Cultura organizacional y su relación con los sistemas de gestión: Una revisión bibliográfica

Management systems promote the organizational culture development within the organization orientated towards continuous improvement. Therefore, it is relevant to apply planned and directed individual and collective change processes to develop good performance practices that make functions management...

Full description

Autores:
Rincón Rodríguez, Oscar Oswaldo
Aldana Bautista, Luperly
Tipo de recurso:
Fecha de publicación:
2021
Institución:
Universidad Santo Tomás
Repositorio:
Universidad Santo Tomás
Idioma:
spa
OAI Identifier:
oai:repository.usta.edu.co:11634/42190
Acceso en línea:
https://revistas.usantotomas.edu.co/index.php/signos/article/view/6675
http://hdl.handle.net/11634/42190
Palabra clave:
management system
organizational culture
change management
ISO 9001
sistema de gestión
cultura organizacional
gestión del cambio
ISO 9001
sistema de gestão
cultura organizacional
gestão de mudanças
ISO 9001
Rights
License
https://creativecommons.org/licenses/by-nc-sa/4.0
Description
Summary:Management systems promote the organizational culture development within the organization orientated towards continuous improvement. Therefore, it is relevant to apply planned and directed individual and collective change processes to develop good performance practices that make functions management efficient and effective. This study shows a literature review of the definitions and essential ideas about the transformation, maintenance and diagnosis of the organizational culture. A description and juxtaposition of the information is made as a comparative structure based on ISO 9000 and ISO 9001 technical standards, academic documents and various authors. This allows the analysis, identification and classification of the most significant dimensions related to the organizational culture and that affect adaptation and integration thereof. The comparative study gathers and aligns the different theoretical references analyzed and related to quality principles, and results in the synthesis of the dimensions requiring greater intervention and that can be incorporated into the organizational culture.