Diseño de un proceso de almacenamiento para una empresa distribuidora y comercializadora de productos para la construcción y el hogar ubicada en el municipio de Cali

The present work is done after seeing the need for an improvement in the storage process in the company DISTRIBUCIONES PVC, since it faces problems in the fulfillment of available merchandise, missing merchandise, all because the location of the merchandise is not the correct and when the customers...

Full description

Autores:
Hurtado Salas, Álvaro Fernando
Ortiz Paz, Jonathan Alexander
Tipo de recurso:
Fecha de publicación:
2018
Institución:
Universidad de San Buenaventura
Repositorio:
Repositorio USB
Idioma:
spa
OAI Identifier:
oai:bibliotecadigital.usb.edu.co:10819/5547
Acceso en línea:
http://hdl.handle.net/10819/5547
Palabra clave:
Almacén
Almacenamiento
Despacho
Inventario
Logística
Recolección
Sku
Warehouse
Storage
Dispatch
Inventory
Logistics
Administración de la producción
Logística
Control de procesos
Rights
License
Atribución-NoComercial-SinDerivadas 2.5 Colombia
Description
Summary:The present work is done after seeing the need for an improvement in the storage process in the company DISTRIBUCIONES PVC, since it faces problems in the fulfillment of available merchandise, missing merchandise, all because the location of the merchandise is not the correct and when the customers access to take the products of the company are presented nonconformities and delays that affect both service and effectiveness.It is noteworthy that the inadequacies in the control of the merchandise in its innate process both since arriving at the company, is located or stored and subsequently dispatched, does not have a defined control and this leads to the goods remain as they say figuratively in the air, so it is vital to structure and as main objective: design a storage process consistent with the needs and expectations of satisfaction in both customers and the company. In the development of this work of degree was made a review of the literature where we find similar problems that lead to similar restrictions in storage and inventories but in other environments, in which we find solutions with methodologies of optimization, programming and simulations Taking into account all our needs we implemented a model to optimize the process and better the quality of productivity both in service and in the operations associated with personnel and the company, we took into account several factors such as associated processes, information system, requirements, structure the wine cellar and the staff.Finally we analyze the results and collect all the information with a simulation of the storage process for all SKUs, hoping to generate satisfaction in the company's service and productivity, response times, location times, obsolescence.