Meta-análisis aplicado a Business Intelligence para la toma de decisiones objetivas en entidades financieras

Trabajo de Investigación

Autores:: Rojas-Gutiérrez, Camilo Andrés
Vargas-Vásquez, Viviana Carolina

Tipo de recurso:: Trabajo de grado de pregrado

Fecha de publicación:: 2013

Institución:: Universidad Católica de Colombia

Repositorio:: RIUCaC - Repositorio U. Católica

Idioma:: spa

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dc.title.spa.fl_str_mv	Meta-análisis aplicado a Business Intelligence para la toma de decisiones objetivas en entidades financieras
title	Meta-análisis aplicado a Business Intelligence para la toma de decisiones objetivas en entidades financieras
spellingShingle	Meta-análisis aplicado a Business Intelligence para la toma de decisiones objetivas en entidades financieras INTELIGENCIA DE NEGOCIOS ENTIDADES FINANCIERAS MODELOS TOMA DE DECISIONES TECNOLOGÍA DE LA INFORMACIÓN INTELIGENCIA DE NEGOCIOS TOMA DE DECISIONES INSTITUCIONES FINANCIERAS
title_short	Meta-análisis aplicado a Business Intelligence para la toma de decisiones objetivas en entidades financieras
title_full	Meta-análisis aplicado a Business Intelligence para la toma de decisiones objetivas en entidades financieras
title_fullStr	Meta-análisis aplicado a Business Intelligence para la toma de decisiones objetivas en entidades financieras
title_full_unstemmed	Meta-análisis aplicado a Business Intelligence para la toma de decisiones objetivas en entidades financieras
title_sort	Meta-análisis aplicado a Business Intelligence para la toma de decisiones objetivas en entidades financieras
dc.creator.fl_str_mv	Rojas-Gutiérrez, Camilo Andrés Vargas-Vásquez, Viviana Carolina
dc.contributor.advisor.spa.fl_str_mv	Baracaldo, Julio César
dc.contributor.author.spa.fl_str_mv	Rojas-Gutiérrez, Camilo Andrés Vargas-Vásquez, Viviana Carolina
dc.subject.spa.fl_str_mv	INTELIGENCIA DE NEGOCIOS ENTIDADES FINANCIERAS MODELOS TOMA DE DECISIONES
topic	INTELIGENCIA DE NEGOCIOS ENTIDADES FINANCIERAS MODELOS TOMA DE DECISIONES TECNOLOGÍA DE LA INFORMACIÓN INTELIGENCIA DE NEGOCIOS TOMA DE DECISIONES INSTITUCIONES FINANCIERAS
dc.subject.lemb.spa.fl_str_mv	TECNOLOGÍA DE LA INFORMACIÓN INTELIGENCIA DE NEGOCIOS TOMA DE DECISIONES INSTITUCIONES FINANCIERAS
description	Trabajo de Investigación
publishDate	2013
dc.date.issued.spa.fl_str_mv	2013
dc.date.accessioned.spa.fl_str_mv	2014-10-20T19:25:45Z
dc.date.available.spa.fl_str_mv	2014-10-20T19:25:45Z
dc.type.spa.fl_str_mv	Trabajo de grado - Pregrado
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url	http://hdl.handle.net/10983/1253
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dc.relation.references.none.fl_str_mv	CHENG, Hilary, Lu, Yi-Chuan y Sheu, Calvin. An ontology-based business intelligence application in a financial knowledge management system. 2, March de 2009, Expert Systems with Applications, Vol. 36, págs. 3614-3622. CHEUNG, C. F. y Li, F. L. A quantitative correlation coefficient mining method for business intelligence in small and medium enterprises of trading business. 7, 1 de June de 2012, Expert Systems with Applications, Vol. 39, págs. 6279-6291. CLARKE M, Oxman AD, editors. Cochrane Reviewers´ Handbook 4.2 [update March 2003]. En: Review Manager (RevMan) [computer program]. Version 4.2. Oxford, England: The Cochrane Collaboration, 2003. Disponible en: <http://www.cochrane.de/cochrane/hbook.htm> DÚRA SUBIELA. Sabina. Sistemas de Información BI: Estado Actual y Herramientas de Software Libre. España. 2011. Disponible en: <http://openaccess.uoc.edu/webapps/o2/bitstream/10609/8175/1/Sduras_TFM_061 1.pdf.> ELBASHIR, Mohamed Z., Collier, Philip A. y Davern, Michael J. Measuring the effects of business intelligence systems: The relationship between business process and organizational performance. 3, September de 2008, International Journal of Accounting Information Systems, Vol. 9, págs. 135-153. ENTRO COCHRANE IBEROAMERICANO. Manual de revisores (versión española de “Cochrane Reviewers´ Handbook”) [actualización de junio 2000]. Barcelona: Centro Cochrane Iberoamericano, 2001. Disponible en: <http://www.cochrane.es/?q=es/handbook> GHAZANFARI, M., Jafari, M. y Rouhani, S. A tool to evaluate the business intelligence of enterprise systems. 6, December de 2011, Scientia Iranica, Vol. 18, págs. 1579-1590. ELBASHIR, Mohamed Z., Collier, Philip A. y Davern, Michael J. Measuring the effects of business intelligence systems: The relationship between business process and organizational performance. 3, September de 2008, International Journal of Accounting Information Systems, Vol. 9, págs. 135-153. ENTRO COCHRANE IBEROAMERICANO. Manual de revisores (versión española de “Cochrane Reviewers´ Handbook”) [actualización de junio 2000]. Barcelona: Centro Cochrane Iberoamericano, 2001. Disponible en: <http://www.cochrane.es/?q=es/handbook> GHAZANFARI, M., Jafari, M. y Rouhani, S. A tool to evaluate the business intelligence of enterprise systems. 6, December de 2011, Scientia Iranica, Vol. 18, págs. 1579-1590. GOMEZ. Yuri, CASTILLO. Rosana, BRITO. María Alejandra, PLUGIA. María, SARMIENTO. José Gregorio, URRIBARTI. Gisela, BUSINESS INTELLIGENCE, INTELIGENCIA DE NEGOCIOS. Caracas. Mayo de 2010. Disponible en: <http://www.slideshare.net/rosmelys/trabajo-business-intelligence> GONZALES. Rolando. IMPACTO DE LA DATA WAREHOUSE E INTELIGENCIA DE NEGOCIOS EN EL DESEMPEÑO DE LAS EMPRESAS: INVESTIGACIÓN EMPIRICA EN UN PAÍS EN VIAS DE DESARROLLO. Lima, Perú. 2009. Disponible en: <http://www.tdx.cat/bitstream/handle/10803/85876/GONZALES_Tesis%20Doctoral_ FV.pdf;jsessionid=913EA3DC7D0CC9B5355502D234381024.tdx2?sequence=1> HOU, Chung-Kuang. Examining the effect of user satisfaction on system usage and individual performance with business intelligence systems: An empirical study of Taiwan's electronics industry. 6, December de 2012, International Journal of Information Management, Vol. 32, págs. 560-573. HSIEH, Kun-Lin. Employing a recommendation expert system based on mental accounting and artificial neural networks into mining business intelligence for study abroad's P/S recommendations. 12, November-December de 2011, Expert Systems with Applications, Vol. 38, págs. 14376-14381. I_IK, Öykü, Jones, Mary C. y Sidorova, Anna. Business intelligence success: The roles of BI capabilities and decision environments. 1, January de 2013, Information & Management, Vol. 50, págs. 13-23. ISHAYA, Tanko y Folarin, Musiliudeen. A service oriented approach to Business Intelligence in Telecoms industry. 3, August de 2012, Telematics and Informatics, Vol. 29, págs. 273-285. KITCHENHAM, Barbara. Procedures for Performing Systematic Reviews: Systematic Reviews. (Jun 2004). 33 p. ISSN 1353-7776 KLEESUWAN, Sirawit, y otros. Business Intelligence in Thailand's Higher Educational Resources Management. 1, 2010, Procedia - Social and Behavioral Sciences, Vol. 2, págs. 84-87. LEE, C.K.M., y otros. Design and development of agent-based procurement system to enhance business intelligence. 1, January de 2009, Expert Systems with Applications, Vol. 36, págs. 877-884. LEE, Jang Hee y Park, Sang Chan. Intelligent profitable customers segmentation system based on business intelligence tools. 1, July de 2005, Expert Systems with Applications, Vol. 29, págs. 145-152. LIN, Yu-Hsin, y otros Research on using ANP to establish a performance assessment model for business intelligence systems. 2, March de 2009, Expert Systems with Applications, Vol. 36, págs. 4135-4146. M. GHAZANFARI, M. Jafari, S. Rouhani. A tool to evaluate the business intelligence of enterprise systems. Volume 18, Issue 6, Tehran, Iran. December 2011, Pages 1579-1590 MEDINA SOTO. Jorge Alfredo. Business Intelligence: conceptos y actualidad. 2005. Disponible en: http://www.gestiopolis.com/recursos5/docs/ger/buconce.htm NIU, Li, y otros. FACETS: A cognitive business intelligence system. 6, September de 2013, Information Systems, Vol. 38, págs. 835-862. ORACLE. An Overview of Oracle Business Intelligence Applications. California. Junio de 2009. Disponible en: <http://www.oracle.com/us/solutions/businessintelligence/064103.pdf> PETRINI, Maira y Pozzebon, Marlei. Managing sustainability with the support of business intelligence: Integrating socio-environmental indicators and organisational context. 4, December de 2009, The Journal of Strategic Information Systems, Vol. 18, págs. 178-191. PHAN, Dien D. y Vogel, Douglas R. A model of customer relationship management and business intelligence systems for catalogue and online retailers. 2, March de 2010, Information & Management, Vol. 47, págs. 69-77. POPOVI, Ale, y otros. Towards business intelligence systems success: Effects of maturity and culture on analytical decision making. 1, December de 2012, Decision Support Systems, Vol. 54, págs. 729-739. RAMAKRISHNAN, Thiagarajan, Jones, Mary C. y Sidorova, Anna. Factors influencing business intelligence (BI) data collection strategies: An empirical investigation. 2, January de 2012, Decision Support Systems, Vol. 52, págs. 486- 496. RIVEST, Sonia, y otros. SOLAP technology: Merging business intelligence with geospatial technology for interactive spatio-temporal exploration and analysis of data. 1, December de 2005, ISPRS Journal of Photogrammetry and Remote Sensing, Vol. 60, págs. 17-33. ROSADO GOMEZ. Alveiro Alonso, RICO BAUTISTA. Dewar Willmer, BUSINESS INTELLIGENCE: STATE OF THE ART. Pereira. Abril de 2010. Disponible en: <http://revistas.utp.edu.co/index.php/revistaciencia/article/download/1803/1209> ROUHANI, Saeed, Ghazanfari, Mehdi y Jafari, Mostafa. Evaluation model of business intelligence for enterprise systems using fuzzy TOPSIS. 3, 15 de February de 2012, Expert Systems with Applications, Vol. 39, págs. 3764-3771. RUBIN, Eran y Rubin, Amir. The impact of Business Intelligence systems on stock return volatility. 2-3, March-April de 2013, Information & Management, Vol. 50, págs. 67-75. SENG, Jia-Lang y Chiu, S.H. A generic construct based workload model for business intelligence benchmark. 12, November-December de 2011, Expert Systems with Applications, Vol. 38, págs. 14460-14477 TAO, Will y Zhang, Guangquan. Trusted interaction approach for dynamic service selection using multi-criteria decision making technique. August de 2012, Knowledge-Based Systems, Vol. 32, págs. 116-122. THEODOULIDIS, Babis y Mikroyannidis, Alexander. Ontology management and evolution for business intelligence. 6, December de 2010, International Journal of Information Management, Vol. 30, págs. 559-566. TSENG, Frank S.C. y Chou, Annie Y.H. The concept of document warehousing for multi-dimensional modeling of textual-based business intelligence. 2, November de 2006, Decision Support Systems, Vol. 42, págs. 727-744. TUTUNEA, Mihaela Filofteia y Rus, Rozalia Veronica. Business Intelligence Solutions for SME's. 2012, Procedia Economics and Finance, Vol. 3, págs. 865- 870. WANG, Hao, Wei, Qiang y Chen, Guoqing. From clicking to consideration: A business intelligence approach to estimating consumers' consideration probabilities. 6 de November de 2012, Decision Support Systems, pág. Available online WICKRAMASURIYA, Rohan, y otros. Using geospatial business intelligence to support regional infrastructure governance. September de 2013, Knowledge-Based Systems, pág. Available online. WORKMETER. ¿Qué es el Business Intelligence?. Junio 2012. Disponible en: <http://es.workmeter.com/blog/bid/177356/Qu%C3%A9-es-el-Business-Intelligence>
dc.rights.spa.fl_str_mv	Derechos Reservados - Universidad Católica de Colombia, 2013
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spelling	Baracaldo, Julio Césarf5596d1f-6056-4415-b5ce-84b656fa03a8-1Rojas-Gutiérrez, Camilo Andrésd5fb470d-02a4-4a9f-8181-d428cea54905-1Vargas-Vásquez, Viviana Carolina83e084de-e223-4800-a29b-1e8b6683dbb1-12014-10-20T19:25:45Z2014-10-20T19:25:45Z2013Trabajo de InvestigaciónBusiness intelligence se ha convertido en un sistema significativo para las entidades financieras en cuanto a la toma de decisiones, el cual está basado en una serie de técnicas, herramientas y procesos, los cuales permiten obtener información rápida y útil para el desempeño y ventaja competitiva de la misma. Se realizó un meta-análisis bajo la metodología de revisiones sistemáticas, construyendo una serie de preguntas para la identificación de artículos referentes a modelos de BI aplicables en diferentes organizaciones, con el propósito de encontrar un modelo único.PregradoIngeniero de Sistemasapplication/pdfhttp://hdl.handle.net/10983/1253spaFacultad de IngenieríaIngeniería de Sistemas y ComputaciónCHENG, Hilary, Lu, Yi-Chuan y Sheu, Calvin. An ontology-based business intelligence application in a financial knowledge management system. 2, March de 2009, Expert Systems with Applications, Vol. 36, págs. 3614-3622.CHEUNG, C. F. y Li, F. L. A quantitative correlation coefficient mining method for business intelligence in small and medium enterprises of trading business. 7, 1 de June de 2012, Expert Systems with Applications, Vol. 39, págs. 6279-6291.CLARKE M, Oxman AD, editors. Cochrane Reviewers´ Handbook 4.2 [update March 2003]. En: Review Manager (RevMan) [computer program]. Version 4.2. Oxford, England: The Cochrane Collaboration, 2003. Disponible en: <http://www.cochrane.de/cochrane/hbook.htm>DÚRA SUBIELA. Sabina. Sistemas de Información BI: Estado Actual y Herramientas de Software Libre. España. 2011. Disponible en: <http://openaccess.uoc.edu/webapps/o2/bitstream/10609/8175/1/Sduras_TFM_061 1.pdf.>ELBASHIR, Mohamed Z., Collier, Philip A. y Davern, Michael J. Measuring the effects of business intelligence systems: The relationship between business process and organizational performance. 3, September de 2008, International Journal of Accounting Information Systems, Vol. 9, págs. 135-153.ENTRO COCHRANE IBEROAMERICANO. Manual de revisores (versión española de “Cochrane Reviewers´ Handbook”) [actualización de junio 2000]. Barcelona: Centro Cochrane Iberoamericano, 2001. Disponible en: <http://www.cochrane.es/?q=es/handbook>GHAZANFARI, M., Jafari, M. y Rouhani, S. A tool to evaluate the business intelligence of enterprise systems. 6, December de 2011, Scientia Iranica, Vol. 18, págs. 1579-1590.ELBASHIR, Mohamed Z., Collier, Philip A. y Davern, Michael J. Measuring the effects of business intelligence systems: The relationship between business process and organizational performance. 3, September de 2008, International Journal of Accounting Information Systems, Vol. 9, págs. 135-153.ENTRO COCHRANE IBEROAMERICANO. Manual de revisores (versión española de “Cochrane Reviewers´ Handbook”) [actualización de junio 2000]. Barcelona: Centro Cochrane Iberoamericano, 2001. Disponible en: <http://www.cochrane.es/?q=es/handbook>GHAZANFARI, M., Jafari, M. y Rouhani, S. A tool to evaluate the business intelligence of enterprise systems. 6, December de 2011, Scientia Iranica, Vol. 18, págs. 1579-1590.GOMEZ. Yuri, CASTILLO. Rosana, BRITO. María Alejandra, PLUGIA. María, SARMIENTO. José Gregorio, URRIBARTI. Gisela, BUSINESS INTELLIGENCE, INTELIGENCIA DE NEGOCIOS. Caracas. Mayo de 2010. Disponible en: <http://www.slideshare.net/rosmelys/trabajo-business-intelligence>GONZALES. Rolando. IMPACTO DE LA DATA WAREHOUSE E INTELIGENCIA DE NEGOCIOS EN EL DESEMPEÑO DE LAS EMPRESAS: INVESTIGACIÓN EMPIRICA EN UN PAÍS EN VIAS DE DESARROLLO. Lima, Perú. 2009. Disponible en: <http://www.tdx.cat/bitstream/handle/10803/85876/GONZALES_Tesis%20Doctoral_ FV.pdf;jsessionid=913EA3DC7D0CC9B5355502D234381024.tdx2?sequence=1>HOU, Chung-Kuang. Examining the effect of user satisfaction on system usage and individual performance with business intelligence systems: An empirical study of Taiwan's electronics industry. 6, December de 2012, International Journal of Information Management, Vol. 32, págs. 560-573.HSIEH, Kun-Lin. Employing a recommendation expert system based on mental accounting and artificial neural networks into mining business intelligence for study abroad's P/S recommendations. 12, November-December de 2011, Expert Systems with Applications, Vol. 38, págs. 14376-14381.I_IK, Öykü, Jones, Mary C. y Sidorova, Anna. Business intelligence success: The roles of BI capabilities and decision environments. 1, January de 2013, Information & Management, Vol. 50, págs. 13-23.ISHAYA, Tanko y Folarin, Musiliudeen. A service oriented approach to Business Intelligence in Telecoms industry. 3, August de 2012, Telematics and Informatics, Vol. 29, págs. 273-285.KITCHENHAM, Barbara. Procedures for Performing Systematic Reviews: Systematic Reviews. (Jun 2004). 33 p. ISSN 1353-7776KLEESUWAN, Sirawit, y otros. Business Intelligence in Thailand's Higher Educational Resources Management. 1, 2010, Procedia - Social and Behavioral Sciences, Vol. 2, págs. 84-87.LEE, C.K.M., y otros. Design and development of agent-based procurement system to enhance business intelligence. 1, January de 2009, Expert Systems with Applications, Vol. 36, págs. 877-884.LEE, Jang Hee y Park, Sang Chan. Intelligent profitable customers segmentation system based on business intelligence tools. 1, July de 2005, Expert Systems with Applications, Vol. 29, págs. 145-152.LIN, Yu-Hsin, y otros Research on using ANP to establish a performance assessment model for business intelligence systems. 2, March de 2009, Expert Systems with Applications, Vol. 36, págs. 4135-4146.M. GHAZANFARI, M. Jafari, S. Rouhani. A tool to evaluate the business intelligence of enterprise systems. Volume 18, Issue 6, Tehran, Iran. December 2011, Pages 1579-1590MEDINA SOTO. Jorge Alfredo. Business Intelligence: conceptos y actualidad. 2005. Disponible en: http://www.gestiopolis.com/recursos5/docs/ger/buconce.htmNIU, Li, y otros. FACETS: A cognitive business intelligence system. 6, September de 2013, Information Systems, Vol. 38, págs. 835-862.ORACLE. An Overview of Oracle Business Intelligence Applications. California. Junio de 2009. Disponible en: <http://www.oracle.com/us/solutions/businessintelligence/064103.pdf>PETRINI, Maira y Pozzebon, Marlei. Managing sustainability with the support of business intelligence: Integrating socio-environmental indicators and organisational context. 4, December de 2009, The Journal of Strategic Information Systems, Vol. 18, págs. 178-191.PHAN, Dien D. y Vogel, Douglas R. A model of customer relationship management and business intelligence systems for catalogue and online retailers. 2, March de 2010, Information & Management, Vol. 47, págs. 69-77.POPOVI, Ale, y otros. Towards business intelligence systems success: Effects of maturity and culture on analytical decision making. 1, December de 2012, Decision Support Systems, Vol. 54, págs. 729-739.RAMAKRISHNAN, Thiagarajan, Jones, Mary C. y Sidorova, Anna. Factors influencing business intelligence (BI) data collection strategies: An empirical investigation. 2, January de 2012, Decision Support Systems, Vol. 52, págs. 486- 496.RIVEST, Sonia, y otros. SOLAP technology: Merging business intelligence with geospatial technology for interactive spatio-temporal exploration and analysis of data. 1, December de 2005, ISPRS Journal of Photogrammetry and Remote Sensing, Vol. 60, págs. 17-33.ROSADO GOMEZ. Alveiro Alonso, RICO BAUTISTA. Dewar Willmer, BUSINESS INTELLIGENCE: STATE OF THE ART. Pereira. Abril de 2010. Disponible en: <http://revistas.utp.edu.co/index.php/revistaciencia/article/download/1803/1209>ROUHANI, Saeed, Ghazanfari, Mehdi y Jafari, Mostafa. Evaluation model of business intelligence for enterprise systems using fuzzy TOPSIS. 3, 15 de February de 2012, Expert Systems with Applications, Vol. 39, págs. 3764-3771.RUBIN, Eran y Rubin, Amir. The impact of Business Intelligence systems on stock return volatility. 2-3, March-April de 2013, Information & Management, Vol. 50, págs. 67-75.SENG, Jia-Lang y Chiu, S.H. A generic construct based workload model for business intelligence benchmark. 12, November-December de 2011, Expert Systems with Applications, Vol. 38, págs. 14460-14477TAO, Will y Zhang, Guangquan. Trusted interaction approach for dynamic service selection using multi-criteria decision making technique. August de 2012, Knowledge-Based Systems, Vol. 32, págs. 116-122.THEODOULIDIS, Babis y Mikroyannidis, Alexander. Ontology management and evolution for business intelligence. 6, December de 2010, International Journal of Information Management, Vol. 30, págs. 559-566.TSENG, Frank S.C. y Chou, Annie Y.H. The concept of document warehousing for multi-dimensional modeling of textual-based business intelligence. 2, November de 2006, Decision Support Systems, Vol. 42, págs. 727-744.TUTUNEA, Mihaela Filofteia y Rus, Rozalia Veronica. Business Intelligence Solutions for SME's. 2012, Procedia Economics and Finance, Vol. 3, págs. 865- 870.WANG, Hao, Wei, Qiang y Chen, Guoqing. From clicking to consideration: A business intelligence approach to estimating consumers' consideration probabilities. 6 de November de 2012, Decision Support Systems, pág. Available onlineWICKRAMASURIYA, Rohan, y otros. Using geospatial business intelligence to support regional infrastructure governance. September de 2013, Knowledge-Based Systems, pág. Available online.WORKMETER. ¿Qué es el Business Intelligence?. Junio 2012. 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Meta-análisis aplicado a Business Intelligence para la toma de decisiones objetivas en entidades financieras

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