The importance of the sense of belonging in an online travel community
This paper describes my experience as an intern at the startup Soundwalkrs for 4 months. My daily tasks and working together with my supervisor allowed me to evaluate and identify the strengths and weaknesses of the company as well as my own. In addition, this paper will analyze and present in detai...
- Autores:
-
Escalante Gazabón, Karoll Marcela
- Tipo de recurso:
- Trabajo de grado de pregrado
- Fecha de publicación:
- 2022
- Institución:
- Universidad de Cartagena
- Repositorio:
- Repositorio Universidad de Cartagena
- Idioma:
- eng
- OAI Identifier:
- oai:repositorio.unicartagena.edu.co:11227/15937
- Acceso en línea:
- https://hdl.handle.net/11227/15937
http://dx.doi.org/10.57799/11227/9848
- Palabra clave:
- Comunidad de viajes en linea
- Rights
- openAccess
- License
- https://creativecommons.org/licenses/by-nc/4.0/
| Summary: | This paper describes my experience as an intern at the startup Soundwalkrs for 4 months. My daily tasks and working together with my supervisor allowed me to evaluate and identify the strengths and weaknesses of the company as well as my own. In addition, this paper will analyze and present in detail the lack of reviews and the unwillingness of customers to leave feedback present on the company's various platforms. Then, some recommendations will be offered to the company to create a community with a sense of belonging through social networks in order to overcome the aforementioned problem. Keywords: Online travel reviews, feedback, online community, social media. |
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