Estrategias de marketing para generar fidelización de clientes en el restaurante La H hamburguesería de Pereira
Trabajo de grado (Mercadeo). Facultad de Ciencias Económicas y Administrativas, Pereira, 2024
- Autores:
-
García Noreña, Nikolas
Ríos Gallego, Juan Alejandro
- Tipo de recurso:
- Trabajo de grado de pregrado
- Fecha de publicación:
- 2024
- Institución:
- Universidad Católica de Pereira
- Repositorio:
- Repositorio Institucional - RIBUC
- Idioma:
- spa
- OAI Identifier:
- oai:repositorio.ucp.edu.co:10785/16037
- Acceso en línea:
- https://hdl.handle.net/10785/16037
- Palabra clave:
- Estrategias
Marketing
Cliente
Fidelización
Strategies
Marketing
Customer
Loyalty
- Rights
- openAccess
- License
- Atribución-NoComercial-SinDerivadas 4.0 Internacional (CC BY-NC-ND 4.0)
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Estrategias de marketing para generar fidelización de clientes en el restaurante La H hamburguesería de Pereira |
| title |
Estrategias de marketing para generar fidelización de clientes en el restaurante La H hamburguesería de Pereira |
| spellingShingle |
Estrategias de marketing para generar fidelización de clientes en el restaurante La H hamburguesería de Pereira Estrategias Marketing Cliente Fidelización Strategies Marketing Customer Loyalty |
| title_short |
Estrategias de marketing para generar fidelización de clientes en el restaurante La H hamburguesería de Pereira |
| title_full |
Estrategias de marketing para generar fidelización de clientes en el restaurante La H hamburguesería de Pereira |
| title_fullStr |
Estrategias de marketing para generar fidelización de clientes en el restaurante La H hamburguesería de Pereira |
| title_full_unstemmed |
Estrategias de marketing para generar fidelización de clientes en el restaurante La H hamburguesería de Pereira |
| title_sort |
Estrategias de marketing para generar fidelización de clientes en el restaurante La H hamburguesería de Pereira |
| dc.creator.fl_str_mv |
García Noreña, Nikolas Ríos Gallego, Juan Alejandro |
| dc.contributor.author.none.fl_str_mv |
García Noreña, Nikolas Ríos Gallego, Juan Alejandro |
| dc.contributor.corporatename.none.fl_str_mv |
Universidad Católica de Pereira |
| dc.contributor.none.fl_str_mv |
Marulanda Betancur, Diana Carolina |
| dc.subject.proposal.spa.fl_str_mv |
Estrategias Marketing Cliente Fidelización |
| topic |
Estrategias Marketing Cliente Fidelización Strategies Marketing Customer Loyalty |
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Strategies Marketing Customer Loyalty |
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Trabajo de grado (Mercadeo). Facultad de Ciencias Económicas y Administrativas, Pereira, 2024 |
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Trabajo de Grado – Pregrado |
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spa |
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DDMME84 |
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Marulanda Betancur, Diana CarolinaGarcía Noreña, NikolasRíos Gallego, Juan AlejandroUniversidad Católica de Pereira2024-09-17T01:02:04Z2024-09-17T01:02:04Z2024-05-29https://hdl.handle.net/10785/16037Trabajo de grado (Mercadeo). Facultad de Ciencias Económicas y Administrativas, Pereira, 2024Esta investigación aborda aspectos clave del restaurante La H, desde la identificación de problemas hasta la propuesta de estrategias para mejorar su desempeño. Se describe el problema, basado en un análisis de la situación interna y externa, incluyendo competencia, calidad del servicio y satisfacción del cliente. La justificación del estudio resalta la importancia de abordar estos problemas para garantizar el éxito del restaurante en un mercado competitivo. Se establecen objetivos claros que guían la investigación y la formulación de estrategias. El marco referencial proporciona contexto teórico y antecedentes relevantes, destacando la importancia del marketing en la industria de restaurantes. La metodología de investigación se detalla con precisión, incluyendo técnicas de recolección de datos y análisis de la muestra de estudio. Los resultados presentan un análisis completo de la situación del restaurante y estrategias detalladas de producto, precio, plaza y promoción. Las conclusiones y recomendaciones ofrecen acciones prácticas para mejorar el desempeño del restaurante.This research addresses key aspects of La H restaurant, from identifying problems to proposing strategies to improve its performance. The problem is described based on an analysis of the internal and external situation, including competition, service quality, and customer satisfaction. The study's justification highlights the importance of addressing these issues to ensure the restaurant's success in a competitive market. Clear objectives are established to guide the research and strategy formulation. The referential framework provides theoretical context and relevant background, highlighting the importance of marketing in the restaurant industry. The research methodology is detailed precisely, including data collection techniques and analysis of the study sample. The results present a comprehensive analysis of the restaurant's situation and detailed strategies for product, price, place, and promotion. The conclusions and recommendations offer practical actions to improve the restaurant's performance.Universidad Católica de Pereira. 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jecuta públicamente en forma digital la Obra o cualquier Obra Derivada u Obra Colectiva, Usted debe mantener intacta toda la información de derecho de autor de la Obra y proporcionar, de forma razonable según el medio o manera que Usted esté utilizando: (i) el nombre del Autor Original si está provisto (o seudónimo, si fuere aplicable), y/o (ii) el nombre de la parte o las partes que el Autor Original y/o el Licenciante hubieren designado para la atribución (v.g., un instituto patrocinador, editorial, publicación) en la información de los derechos de autor del Licenciante, términos de servicios o de otras formas razonables; el título de la Obra si está provisto; en la medida de lo razonablemente factible y, si está provisto, el Identificador Uniforme de Recursos (Uniform Resource Identifier) que el Licenciante especifica para ser asociado con la Obra, salvo que tal URI no se refiera a la nota sobre los derechos de autor o a la información sobre el licenciamiento de la Obra; y en el caso de una Obra Derivada, atribuir el crédito identificando el uso de la Obra en la Obra Derivada (v.g., "Traducción Francesa de la Obra del Autor Original," o "Guión Cinematográfico basado en la Obra original del Autor Original"). Tal crédito puede ser implementado de cualquier forma razonable; en el caso, sin embargo, de Obras Derivadas u Obras Colectivas, tal crédito aparecerá, como mínimo, donde aparece el crédito de cualquier otro autor comparable y de una manera, al menos, tan destacada como el crédito de otro autor comparable.</li>
      <li>
        Para evitar toda confusión, el Licenciante aclara que, cuando la obra es una composición musical:
        <ol type="i">
          <li>Regalías por interpretación y ejecución bajo licencias generales. El Licenciante se reserva el derecho exclusivo de autorizar la ejecución pública o la ejecución pública digital de la obra y de recolectar, sea individualmente o a través de una sociedad de gestión colectiva de derechos de autor y derechos conexos (por ejemplo, SAYCO), las regalías por la ejecución pública o por la ejecución pública digital de la obra (por ejemplo Webcast) licenciada bajo licencias generales, si la interpretación o ejecución de la obra está primordialmente orientada por o dirigida a la obtención de una ventaja comercial o una compensación monetaria privada.</li>
          <li>Regalías por Fonogramas. El Licenciante se reserva el derecho exclusivo de recolectar, individualmente o a través de una sociedad de gestión colectiva de derechos de autor y derechos conexos (por ejemplo, los consagrados por la SAYCO), una agencia de derechos musicales o algún agente designado, las regalías por cualquier fonograma que Usted cree a partir de la obra (“versión cover”) y distribuya, en los términos del régimen de derechos de autor, si la creación o distribución de esa versión cover está primordialmente destinada o dirigida a obtener una ventaja comercial o una compensación monetaria privada.</li>
        </ol>
      </li>
      <li>Gestión de Derechos de Autor sobre Interpretaciones y Ejecuciones Digitales (WebCasting). Para evitar toda confusión, el Licenciante aclara que, cuando la obra sea un fonograma, el Licenciante se reserva el derecho exclusivo de autorizar la ejecución pública digital de la obra (por ejemplo, webcast) y de recolectar, individualmente o a través de una sociedad de gestión colectiva de derechos de autor y derechos conexos (por ejemplo, ACINPRO), las regalías por la ejecución pública digital de la obra (por ejemplo, webcast), sujeta a las disposiciones aplicables del régimen de Derecho de Autor, si esta ejecución pública digital está primordialmente dirigida a obtener una ventaja comercial o una compensación monetaria privada.</li>
    </ol>
  </li>
  <br/>
  <li>
    Representaciones, Garantías y Limitaciones de Responsabilidad.
    <p>A MENOS QUE LAS PARTES LO ACORDARAN DE OTRA FORMA POR ESCRITO, EL LICENCIANTE OFRECE LA OBRA (EN EL ESTADO EN EL QUE SE ENCUENTRA) “TAL CUAL”, SIN BRINDAR GARANTÍAS DE CLASE ALGUNA RESPECTO DE LA OBRA, YA SEA EXPRESA, IMPLÍCITA, LEGAL O CUALQUIERA OTRA, INCLUYENDO, SIN LIMITARSE A ELLAS, GARANTÍAS DE TITULARIDAD, COMERCIABILIDAD, ADAPTABILIDAD O ADECUACIÓN A PROPÓSITO DETERMINADO, AUSENCIA DE INFRACCIÓN, DE AUSENCIA DE DEFECTOS LATENTES O DE OTRO TIPO, O LA PRESENCIA O AUSENCIA DE ERRORES, SEAN O NO DESCUBRIBLES (PUEDAN O NO SER ESTOS DESCUBIERTOS). ALGUNAS JURISDICCIONES NO PERMITEN LA EXCLUSIÓN DE GARANTÍAS IMPLÍCITAS, EN CUYO CASO ESTA EXCLUSIÓN PUEDE NO APLICARSE A USTED.</p>
  </li>
  <br/>
  <li>
    Limitación de responsabilidad.
    <p>A MENOS QUE LO EXIJA EXPRESAMENTE LA LEY APLICABLE, EL LICENCIANTE NO SERÁ RESPONSABLE ANTE USTED POR DAÑO ALGUNO, SEA POR RESPONSABILIDAD EXTRACONTRACTUAL, PRECONTRACTUAL O CONTRACTUAL, OBJETIVA O SUBJETIVA, SE TRATE DE DAÑOS MORALES O PATRIMONIALES, DIRECTOS O INDIRECTOS, PREVISTOS O IMPREVISTOS PRODUCIDOS POR EL USO DE ESTA LICENCIA O DE LA OBRA, AUN CUANDO EL LICENCIANTE HAYA SIDO ADVERTIDO DE LA POSIBILIDAD DE DICHOS DAÑOS. ALGUNAS LEYES NO PERMITEN LA EXCLUSIÓN DE CIERTA RESPONSABILIDAD, EN CUYO CASO ESTA EXCLUSIÓN PUEDE NO APLICARSE A USTED.</p>
  </li>
  <br/>
  <li>
    Término.
    <ol type="a">
      <li>Esta Licencia y los derechos otorgados en virtud de ella terminarán automáticamente si Usted infringe alguna condición establecida en ella. Sin embargo, los individuos o entidades que han recibido Obras Derivadas o Colectivas de Usted de conformidad con esta Licencia, no verán terminadas sus licencias, siempre que estos individuos o entidades sigan cumpliendo íntegramente las condiciones de estas licencias. Las Secciones 1, 2, 5, 6, 7, y 8 subsistirán a cualquier terminación de esta Licencia.</li>
      <li>Sujeta a las condiciones y términos anteriores, la licencia otorgada aquí es perpetua (durante el período de vigencia de los derechos de autor de la obra). No obstante lo anterior, el Licenciante se reserva el derecho a publicar y/o estrenar la Obra bajo condiciones de licencia diferentes o a dejar de distribuirla en los términos de esta Licencia en cualquier momento; en el entendido, sin embargo, que esa elección no servirá para revocar esta licencia o que deba ser otorgada , bajo los términos de esta licencia), y esta licencia continuará en pleno vigor y efecto a menos que sea terminada como se expresa atrás. La Licencia revocada continuará siendo plenamente vigente y efectiva si no se le da término en las condiciones indicadas anteriormente.</li>
    </ol>
  </li>
  <br/>
  <li>
    Varios.
    <ol type="a">
      <li>Cada vez que Usted distribuya o ponga a disposición pública la Obra o una Obra Colectiva, el Licenciante ofrecerá al destinatario una licencia en los mismos términos y condiciones que la licencia otorgada a Usted bajo esta Licencia.</li>
      <li>Si alguna disposición de esta Licencia resulta invalidada o no exigible, según la legislación vigente, esto no afectará ni la validez ni la aplicabilidad del resto de condiciones de esta Licencia y, sin acción adicional por parte de los sujetos de este acuerdo, aquélla se entenderá reformada lo mínimo necesario para hacer que dicha disposición sea válida y exigible.</li>
      <li>Ningún término o disposición de esta Licencia se estimará renunciada y ninguna violación de ella será consentida a menos que esa renuncia o consentimiento sea otorgado por escrito y firmado por la parte que renuncie o consienta.</li>
      <li>Esta Licencia refleja el acuerdo pleno entre las partes respecto a la Obra aquí licenciada. No hay arreglos, acuerdos o declaraciones respecto a la Obra que no estén especificados en este documento. El Licenciante no se verá limitado por ninguna disposición adicional que pueda surgir en alguna comunicación emanada de Usted. Esta Licencia no puede ser modificada sin el consentimiento mutuo por escrito del Licenciante y Usted.</li>
    </ol>
  </li>
  <br/>
</ol>
 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