Relación entre la gestión de la calidad y el reporte de ocurrencia de eventos adversos en la atención del paciente

The purpose of this research was to demonstrate the relationship between quality management systems and reporting recognized adverse events occurring within health institutions.To develop this project the contextualized national positions and international quality management and patient safety are addressed in various aspects of the reality faced by institutions.Located in the city of Bogota, the three institutions involved in the study have a system of recognized quality management which includes: health accredita- tion, certification of the quality management system and health enabling; this last one was used as a control entity for this study.After collecting the information, it was analyzed and the relationship between the quality systems and the record of the adverse event was identified, allowing the determination of their influence and contribution reflected in improving the quality of life of the users, its appropriation in the institution and patient safety

• Autores: Ocaña Poveda, César Roberto; Sánchez Bustamante, Luz Marly
• Fecha de publicación: 2012
• Institución: Universidad Santo Tomás
• Repositorio: Universidad Santo Tomás
• Idioma: spa
• OAI Identifier: oai:repository.usta.edu.co:11634/41992
• Acceso en línea: https://revistas.usantotomas.edu.co/index.php/signos/article/view/955; http://hdl.handle.net/11634/41992
• Palabra clave: colombian health care accreditation; cul- ture of reporting; quality management system; quality certification.; acreditación en salud; certificación de calidad; cultura del reporte; gestión de la calidad
• License: http://purl.org/coar/access_right/c_abf2