Eventos estresantes en los conductores de bus de servicio público

A quantitative study was carried out with the objective of identifying the detonating situations of stress in drivers of public service of the company Asotranscar of the city of Cartagena. 100 drivers of the company were sampled and the inventory of anxiogenic situations (ISAT) was applied. It consi...

Full description

Autores:
Mercado Lozano, Natalia
Tipo de recurso:
Fecha de publicación:
2017
Institución:
Universidad de San Buenaventura
Repositorio:
Repositorio USB
Idioma:
spa
OAI Identifier:
oai:bibliotecadigital.usb.edu.co:10819/6075
Acceso en línea:
http://hdl.handle.net/10819/6075
Palabra clave:
Estrés
Conductores
Bornout
Tráfico
Tesis - psicología
Estrés laboral en conductores
Salud física y mental
Bienestar laboral
Rights
License
Atribución-NoComercial-SinDerivadas 2.5 Colombia
Description
Summary:A quantitative study was carried out with the objective of identifying the detonating situations of stress in drivers of public service of the company Asotranscar of the city of Cartagena. 100 drivers of the company were sampled and the inventory of anxiogenic situations (ISAT) was applied. It consists of 32 questions classified in 4 categories. Each category measures specific contextual situations and work activities. The results show that the category that generates the most stress are those of selfevaluation-evaluation and criticism and aggressions.