4gZikgTG9zIGF1dG9yZXMgYWNlcHRhbiBxdWUgbGEgVW5pdmVyc2lkYWQgTmFjaW9uYWwgZGUgQ29sb21iaWEgcHVlZGEgY29udmVydGlyIGVsIGRvY3VtZW50byBhIGN1YWxxdWllciBtZWRpbyBvIGZvcm1hdG8gcGFyYSBwcm9ww7NzaXRvcyBkZSBwcmVzZXJ2YWNpw7NuIGRpZ2l0YWwuIFNJIEVMIERPQ1VNRU5UTyBTRSBCQVNBIEVOIFVOIFRSQUJBSk8gUVVFIEhBIFNJRE8gUEFUUk9DSU5BRE8gTyBBUE9ZQURPIFBPUiBVTkEgQUdFTkNJQSBPIFVOQSBPUkdBTklaQUNJw5NOLCBDT04gRVhDRVBDScOTTiBERSBMQSBVTklWRVJTSURBRCBOQUNJT05BTCBERSBDT0xPTUJJQSwgTE9TIEFVVE9SRVMgR0FSQU5USVpBTiBRVUUgU0UgSEEgQ1VNUExJRE8gQ09OIExPUyBERVJFQ0hPUyBZIE9CTElHQUNJT05FUyBSRVFVRVJJRE9TIFBPUiBFTCBSRVNQRUNUSVZPIENPTlRSQVRPIE8gQUNVRVJETy4KUGFyYSB0cmFiYWpvcyBkZXBvc2l0YWRvcyBwb3Igb3RyYXMgcGVyc29uYXMgZGlzdGludGFzIGEgc3UgYXV0b3I6IERlY2xhcm8gcXVlIGVsIGdydXBvIGRlIGFyY2hpdm9zIGRpZ2l0YWxlcyB5IG1ldGFkYXRvcyBhc29jaWFkb3MgcXVlIGVzdG95IGFyY2hpdmFuZG8gZW4gZWwgUmVwb3NpdG9yaW8gSW5zdGl0dWNpb25hbCBVTikgZXMgZGUgZG9taW5pbyBww7pibGljby4gU2kgbm8gZnVlc2UgZWwgY2FzbywgYWNlcHRvIHRvZGEgbGEgcmVzcG9uc2FiaWxpZGFkIHBvciBjdWFscXVpZXIgaW5mcmFjY2nDs24gZGUgZGVyZWNob3MgZGUgYXV0b3IgcXVlIGNvbmxsZXZlIGxhIGRpc3RyaWJ1Y2nDs24gZGUgZXN0b3MgYXJjaGl2b3MgeSBtZXRhZGF0b3MuCkFsIGhhY2VyIGNsaWMgZW4gZWwgc2lndWllbnRlIGJvdMOzbiwgdXN0ZWQgaW5kaWNhIHF1ZSBlc3TDoSBkZSBhY3VlcmRvIGNvbiBlc3RvcyB0w6lybWlub3MuCgpVTklWRVJTSURBRCBOQUNJT05BTCBERSBDT0xPTUJJQSAtIMOabHRpbWEgbW9kaWZpY2FjacOzbiAyNy8yMC8yMDIwCg== |