Caracterización de la gestión administrativa y operativa del tendero de la ciudad de Tunja

The competitive world of organizations and trade in general, leads to the realization of permanent diagnostics and analysis of business and trade sectors, allowing them to implement processes and techniques to improve their productive and administrative capacity. The research aims to make a characte...

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Autores:
Burbano Galán, Milton Orlando
Rojas Rodríguez, Carlos Alberto
Santos Martínez, Ricardo
Tipo de recurso:
Fecha de publicación:
2020
Institución:
Universidad Santo Tomás
Repositorio:
Universidad Santo Tomás
Idioma:
spa
OAI Identifier:
oai:repository.usta.edu.co:11634/32680
Acceso en línea:
http://revistas.ustatunja.edu.co/index.php/ivestigium/article/view/2056
http://hdl.handle.net/11634/32680
Palabra clave:
Shopkeeper
neighborhood stores
administrative management
operational management
empiricalanalytical
Tendero
tiendas de barrio
gestión administrativa
gestión operativa
empírico‐analítico
Commerçant
magasins de quartier
gestion administrative
gestion opérationnelle
empirique ‐ analytique
Shopkeeper
lojas de bairro
gestão administrativa
gestão operacional
empírico‐analítica
Rights
License
https://creativecommons.org/licenses/by-nc-nd/4.0
id SantoToma2_85c2987244d4d7c4a6ead1f760d5af14
oai_identifier_str oai:repository.usta.edu.co:11634/32680
network_acronym_str SantoToma2
network_name_str Universidad Santo Tomás
repository_id_str
dc.title.spa.fl_str_mv Caracterización de la gestión administrativa y operativa del tendero de la ciudad de Tunja
dc.title.alternative.eng.fl_str_mv Characterization of the administrative and operational management of the storekeeper of the city of Tunja
dc.title.alternative.fra.fl_str_mv Caractérisation de la gestion administrative et opérationnelle du commerçant de la cité de Tunja
dc.title.alternative.por.fl_str_mv Caracterização da gestão administrativa e operacional do shopkeeper da cidade de Tunja
title Caracterización de la gestión administrativa y operativa del tendero de la ciudad de Tunja
spellingShingle Caracterización de la gestión administrativa y operativa del tendero de la ciudad de Tunja
Shopkeeper
neighborhood stores
administrative management
operational management
empiricalanalytical
Tendero
tiendas de barrio
gestión administrativa
gestión operativa
empírico‐analítico
Commerçant
magasins de quartier
gestion administrative
gestion opérationnelle
empirique ‐ analytique
Shopkeeper
lojas de bairro
gestão administrativa
gestão operacional
empírico‐analítica
title_short Caracterización de la gestión administrativa y operativa del tendero de la ciudad de Tunja
title_full Caracterización de la gestión administrativa y operativa del tendero de la ciudad de Tunja
title_fullStr Caracterización de la gestión administrativa y operativa del tendero de la ciudad de Tunja
title_full_unstemmed Caracterización de la gestión administrativa y operativa del tendero de la ciudad de Tunja
title_sort Caracterización de la gestión administrativa y operativa del tendero de la ciudad de Tunja
dc.creator.fl_str_mv Burbano Galán, Milton Orlando
Rojas Rodríguez, Carlos Alberto
Santos Martínez, Ricardo
dc.contributor.author.spa.fl_str_mv Burbano Galán, Milton Orlando
Rojas Rodríguez, Carlos Alberto
Santos Martínez, Ricardo
dc.subject.proposal.eng.fl_str_mv Shopkeeper
neighborhood stores
administrative management
operational management
empiricalanalytical
topic Shopkeeper
neighborhood stores
administrative management
operational management
empiricalanalytical
Tendero
tiendas de barrio
gestión administrativa
gestión operativa
empírico‐analítico
Commerçant
magasins de quartier
gestion administrative
gestion opérationnelle
empirique ‐ analytique
Shopkeeper
lojas de bairro
gestão administrativa
gestão operacional
empírico‐analítica
dc.subject.proposal.spa.fl_str_mv Tendero
tiendas de barrio
gestión administrativa
gestión operativa
empírico‐analítico
dc.subject.proposal.fra.fl_str_mv Commerçant
magasins de quartier
gestion administrative
gestion opérationnelle
empirique ‐ analytique
dc.subject.proposal.por.fl_str_mv Shopkeeper
lojas de bairro
gestão administrativa
gestão operacional
empírico‐analítica
description The competitive world of organizations and trade in general, leads to the realization of permanent diagnostics and analysis of business and trade sectors, allowing them to implement processes and techniques to improve their productive and administrative capacity. The research aims to make a characterization of the shopkeeper in the city of Tunja, from the administrative and operational management, present in each business. The methodology is framed in the empirical‐analytical method, with a nonexperimental study there is no manipulation of variables, of quantitative type and descriptive reach, in this case, the shopkeepers of Tunja city were studied from a population of 640 storekeepers. The results show a marked empirical tendency in the administrative and operative processes, the administrators have a basic theoretical formation of the different processes that are handled in each store, this does not allow them to visualize the opportunities, neither the threats that the market offers them.
publishDate 2020
dc.date.issued.spa.fl_str_mv 2020-11-04
dc.date.accessioned.spa.fl_str_mv 2021-03-17T20:52:07Z
dc.date.available.spa.fl_str_mv 2021-03-17T20:52:07Z
dc.type.coarversion.fl_str_mv http://purl.org/coar/version/c_970fb48d4fbd8a85
dc.type.coar.fl_str_mv http://purl.org/coar/resource_type/c_2df8fbb1
dc.type.drive.none.fl_str_mv info:eu-repo/semantics/article
dc.identifier.spa.fl_str_mv http://revistas.ustatunja.edu.co/index.php/ivestigium/article/view/2056
dc.identifier.uri.none.fl_str_mv http://hdl.handle.net/11634/32680
url http://revistas.ustatunja.edu.co/index.php/ivestigium/article/view/2056
http://hdl.handle.net/11634/32680
dc.language.iso.spa.fl_str_mv spa
language spa
dc.relation.spa.fl_str_mv http://revistas.ustatunja.edu.co/index.php/ivestigium/article/view/2056/1796
dc.relation.citationissue.spa.fl_str_mv In Vestigium Ire; Vol. 14 Núm. 1 (2020); 108-122
2422-2151
2011-9836
dc.rights.coar.fl_str_mv http://purl.org/coar/access_right/c_abf2
dc.rights.uri.spa.fl_str_mv https://creativecommons.org/licenses/by-nc-nd/4.0
rights_invalid_str_mv https://creativecommons.org/licenses/by-nc-nd/4.0
http://purl.org/coar/access_right/c_abf2
dc.format.mimetype.spa.fl_str_mv application/pdf
dc.publisher.spa.fl_str_mv Universidad Santo Tomás Tunja
institution Universidad Santo Tomás
repository.name.fl_str_mv Repositorio Universidad Santo Tomás
repository.mail.fl_str_mv noreply@usta.edu.co
_version_ 1800786383636267008
spelling Burbano Galán, Milton OrlandoRojas Rodríguez, Carlos AlbertoSantos Martínez, Ricardo2021-03-17T20:52:07Z2021-03-17T20:52:07Z2020-11-04http://revistas.ustatunja.edu.co/index.php/ivestigium/article/view/2056http://hdl.handle.net/11634/32680The competitive world of organizations and trade in general, leads to the realization of permanent diagnostics and analysis of business and trade sectors, allowing them to implement processes and techniques to improve their productive and administrative capacity. The research aims to make a characterization of the shopkeeper in the city of Tunja, from the administrative and operational management, present in each business. The methodology is framed in the empirical‐analytical method, with a nonexperimental study there is no manipulation of variables, of quantitative type and descriptive reach, in this case, the shopkeepers of Tunja city were studied from a population of 640 storekeepers. The results show a marked empirical tendency in the administrative and operative processes, the administrators have a basic theoretical formation of the different processes that are handled in each store, this does not allow them to visualize the opportunities, neither the threats that the market offers them.El mundo competitivo de las organizaciones y del comercio en general, conlleva a la realización de diagnósticos y análisis permanentes de los sectores empresariales y comerciales, que les permita a éstos implementar procesos y técnicas para mejorar su capacidad productiva y administrativa. La investigación tiene como objetivo realizar una caracterización del tendero de la ciudad de Tunja, a partir de la gestión administrativa y operativa, presente en cada negocio. La metodología se enmarca en el método empírico‐analítico, con un estudio no experimental no hay manipulación de variables, de tipo cuantitativo y de alcance descriptivo, en este caso se estudiaron los tenderos de la ciudad de Tunja de una población de 640 tenderos. Los resultados muestran una marcada tendencia empírica en los procesos administrativos y operativos, los administradores cuentan con una formación teórica básica de los diferentes procesos que se manejan en cada tienda, esto no les permite visualizar las oportunidades, ni las amenazas que les ofrece el mercado.Le monde concurrentiel des organisations et du commerce en général, conduit à la réalisation de diagnostics et d'analyses permanents des secteurs des affaires et du commerce, leur permettant de mettre en oeuvre des processus et des techniques pour améliorer leur capacité productive et administrative. La recherche vise à faire une caractérisation du commerçant dans la ville de Tunja, à partir de la gestion administrative et opérationnelle, présente dans chaque entreprise. La méthodologie s'inscrit dans le cadre de la méthode empirico‐analytique, avec une étude non expérimentale ; il n'y a pas de manipulation de variables, de type quantitatif et de portée descriptive. Dans ce cas, les commerçants de la ville de Tunja d'une population de 640 commerçants ont été étudiés. Les résultats montrent une tendance empirique marquée dans les processus administratifs et opérationnels. Les directeurs ont une formation théorique de base dans les différents processus traités dans chaque magasin, ce qui ne leur permet pas de visualiser les opportunités, ni les menaces offertes par le marché.O mundo competitivo das organizações e do comércio em geral, leva à realização de diagnósticos e análises permanentes dos sectores empresariais e comerciais, permitindo‐lhes implementar processos e técnicas para melhorar a sua capacidade produtiva e administrativa. A investigação visa fazer uma caracterização do lojista da cidade de Tunja, a partir da gestão administrativa e operacional, presente em cada empresa. A metodologia é enquadrada no método empírico‐analítico, com um estudo não experimental não há manipulação de variáveis, de tipo quantitativo e de âmbito descritivo. Neste caso, foram estudados os comerciantes da cidade de Tunja de uma população de 640 lojistas. Os resultados mostram uma  marcada tendência empírica nos processos administrativos e operacionais. Os gestores têm uma formação teórica básica nos diferentes processos tratados em cada loja; isto não lhes permite visualizar as oportunidades, nem as ameaças oferecidas pelo mercado.application/pdfspaUniversidad Santo Tomás Tunjahttp://revistas.ustatunja.edu.co/index.php/ivestigium/article/view/2056/1796In Vestigium Ire; Vol. 14 Núm. 1 (2020); 108-1222422-21512011-9836https://creativecommons.org/licenses/by-nc-nd/4.0http://purl.org/coar/access_right/c_abf2Caracterización de la gestión administrativa y operativa del tendero de la ciudad de TunjaCharacterization of the administrative and operational management of the storekeeper of the city of TunjaCaractérisation de la gestion administrative et opérationnelle du commerçant de la cité de TunjaCaracterização da gestão administrativa e operacional do shopkeeper da cidade de Tunjainfo:eu-repo/semantics/articlehttp://purl.org/coar/version/c_970fb48d4fbd8a85http://purl.org/coar/resource_type/c_2df8fbb1Shopkeeperneighborhood storesadministrative managementoperational managementempiricalanalyticalTenderotiendas de barriogestión administrativagestión operativaempírico‐analíticoCommerçantmagasins de quartiergestion administrativegestion opérationnelleempirique ‐ analytiqueShopkeeperlojas de bairrogestão administrativagestão operacionalempírico‐analítica11634/32680oai:repository.usta.edu.co:11634/326802023-07-14 16:28:30.513metadata only accessRepositorio Universidad Santo Tomásnoreply@usta.edu.co