Técnicas utilizadas en la gestión de comunicaciones en la planeación y seguimiento de proyectos en las organizaciones de Cali - Colombia

This research is part of the project << implementation of management techniques in the areas of project management in organizations >> Professor Ronald Rojas Alvarado Specialization in Integral Project Management Industrial Engineering Program at the University of San Buenaventura Cali. Its purpose is to identify the different techniques used in the management of communications in the stages of planning and monitoring of projects in organizations of Cali-Colombia. The methodology used was a descriptive quantitative approach with descriptive transversal non-experimental design. The data collection was carried out by generating a base of physical and digital data consulted literature and through the development and implementation of a survey of people involved in project management in organizations established in the city of Cali; The information was obtained by physical documents and websites. After completion, sort and analyze the information obtained through literature review and conducting the survey "Surveys conducted to identify skills and tools in project management" were identified, conceptualized and contextualized in detail the techniques or tools used in communications area in each stage of the project management. The results identify and classify communication techniques used in project management mainly according to the degree of formality required information to be communicated and accessibility and knowledge of technological tools by the senders and receivers of information. The survey shows that the tools most used in the management of communications in the stages of planning and monitoring of a project are face meetings and e-mail with 97% and 92% respectively and affirms the preference of respondents for type of traditional media with 78% compared to 50% of web 2.0. This research identify the communication techniques and tools used in project management and real yields data on its implementation by those involved in project management in organizations of Cali-Colombia, concluding that the different stakeholders prefer half interactive and formal communication so that they ensure understanding of information, so that the transfer of messages between the project team is clear and effective.

• Autores: Velasco Satizabal, Ana María; Lozano Perez, Sandra
• Fecha de publicación: 2016
• Institución: Universidad de San Buenaventura
• Repositorio: Repositorio USB
• Idioma: spa
• OAI Identifier: oai:bibliotecadigital.usb.edu.co:10819/3737
• Acceso en línea: http://hdl.handle.net/10819/3737
• Palabra clave: Gestión de las comunicaciones; Gestión de proyectos; Project management; Organizations; Dirección de proyecto; Evaluación de proyectos; Planificación de proyectos; Implementación de proyectos
• License: Atribución-NoComercial-SinDerivadas 2.5 Colombia