El sistema de gestión de la calidad como aporte para el desarrollo de habilidades y capacidad gerencial en las Pymes de Bogotá

The quality management systems have become the most recent years in an important alternative so that the organizations obtain a certification of a being certifier who allows to increase the possibilities them of participating in businesses with other national and international companies and with organizations of the state. The problem is in which when concentrating itself in this focal point, the commercial one - that of in case he is not contradictory companies Pymes3 have not managed to perceive the importance that has the development and establishment of these systems in the real improvement of the organization, so that fortified their system of work, having like support the requirements of a Norm like NTC ISO 9001:2000, can sustain the yield, the growth and sustainability of the company in the medium and long term. The form in which the organizations approach the systems of management of the quality when fundamental referring having like the commercial situation that binds them with the short term, makes that the contributions of the Norm when interpreting the requirements, with the intention centered in responding to a pursuit or certification audit, are minimum and finish making of the system a problem more whereupon the companies must fight, being consequently imperceptible the solutions that contributes and the little appreciable benefit. One of the factors that it prevents such sustainable growth is the great weakness that exists in the managemental bodies of these organizations, by lack of knowledge to generate capacity of own direction, that applied, such capacity, the reality of the company, becomes a model of friendlier, useful management and of high impact for the interests of the organization.

• Autores: Losada, Fabio Tejada
• Fecha de publicación: 2009
• Institución: Universidad Santo Tomás
• Repositorio: Repositorio Institucional USTA
• Idioma: spa
• OAI Identifier: oai:repository.usta.edu.co:11634/41941
• Acceso en línea: https://revistas.usantotomas.edu.co/index.php/signos/article/view/875; http://hdl.handle.net/11634/41941
• Palabra clave: Management; quality; system.; Calidad; sistema; gestión; sostenibilidad; gerencia
• License: http://purl.org/coar/access_right/c_abf2