Medición del work engagement y su relación con la comunicación, liderazgo y TIC en una empresa editorial mexicana

The purpose of this paper is to analyze the importance of Work Engagement (called from now on Work Commitment) and its relationship with communication, leadership and the information and communication technologies’ use, variables that influence the workers behavior. These variables require statistic...

Full description

Autores:
Pérez Juárez, Javier
Pedraza-Nájar, Ximena Lucía
Tipo de recurso:
Fecha de publicación:
2019
Institución:
Universidad Santo Tomás
Repositorio:
Universidad Santo Tomás
Idioma:
spa
OAI Identifier:
oai:repository.usta.edu.co:11634/42121
Acceso en línea:
https://revistas.usantotomas.edu.co/index.php/signos/article/view/4929
Palabra clave:
health and safety at work
leadership
executive characteristics
group communication
knowledge management
information technology
seguridad y salud en el trabajo
liderazgo
características directivas
comunicación en grupo
gestión del conocimiento
tecnología de la información
segurança e saúde no trabalho
Liderança
Características Diretivas
Comunicação em grupo
Gestão do Conhecimento
Tecnologia da Informação
Rights
License
http://purl.org/coar/access_right/c_abf2
Description
Summary:The purpose of this paper is to analyze the importance of Work Engagement (called from now on Work Commitment) and its relationship with communication, leadership and the information and communication technologies’ use, variables that influence the workers behavior. These variables require statistical analysis validated by the analysis of the Cronbach's alpha coefficient, subsequently the variables rank correlation concerning the commitment at work within a Spearman's rho correlation coefficient, finally the range identification and its checking general measurement. The mixed research method was used because of its characteristics, since the qualitative and quantitative approach helps to explain clearly the executed phenomenon. The results obtained shows that two of the variables analyzed have significant influence on the commitment at work, which gives a guideline to the Publishing Company to perform corrective actions looking to improve the workers commitment.