Responsabilidad contractual del prestador de los servicios de telecomunicaciones en Colombia

The present article aims to answer the research question about which are the criteria of responsibility of the telecommunications service providers from the development of the typology of their contract, the economic balance, and what has been the protection established by them to offer to the user of their services. This research has been developed through the method of descriptive character, which seeks an analysis of current legislation, jurisprudence, doctrine, resolutions and pronouncement of the relevant authorities such as the case of the Commission of Regulating Communications on charge of monitoring markets relating to communications networks. In addition, it is a theoretical research that reviews relevant aspects of the contract for the provision of telecommunication services and the theory of responsibility of the companies providing those services. This article will first describe the contract for the provision of telecommunications services and then analyze the mechanisms that exist for the claim of users’ rights, due to non-compliance with their contractual obligations and unfair terms, understanding that  technology and in particular the telecommunications area has had great development and impact for society in the commercial sphere nowadays, therefore the law enters to regulate these relations seeking the contractual balance, that is, generating protection to the user.

• Autores: Molina-Murillo, Ángela Viviana; Morales-Galvis, Iván Mauricio
• Fecha de publicación: 2017
• Institución: Universidad Santo Tomás
• Repositorio: Repositorio Institucional USTA
• Idioma: spa
• OAI Identifier: oai:repository.usta.edu.co:11634/5532
• Acceso en línea: http://revistas.ustatunja.edu.co/index.php/iaveritatem/article/view/1340
• License: Derechos de autor 2017 Iter Ad Veritatem