Estrés laboral en el sector servicios
This research evaluates the response of job stress in 149 employees from the three offices of a courier company in eastern Colombia. The results show a moderate level of work stress with the presence of physiological symptoms, mainly associated to gastrointestinal problems, finding no differences in...
- Autores:
-
Angulo Rincón, Rosalba
Bayona Quiñonez, Janeth
Esparza Durán, Marnelly
- Tipo de recurso:
- Fecha de publicación:
- 2014
- Institución:
- Universidad Santo Tomás
- Repositorio:
- Universidad Santo Tomás
- Idioma:
- spa
- OAI Identifier:
- oai:repository.usta.edu.co:11634/36469
- Acceso en línea:
- http://revistas.ustabuca.edu.co/index.php/LEBRET/article/view/1461
http://hdl.handle.net/11634/36469
- Palabra clave:
- Rights
- License
- Derechos de autor 2018 Revista Lebret
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Angulo Rincón, RosalbaBayona Quiñonez, JanethEsparza Durán, Marnelly2021-09-24T13:35:55Z2021-09-24T13:35:55Z2014-01-01http://revistas.ustabuca.edu.co/index.php/LEBRET/article/view/146110.15332/rl.v0i6.1461http://hdl.handle.net/11634/36469This research evaluates the response of job stress in 149 employees from the three offices of a courier company in eastern Colombia. The results show a moderate level of work stress with the presence of physiological symptoms, mainly associated to gastrointestinal problems, finding no differences in gender or marital status. Regarding organizational variables, a statistically significant correlation between the number of hours worked per week and stress level was found, unlike the hierarchical level variables and work place, where there was no correlation.La presente investigación evalúa la respuesta de estrés laboral en 149 colaboradores pertenecientes a las tres sedes de una empresa de mensajería del Oriente colombiano. Los resultados muestran un nivel moderado de estrés laboral con presencia de síntomas fisiológicos, principalmente asociados con problemas gastrointestinales, no hallándose diferencias en función del género, ni del estado civil. Con relación a las variables organizacionales, se encontró una correlación estadísticamente significativa entre el número de horas laboradas por semana y nivel de estrés, a diferencia de las variables nivel jerárquico y sede de trabajo, en las que no se halló dicha correlación.application/pdfspaUniversidad Santo Tomás seccional Bucaramangahttp://revistas.ustabuca.edu.co/index.php/LEBRET/article/view/1461/1159Revista Lebret; Núm. 6 (2014); 351-366Lebret; Núm. 6 (2014); 351-3662357-54682145-5996Derechos de autor 2018 Revista Lebrethttp://purl.org/coar/access_right/c_abf2Estrés laboral en el sector serviciosWork stress in the services sectorinfo:eu-repo/semantics/articlehttp://purl.org/coar/version/c_970fb48d4fbd8a85http://purl.org/coar/resource_type/c_2df8fbb111634/36469oai:repository.usta.edu.co:11634/364692023-07-14 16:22:06.404metadata only accessRepositorio Universidad Santo Tomásnoreply@usta.edu.co |
dc.title.spa.fl_str_mv |
Estrés laboral en el sector servicios |
dc.title.alternative.eng.fl_str_mv |
Work stress in the services sector |
title |
Estrés laboral en el sector servicios |
spellingShingle |
Estrés laboral en el sector servicios |
title_short |
Estrés laboral en el sector servicios |
title_full |
Estrés laboral en el sector servicios |
title_fullStr |
Estrés laboral en el sector servicios |
title_full_unstemmed |
Estrés laboral en el sector servicios |
title_sort |
Estrés laboral en el sector servicios |
dc.creator.fl_str_mv |
Angulo Rincón, Rosalba Bayona Quiñonez, Janeth Esparza Durán, Marnelly |
dc.contributor.author.none.fl_str_mv |
Angulo Rincón, Rosalba Bayona Quiñonez, Janeth Esparza Durán, Marnelly |
description |
This research evaluates the response of job stress in 149 employees from the three offices of a courier company in eastern Colombia. The results show a moderate level of work stress with the presence of physiological symptoms, mainly associated to gastrointestinal problems, finding no differences in gender or marital status. Regarding organizational variables, a statistically significant correlation between the number of hours worked per week and stress level was found, unlike the hierarchical level variables and work place, where there was no correlation. |
publishDate |
2014 |
dc.date.issued.none.fl_str_mv |
2014-01-01 |
dc.date.accessioned.none.fl_str_mv |
2021-09-24T13:35:55Z |
dc.date.available.none.fl_str_mv |
2021-09-24T13:35:55Z |
dc.type.coarversion.fl_str_mv |
http://purl.org/coar/version/c_970fb48d4fbd8a85 |
dc.type.coar.fl_str_mv |
http://purl.org/coar/resource_type/c_2df8fbb1 |
dc.type.drive.none.fl_str_mv |
info:eu-repo/semantics/article |
dc.identifier.none.fl_str_mv |
http://revistas.ustabuca.edu.co/index.php/LEBRET/article/view/1461 10.15332/rl.v0i6.1461 |
dc.identifier.uri.none.fl_str_mv |
http://hdl.handle.net/11634/36469 |
url |
http://revistas.ustabuca.edu.co/index.php/LEBRET/article/view/1461 http://hdl.handle.net/11634/36469 |
identifier_str_mv |
10.15332/rl.v0i6.1461 |
dc.language.iso.none.fl_str_mv |
spa |
language |
spa |
dc.relation.none.fl_str_mv |
http://revistas.ustabuca.edu.co/index.php/LEBRET/article/view/1461/1159 |
dc.relation.citationissue.spa.fl_str_mv |
Revista Lebret; Núm. 6 (2014); 351-366 |
dc.relation.citationissue.eng.fl_str_mv |
Lebret; Núm. 6 (2014); 351-366 |
dc.relation.citationissue.none.fl_str_mv |
2357-5468 2145-5996 |
dc.rights.spa.fl_str_mv |
Derechos de autor 2018 Revista Lebret |
dc.rights.coar.fl_str_mv |
http://purl.org/coar/access_right/c_abf2 |
rights_invalid_str_mv |
Derechos de autor 2018 Revista Lebret http://purl.org/coar/access_right/c_abf2 |
dc.format.mimetype.none.fl_str_mv |
application/pdf |
dc.publisher.spa.fl_str_mv |
Universidad Santo Tomás seccional Bucaramanga |
institution |
Universidad Santo Tomás |
repository.name.fl_str_mv |
Repositorio Universidad Santo Tomás |
repository.mail.fl_str_mv |
noreply@usta.edu.co |
_version_ |
1800786406310674432 |