ROI en Capacitación: ¿Herramienta Estratégica o Evaluación Desaprovechada? Un Análisis en el Departamento de Santander, Colombia
- Autores:
-
Contreras Pacheco, Orlando Enrique
Mosquera Navarro, Rodolfo
Lésmez Peralta, Juan Camilo
- Tipo de recurso:
- Article of journal
- Fecha de publicación:
- 2025
- Institución:
- Universidad Pedagógica y Tecnológica de Colombia
- Repositorio:
- RiUPTC: Repositorio Institucional UPTC
- Idioma:
- spa
- OAI Identifier:
- oai:repositorio.uptc.edu.co:001/21532
- Acceso en línea:
- https://doi.org/10.19053/uptc.20278306.v15.n1.2025.19185
- Palabra clave:
- Training and development
Return on investment
Human capital
Program evaluation
Capacitación y desarrollo
Retorno de inversión
Capital humano
Evaluación de programas
- Rights
- openAccess
- License
- Revista de Investigación, Desarrollo e Innovación - 2025
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ROI en Capacitación: ¿Herramienta Estratégica o Evaluación Desaprovechada? Un Análisis en el Departamento de Santander, Colombia |
| title |
ROI en Capacitación: ¿Herramienta Estratégica o Evaluación Desaprovechada? Un Análisis en el Departamento de Santander, Colombia |
| spellingShingle |
ROI en Capacitación: ¿Herramienta Estratégica o Evaluación Desaprovechada? Un Análisis en el Departamento de Santander, Colombia Training and development Return on investment Human capital Program evaluation Capacitación y desarrollo Retorno de inversión Capital humano Evaluación de programas |
| title_short |
ROI en Capacitación: ¿Herramienta Estratégica o Evaluación Desaprovechada? Un Análisis en el Departamento de Santander, Colombia |
| title_full |
ROI en Capacitación: ¿Herramienta Estratégica o Evaluación Desaprovechada? Un Análisis en el Departamento de Santander, Colombia |
| title_fullStr |
ROI en Capacitación: ¿Herramienta Estratégica o Evaluación Desaprovechada? Un Análisis en el Departamento de Santander, Colombia |
| title_full_unstemmed |
ROI en Capacitación: ¿Herramienta Estratégica o Evaluación Desaprovechada? Un Análisis en el Departamento de Santander, Colombia |
| title_sort |
ROI en Capacitación: ¿Herramienta Estratégica o Evaluación Desaprovechada? Un Análisis en el Departamento de Santander, Colombia |
| dc.creator.fl_str_mv |
Contreras Pacheco, Orlando Enrique Mosquera Navarro, Rodolfo Lésmez Peralta, Juan Camilo |
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Contreras Pacheco, Orlando Enrique Mosquera Navarro, Rodolfo Lésmez Peralta, Juan Camilo |
| dc.subject.none.fl_str_mv |
Training and development Return on investment Human capital Program evaluation Capacitación y desarrollo Retorno de inversión Capital humano Evaluación de programas |
| topic |
Training and development Return on investment Human capital Program evaluation Capacitación y desarrollo Retorno de inversión Capital humano Evaluación de programas |
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2025 |
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2025-01-15 |
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Alsalamah, A., & Callinan, C. (2022). The Kirkpatrick model for training evaluation: bibliometric analysis after 60 years (1959-2020). Industrial and Commercial Training, 54 (1), 36-63. https://doi.org/10.1108/ICT-12-2020-0115. Avella, J. (2016). Delphi Panels: Research Design, Procedures, Advantages, and Challenges. International Journal of Doctoral Studies, 11, 305-321. https://doi.org/10.28945/3561 Becker, G. S. (1964). Human Capital: A Theoretical and Empirical Analysis, with Special Reference to Education. University of Chicago Press. Capapé-Aguilar, J., Susaeta-Erburu, L., Pin-Arboledas, J. R., Danvila-Valle, I., & Suárez-Ruz, E. (2016). Is the return in investment on human resource management policies measured? an analysis in spain. Innovar, 26 (59), 91-100. https://doi:10.15446/innovar.v26n59.54365 Contreras-Pacheco, O. E., & Lésmez-Peralta, J. C. (2021). Enmarcando la seguridad y la salud en el trabajo: entre lo reglamentario, lo estratégico y lo moral. Revista EAN, (90), 101-122. https://doi.org/10.21158/01208160.n90.2021.2874 Curado, C., & Bernardino, G. (2018). Training programs’ return on investment in the Portuguese railway company: a fuzzy-set Qualitative Comparative Analysis: Training programs’ return on investment. International Journal of Training and Development, 22 (4), 239–255. https://doi.org/10.1111/ijtd.12136 Curado, C., & Sousa, I. (2021). Training evaluation of a sales programme in a Portuguese cosmetics SME. Industrial and Commercial Training, 53 (3), 283-293. https://doi.org/10.1108/ICT-12-2019-0107 Dadd, D., & Hinton, M. (2023). Performance measurement and evaluation: applying return on investment (ROI) to human capital investments. International Journal of Productivity and Performance Management, 72 (9), 2736-2764. https://doi.org/10.1108/IJPPM-10-2021-0573 Garrigós-Simón, F. J., González-Cruz, T., & Contreras-Pacheco, O. E. (2017). Policies to enhance social development through the promotion of SME and social entrepreneurship: A study in the Colombian construction industry. Entrepreneurship & Regional Development, 29 (1-2), 51-70. https://doi.org/10.1080/08985626.2016.1255437 Goulart, E. L., Weymer, A. S. Q., & Moreira, V. R. (2022). The influence of self-efficacy on training effectiveness in cooperative organizations. Revista de Administração da UFSM, 15 (2), 331-353. https://doi.org/10.5902/1983465967213 Hsu, C. C., & Sandford, B. A. (2007). The Delphi technique: Making sense of consensus. University of Massachusetts Amherst. https://doi.org/10.7275/PDZ9-TH90 Human Factor Consulting. (9 de septiembre, 2024). ¿Qué tanto invierten en sus empleados las empresas en capacitación en Colombia? Human Factor Consulting. https://humanfactorconsulting.com/2024/09/09/que-tanto-invierten-en-sus-empleados-las-empresas-en-capacitacion-en-colombia/ Kirkpatrick, D. L. (1959). Techniques for evaluating training programs. Journal of the American Society of Training Directors, 13, 3-9. Jain, G., Sharma, N., & Shrivastava, A. (2021). Enhancing training effectiveness for organizations through blockchain-enabled training effectiveness measurement (BETEM). Journal of Organizational Change Management, 34 (2), 439-461. https://doi.org/10.1108/JOCM-10-2020-0303 Landeta, J., & Lertxundi, A. (2024). Quality indicators for Delphi studies. Futures & Foresight Science, 6, e172. https://doi.org/10.1002/ffo2.172 López-Dukmak, F. (2003). Visión internacional de la evaluación del impacto y retorno sobre la inversión en programas de capacitación en Chile, Argentina y Colombia. Revista Facultad de Ciencias Económicas, 12 (1), 40–48. Mehale, K. D., Govender, C. M., & Mabaso, C. M. (2021). Maximising training evaluation for employee performance improvement. SA Journal of Human Resource Management/SA Tydskrif vir Menslikehulpbronbestuur,19 (0), 14-73. https://doi.org/10.4102/sajhrm.v19i0.1473 Molenda, M. (2015). In search of the elusive ADDIE model. Performance Improvement, 54 (2), 40-42. https://doi.org/10.1002/pfi.21461 Phillips, J. J. (2006). Return on investment in training and performance improvement programs (2nd. ed.). Routledge. Phillips, J. J. (2016). Handbook of training evaluation and measurement methods (4a. ed.). Routledge. https://doi.org/10.4324/9781315757230 Phillips, P. P., & Phillips, J. J. (2024). The dilemma of leadership development. Strategic HR Review, 23 (3), 99-104. https://doi.org/10.1108/SHR-01-2024-0006 Qamar, Y., Agrawal, R. K., Samad, T. A., & Chiappetta-Jabbour, C. J. (2021). When technology meets people: the interplay of artificial intelligence and human resource management. Journal of Enterprise Information Management, 34 (5), 1339-1370. https://doi.org/10.1108/JEIM-11-2020-0436 Schroeder-Strong, M. P., Schreiber, B., & Bennett, W. (2024). A Methodology for Projecting the Return on Investment of Training Technologies. Military Psychology, 36 (1), 125-136. https://doi.org/10.1080/08995605.2022.2050164 Schultz, T. W. (1961). Investment in Human Capital. The American Economic Review, 51 (1), 1-17. Stone, R. J., Cox, A., Gavin, M., & Carpini, J. (2024). Human Resource Management. John Wiley & Sons. Taghipoorreyneh, M. (2023). Mixed methods and the Delphi method. In R.J. Tierney, F. Rizvi, & K. Ercikan (Eds.) (pp. 608–614). International Encyclopedia of Education (4th. Edition). Oxford: Elsevier. https://doi.org/10.1016/B978-0-12-818630-5.11078-4 Williams, S. D., Graham, T. S., & Baker, B. (2003). Evaluating outdoor experiential training for leadership and team building. Journal of Management Development, 22 (1), 45–59. https://doi.org/10.1108/02621710310454851 |
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Contreras Pacheco, Orlando EnriqueMosquera Navarro, RodolfoLésmez Peralta, Juan Camilo2025-01-15 00:00:002025-01-15 00:00:002025-01-152027-830610.19053/uptc.20278306.v15.n1.2025.191852389-9417https://doi.org/10.19053/uptc.20278306.v15.n1.2025.19185application/pdftext/xmlspaUniversidad Pedagógica y Tecnológica de ColombiaRevista de Investigación, Desarrollo e Innovación - 2025https://creativecommons.org/licenses/by-nc-sa/4.0/info:eu-repo/semantics/openAccesshttp://purl.org/coar/access_right/c_abf2https://revistas.uptc.edu.co/index.php/investigacion_duitama/article/view/19185Training and developmentReturn on investmentHuman capitalProgram evaluationCapacitación y desarrolloRetorno de inversiónCapital humanoEvaluación de programasROI en Capacitación: ¿Herramienta Estratégica o Evaluación Desaprovechada? Un Análisis en el Departamento de Santander, ColombiaArtículo de revistahttp://purl.org/coar/resource_type/c_6501http://purl.org/coar/resource_type/c_2df8fbb1info:eu-repo/semantics/articleJournal articleinfo:eu-repo/semantics/publishedVersionTexthttp://purl.org/coar/version/c_970fb48d4fbd8a85Alsalamah, A., & Callinan, C. (2022). The Kirkpatrick model for training evaluation: bibliometric analysis after 60 years (1959-2020). Industrial and Commercial Training, 54 (1), 36-63. https://doi.org/10.1108/ICT-12-2020-0115.Avella, J. (2016). Delphi Panels: Research Design, Procedures, Advantages, and Challenges. International Journal of Doctoral Studies, 11, 305-321. https://doi.org/10.28945/3561Becker, G. S. (1964). Human Capital: A Theoretical and Empirical Analysis, with Special Reference to Education. University of Chicago Press.Capapé-Aguilar, J., Susaeta-Erburu, L., Pin-Arboledas, J. R., Danvila-Valle, I., & Suárez-Ruz, E. (2016). Is the return in investment on human resource management policies measured? an analysis in spain. Innovar, 26 (59), 91-100. https://doi:10.15446/innovar.v26n59.54365Contreras-Pacheco, O. E., & Lésmez-Peralta, J. C. (2021). Enmarcando la seguridad y la salud en el trabajo: entre lo reglamentario, lo estratégico y lo moral. Revista EAN, (90), 101-122. https://doi.org/10.21158/01208160.n90.2021.2874Curado, C., & Bernardino, G. (2018). Training programs’ return on investment in the Portuguese railway company: a fuzzy-set Qualitative Comparative Analysis: Training programs’ return on investment. International Journal of Training and Development, 22 (4), 239–255. https://doi.org/10.1111/ijtd.12136Curado, C., & Sousa, I. (2021). Training evaluation of a sales programme in a Portuguese cosmetics SME. Industrial and Commercial Training, 53 (3), 283-293. https://doi.org/10.1108/ICT-12-2019-0107Dadd, D., & Hinton, M. (2023). Performance measurement and evaluation: applying return on investment (ROI) to human capital investments. International Journal of Productivity and Performance Management, 72 (9), 2736-2764. https://doi.org/10.1108/IJPPM-10-2021-0573Garrigós-Simón, F. J., González-Cruz, T., & Contreras-Pacheco, O. E. (2017). Policies to enhance social development through the promotion of SME and social entrepreneurship: A study in the Colombian construction industry. Entrepreneurship & Regional Development, 29 (1-2), 51-70. https://doi.org/10.1080/08985626.2016.1255437Goulart, E. L., Weymer, A. S. Q., & Moreira, V. R. (2022). The influence of self-efficacy on training effectiveness in cooperative organizations. Revista de Administração da UFSM, 15 (2), 331-353. https://doi.org/10.5902/1983465967213Hsu, C. C., & Sandford, B. A. (2007). The Delphi technique: Making sense of consensus. University of Massachusetts Amherst. https://doi.org/10.7275/PDZ9-TH90Human Factor Consulting. (9 de septiembre, 2024). ¿Qué tanto invierten en sus empleados las empresas en capacitación en Colombia? Human Factor Consulting. https://humanfactorconsulting.com/2024/09/09/que-tanto-invierten-en-sus-empleados-las-empresas-en-capacitacion-en-colombia/Kirkpatrick, D. L. (1959). Techniques for evaluating training programs. Journal of the American Society of Training Directors, 13, 3-9.Jain, G., Sharma, N., & Shrivastava, A. (2021). Enhancing training effectiveness for organizations through blockchain-enabled training effectiveness measurement (BETEM). Journal of Organizational Change Management, 34 (2), 439-461. https://doi.org/10.1108/JOCM-10-2020-0303Landeta, J., & Lertxundi, A. (2024). Quality indicators for Delphi studies. Futures & Foresight Science, 6, e172. https://doi.org/10.1002/ffo2.172López-Dukmak, F. (2003). Visión internacional de la evaluación del impacto y retorno sobre la inversión en programas de capacitación en Chile, Argentina y Colombia. Revista Facultad de Ciencias Económicas, 12 (1), 40–48.Mehale, K. D., Govender, C. M., & Mabaso, C. M. (2021). Maximising training evaluation for employee performance improvement. SA Journal of Human Resource Management/SA Tydskrif vir Menslikehulpbronbestuur,19 (0), 14-73. https://doi.org/10.4102/sajhrm.v19i0.1473Molenda, M. (2015). In search of the elusive ADDIE model. Performance Improvement, 54 (2), 40-42. https://doi.org/10.1002/pfi.21461Phillips, J. J. (2006). Return on investment in training and performance improvement programs (2nd. ed.). Routledge.Phillips, J. J. (2016). Handbook of training evaluation and measurement methods (4a. ed.). Routledge. https://doi.org/10.4324/9781315757230Phillips, P. P., & Phillips, J. J. (2024). The dilemma of leadership development. Strategic HR Review, 23 (3), 99-104. https://doi.org/10.1108/SHR-01-2024-0006Qamar, Y., Agrawal, R. K., Samad, T. A., & Chiappetta-Jabbour, C. J. (2021). When technology meets people: the interplay of artificial intelligence and human resource management. Journal of Enterprise Information Management, 34 (5), 1339-1370. https://doi.org/10.1108/JEIM-11-2020-0436Schroeder-Strong, M. P., Schreiber, B., & Bennett, W. (2024). A Methodology for Projecting the Return on Investment of Training Technologies. Military Psychology, 36 (1), 125-136. https://doi.org/10.1080/08995605.2022.2050164Schultz, T. W. (1961). Investment in Human Capital. The American Economic Review, 51 (1), 1-17.Stone, R. J., Cox, A., Gavin, M., & Carpini, J. (2024). Human Resource Management. John Wiley & Sons. Taghipoorreyneh, M. (2023). Mixed methods and the Delphi method. In R.J. Tierney, F. Rizvi, & K. Ercikan (Eds.) (pp. 608–614). International Encyclopedia of Education (4th. Edition). Oxford: Elsevier. https://doi.org/10.1016/B978-0-12-818630-5.11078-4Williams, S. D., Graham, T. S., & Baker, B. (2003). Evaluating outdoor experiential training for leadership and team building. Journal of Management Development, 22 (1), 45–59. https://doi.org/10.1108/02621710310454851176116115Revista de Investigación, Desarrollo e Innovaciónhttps://revistas.uptc.edu.co/index.php/investigacion_duitama/article/download/19185/15519https://revistas.uptc.edu.co/index.php/investigacion_duitama/article/download/19185/16482Núm. 1 , Año 2025 : Enero-JunioPublicationOREORE.xmltext/xml2848https://repositorio.uptc.edu.co/bitstreams/be4274c4-4b19-4388-8e27-1c7a7676e6ce/download671d12a878833cdf184d654fa4c3a4a0MD51falseAnonymousREAD001/21532oai:repositorio.uptc.edu.co:001/215322026-10-29 18:08:34.018https://creativecommons.org/licenses/by-nc-sa/4.0/metadata.onlyhttps://repositorio.uptc.edu.coRepositorio Institucional UPTCbdigital@metabiblioteca.com |