The measurement of maintenance function efficiency through financial kpis

The measurement of the performance in the maintenance function has produced large sets of indicators that due to their nature and disparity in criteria and objectives have been grouped in different subsets lately, emphasizing the set of financial indicators. To generate these indicators properly is...

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Autores:
Galar Pascual, Diego
Berges, Luis
Lambán, Mª Pilar
Tormos, Bernardo
Tipo de recurso:
Article of journal
Fecha de publicación:
2014
Institución:
Universidad Nacional de Colombia
Repositorio:
Universidad Nacional de Colombia
Idioma:
spa
OAI Identifier:
oai:repositorio.unal.edu.co:unal/73164
Acceso en línea:
https://repositorio.unal.edu.co/handle/unal/73164
http://bdigital.unal.edu.co/37639/
Palabra clave:
KPI
maintenance
indicator
cost model
effectiveness
efficiency
Rights
openAccess
License
Atribución-NoComercial 4.0 Internacional
Description
Summary:The measurement of the performance in the maintenance function has produced large sets of indicators that due to their nature and disparity in criteria and objectives have been grouped in different subsets lately, emphasizing the set of financial indicators. To generate these indicators properly is necessary to have accurate input data. Hence in this paper we propose a comprehensive model of consensus between the different stakeholders involved in the maintenance function. This will bring about the accurate determination of the maintenance costs of an organization.