Inteligencia emocional: qué es, para qué sirve y cómo se desarrolla al interior de las organizaciones

Documentary study whose objective was to describe the way in which emotional intelligence can be developed in people within organizations; A bibliographic search was carried out in order to build a review article where readers find different meanings on the subject of emotional intelligence, on how to develop it or, failing that, on how to enhance said intelligence. Implementing and developing Emotional Intelligence in employees has been consolidated as a fundamental strategy that organizations can take into account to respond to contemporary social dynamics, since it contributes to the acquisition of skills related to being, doing and knowing of collaborators, providing them with the necessary skills and abilities to take on the tasks and work challenges that they must face today. The identification, recognition, expression and management of emotions can contribute to an improvement in productivity, motivation, well-being and job satisfaction, therefore, promoting and enhancing emotional intelligence tends to maintain a working environment and functional social well-being and positive in collaborators who develop this ability

• Autores: Quiroz Úsuga, Sandra Milena
• Fecha de publicación: 2021
• Institución: Universidad de San Buenaventura
• Repositorio: Repositorio USB
• Idioma: spa
• OAI Identifier: oai:bibliotecadigital.usb.edu.co:10819/8157
• Acceso en línea: http://hdl.handle.net/10819/8157
• Palabra clave: Desarrollo emocional; Inteligencia; Emoción; Bienestar laboral; Organizacional; Talento Humano; Emotional intelligence; Emotional Development; Intelligence; Emotion; Work well-being; Organizational; Human talent; Inteligencia emocional; Psicología organizacional
• License: Atribución-NoComercial-SinDerivadas 2.5 Colombia