Medición del work engagement y su relación con la comunicación, liderazgo y TIC en una empresa editorial mexicana

The purpose of this paper is to analyze the importance of Work Engagement (called from now on Work Commitment) and its relationship with communication, leadership and the information and communication technologies’ use, variables that influence the workers behavior. These variables require statistical analysis validated by the analysis of the Cronbach's alpha coefficient, subsequently the variables rank correlation concerning the commitment at work within a Spearman's rho correlation coefficient, finally the range identification and its checking general measurement. The mixed research method was used because of its characteristics, since the qualitative and quantitative approach helps to explain clearly the executed phenomenon. The results obtained shows that two of the variables analyzed have significant influence on the commitment at work, which gives a guideline to the Publishing Company to perform corrective actions looking to improve the workers commitment.

• Autores: Pérez Juárez, Javier; Pedraza-Nájar, Ximena Lucía
• Fecha de publicación: 2019
• Institución: Universidad Santo Tomás
• Repositorio: Universidad Santo Tomás
• Idioma: spa
• OAI Identifier: oai:repository.usta.edu.co:11634/42121
• Acceso en línea: https://revistas.usantotomas.edu.co/index.php/signos/article/view/4929
• Palabra clave: health and safety at work; leadership; executive characteristics; group communication; knowledge management; information technology; seguridad y salud en el trabajo; liderazgo; características directivas; comunicación en grupo; gestión del conocimiento; tecnología de la información; segurança e saúde no trabalho; Liderança; Características Diretivas; Comunicação em grupo; Gestão do Conhecimento; Tecnologia da Informação
• License: http://purl.org/coar/access_right/c_abf2