Un modelo integrado para el fortalecimiento de la gestión pública (Sistema de Gestión de Calidad - Balance Scorecard)
The articulation of the Quality Management System with the balance scorecard in Colombian´s public sector organizations is aiming to establish and standarize an integrated Management system which allows the measurement and evaluation of the the institucional strategy in relation with the vision and...
- Autores:
-
Riaño Vargas, Jairo Arturo
Avendaño Sánchez, Camilo Eduardo
- Tipo de recurso:
- Fecha de publicación:
- 2009
- Institución:
- Universidad Santo Tomás
- Repositorio:
- Repositorio Institucional USTA
- Idioma:
- spa
- OAI Identifier:
- oai:repository.usta.edu.co:11634/41945
- Acceso en línea:
- https://revistas.usantotomas.edu.co/index.php/signos/article/view/879
http://hdl.handle.net/11634/41945
- Palabra clave:
- Public sector
Quality Management System
Measurement of the Balance Score Card Model
strategy
good uses of the information
effectiveness in achieving organizational goals
strategic planning.
Sector público
Sistema de Gestión de Calidad
Modelo de Medición del Cuadro de Mando Integral (BSC)
estrategia
buen uso de la información
obtención efectiva de metas
planeación estratégica
- Rights
- License
- http://purl.org/coar/access_right/c_abf2
| Summary: | The articulation of the Quality Management System with the balance scorecard in Colombian´s public sector organizations is aiming to establish and standarize an integrated Management system which allows the measurement and evaluation of the the institucional strategy in relation with the vision and planning process, in terms of efficay, efficiency and efectiveness to assure the fullfillment of the social object and to gain social and economic benefit for all the country |
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