Función de la Auditoría de Sistemas Remota al Sistema de Gestión Documental en una Entidad Pública.

The objective of this work is to propose a methodological approach for the execution of remote audits based on the ISO 19011: 2018 standard to the Document Management System of the National Mining Agency – ANM, using a descriptive qualitative approach. Initially, the processes involved in the ANM Do...

Full description

Autores:
Estrada Narvaez, César Eduardo
Neira Caro, César Augusto
Tipo de recurso:
Trabajo de grado de pregrado
Fecha de publicación:
2021
Institución:
Universidad Antonio Nariño
Repositorio:
Repositorio UAN
Idioma:
spa
OAI Identifier:
oai:repositorio.uan.edu.co:123456789/6627
Acceso en línea:
http://repositorio.uan.edu.co/handle/123456789/6627
Palabra clave:
Auditoría de sistemas
Auditoría remota
Sistemas de gestión
Sistemas de gestión documental
Metodología
621.392
Systems audit
Remote audit
Management systems
Document management systems
Methodology
Rights
closedAccess
License
Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0)
Description
Summary:The objective of this work is to propose a methodological approach for the execution of remote audits based on the ISO 19011: 2018 standard to the Document Management System of the National Mining Agency – ANM, using a descriptive qualitative approach. Initially, the processes involved in the ANM Document Management System were investigated, based on archival regulations and the ISO 30300 series of standards. Subsequently, a methodological approach of general application was identified using the PHVA cycle, taking as a reference the ISO 19011: 2018 standard and in particular, Annex A1 – Additional guidelines for auditors to plan and perform remote audits. As a result, it is demonstrated that the methodology to remotely audit a Document Management System must be subject to the planning, execution and presentation of results phases.