Diplomacia digital, un nuevo modelo de acción exterior: Estudio de caso Colombia
La diplomacia digital nace como herramienta de política exterior transformando la manera tradicional que hasta entonces conocíamos. En cuestión de años y como un nuevo modelo, nuevas herramientas digitales han sido puntos clave para aportar aún más el desarrollo de las comunicaciones, la política y...
- Autores:
-
Mancera Pérez, Paula Alejandra
García Melo, Diego Oswaldo
- Tipo de recurso:
- Trabajo de grado de pregrado
- Fecha de publicación:
- 2021
- Institución:
- Universidad Santo Tomás
- Repositorio:
- Repositorio Institucional USTA
- Idioma:
- spa
- OAI Identifier:
- oai:repository.usta.edu.co:11634/33859
- Acceso en línea:
- http://hdl.handle.net/11634/33859
- Palabra clave:
- International relations
Digital diplomacy
Information And Communication Technologies
Social Networks
Ministry of Foreign Affairs
Chancellery
Colombia
Relaciones Internacionales
Relaciones internacionales
Diplomacia digital
Tecnologías de la información y la comunicación
Redes sociales
Ministerio de relaciones exteriores
Cancillería
Colombia
- Rights
- openAccess
- License
- Atribución 2.5 Colombia
| id |
SANTTOMAS2_057452b963e9d3a843b88a26af754194 |
|---|---|
| oai_identifier_str |
oai:repository.usta.edu.co:11634/33859 |
| network_acronym_str |
SANTTOMAS2 |
| network_name_str |
Repositorio Institucional USTA |
| repository_id_str |
|
| dc.title.spa.fl_str_mv |
Diplomacia digital, un nuevo modelo de acción exterior: Estudio de caso Colombia |
| title |
Diplomacia digital, un nuevo modelo de acción exterior: Estudio de caso Colombia |
| spellingShingle |
Diplomacia digital, un nuevo modelo de acción exterior: Estudio de caso Colombia International relations Digital diplomacy Information And Communication Technologies Social Networks Ministry of Foreign Affairs Chancellery Colombia Relaciones Internacionales Relaciones internacionales Diplomacia digital Tecnologías de la información y la comunicación Redes sociales Ministerio de relaciones exteriores Cancillería Colombia |
| title_short |
Diplomacia digital, un nuevo modelo de acción exterior: Estudio de caso Colombia |
| title_full |
Diplomacia digital, un nuevo modelo de acción exterior: Estudio de caso Colombia |
| title_fullStr |
Diplomacia digital, un nuevo modelo de acción exterior: Estudio de caso Colombia |
| title_full_unstemmed |
Diplomacia digital, un nuevo modelo de acción exterior: Estudio de caso Colombia |
| title_sort |
Diplomacia digital, un nuevo modelo de acción exterior: Estudio de caso Colombia |
| dc.creator.fl_str_mv |
Mancera Pérez, Paula Alejandra García Melo, Diego Oswaldo |
| dc.contributor.advisor.none.fl_str_mv |
Zamora Escobar, Jairo Camilo |
| dc.contributor.author.none.fl_str_mv |
Mancera Pérez, Paula Alejandra García Melo, Diego Oswaldo |
| dc.contributor.orcid.spa.fl_str_mv |
https://orcid.org/0000-0002-9817-8311 |
| dc.contributor.googlescholar.spa.fl_str_mv |
https://scholar.google.com/citations?user=ZDw_wlIAAAAJ&hl=es |
| dc.contributor.cvlac.spa.fl_str_mv |
http://scienti.colciencias.gov.co:8081/cvlac/visualizador/generarCurriculoCv.do?cod_rh=0001526877 |
| dc.contributor.corporatename.spa.fl_str_mv |
Universidad Santo Tomas Mancera |
| dc.subject.keyword.spa.fl_str_mv |
International relations Digital diplomacy Information And Communication Technologies Social Networks Ministry of Foreign Affairs Chancellery Colombia |
| topic |
International relations Digital diplomacy Information And Communication Technologies Social Networks Ministry of Foreign Affairs Chancellery Colombia Relaciones Internacionales Relaciones internacionales Diplomacia digital Tecnologías de la información y la comunicación Redes sociales Ministerio de relaciones exteriores Cancillería Colombia |
| dc.subject.lemb.spa.fl_str_mv |
Relaciones Internacionales |
| dc.subject.proposal.spa.fl_str_mv |
Relaciones internacionales Diplomacia digital Tecnologías de la información y la comunicación Redes sociales Ministerio de relaciones exteriores Cancillería Colombia |
| description |
La diplomacia digital nace como herramienta de política exterior transformando la manera tradicional que hasta entonces conocíamos. En cuestión de años y como un nuevo modelo, nuevas herramientas digitales han sido puntos clave para aportar aún más el desarrollo de las comunicaciones, la política y las actividades económicas, con una capacidad de mediación entre individuos y estados. El presente artículo, analiza la diplomacia digital desde su eclosión y evolución ligada a las tecnologías de la información y comunicación (TIC) y redes sociales (Facebook, Twitter). Elegimos como caso de estudio el Estado Colombiano, puesto que es un país que posee antecedentes suficientes al proporcionar lo necesario para introducirse en el mundo de las TIC y las redes sociales, al garantizar mayor avance en las relaciones exteriores entre estados. Para esto se diseñó un cuestionario dirigido al GIT Prensa y Comunicación Corporativa del Ministerio de Relaciones Exteriores (Cancillería) colombiana como herramienta de investigación. |
| publishDate |
2021 |
| dc.date.accessioned.none.fl_str_mv |
2021-04-27T21:25:01Z |
| dc.date.available.none.fl_str_mv |
2021-04-27T21:25:01Z |
| dc.date.issued.none.fl_str_mv |
2021-04-13 |
| dc.type.none.fl_str_mv |
bachelor thesis |
| dc.type.local.spa.fl_str_mv |
Tesis de pregrado |
| dc.type.version.none.fl_str_mv |
info:eu-repo/semantics/acceptedVersion |
| dc.type.category.spa.fl_str_mv |
Formación de Recurso Humano para la Ctel: Trabajo de grado de Pregrado |
| dc.type.coar.none.fl_str_mv |
http://purl.org/coar/resource_type/c_7a1f |
| dc.type.drive.none.fl_str_mv |
info:eu-repo/semantics/bachelorThesis |
| format |
http://purl.org/coar/resource_type/c_7a1f |
| status_str |
acceptedVersion |
| dc.identifier.citation.spa.fl_str_mv |
Mancera Pérez, P. & García Melo, D. (2021). Diplomacia digital, un nuevo modelo de acción exterior: Estudio de caso Colombia. [Trabajo de grado, Universidad Santo Tomás]. Repositorio |
| dc.identifier.uri.none.fl_str_mv |
http://hdl.handle.net/11634/33859 |
| dc.identifier.reponame.spa.fl_str_mv |
reponame:Repositorio Institucional Universidad Santo Tomás |
| dc.identifier.instname.spa.fl_str_mv |
instname:Universidad Santo Tomás |
| dc.identifier.repourl.spa.fl_str_mv |
repourl:https://repository.usta.edu.co |
| identifier_str_mv |
Mancera Pérez, P. & García Melo, D. (2021). Diplomacia digital, un nuevo modelo de acción exterior: Estudio de caso Colombia. [Trabajo de grado, Universidad Santo Tomás]. Repositorio reponame:Repositorio Institucional Universidad Santo Tomás instname:Universidad Santo Tomás repourl:https://repository.usta.edu.co |
| url |
http://hdl.handle.net/11634/33859 |
| dc.language.iso.spa.fl_str_mv |
spa |
| language |
spa |
| dc.relation.references.spa.fl_str_mv |
Adesina, O. (2016). Foreign policy in an era of digital diplomacy. African Journal for the Psychological Studies of Social Issues, 19, 169-189. doi:10.1080/23311886.2017.1297175 Adesina, O. S. (2017). Foreign policy in an era of digital diplomacy. Cogent Social Sciences, 3, 1297175. doi:10.1080/23311886.2017.1297175 Adler-Nissen, R., & Drieschova, A. (2019). Track-change diplomacy: Technology, affordances, and the practice of international negotiations. International Studies Quarterly, 63(3), 531-545. doi:10.1093/isq/sqz030 Aguirre, D., & Erlandsen, M. (2018). Digital public diplomacy in Latin America: Challenges and opportunities. doi:10.1093/acrefore/9780190846626.013.149 Almejo, J. d. J. (2009). Diplomacia digital y su vigencia en las relaciones internacionales. Norteamérica, 4(2), 187-196. https://dialnet.unirioja.es/servlet/articulo?codigo=5265533 Arsenault, A. (2009). Toward a new public diplomacy: Redirecting U.S. foreign policy. Palgrave Macmillan, 135-154. doi:10.1057/9780230100855 Barder, A. D. (2016). Barbed wire. In M. B. Salter (Ed.), Making things international 2 (pp. 32-48) University of Minnesota Press. http://www.jstor.org/stable/10.5749/j.ctt1b9s0d9.6 Bátora, J. (2009). Foreign ministries and the information revolution: Going virtual? Brill Nijhoff. https://brill.com/view/title/14859 Bjola, C. (2015). Introduction: Making sense of digital diplomacy. Taylor & Francis Group, , 15-24. doi:10.4324/9781315730844-8 Bjola, C. (2018). Diplomacia digital 2.0: Tendencias y resistencias. https://www.researchgate.net/publication/327800781_Diplomacia_digital_20_tendencias_y_resistencias Bjola, C., Cassidy, J., & Manor, I. (2019). Public diplomacy in the digital age. The Hague Journal of Diplomacy, 14(1-2), 83. doi:10.1163/1871191X-14011032 Bjola, C., & Jiang, L. (2015). Social media and public diplomacy: A comparative analysis of the digital diplomatic strategies of the EU, us and japan in china. (pp. 71-88). https://www.researchgate.net/publication/286268365_Social_media_and_public_diplomacy_A_comparative_analysis_of_the_digital_diplomatic_strategies_of_the_EU_Us_and_Japan_in_China Bloodgood, E., & Masson, T. (2018). Digital technology and the changing face of diplomacy. https://www.researchgate.net/publication/325430409_Digital_technology_and_the_changing_face_of_diplomacy Borda G, S. (1997). Medios de comunicación y política exterior en Colombia. Colombia Internacional, 28-37. doi:10.7440/colombiaint38.1997.03. https://revistas.uniandes.edu.co/doi/abs/10.7440/colombiaint38.1997.03 Cardoso, A. (2017). Digital diplomacy: Theory and practice. Revista Mexicana De Política Exterior. https://www.academia.edu/34411772/Digital_Diplomacy_Theory_and_Practice Christodoulides, N. (2005). The internet & diplomacy. American Diplomacy. https://www.tandfonline.com/doi/ref/10.1080/23311886.2017.1297175?scroll=top Ciolek, M. (2010). “Understanding social media’s contribution to public diplomacy” how embassy Jakarta’s Facebook outreach illuminates the limitations and potential for the state department’s use of social media. University of Southern California Center on Public Diplomacy at the Annenberg School. http://stage.uscpublicdiplomacy.org/sites/uscpublicdiplomacy.org/files/legacy/pdfs/mciolek_socialmedia_indonesia.pdf CLINTON, H. (2011). “Internet Rights and Wrongs: Choices and Challenges in a Networked World”. http://blogs.state.gov/stories/2011/02/15/internet-rights-and-wrongs-choices-and-challenges-networked-world#sthash.4ImCv2o3.dpuf Cohen, R. (1998). Putting diplomatic studies on the map. Diplomatic Studies Program Newsletter. http://link.springer.com/content/pdf/bbm%3A978-0-230-51104-0%2F1.pdf Copeland, D. (2011). DIPLOMACY IN THE DIGITAL AGE. Essays in honour of Ambassador Allan gotlieb by Janice gross stein<br>. International Journal, 67(1), 255-260. http://www.jstor.org/stable/23265978 Cortes Dussan, A. (2017). Digital media in the recent dynamic of Colombia's public diplomacy and national security in the Uribe and Santos' governments. Estudios De Derecho, 74(164), 89-124. doi:10.17533/udea.esde.v74n164a05 Cull, N. J. (2008). Public diplomacy: Taxonomies and histories: The ANNALS of the American Academy of Political and Social Science, doi:10.1177/0002716207311952 Cull, N. J. (2011). WikiLeaks, public diplomacy 2.0 and the state of digital public diplomacy. Place Branding and Public Diplomacy, 7(1) doi:10.1057/pb.2011.2 Cancillería de Colombia. (2018). Principios y lineamientos. https://www.cancilleria.gov.co/principios-y-lineamientos-la-politica-exterior-colombiana Departamento de Asesoría Legal, OAS. (1964). Convención de Viena sobre relaciones diplomáticas, 18 de abril de 1961. http://www.oas.org/legal/spanish/documentos/ConvencionViena.htm DNP. (2014). Plan Nacional de Desarrollo: Todos por un nuevo país Tomo 2. En D. N. Planeación. Imprenta Nacional de Colombia. https://colaboracion.dnp.gov.co/CDT/PND/PND%202014-2018%20Tomo%202%20internet.pdf Duncombe, C. (2018). Twitter and the challenges of digital diplomacy. SAIS Review of International Affairs, 38(2), 91-100. doi:10.1353/sais.2018.0019 Faye, M. (2000). Developing national information and communication infrastructure (NICI) policies and plans in Africa. Paper presented at the Nigeria NICI workshop. https://www.researchgate.net/publication/319456818_Information_and_Communication_Technologies_ICT_A_Tool_for_Good_Governance Fraga, M., & Rodríguez-Moñino, R. (1977). Los fundamentos de la diplomacia. Barcelona, España: Planeta, Barcelona. http://792544833.paginasdondepodran.xyz/ Hanson, F. (2010). A digital DFAT: Joining the 21st century. Lowy Institute for International Policy, 1-16. http://lowyinstitute.richmedia-server.com/sound/A_digital_DFAT.pdf Hanson, F. (2012, October 25). Baked in and wired: eDiplomacy@State, Foreign Policy Paper Series no 30 (pp. 1–41), Washington, DC: Brookings Institution. Heeks, R., & Bailur, S. (2007). Analyzing e-government research: Perspectives, philosophies, theories, methods, and practice. Government Information Quarterly, 24(2), 243-265. doi:10.1016/j.giq.2006.06.005 Hocking, B., Melissen, J., Riordan, S., & Sharp, P. (2012). Futures for diplomacy: Integrative diplomacy in the 21st century. Clingendael: Netherlands Institute of International Relations, 1-85. https://www.clingendael.org/publication/futures-diplomacy-integrative-diplomacy-21st-century Holmes, M. (2013). What is e-Diplomacy? 7th European Consortium for Political Research General Conference, Bordeaux. https://ecpr.eu/Filestore/PaperProposal/13be8e0e-c92e-4a16-a33d-7206a57a4fa6.pdf Ipu, C. J. (2013). E-diplomacy in East Africa: Case study of Kenya. University of Nairobi: Doctoral dissertation. http://erepository.uonbi.ac.ke/bitstream/handle/11295/60009/Ipu_E-diplomacy%20in%20East%20Africa%3A%20case%20study%20of%20Kenya.pdf?sequence=1&isAllowed=y Ittefaq, M. (2019). Digital diplomacy via social networks: A cross-national analysis of governmental usage of facebook and twitter for digital engagement.18, 49-69. doi:10.17477/jcea.2019.18.1.049 LEAD and Mercator Capacity Building Center for Leadership & Advocacy. (2016). Networked foreign policy for the 21st century. How leaders can drive change in the digital age., 1-52. https://sanjanah.files.wordpress.com/2016/03/4500902.pdf Lüfkens, M. (2017,). Twiplomacy study 2017. https://twiplomacy.com/blog/twiplomacy-study-2017/ Manfredi, J. L. (2014). Taxonomy of digital diplomacy in the international affairs agenda. Historia Y Comunicación Social, 19, 341-354. doi:10.5209/rev_HICS.2014.v19.47299 Manor, I. (2016a). Are we there yet: Have MFAs realized the potential of digital diplomacy? (BRILL ACADEMIC PUB Ed.) BRILL. doi:10.1163/9789004319790 Manor, I. (2016b). What is digital diplomacy, and how is it practiced around the world? A brief introduction. Diplomatist Magazine 2016 Annual Edition, https://www.researchgate.net/publication/310952363_What_is_Digital_Diplomacy_and_how_is_it_Practiced_around_the_World_A_brief_introduction Manor, I. (2017a). Digital diplomacy in 2016: Summary of Israel’s first digital diplomacy conference. https://www.researchgate.net/publication/316191349_Digital_Diplomacy_in_2016_Summary_of_Israel's_First_Digital_Diplomacy_Conference Manor, I. (2017b). Palestine in Hebrew: Overcoming the limitations of traditional diplomacy. Revista Mexicana De Política Exterior, 163-183. https://www.academia.edu/37275526/Palestine_in_Hebrew_Overcoming_the_Limitations_of_Traditional_Diplomacy Manor, I., & Segev, E. (2015). America’s selfie: How the US portrays itself on its social media accounts. https://www.taylorfrancis.com/ Melissen, J., & Keulenaar, E. (2017). The case for critical digital diplomacy. https://www.researchgate.net/publication/314243976_The_Case_for_Critical_Digital_Diplomacy: Pastrana, E. (enero de 2012). Estrategias de la política exterior de Colombia en su calidad de potencia secundaria en Sudamérica. https://www.researchgate.net/publication/316997963_Estrategias_de_la_politica_exterior_de_Colombia_en_su_calidad_de_potencia_secundaria_en_Sudamerica Pamment, J. (2016). Digital diplomacy as transmedia engagement: Aligning theories of participatory culture with international advocacy campaigns. New Media & Society, 18(9), 2046-2062. doi:10.1177/1461444815577792 Payne, G., Sevin, E., & Bruya, S. (2011). Grassroots 2.0: Public diplomacy in the digital age. Comunicação Pública, (vol.6 n10), 45-70. https://www.academia.edu/14354201/Grassroots_2.0_Public_Diplomacy_in_the_Digital_Age Pouliot, V., & Cornut, J. (2015). Practice theory and the study of diplomacy: A research agenda: Cooperation and Conflict, doi:10.1177/0010836715574913 Rodríguez, A. (2015). Diplomacia digital, ¿adaptación al mundo digital o nuevo modelo de diplomacia? Opción: Revista De Ciencias Humanas Y Sociales, (Extra 2), 915-937. https://dialnet.unirioja.es/servlet/articulo?codigo=5834789 Rashica, V. (2018). The benefits and risks of digital diplomacy. SEEU Review, 13, 75-89. doi:10.2478/seeur-2018-0008 Robertson, J. (2018). Organizational culture and public diplomacy in the digital sphere: The case of South Korea. Asia & the Pacific Policy Studies, 5(3), 672-682. doi:10.1002/app5.256 Schwarzenbach, B. (2015). Twitter and diplomacy: How social networking is changing foreign policy. http://thediplomaticenvoy.com/2015/10/12/ twitter-and-diplomacy-how-social-media-revolutionizedour- interaction-with-foreign-policy/ Serna, R. (2012). Notoriedad de la comunicación institucional a través de la diplomacia. Icono 14, ISSN 1697-8293, Nº. 16, 2010 (Ejemplar Dedicado a: Nuevos Tiempos Para La Comunicación Empresarial E Institucional), 8 doi:10.7195/ri14.v8i2.259 Sevin, E., & Ingenhoff, D. (2018). Public diplomacy on social media: Analyzing networks and content. International Journal of Communication. https://ijoc.org/index.php/ijoc/article/view/8726 Sevin, E., & Manor, I. (2019). From embassy ties to twitter links: Comparing offline and online diplomatic networks. Policy & Internet, 11(3), 324. https://www.academia.edu/38396336/From_Embassy_Ties_to_Twitter_Links_Comparing_Offline_and_Online_Diplomatic_Networks Simunjak, M., & Caliandro, A. (2019). Twiplomacy in the age of Donald Trump: Is the diplomatic code changing? Information Society, 35(1), 13-25. doi:10.1080/01972243.2018.1542646 Spry, D. (2018). Facebook diplomacy: A data-driven, user-focused approach to Facebook use by diplomatic missions: Media International Australia, 62-80. doi:10.1177/1329878X18783029 Statista (2018a). Redes sociales con mayor número de usuarios activos a nivel mundial en enero de 2021. https://es.statista.com/estadisticas/600712/ranking-mundial-de-redes-sociales-por-numero-de-usuarios/ Todhunter, J. P. (2013). The domestic fruits of diplomacy: Mediation and presidential approval (article).18, 195-217. doi:10.1163/15718069-12341253 Twiplomacy. (2018, Jul 10). Twiplomacy study 2018. https://twiplomacy.com/blog/twiplomacy-study-2018/ Twiplomacy. (November 12, 2020). Why are U.S. Presidents not following other world leaders on social media?. https://twiplomacy.com/blog/tag/twiplomacy/ World leaders on facebook. (2020, abril 23). World Leaders on Facebook 2020. https://twiplomacy.com/blog/world-leaders-on-facebook-2020 |
| dc.rights.*.fl_str_mv |
Atribución 2.5 Colombia Atribución-NoComercial 2.5 Colombia |
| dc.rights.uri.*.fl_str_mv |
http://creativecommons.org/licenses/by-nc/2.5/co/ |
| dc.rights.local.spa.fl_str_mv |
Abierto (Texto Completo) |
| dc.rights.accessrights.none.fl_str_mv |
info:eu-repo/semantics/openAccess |
| dc.rights.coar.none.fl_str_mv |
http://purl.org/coar/access_right/c_abf2 |
| rights_invalid_str_mv |
Atribución 2.5 Colombia Atribución-NoComercial 2.5 Colombia http://creativecommons.org/licenses/by-nc/2.5/co/ Abierto (Texto Completo) http://purl.org/coar/access_right/c_abf2 |
| eu_rights_str_mv |
openAccess |
| dc.format.mimetype.spa.fl_str_mv |
application/pdf |
| dc.coverage.campus.spa.fl_str_mv |
CRAI-USTA Villavicencio |
| dc.publisher.spa.fl_str_mv |
Universidad Santo Tomás |
| dc.publisher.program.spa.fl_str_mv |
Pregrado Negocios Internacionales |
| dc.publisher.faculty.spa.fl_str_mv |
Facultad de Negocios Internacionales |
| institution |
Universidad Santo Tomás |
| bitstream.url.fl_str_mv |
https://repository.usta.edu.co/bitstream/11634/33859/11/2021paulamancera.pdf https://repository.usta.edu.co/bitstream/11634/33859/12/2021paulamancera1.pdf https://repository.usta.edu.co/bitstream/11634/33859/7/2021paulamancera2.pdf https://repository.usta.edu.co/bitstream/11634/33859/9/license_rdf https://repository.usta.edu.co/bitstream/11634/33859/10/license.txt https://repository.usta.edu.co/bitstream/11634/33859/13/2021paulamancera.pdf.jpg https://repository.usta.edu.co/bitstream/11634/33859/14/2021paulamancera1.pdf.jpg https://repository.usta.edu.co/bitstream/11634/33859/15/2021paulamancera2.pdf.jpg |
| bitstream.checksum.fl_str_mv |
9d73c0c98a074b5b7fafc2e4783b821b e53a80e8bc85ab954751dbf1c491b1b5 1c350e620d876b5979da1c7d7769c7fd 40513e59b5d1327fcca263d3c2a2e44a aedeaf396fcd827b537c73d23464fc27 a2975f7f8d238648de42bd33aa548618 484a6eeff42033bde593ff65c5786734 35c1fedf99015e5450537aa0c7df073a |
| bitstream.checksumAlgorithm.fl_str_mv |
MD5 MD5 MD5 MD5 MD5 MD5 MD5 MD5 |
| repository.name.fl_str_mv |
Repositorio Universidad Santo Tomás |
| repository.mail.fl_str_mv |
noreply@usta.edu.co |
| _version_ |
1782026095074213888 |
| spelling |
Zamora Escobar, Jairo CamiloMancera Pérez, Paula AlejandraGarcía Melo, Diego Oswaldohttps://orcid.org/0000-0002-9817-8311https://scholar.google.com/citations?user=ZDw_wlIAAAAJ&hl=eshttp://scienti.colciencias.gov.co:8081/cvlac/visualizador/generarCurriculoCv.do?cod_rh=0001526877Universidad Santo TomasMancera2021-04-27T21:25:01Z2021-04-27T21:25:01Z2021-04-13Mancera Pérez, P. & García Melo, D. (2021). Diplomacia digital, un nuevo modelo de acción exterior: Estudio de caso Colombia. [Trabajo de grado, Universidad Santo Tomás]. Repositoriohttp://hdl.handle.net/11634/33859reponame:Repositorio Institucional Universidad Santo Tomásinstname:Universidad Santo Tomásrepourl:https://repository.usta.edu.coLa diplomacia digital nace como herramienta de política exterior transformando la manera tradicional que hasta entonces conocíamos. En cuestión de años y como un nuevo modelo, nuevas herramientas digitales han sido puntos clave para aportar aún más el desarrollo de las comunicaciones, la política y las actividades económicas, con una capacidad de mediación entre individuos y estados. El presente artículo, analiza la diplomacia digital desde su eclosión y evolución ligada a las tecnologías de la información y comunicación (TIC) y redes sociales (Facebook, Twitter). Elegimos como caso de estudio el Estado Colombiano, puesto que es un país que posee antecedentes suficientes al proporcionar lo necesario para introducirse en el mundo de las TIC y las redes sociales, al garantizar mayor avance en las relaciones exteriores entre estados. Para esto se diseñó un cuestionario dirigido al GIT Prensa y Comunicación Corporativa del Ministerio de Relaciones Exteriores (Cancillería) colombiana como herramienta de investigación.Digital diplomacy was born as a foreign policy tool transforming the traditional way that we knew until then. In a matter of years and as a new model, new digital tools have been key points to further contribute to the development of communications, politics and economic activities, with a capacity for mediation between individuals and states. This article analyzes digital diplomacy since its emergence and evolution linked to information and communication technologies (ICT) and social networks (Facebook, Twitter). We chose the Colombian State as a case study, since it is a country that has sufficient antecedents to provide what is necessary to enter the world of ICT and social networks, by guaranteeing greater progress in foreign relations between states. For this, a questionnaire was designed for the GIT Press and Corporate Communication of the Colombian Ministry of Foreign Affairs (Chancellery) as a research tool.Profesional en Negocios Internacionaleshttp://www.ustavillavicencio.edu.co/home/index.php/unidades/extension-y-proyeccion/investigacionPregradoapplication/pdfspaUniversidad Santo TomásPregrado Negocios InternacionalesFacultad de Negocios InternacionalesAtribución 2.5 ColombiaAtribución-NoComercial 2.5 Colombiahttp://creativecommons.org/licenses/by-nc/2.5/co/Abierto (Texto Completo)info:eu-repo/semantics/openAccesshttp://purl.org/coar/access_right/c_abf2Diplomacia digital, un nuevo modelo de acción exterior: Estudio de caso Colombiabachelor thesisTesis de pregradoinfo:eu-repo/semantics/acceptedVersionFormación de Recurso Humano para la Ctel: Trabajo de grado de Pregradohttp://purl.org/coar/resource_type/c_7a1finfo:eu-repo/semantics/bachelorThesisInternational relationsDigital diplomacyInformation And Communication TechnologiesSocial NetworksMinistry of Foreign AffairsChancelleryColombiaRelaciones InternacionalesRelaciones internacionalesDiplomacia digitalTecnologías de la información y la comunicaciónRedes socialesMinisterio de relaciones exterioresCancilleríaColombiaCRAI-USTA VillavicencioAdesina, O. (2016). Foreign policy in an era of digital diplomacy. African Journal for the Psychological Studies of Social Issues, 19, 169-189. doi:10.1080/23311886.2017.1297175Adesina, O. S. (2017). Foreign policy in an era of digital diplomacy. Cogent Social Sciences, 3, 1297175. doi:10.1080/23311886.2017.1297175Adler-Nissen, R., & Drieschova, A. (2019). Track-change diplomacy: Technology, affordances, and the practice of international negotiations. International Studies Quarterly, 63(3), 531-545. doi:10.1093/isq/sqz030Aguirre, D., & Erlandsen, M. (2018). Digital public diplomacy in Latin America: Challenges and opportunities. doi:10.1093/acrefore/9780190846626.013.149Almejo, J. d. J. (2009). Diplomacia digital y su vigencia en las relaciones internacionales. Norteamérica, 4(2), 187-196. https://dialnet.unirioja.es/servlet/articulo?codigo=5265533Arsenault, A. (2009). Toward a new public diplomacy: Redirecting U.S. foreign policy. Palgrave Macmillan, 135-154. doi:10.1057/9780230100855Barder, A. D. (2016). Barbed wire. In M. B. Salter (Ed.), Making things international 2 (pp. 32-48) University of Minnesota Press. http://www.jstor.org/stable/10.5749/j.ctt1b9s0d9.6Bátora, J. (2009). Foreign ministries and the information revolution: Going virtual? Brill Nijhoff. https://brill.com/view/title/14859Bjola, C. (2015). Introduction: Making sense of digital diplomacy. Taylor & Francis Group, , 15-24. doi:10.4324/9781315730844-8Bjola, C. (2018). Diplomacia digital 2.0: Tendencias y resistencias. https://www.researchgate.net/publication/327800781_Diplomacia_digital_20_tendencias_y_resistenciasBjola, C., Cassidy, J., & Manor, I. (2019). Public diplomacy in the digital age. The Hague Journal of Diplomacy, 14(1-2), 83. doi:10.1163/1871191X-14011032Bjola, C., & Jiang, L. (2015). Social media and public diplomacy: A comparative analysis of the digital diplomatic strategies of the EU, us and japan in china. (pp. 71-88). https://www.researchgate.net/publication/286268365_Social_media_and_public_diplomacy_A_comparative_analysis_of_the_digital_diplomatic_strategies_of_the_EU_Us_and_Japan_in_ChinaBloodgood, E., & Masson, T. (2018). Digital technology and the changing face of diplomacy. https://www.researchgate.net/publication/325430409_Digital_technology_and_the_changing_face_of_diplomacyBorda G, S. (1997). Medios de comunicación y política exterior en Colombia. Colombia Internacional, 28-37. doi:10.7440/colombiaint38.1997.03. https://revistas.uniandes.edu.co/doi/abs/10.7440/colombiaint38.1997.03Cardoso, A. (2017). Digital diplomacy: Theory and practice. Revista Mexicana De Política Exterior. https://www.academia.edu/34411772/Digital_Diplomacy_Theory_and_PracticeChristodoulides, N. (2005). The internet & diplomacy. American Diplomacy. https://www.tandfonline.com/doi/ref/10.1080/23311886.2017.1297175?scroll=topCiolek, M. (2010). “Understanding social media’s contribution to public diplomacy” how embassy Jakarta’s Facebook outreach illuminates the limitations and potential for the state department’s use of social media. University of Southern California Center on Public Diplomacy at the Annenberg School. http://stage.uscpublicdiplomacy.org/sites/uscpublicdiplomacy.org/files/legacy/pdfs/mciolek_socialmedia_indonesia.pdfCLINTON, H. (2011). “Internet Rights and Wrongs: Choices and Challenges in a Networked World”. http://blogs.state.gov/stories/2011/02/15/internet-rights-and-wrongs-choices-and-challenges-networked-world#sthash.4ImCv2o3.dpufCohen, R. (1998). Putting diplomatic studies on the map. Diplomatic Studies Program Newsletter. http://link.springer.com/content/pdf/bbm%3A978-0-230-51104-0%2F1.pdfCopeland, D. (2011). DIPLOMACY IN THE DIGITAL AGE. Essays in honour of Ambassador Allan gotlieb by Janice gross stein<br>. International Journal, 67(1), 255-260. http://www.jstor.org/stable/23265978Cortes Dussan, A. (2017). Digital media in the recent dynamic of Colombia's public diplomacy and national security in the Uribe and Santos' governments. Estudios De Derecho, 74(164), 89-124. doi:10.17533/udea.esde.v74n164a05Cull, N. J. (2008). Public diplomacy: Taxonomies and histories: The ANNALS of the American Academy of Political and Social Science, doi:10.1177/0002716207311952Cull, N. J. (2011). WikiLeaks, public diplomacy 2.0 and the state of digital public diplomacy. Place Branding and Public Diplomacy, 7(1) doi:10.1057/pb.2011.2Cancillería de Colombia. (2018). Principios y lineamientos. https://www.cancilleria.gov.co/principios-y-lineamientos-la-politica-exterior-colombianaDepartamento de Asesoría Legal, OAS. (1964). Convención de Viena sobre relaciones diplomáticas, 18 de abril de 1961. http://www.oas.org/legal/spanish/documentos/ConvencionViena.htmDNP. (2014). Plan Nacional de Desarrollo: Todos por un nuevo país Tomo 2. En D. N. Planeación. Imprenta Nacional de Colombia. https://colaboracion.dnp.gov.co/CDT/PND/PND%202014-2018%20Tomo%202%20internet.pdfDuncombe, C. (2018). Twitter and the challenges of digital diplomacy. SAIS Review of International Affairs, 38(2), 91-100. doi:10.1353/sais.2018.0019Faye, M. (2000). Developing national information and communication infrastructure (NICI) policies and plans in Africa. Paper presented at the Nigeria NICI workshop. https://www.researchgate.net/publication/319456818_Information_and_Communication_Technologies_ICT_A_Tool_for_Good_GovernanceFraga, M., & Rodríguez-Moñino, R. (1977). Los fundamentos de la diplomacia. Barcelona, España: Planeta, Barcelona. http://792544833.paginasdondepodran.xyz/Hanson, F. (2010). A digital DFAT: Joining the 21st century. Lowy Institute for International Policy, 1-16. http://lowyinstitute.richmedia-server.com/sound/A_digital_DFAT.pdfHanson, F. (2012, October 25). Baked in and wired: eDiplomacy@State, Foreign Policy Paper Series no 30 (pp. 1–41), Washington, DC: Brookings Institution.Heeks, R., & Bailur, S. (2007). Analyzing e-government research: Perspectives, philosophies, theories, methods, and practice. Government Information Quarterly, 24(2), 243-265. doi:10.1016/j.giq.2006.06.005Hocking, B., Melissen, J., Riordan, S., & Sharp, P. (2012). Futures for diplomacy: Integrative diplomacy in the 21st century. Clingendael: Netherlands Institute of International Relations, 1-85. https://www.clingendael.org/publication/futures-diplomacy-integrative-diplomacy-21st-centuryHolmes, M. (2013). What is e-Diplomacy? 7th European Consortium for Political Research General Conference, Bordeaux. https://ecpr.eu/Filestore/PaperProposal/13be8e0e-c92e-4a16-a33d-7206a57a4fa6.pdfIpu, C. J. (2013). E-diplomacy in East Africa: Case study of Kenya. University of Nairobi: Doctoral dissertation. http://erepository.uonbi.ac.ke/bitstream/handle/11295/60009/Ipu_E-diplomacy%20in%20East%20Africa%3A%20case%20study%20of%20Kenya.pdf?sequence=1&isAllowed=yIttefaq, M. (2019). Digital diplomacy via social networks: A cross-national analysis of governmental usage of facebook and twitter for digital engagement.18, 49-69. doi:10.17477/jcea.2019.18.1.049LEAD and Mercator Capacity Building Center for Leadership & Advocacy. (2016). Networked foreign policy for the 21st century. How leaders can drive change in the digital age., 1-52. https://sanjanah.files.wordpress.com/2016/03/4500902.pdfLüfkens, M. (2017,). Twiplomacy study 2017. https://twiplomacy.com/blog/twiplomacy-study-2017/Manfredi, J. L. (2014). Taxonomy of digital diplomacy in the international affairs agenda. Historia Y Comunicación Social, 19, 341-354. doi:10.5209/rev_HICS.2014.v19.47299Manor, I. (2016a). Are we there yet: Have MFAs realized the potential of digital diplomacy? (BRILL ACADEMIC PUB Ed.) BRILL. doi:10.1163/9789004319790Manor, I. (2016b). What is digital diplomacy, and how is it practiced around the world? A brief introduction. Diplomatist Magazine 2016 Annual Edition, https://www.researchgate.net/publication/310952363_What_is_Digital_Diplomacy_and_how_is_it_Practiced_around_the_World_A_brief_introductionManor, I. (2017a). Digital diplomacy in 2016: Summary of Israel’s first digital diplomacy conference. https://www.researchgate.net/publication/316191349_Digital_Diplomacy_in_2016_Summary_of_Israel's_First_Digital_Diplomacy_ConferenceManor, I. (2017b). Palestine in Hebrew: Overcoming the limitations of traditional diplomacy. Revista Mexicana De Política Exterior, 163-183. https://www.academia.edu/37275526/Palestine_in_Hebrew_Overcoming_the_Limitations_of_Traditional_DiplomacyManor, I., & Segev, E. (2015). America’s selfie: How the US portrays itself on its social media accounts. https://www.taylorfrancis.com/Melissen, J., & Keulenaar, E. (2017). The case for critical digital diplomacy. https://www.researchgate.net/publication/314243976_The_Case_for_Critical_Digital_Diplomacy:Pastrana, E. (enero de 2012). Estrategias de la política exterior de Colombia en su calidad de potencia secundaria en Sudamérica. https://www.researchgate.net/publication/316997963_Estrategias_de_la_politica_exterior_de_Colombia_en_su_calidad_de_potencia_secundaria_en_SudamericaPamment, J. (2016). Digital diplomacy as transmedia engagement: Aligning theories of participatory culture with international advocacy campaigns. New Media & Society, 18(9), 2046-2062. doi:10.1177/1461444815577792Payne, G., Sevin, E., & Bruya, S. (2011). Grassroots 2.0: Public diplomacy in the digital age. Comunicação Pública, (vol.6 n10), 45-70. https://www.academia.edu/14354201/Grassroots_2.0_Public_Diplomacy_in_the_Digital_AgePouliot, V., & Cornut, J. (2015). Practice theory and the study of diplomacy: A research agenda: Cooperation and Conflict, doi:10.1177/0010836715574913Rodríguez, A. (2015). Diplomacia digital, ¿adaptación al mundo digital o nuevo modelo de diplomacia? Opción: Revista De Ciencias Humanas Y Sociales, (Extra 2), 915-937. https://dialnet.unirioja.es/servlet/articulo?codigo=5834789Rashica, V. (2018). The benefits and risks of digital diplomacy. SEEU Review, 13, 75-89. doi:10.2478/seeur-2018-0008Robertson, J. (2018). Organizational culture and public diplomacy in the digital sphere: The case of South Korea. Asia & the Pacific Policy Studies, 5(3), 672-682. doi:10.1002/app5.256Schwarzenbach, B. (2015). Twitter and diplomacy: How social networking is changing foreign policy. http://thediplomaticenvoy.com/2015/10/12/ twitter-and-diplomacy-how-social-media-revolutionizedour- interaction-with-foreign-policy/Serna, R. (2012). Notoriedad de la comunicación institucional a través de la diplomacia. Icono 14, ISSN 1697-8293, Nº. 16, 2010 (Ejemplar Dedicado a: Nuevos Tiempos Para La Comunicación Empresarial E Institucional), 8 doi:10.7195/ri14.v8i2.259Sevin, E., & Ingenhoff, D. (2018). Public diplomacy on social media: Analyzing networks and content. International Journal of Communication. https://ijoc.org/index.php/ijoc/article/view/8726Sevin, E., & Manor, I. (2019). From embassy ties to twitter links: Comparing offline and online diplomatic networks. Policy & Internet, 11(3), 324. https://www.academia.edu/38396336/From_Embassy_Ties_to_Twitter_Links_Comparing_Offline_and_Online_Diplomatic_NetworksSimunjak, M., & Caliandro, A. (2019). Twiplomacy in the age of Donald Trump: Is the diplomatic code changing? Information Society, 35(1), 13-25. doi:10.1080/01972243.2018.1542646Spry, D. (2018). Facebook diplomacy: A data-driven, user-focused approach to Facebook use by diplomatic missions: Media International Australia, 62-80. doi:10.1177/1329878X18783029Statista (2018a). Redes sociales con mayor número de usuarios activos a nivel mundial en enero de 2021. https://es.statista.com/estadisticas/600712/ranking-mundial-de-redes-sociales-por-numero-de-usuarios/Todhunter, J. P. (2013). The domestic fruits of diplomacy: Mediation and presidential approval (article).18, 195-217. doi:10.1163/15718069-12341253Twiplomacy. (2018, Jul 10). Twiplomacy study 2018. https://twiplomacy.com/blog/twiplomacy-study-2018/Twiplomacy. (November 12, 2020). Why are U.S. Presidents not following other world leaders on social media?. https://twiplomacy.com/blog/tag/twiplomacy/World leaders on facebook. (2020, abril 23). World Leaders on Facebook 2020. https://twiplomacy.com/blog/world-leaders-on-facebook-2020ORIGINAL2021paulamancera.pdf2021paulamancera.pdfTrabajo de Gradoapplication/pdf2151025https://repository.usta.edu.co/bitstream/11634/33859/11/2021paulamancera.pdf9d73c0c98a074b5b7fafc2e4783b821bMD511open access2021paulamancera1.pdf2021paulamancera1.pdfAutorización Facultadapplication/pdf70156https://repository.usta.edu.co/bitstream/11634/33859/12/2021paulamancera1.pdfe53a80e8bc85ab954751dbf1c491b1b5MD512metadata only access2021paulamancera2.pdf2021paulamancera2.pdfDerechos de Autorapplication/pdf303354https://repository.usta.edu.co/bitstream/11634/33859/7/2021paulamancera2.pdf1c350e620d876b5979da1c7d7769c7fdMD57metadata only accessCC-LICENSElicense_rdflicense_rdfapplication/rdf+xml; charset=utf-8920https://repository.usta.edu.co/bitstream/11634/33859/9/license_rdf40513e59b5d1327fcca263d3c2a2e44aMD59open accessLICENSElicense.txtlicense.txttext/plain; charset=utf-8807https://repository.usta.edu.co/bitstream/11634/33859/10/license.txtaedeaf396fcd827b537c73d23464fc27MD510open accessTHUMBNAIL2021paulamancera.pdf.jpg2021paulamancera.pdf.jpgIM Thumbnailimage/jpeg6554https://repository.usta.edu.co/bitstream/11634/33859/13/2021paulamancera.pdf.jpga2975f7f8d238648de42bd33aa548618MD513open access2021paulamancera1.pdf.jpg2021paulamancera1.pdf.jpgIM Thumbnailimage/jpeg7228https://repository.usta.edu.co/bitstream/11634/33859/14/2021paulamancera1.pdf.jpg484a6eeff42033bde593ff65c5786734MD514open access2021paulamancera2.pdf.jpg2021paulamancera2.pdf.jpgIM Thumbnailimage/jpeg7088https://repository.usta.edu.co/bitstream/11634/33859/15/2021paulamancera2.pdf.jpg35c1fedf99015e5450537aa0c7df073aMD515open access11634/33859oai:repository.usta.edu.co:11634/338592023-07-19 19:20:23.252open accessRepositorio Universidad Santo Tomásnoreply@usta.edu.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 |