Análisis del riesgo en el ciclo de ventas en la Empresa Representaciones SAS

This paper investigates the risk in the sales cycle in a trading company. Its purpose is to identify and evaluate the risks in the sales area in order to improve organizational risk management. The different sub-processes of the sales cycle were analyzed through interviews, observations and document...

Full description

Autores:
García Escudero, Catalina
Tipo de recurso:
Trabajo de grado de pregrado
Fecha de publicación:
2024
Institución:
Universidad Antonio Nariño
Repositorio:
Repositorio UAN
Idioma:
spa
OAI Identifier:
oai:repositorio.uan.edu.co:123456789/10099
Acceso en línea:
https://repositorio.uan.edu.co/handle/123456789/10099
Palabra clave:
Riesgo en ventas
Ciclo de ventas
Gestión del riesgo
Sales risk
Sales cycle
Risk management
Rights
openAccess
License
Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0)
Description
Summary:This paper investigates the risk in the sales cycle in a trading company. Its purpose is to identify and evaluate the risks in the sales area in order to improve organizational risk management. The different sub-processes of the sales cycle were analyzed through interviews, observations and documentary analysis. The results show tolerable risks, keeping under control those processes considered highly vulnerable to fraud. In addition, effective risk management practices were identified, which will enable managers to monitor their impact on their activities.