Diseño e Implementación de las bases de un Sistema De Gestión de la Calidad para una Biblioteca Universitaria
The main objectives of the present Grade Project is to design, and implement the bases of Management Quality System for an University Library based on international guides and standards type NTC ISO 9001:2000 This proposal was developed into Pontificia Universidad Javeriana of Cali, with the purpose...
- Autores:
-
Ochoa Gallego, Maria Teresa
Findlay Burbano, Maria Elena
- Tipo de recurso:
- Trabajo de grado de pregrado
- Fecha de publicación:
- 2003
- Institución:
- Universidad del Quindío
- Repositorio:
- Repositorio Universidad del Quindío
- Idioma:
- spa
- OAI Identifier:
- oai:bdigital.uniquindio.edu.co:001/5431
- Acceso en línea:
- https://bdigital.uniquindio.edu.co/handle/001/5431
- Palabra clave:
- Sistema de Gestión
- Rights
- openAccess
- License
- Derechos Reservados - Universidad del Quindio
| Summary: | The main objectives of the present Grade Project is to design, and implement the bases of Management Quality System for an University Library based on international guides and standards type NTC ISO 9001:2000 This proposal was developed into Pontificia Universidad Javeriana of Cali, with the purpose to improve the internal process and service offered toward academic university community. |
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