The importance of the sense of belonging in an online travel community

This paper describes my experience as an intern at the startup Soundwalkrs for 4 months. My daily tasks and working together with my supervisor allowed me to evaluate and identify the strengths and weaknesses of the company as well as my own. In addition, this paper will analyze and present in detai...

Full description

Autores:
Escalante Gazabón, Karoll Marcela
Tipo de recurso:
Trabajo de grado de pregrado
Fecha de publicación:
2022
Institución:
Universidad de Cartagena
Repositorio:
Repositorio Universidad de Cartagena
Idioma:
eng
OAI Identifier:
oai:repositorio.unicartagena.edu.co:11227/15937
Acceso en línea:
https://hdl.handle.net/11227/15937
http://dx.doi.org/10.57799/11227/9848
Palabra clave:
Comunidad de viajes en linea
Rights
openAccess
License
https://creativecommons.org/licenses/by-nc/4.0/
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dc.title.eng.fl_str_mv The importance of the sense of belonging in an online travel community
title The importance of the sense of belonging in an online travel community
spellingShingle The importance of the sense of belonging in an online travel community
Comunidad de viajes en linea
title_short The importance of the sense of belonging in an online travel community
title_full The importance of the sense of belonging in an online travel community
title_fullStr The importance of the sense of belonging in an online travel community
title_full_unstemmed The importance of the sense of belonging in an online travel community
title_sort The importance of the sense of belonging in an online travel community
dc.creator.fl_str_mv Escalante Gazabón, Karoll Marcela
dc.contributor.advisor.none.fl_str_mv Benavides León, Carlos Andrés
dc.contributor.author.none.fl_str_mv Escalante Gazabón, Karoll Marcela
dc.subject.proposal.eng.fl_str_mv Comunidad de viajes en linea
topic Comunidad de viajes en linea
description This paper describes my experience as an intern at the startup Soundwalkrs for 4 months. My daily tasks and working together with my supervisor allowed me to evaluate and identify the strengths and weaknesses of the company as well as my own. In addition, this paper will analyze and present in detail the lack of reviews and the unwillingness of customers to leave feedback present on the company's various platforms. Then, some recommendations will be offered to the company to create a community with a sense of belonging through social networks in order to overcome the aforementioned problem. Keywords: Online travel reviews, feedback, online community, social media.
publishDate 2022
dc.date.issued.none.fl_str_mv 2022-10
dc.date.accessioned.none.fl_str_mv 2023-02-08T20:45:47Z
dc.date.available.none.fl_str_mv 2023-02-08T20:45:47Z
dc.type.spa.fl_str_mv Trabajo de grado - Pregrado
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http://dx.doi.org/10.57799/11227/9848
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http://dx.doi.org/10.57799/11227/9848
dc.language.iso.spa.fl_str_mv eng
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dc.rights.creativecommons.spa.fl_str_mv Atribución-NoComercial 4.0 Internacional (CC BY-NC 4.0)
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dc.format.extent.spa.fl_str_mv 26 hojas
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dc.publisher.spa.fl_str_mv Universidad de Cartagena
dc.publisher.faculty.spa.fl_str_mv Facultad de Ciencias Humanas
dc.publisher.place.spa.fl_str_mv Cartagena de Indias
dc.publisher.program.spa.fl_str_mv Profesional Universitario en Lenguas Extranjeras
institution Universidad de Cartagena
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spelling Benavides León, Carlos Andrés6b306fea5462f8f9fcf12c3ca5475d5b600Escalante Gazabón, Karoll Marcela06293f100f22e27e7748f6e484560bc26002023-02-08T20:45:47Z2023-02-08T20:45:47Z2022-10https://hdl.handle.net/11227/15937http://dx.doi.org/10.57799/11227/9848This paper describes my experience as an intern at the startup Soundwalkrs for 4 months. My daily tasks and working together with my supervisor allowed me to evaluate and identify the strengths and weaknesses of the company as well as my own. In addition, this paper will analyze and present in detail the lack of reviews and the unwillingness of customers to leave feedback present on the company's various platforms. Then, some recommendations will be offered to the company to create a community with a sense of belonging through social networks in order to overcome the aforementioned problem. 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