Incentivizing the use of a second language in the hospitality industry through contests involving all hotel staff: Challenges and benefits
This work is based on my first semester of internship as it was the one that allowed me to have my first formal experience in the workplace. Selina Cartagena tested all my knowledge, skills and values. During my work as a receptionist, I understood how the world of hospitality works from different p...
- Autores:
-
Mendoza Perez, Mariana A.
- Tipo de recurso:
- Trabajo de grado de pregrado
- Fecha de publicación:
- 2022
- Institución:
- Universidad de Cartagena
- Repositorio:
- Repositorio Universidad de Cartagena
- Idioma:
- eng
- OAI Identifier:
- oai:repositorio.unicartagena.edu.co:11227/15943
- Acceso en línea:
- https://hdl.handle.net/11227/15943
http://dx.doi.org/10.57799/11227/9864
- Palabra clave:
- Desafíos y beneficios
Comunicación, habilidades y otras funciones
Uso del inglés en los hoteles
- Rights
- openAccess
- License
- https://creativecommons.org/licenses/by-nc/4.0/
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Incentivizing the use of a second language in the hospitality industry through contests involving all hotel staff: Challenges and benefits |
| title |
Incentivizing the use of a second language in the hospitality industry through contests involving all hotel staff: Challenges and benefits |
| spellingShingle |
Incentivizing the use of a second language in the hospitality industry through contests involving all hotel staff: Challenges and benefits Desafíos y beneficios Comunicación, habilidades y otras funciones Uso del inglés en los hoteles |
| title_short |
Incentivizing the use of a second language in the hospitality industry through contests involving all hotel staff: Challenges and benefits |
| title_full |
Incentivizing the use of a second language in the hospitality industry through contests involving all hotel staff: Challenges and benefits |
| title_fullStr |
Incentivizing the use of a second language in the hospitality industry through contests involving all hotel staff: Challenges and benefits |
| title_full_unstemmed |
Incentivizing the use of a second language in the hospitality industry through contests involving all hotel staff: Challenges and benefits |
| title_sort |
Incentivizing the use of a second language in the hospitality industry through contests involving all hotel staff: Challenges and benefits |
| dc.creator.fl_str_mv |
Mendoza Perez, Mariana A. |
| dc.contributor.advisor.none.fl_str_mv |
Benavides León, Carlos Andrés |
| dc.contributor.author.none.fl_str_mv |
Mendoza Perez, Mariana A. |
| dc.subject.proposal.spa.fl_str_mv |
Desafíos y beneficios Comunicación, habilidades y otras funciones Uso del inglés en los hoteles |
| topic |
Desafíos y beneficios Comunicación, habilidades y otras funciones Uso del inglés en los hoteles |
| description |
This work is based on my first semester of internship as it was the one that allowed me to have my first formal experience in the workplace. Selina Cartagena tested all my knowledge, skills and values. During my work as a receptionist, I understood how the world of hospitality works from different points of view and perceptions while the functions are fulfilled, from which I learned that if you do things with love and passion, everything will be better. I was fortunate to meet wonderful people and work with an incredible team, along with the guidance of the excellent supervisor I had. I learned how interpersonal relationships should be within the field of hospitality tourism. |
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2022 |
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2022-11 |
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2023-02-09T13:44:00Z |
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2023-02-09T13:44:00Z |
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Trabajo de grado - Pregrado |
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https://hdl.handle.net/11227/15943 http://dx.doi.org/10.57799/11227/9864 |
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https://hdl.handle.net/11227/15943 http://dx.doi.org/10.57799/11227/9864 |
| dc.language.iso.spa.fl_str_mv |
eng |
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eng |
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30 hojas |
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Universidad de Cartagena |
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Facultad de Ciencias Humanas |
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Cartagena de Indias |
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Profesional Universitario en Lenguas Extranjeras |
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Benavides León, Carlos AndrésMendoza Perez, Mariana A.2023-02-09T13:44:00Z2023-02-09T13:44:00Z2022-11https://hdl.handle.net/11227/15943http://dx.doi.org/10.57799/11227/9864This work is based on my first semester of internship as it was the one that allowed me to have my first formal experience in the workplace. Selina Cartagena tested all my knowledge, skills and values. During my work as a receptionist, I understood how the world of hospitality works from different points of view and perceptions while the functions are fulfilled, from which I learned that if you do things with love and passion, everything will be better. I was fortunate to meet wonderful people and work with an incredible team, along with the guidance of the excellent supervisor I had. I learned how interpersonal relationships should be within the field of hospitality tourism.PregradoProfesional Universitario en Lenguas Extranjeras30 hojasapplication/pdfengUniversidad de CartagenaFacultad de Ciencias HumanasCartagena de IndiasProfesional Universitario en Lenguas Extranjerashttps://creativecommons.org/licenses/by-nc/4.0/info:eu-repo/semantics/openAccessAtribución-NoComercial 4.0 Internacional (CC BY-NC 4.0)http://purl.org/coar/access_right/c_abf2Incentivizing the use of a second language in the hospitality industry through contests involving all hotel staff: Challenges and benefitsTrabajo de grado - Pregradoinfo:eu-repo/semantics/publishedVersionhttp://purl.org/coar/resource_type/c_7a1fTextinfo:eu-repo/semantics/bachelorThesishttps://purl.org/redcol/resource_type/TPhttp://purl.org/coar/version/c_970fb48d4fbd8a85Desafíos y beneficiosComunicación, habilidades y otras funcionesUso del inglés en los hotelesPublicationORIGINALMariana Alexandra Mendoza Perez.pdfMariana Alexandra Mendoza Perez.pdfapplication/pdf1209007https://dspace7-unicartagena.metabuscador.org/bitstreams/06f62ef7-d3ef-403a-aa39-248fa601a87c/downloadf45c5d287d3946fc9997859c54e58541MD51LICENSElicense.txtlicense.txttext/plain; charset=utf-81756https://dspace7-unicartagena.metabuscador.org/bitstreams/0d5df277-aadc-41a5-b068-dd7db7a06026/download7b38fcee9ba3bc8639fa56f350c81be3MD52TEXTMariana Alexandra Mendoza Perez.pdf.txtMariana Alexandra Mendoza Perez.pdf.txtExtracted texttext/plain33230https://dspace7-unicartagena.metabuscador.org/bitstreams/3d1759f1-0782-41f6-aa4f-911af2c46546/download7740327ba423c69dc5350c7279cbe542MD53THUMBNAILMariana Alexandra Mendoza Perez.pdf.jpgMariana Alexandra Mendoza Perez.pdf.jpgGenerated Thumbnailimage/jpeg10150https://dspace7-unicartagena.metabuscador.org/bitstreams/512dca05-0579-48cd-ad5c-d79d885b37cb/download74ef1767d89c0825e9ed9006c1a097e7MD5411227/15943oai:dspace7-unicartagena.metabuscador.org:11227/159432024-08-28 17:18:38.088https://creativecommons.org/licenses/by-nc/4.0/open.accesshttps://dspace7-unicartagena.metabuscador.orgBiblioteca Digital Universidad de Cartagenabdigital@metabiblioteca.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 |