Estilos de liderazgo, clima organizacional y riesgos psicosociales en entidades del sector salud : un estudio compara.

El propósito de este estudio fue describir el clima organizacional, los factores de riesgo psicosocial y los estilos de liderazgo que perciben un grupo de 400 trabajadores del sector salud en cuatro ciudades colombianas, y observar si existen diferencias significativas entre ellas. Para ello se apli...

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Autores:
Contreras-Torres, Françoise Venezia
Barbosa, David
Juárez-A., Fernando
Uribe, Ana Fernanda
Mejía, Camilo
Tipo de recurso:
Article of investigation
Fecha de publicación:
2009
Institución:
Universidad Católica de Colombia
Repositorio:
RIUCaC - Repositorio U. Católica
Idioma:
spa
OAI Identifier:
oai:repository.ucatolica.edu.co:10983/28084
Acceso en línea:
https://hdl.handle.net/10983/28084
https://actacolombianapsicologia.ucatolica.edu.co/article/view/274
Palabra clave:
Leadership
Organizational climate
Psychosocial risk factors
Workers welfare
Organizational social responsibility
Liderazgo
Clima organizacional
Factores de riesgo psicosocial
Bienestar del trabajador
Responsabilidad social empresarial
Liderança
Ambiente organizacional
Fatores de risco psicossocial
Bem-estar do trabalhador
Responsabilidade social corporativa
Rights
openAccess
License
Francoise Contreras, David Barbosa, Fernando Juárez A., Ana Fernanda Uribe - 2009
id UCATOLICA2_cbaad00d77c1344b27a720b233a3a3e3
oai_identifier_str oai:repository.ucatolica.edu.co:10983/28084
network_acronym_str UCATOLICA2
network_name_str RIUCaC - Repositorio U. Católica
repository_id_str
dc.title.spa.fl_str_mv Estilos de liderazgo, clima organizacional y riesgos psicosociales en entidades del sector salud : un estudio compara.
dc.title.translated.eng.fl_str_mv Leadership styles, organizational climate and psychosocial risks in the health sector agencies : a comparative study.
title Estilos de liderazgo, clima organizacional y riesgos psicosociales en entidades del sector salud : un estudio compara.
spellingShingle Estilos de liderazgo, clima organizacional y riesgos psicosociales en entidades del sector salud : un estudio compara.
Leadership
Organizational climate
Psychosocial risk factors
Workers welfare
Organizational social responsibility
Liderazgo
Clima organizacional
Factores de riesgo psicosocial
Bienestar del trabajador
Responsabilidad social empresarial
Liderança
Ambiente organizacional
Fatores de risco psicossocial
Bem-estar do trabalhador
Responsabilidade social corporativa
title_short Estilos de liderazgo, clima organizacional y riesgos psicosociales en entidades del sector salud : un estudio compara.
title_full Estilos de liderazgo, clima organizacional y riesgos psicosociales en entidades del sector salud : un estudio compara.
title_fullStr Estilos de liderazgo, clima organizacional y riesgos psicosociales en entidades del sector salud : un estudio compara.
title_full_unstemmed Estilos de liderazgo, clima organizacional y riesgos psicosociales en entidades del sector salud : un estudio compara.
title_sort Estilos de liderazgo, clima organizacional y riesgos psicosociales en entidades del sector salud : un estudio compara.
dc.creator.fl_str_mv Contreras-Torres, Françoise Venezia
Barbosa, David
Juárez-A., Fernando
Uribe, Ana Fernanda
Mejía, Camilo
dc.contributor.author.spa.fl_str_mv Contreras-Torres, Françoise Venezia
Barbosa, David
Juárez-A., Fernando
Uribe, Ana Fernanda
Mejía, Camilo
dc.subject.eng.fl_str_mv Leadership
Organizational climate
Psychosocial risk factors
Workers welfare
Organizational social responsibility
topic Leadership
Organizational climate
Psychosocial risk factors
Workers welfare
Organizational social responsibility
Liderazgo
Clima organizacional
Factores de riesgo psicosocial
Bienestar del trabajador
Responsabilidad social empresarial
Liderança
Ambiente organizacional
Fatores de risco psicossocial
Bem-estar do trabalhador
Responsabilidade social corporativa
dc.subject.spa.fl_str_mv Liderazgo
Clima organizacional
Factores de riesgo psicosocial
Bienestar del trabajador
Responsabilidad social empresarial
Liderança
Ambiente organizacional
Fatores de risco psicossocial
Bem-estar do trabalhador
Responsabilidade social corporativa
description El propósito de este estudio fue describir el clima organizacional, los factores de riesgo psicosocial y los estilos de liderazgo que perciben un grupo de 400 trabajadores del sector salud en cuatro ciudades colombianas, y observar si existen diferencias significativas entre ellas. Para ello se aplicó el ECO, el CFP y el PAT. De acuerdo con los resultados, los participantes presentaron riesgos psicosociales de diversa índole, siendo más relevantes los referidos a las relaciones interpersonales El clima organizacional, aunque no es óptimo, tampoco es adverso. Los dos estilos de liderazgo resultantes en el estudio fueron evidenciados solamente en Bogotá. Se encontraron diferencias significativas en la mayoría de las variables estudiadas, lo cual podría deberse al efecto de aspectos culturales. Se discuten estos hallazgos.
publishDate 2009
dc.date.accessioned.none.fl_str_mv 2009-07-01 00:00:00
2023-01-23T15:37:34Z
dc.date.available.none.fl_str_mv 2009-07-01 00:00:00
2023-01-23T15:37:34Z
dc.date.issued.none.fl_str_mv 2009-07-01
dc.type.spa.fl_str_mv Artículo de revista
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dc.relation.citationedition.spa.fl_str_mv Núm. 2 , Año 2009
dc.relation.citationendpage.none.fl_str_mv 26
dc.relation.citationissue.spa.fl_str_mv 2
dc.relation.citationstartpage.none.fl_str_mv 13
dc.relation.citationvolume.spa.fl_str_mv 12
dc.relation.ispartofjournal.spa.fl_str_mv Acta Colombiana de Psicología
dc.relation.references.spa.fl_str_mv Ararat, M. (2008). A development perspective for ‘‘Corporate Social Responsibility’’: Case of Turkey. Corporate Governance, 8 (3), 271-285.
Austin, J. (2008, 28 de agosto). Estrategias e implementación de la responsabilidad social corporativa, según James Austin. La Republica, p. 3-6. Recuperado de http://www.larepublica.com.co/RSE/pdf/infocentral_RSE_20080828.pdf
Bass, B.M. (1990): Leadership in Different Countries and Cultures, En B.M. Bass (Ed.). Bass & Stogdill´s Handbook of Leadership. Nueva York: The Free Pres
Bhagat, R.S., Kedia, B.L. Crawford, S.E. & Kaplan, M.R. (1990). Cross-cultural issues in organizational psychology: Emergent trends and directions for research in the 1990s. En C.L. Cooper & I.T. Robertson (Eds.). International Review of Organizational Psychology (pp. 59-99). New York: Wiley.
Bloch, S. & Whiteley, P. (2003). Complete Leadership: A practical guide for developing your leadership talents. London: Pearson.
Carr, J.Z., Schmidt A.M., Ford, J.K & De Shon, R.P. (2003). Climate perceptions matter: A meta-analytic path analysis relating molar climate, cognitive and affective states, and individual level work outcome. Journal of Applied Psychology, 88 (4), 605-619.
Castka, P., Balzarova, M.A. &. Bamber, C.J. (2004). How can SMEs Effectively Implement the CSR Agenda? A UK Case Study Perspective. Corporate Social Responsibility and Environmental Management, 11 (3), 140–149.
Conger J.A., Kanungo, R.N. & Menon S. T. (2000). Charismatic leadership and follower effects. Journal of Organizational Behavior 21 (7), 747–767.
Contreras, Barbosa, Juárez & Uribe (2009). Effects of leadership styles and organizational climate on psychosocial risks as a criterion for social responsibility in Colombian health organizations. Manuscrito presentado para su publicación.
Denison, D.R. (1990). Corporate Culture and Organizational Effectiveness. New York: John Wiley & Sons.
Drucker, P. (2001). The essential Drucker. New York: Harper Collins Publishers, Inc.
Espinosa, J.C. & Romero, L. (2002) Cuestionario de Factores Psicosociales en el Trabajo: Manual. Bogotá: HL BIO S.A
Fernandes, M.C. (2008). Clima organizacional. En M.M. Siqueira (Ed..). Medidas do Comportamento Organizacional.
Ferramentas de Diagnóstico e de Gestao. (pp. 28-38). Porto Alegre, Brasil: Bookman, Artmed.
Garriga, E. & Mele, D. (2004). Corporate social responsibility theories: mapping the territory. Journal of Business Ethics 53 (1–2), 51–71.
Goleman, D. (2000, 1 de marzo). Leadership that Gets Results. Harvard Business Review, 1-13
Greenwood, M. R. (2002). Ethics and Human Resource Management: A Review and Conceptual Analysis. Journal of Business Ethics 36 (3), 279–290.
House, R. J., Wright, N. S., & Aditya, R. N. (1997). Cross-cultural research on organizational leadership: A critical analysis and a proposed theory. In P. C. Earley & M. Erez (Eds.). New Perspectives in International Industrial Organizational Psychology (pp. 535-625). San Francisco, USA: New Lexington.
Inkeles A, & Levinson, D.J. (1969). National character: the study of modal personality and sociocultural systems. En G. Lindzey & E. Aronson (Eds.).The Handbook of SocialPsychology. , MA.USA: Addison-Wesley: Reading.
Instituto Nacional de Seguridad e Higiene en el Trabajo [INSHT] (2004). El programa de ayuda al empleado (EAP): intervención Individual en la prevención de riesgos psicosociales. Recuperado el 20 de enero de 2009, de http://www.grupatra.org/counseling/nota780.pdf
Jung, D. & Avolio, B. (2000). Opening the black box: an experimental investigation of the mediating effects of trust and value congruence on transformational and transactional leadership. Journal of Organizational Behavior. 21 (8), 949–964.
King, W. (2007). A research agenda for the relationships between culture and knowledge management, and knowledge and process management. Published online in Wiley InterScience, 14 (3) 226–236 Recuperado el 20 de enero de http://www.interscience.wiley.com
Kleinman, C.S. (2004). Leadership and retention: Research needed. The Journal of Nursing Administration, 34 (3), 111-113
Litwin, G. & Stringer, R. (1968). Motivation and Organizational Climate. Boston: Harvard University Press.
Marchese, M. C. (2001). Matching Management Practices to National Culture in India, Mexico, Poland, and the U.S. Academy of Management Executive, 15 (2), 130- 133.
Molero, F. (2002). Cultura y Liderazgo. Una relación multifacética Boletín de Psicología, 76, 53-75.
Niedhammer, I., Bugel, I., Goldberg, M., Leclerc, A. & Gueguen, A. (1998). Psychosocial factors at work and sickness absence in the Gazel cohort: a prospective study. Occupational & Environmental Medicine, 55 (11), 735-741.
Organización Internacional del Trabajo [OIT] (1986). Psychosocial Factors at Work: Recognition and Control. Occupational Safety and Health Series (56). OIT: Génova.
Patterson, M., Warr, P.B. y West, M.A. (2004). Organizational climate and company performance: the role of employee affect and employee level. Journal of Occupational and Organizational Psychology, 77, 193–216.
Patterson, M., West, M. Shackleton, V.J. Dawson, J.F., Lawthom, R., Maitlis, S., Robinson, D. & Wallace, A.. (2005). Validating the organizational climate measure: links to managerial practices, productivity and innovation. Journal of Organizational Behavior, 26 (4), 379 – 40
Pitcher, P. (1997). The drama of Leadership. New York: John Wiley and Sons.
Pitcher, P. (1999). Artists, Craftsmen & Technocrats. Training & Development, 30-33.
Raineri, A. (2006). Estilos de dirección como determinantes del clima laboral en Chile. Revista Abante, 9 (1), 3-33
Singh, A.P. (1998). Supervision and organizational effectiveness: Role conflict as a moderator. Journal of the Indian Academy of Applied Psychology, 24 (1-2), 19-25.
Siwatch, A. (2004). Leadership Style Strategies and Organizational Climate. New Delhi: Shree.
Stringer, R. (2002). Leadership and Organizational Climate. New Jersey: Prentice Hall.
Tafel, K. & Alas, R. (2008). Conceptualizing the dynamics of social responsibility: Evidence from a case study of Estonia. Journal of Business Ethics, 81, 371–385.
Wilkinson, A.D., & Wagner, R.M. (1993). Supervisory leadership styles and state vocational rehabilitation, counselor, job satisfaction and productivity. Rehabilitation Counseling Bulletin, 37 (1), 15 -24.
Windsor, D. (2006). Corporate Social Responsibility: Three key approaches. Journal of Management Studies, 43 (1), 93–114.
dc.rights.spa.fl_str_mv Francoise Contreras, David Barbosa, Fernando Juárez A., Ana Fernanda Uribe - 2009
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rights_invalid_str_mv Francoise Contreras, David Barbosa, Fernando Juárez A., Ana Fernanda Uribe - 2009
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spelling Contreras-Torres, Françoise Veneziaa0cc55ed-93be-4cfb-80ef-31703a4e2741Barbosa, David44312ba5-fada-4d6c-8775-419c4587d0f0300Juárez-A., Fernando395886e4-cb77-4990-bc5c-1edec88fb642Uribe, Ana Fernanda6a71dc55-9347-478f-85a2-20f797e964ba300Mejía, Camilodda61dfb-5895-4eb1-abb3-5fbefd34a8b03002009-07-01 00:00:002023-01-23T15:37:34Z2009-07-01 00:00:002023-01-23T15:37:34Z2009-07-01El propósito de este estudio fue describir el clima organizacional, los factores de riesgo psicosocial y los estilos de liderazgo que perciben un grupo de 400 trabajadores del sector salud en cuatro ciudades colombianas, y observar si existen diferencias significativas entre ellas. Para ello se aplicó el ECO, el CFP y el PAT. De acuerdo con los resultados, los participantes presentaron riesgos psicosociales de diversa índole, siendo más relevantes los referidos a las relaciones interpersonales El clima organizacional, aunque no es óptimo, tampoco es adverso. Los dos estilos de liderazgo resultantes en el estudio fueron evidenciados solamente en Bogotá. Se encontraron diferencias significativas en la mayoría de las variables estudiadas, lo cual podría deberse al efecto de aspectos culturales. Se discuten estos hallazgos.The purpose of this study was to describe the organizational climate, psychosocial risk factors and leadership styles perceived by a group of 400 workers of the health sector in four Colombian cities and to observe whether there are significant differences between them. In order to achieve this objective, the instruments entitled ECO, CFP and PAT were administered. According to the results, the participants showed psychosocial risks factors of diverse nature and the most relevant ones were those related to interpersonal relationships. Although the organizational climate found was not optimal, it was not adverse either. The two resulting leadership styles were evidenced only in Bogota. Significant differences were found in most variables studied which could be attributed to cultural aspects. These findings are discussed.application/pdf1909-97110123-9155https://hdl.handle.net/10983/28084https://actacolombianapsicologia.ucatolica.edu.co/article/view/274spaUniversidad Católica de Colombiahttps://actacolombianapsicologia.ucatolica.edu.co/article/download/274/281Núm. 2 , Año 20092621312Acta Colombiana de PsicologíaArarat, M. (2008). A development perspective for ‘‘Corporate Social Responsibility’’: Case of Turkey. Corporate Governance, 8 (3), 271-285.Austin, J. (2008, 28 de agosto). Estrategias e implementación de la responsabilidad social corporativa, según James Austin. La Republica, p. 3-6. Recuperado de http://www.larepublica.com.co/RSE/pdf/infocentral_RSE_20080828.pdfBass, B.M. (1990): Leadership in Different Countries and Cultures, En B.M. Bass (Ed.). Bass & Stogdill´s Handbook of Leadership. Nueva York: The Free PresBhagat, R.S., Kedia, B.L. Crawford, S.E. & Kaplan, M.R. (1990). Cross-cultural issues in organizational psychology: Emergent trends and directions for research in the 1990s. En C.L. Cooper & I.T. Robertson (Eds.). International Review of Organizational Psychology (pp. 59-99). New York: Wiley.Bloch, S. & Whiteley, P. (2003). Complete Leadership: A practical guide for developing your leadership talents. London: Pearson.Carr, J.Z., Schmidt A.M., Ford, J.K & De Shon, R.P. (2003). Climate perceptions matter: A meta-analytic path analysis relating molar climate, cognitive and affective states, and individual level work outcome. Journal of Applied Psychology, 88 (4), 605-619.Castka, P., Balzarova, M.A. &. Bamber, C.J. (2004). How can SMEs Effectively Implement the CSR Agenda? A UK Case Study Perspective. Corporate Social Responsibility and Environmental Management, 11 (3), 140–149.Conger J.A., Kanungo, R.N. & Menon S. T. (2000). Charismatic leadership and follower effects. Journal of Organizational Behavior 21 (7), 747–767.Contreras, Barbosa, Juárez & Uribe (2009). Effects of leadership styles and organizational climate on psychosocial risks as a criterion for social responsibility in Colombian health organizations. Manuscrito presentado para su publicación.Denison, D.R. (1990). Corporate Culture and Organizational Effectiveness. New York: John Wiley & Sons.Drucker, P. (2001). The essential Drucker. New York: Harper Collins Publishers, Inc.Espinosa, J.C. & Romero, L. (2002) Cuestionario de Factores Psicosociales en el Trabajo: Manual. Bogotá: HL BIO S.AFernandes, M.C. (2008). Clima organizacional. En M.M. Siqueira (Ed..). Medidas do Comportamento Organizacional.Ferramentas de Diagnóstico e de Gestao. (pp. 28-38). Porto Alegre, Brasil: Bookman, Artmed.Garriga, E. & Mele, D. (2004). Corporate social responsibility theories: mapping the territory. Journal of Business Ethics 53 (1–2), 51–71.Goleman, D. (2000, 1 de marzo). Leadership that Gets Results. Harvard Business Review, 1-13Greenwood, M. R. (2002). Ethics and Human Resource Management: A Review and Conceptual Analysis. Journal of Business Ethics 36 (3), 279–290.House, R. J., Wright, N. S., & Aditya, R. N. (1997). Cross-cultural research on organizational leadership: A critical analysis and a proposed theory. In P. C. Earley & M. Erez (Eds.). New Perspectives in International Industrial Organizational Psychology (pp. 535-625). San Francisco, USA: New Lexington.Inkeles A, & Levinson, D.J. (1969). National character: the study of modal personality and sociocultural systems. En G. Lindzey & E. Aronson (Eds.).The Handbook of SocialPsychology. , MA.USA: Addison-Wesley: Reading.Instituto Nacional de Seguridad e Higiene en el Trabajo [INSHT] (2004). El programa de ayuda al empleado (EAP): intervención Individual en la prevención de riesgos psicosociales. Recuperado el 20 de enero de 2009, de http://www.grupatra.org/counseling/nota780.pdfJung, D. & Avolio, B. (2000). Opening the black box: an experimental investigation of the mediating effects of trust and value congruence on transformational and transactional leadership. Journal of Organizational Behavior. 21 (8), 949–964.King, W. (2007). A research agenda for the relationships between culture and knowledge management, and knowledge and process management. Published online in Wiley InterScience, 14 (3) 226–236 Recuperado el 20 de enero de http://www.interscience.wiley.comKleinman, C.S. (2004). Leadership and retention: Research needed. The Journal of Nursing Administration, 34 (3), 111-113Litwin, G. & Stringer, R. (1968). Motivation and Organizational Climate. Boston: Harvard University Press.Marchese, M. C. (2001). Matching Management Practices to National Culture in India, Mexico, Poland, and the U.S. Academy of Management Executive, 15 (2), 130- 133.Molero, F. (2002). Cultura y Liderazgo. Una relación multifacética Boletín de Psicología, 76, 53-75.Niedhammer, I., Bugel, I., Goldberg, M., Leclerc, A. & Gueguen, A. (1998). Psychosocial factors at work and sickness absence in the Gazel cohort: a prospective study. Occupational & Environmental Medicine, 55 (11), 735-741.Organización Internacional del Trabajo [OIT] (1986). Psychosocial Factors at Work: Recognition and Control. Occupational Safety and Health Series (56). OIT: Génova.Patterson, M., Warr, P.B. y West, M.A. (2004). Organizational climate and company performance: the role of employee affect and employee level. Journal of Occupational and Organizational Psychology, 77, 193–216.Patterson, M., West, M. Shackleton, V.J. Dawson, J.F., Lawthom, R., Maitlis, S., Robinson, D. & Wallace, A.. (2005). Validating the organizational climate measure: links to managerial practices, productivity and innovation. Journal of Organizational Behavior, 26 (4), 379 – 40Pitcher, P. (1997). The drama of Leadership. New York: John Wiley and Sons.Pitcher, P. (1999). Artists, Craftsmen & Technocrats. Training & Development, 30-33.Raineri, A. (2006). Estilos de dirección como determinantes del clima laboral en Chile. Revista Abante, 9 (1), 3-33Singh, A.P. (1998). Supervision and organizational effectiveness: Role conflict as a moderator. Journal of the Indian Academy of Applied Psychology, 24 (1-2), 19-25.Siwatch, A. (2004). Leadership Style Strategies and Organizational Climate. New Delhi: Shree.Stringer, R. (2002). Leadership and Organizational Climate. New Jersey: Prentice Hall.Tafel, K. & Alas, R. (2008). Conceptualizing the dynamics of social responsibility: Evidence from a case study of Estonia. Journal of Business Ethics, 81, 371–385.Wilkinson, A.D., & Wagner, R.M. (1993). Supervisory leadership styles and state vocational rehabilitation, counselor, job satisfaction and productivity. Rehabilitation Counseling Bulletin, 37 (1), 15 -24.Windsor, D. (2006). Corporate Social Responsibility: Three key approaches. Journal of Management Studies, 43 (1), 93–114.Francoise Contreras, David Barbosa, Fernando Juárez A., Ana Fernanda Uribe - 2009info:eu-repo/semantics/openAccesshttp://purl.org/coar/access_right/c_abf2https://creativecommons.org/licenses/by-nc-sa/4.0/https://actacolombianapsicologia.ucatolica.edu.co/article/view/274LeadershipOrganizational climatePsychosocial risk factorsWorkers welfareOrganizational social responsibilityLiderazgoClima organizacionalFactores de riesgo psicosocialBienestar del trabajadorResponsabilidad social empresarialLiderançaAmbiente organizacionalFatores de risco psicossocialBem-estar do trabalhadorResponsabilidade social corporativaEstilos de liderazgo, clima organizacional y riesgos psicosociales en entidades del sector salud : un estudio compara.Leadership styles, organizational climate and psychosocial risks in the health sector agencies : a comparative study.Artículo de revistahttp://purl.org/coar/resource_type/c_2df8fbb1http://purl.org/coar/version/c_970fb48d4fbd8a85Textinfo:eu-repo/semantics/articleJournal articlehttp://purl.org/redcol/resource_type/ARTinfo:eu-repo/semantics/publishedVersionPublicationOREORE.xmltext/xml2830https://repository.ucatolica.edu.co/bitstreams/f3abbfca-2fa3-48c5-91f7-d59e067a9dfc/download317df3d4b5761c54569e264fbdd702a2MD5110983/28084oai:repository.ucatolica.edu.co:10983/280842023-03-24 16:52:56.289https://creativecommons.org/licenses/by-nc-sa/4.0/Francoise Contreras, David Barbosa, Fernando Juárez A., Ana Fernanda Uribe - 2009https://repository.ucatolica.edu.coRepositorio Institucional Universidad Católica de Colombia - RIUCaCbdigital@metabiblioteca.com