Diseño Metodológico de Implementación de herramientas Lean Manufacturing en las Serviteca caso Sogamoso, Boyacá

The present work consists of exposing a methodological plan for the execution of Lean Manufacturing instruments in the Servitecas of the city of Sogamoso, Boyacá, which thinks of a mixed type of examination, contemplating quantitative and subjective factors; with made, exploratory and applied method...

Full description

Autores:
Bautista Uribe, Juanita
Orduz Chaparro, Laura Camila
Tipo de recurso:
Trabajo de grado de pregrado
Fecha de publicación:
2021
Institución:
Universidad Antonio Nariño
Repositorio:
Repositorio UAN
Idioma:
spa
OAI Identifier:
oai:repositorio.uan.edu.co:123456789/4545
Acceso en línea:
http://repositorio.uan.edu.co/handle/123456789/4545
Palabra clave:
Herramientas Lean Manufacturing
Servitecas
Calidad
servicio
metodología
automotriz
Lean Manufacturing tools
Servitecas
Quality
Service
Methodology
Automotived
Rights
openAccess
License
Attribution 4.0 International (CC BY 4.0)
Description
Summary:The present work consists of exposing a methodological plan for the execution of Lean Manufacturing instruments in the Servitecas of the city of Sogamoso, Boyacá, which thinks of a mixed type of examination, contemplating quantitative and subjective factors; with made, exploratory and applied methodologies; its system is centered in three stages which are sustained in certain exercises to be created; The primary stage aims to describe each of the cycles of the Servitecas of Sogamoso, a crucial device for the loyalty of consumers would be the studies; the subsequent stage will make an investigation distinguishing the factors and basic cycles or bottlenecks that present the Servitecas of the city of Sogamoso and the third stage will plan the technique for the execution of Lean Manufacturing devices for the Servitecas business.