Impacto de las tecnologías de información y comunicación en el desempeño de la negociación internacional

Este artículo establece las relaciones entre el nivel de importancia de las Tecnologías de Información y Comunicación (TIC), la frecuencia de uso de estas herramientas, y la eficiencia y eficacia alcanzada en los procesos de negociación internacional.

Autores:
Tipo de recurso:
Fecha de publicación:
2015
Institución:
Universidad de Medellín
Repositorio:
Repositorio UDEM
Idioma:
spa
OAI Identifier:
oai:repository.udem.edu.co:11407/3447
Acceso en línea:
http://hdl.handle.net/11407/3447
Palabra clave:
Information and communication technologies (ICT)
International negotiation
Effectiveness
Enterprises.
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openAccess
License
http://purl.org/coar/access_right/c_abf2
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oai_identifier_str oai:repository.udem.edu.co:11407/3447
network_acronym_str REPOUDEM2
network_name_str Repositorio UDEM
repository_id_str
dc.title.spa.fl_str_mv Impacto de las tecnologías de información y comunicación en el desempeño de la negociación internacional
Impact of Information and Communication Technologies in International Negotiation Performance
title Impacto de las tecnologías de información y comunicación en el desempeño de la negociación internacional
spellingShingle Impacto de las tecnologías de información y comunicación en el desempeño de la negociación internacional
Information and communication technologies (ICT)
International negotiation
Effectiveness
Enterprises.
title_short Impacto de las tecnologías de información y comunicación en el desempeño de la negociación internacional
title_full Impacto de las tecnologías de información y comunicación en el desempeño de la negociación internacional
title_fullStr Impacto de las tecnologías de información y comunicación en el desempeño de la negociación internacional
title_full_unstemmed Impacto de las tecnologías de información y comunicación en el desempeño de la negociación internacional
title_sort Impacto de las tecnologías de información y comunicación en el desempeño de la negociación internacional
dc.subject.spa.fl_str_mv Information and communication technologies (ICT)
International negotiation
Effectiveness
Enterprises.
topic Information and communication technologies (ICT)
International negotiation
Effectiveness
Enterprises.
description Este artículo establece las relaciones entre el nivel de importancia de las Tecnologías de Información y Comunicación (TIC), la frecuencia de uso de estas herramientas, y la eficiencia y eficacia alcanzada en los procesos de negociación internacional.
publishDate 2015
dc.date.created.none.fl_str_mv 2015
dc.date.accessioned.none.fl_str_mv 2017-06-15T22:05:21Z
dc.date.available.none.fl_str_mv 2017-06-15T22:05:21Z
dc.type.eng.fl_str_mv Article
dc.type.coar.fl_str_mv http://purl.org/coar/resource_type/c_6501
http://purl.org/coar/resource_type/c_2df8fbb1
dc.type.driver.none.fl_str_mv info:eu-repo/semantics/article
dc.identifier.citation.spa.fl_str_mv Cano Arenas, J. A. & Baena, J. J. (2015). Impact of Information and Communication Technologies in International Negotiation Performance. Review of Business Management, 17(54), 751-768. 
dc.identifier.issn.none.fl_str_mv 18064892
dc.identifier.uri.none.fl_str_mv http://hdl.handle.net/11407/3447
dc.identifier.doi.none.fl_str_mv DOI: http://dx.doi.org/10.7819/rbgn.v17i54.1901
dc.identifier.eissn.none.fl_str_mv 19830807
identifier_str_mv Cano Arenas, J. A. & Baena, J. J. (2015). Impact of Information and Communication Technologies in International Negotiation Performance. Review of Business Management, 17(54), 751-768. 
18064892
DOI: http://dx.doi.org/10.7819/rbgn.v17i54.1901
19830807
url http://hdl.handle.net/11407/3447
dc.language.iso.none.fl_str_mv spa
language spa
dc.relation.isversionof.spa.fl_str_mv https://rbgn.fecap.br/RBGN/article/view/1901/pdf
dc.relation.ispartofes.spa.fl_str_mv Review of Business Management, 17 (54), (2015), pp. 751-768.
dc.relation.references.spa.fl_str_mv Afsarmanesh, H., Camarinha-Matos, L., y Msanjila, S. (2009). On management of 2nd generation virtual organizations breeding environments. Annual Reviews in Control, 33(2), 209-219.
Aguilar, S., Bustamante, L.F., y Cano, J. (2013). Uso y apropiación de la tecnología de información y comunicación: dos conceptos para la negociación internacional en organizaciones productivas. Revista Escuela de Administración de Negocios EAN, 75(0), 56-69.
Angeles, R. (2006). Business-To-Business E-Procurement Corporate Initiative: A Descriptive Empirical StudyY. ICEC 2006 Conference, Fredericton, NB, Canada.
Antlová, K. (2009). Motivation and barriers of ict adoption in small and medium-sized enterprises.
E A M: Ekonomie a Management, 12(2), 140-155. Baena, J., y Cano, J. (2014). Uso de tecnologías de información y comunicación para la negociación internacional ¿ventaja para las empresas colombianas. Revista Ciencias Estrategicas, 22(32), 1-29.
Banco Mundial. (2013). World Development Indicators: The information society. Washington, USA. Recuperado de http://wdi.worldbank.org/ table/5.12
Barba-Sánchez, S., Martínez-Ruiz, M., y JiménezZarco, A. (2007). Drivers, benefits and challenges of ict adoption by small and medium sized enterprises (Smes): A literature review. Problems and Perspectives in Management, 5(1), 103-114.
Bayo-Moriones, A., Billon, M., y Lera-Lopez, F. (2013). Perceived performance effects of ICT in manufacturing SMEs. Industrial Management y Data Systems, 113(1), 117-135.
Bernal-Jurado, E., y Moral-Pajares, E. (2010). Internet and international trade by manufacturers: An approach using industrial sectors data. Innovar Revista de Ciencias Administrativas y Sociales, 20(38), 191-202.
Bichler, M., Kersten, G., y Strecker, S. (2003). Towards a structured design of electronic negotiations. Group Decision And Negotiation, 12(4), 311-335.
Boeck, H., Bendavid, Y., y Lefebvre, E. (2009). Evolving B2B e-commerce adaptation for SME suppliers. Journal Of Business y Industrial Marketing, 24(7-8), 561-573.
Cano, J., y Baena, J. (2013). Retos en la implementación de las TIC para el proceso de negociación internacional. Cuadernos de Administración, 29(50),142-152.
Chibelushi, C., y Costello, P. (2009). Challenges facing w. midlands ICT-oriented Smes. Journal of Small Business and Enterprise Development, 16(2), 210-239.
Corsaro, D., y Snehota, I. (2012). Perceptions of Change in Business Relationships and Networks. Industrial Marketing Management, 41(2), 270-286.
Davis, F. (1989). Perceived usefulness, percived ease of use, and aceptance of information technology. Mis Quarterly, 13(3), 319-340.
Gomez, R. (2013). The changing field of ictd: growth and maturation of the field, 2000-2010.Electronic Journal of Information Systems in Developing Countries, 58(1),1-21.
Hatta, T., y Ken-ichi, O. (2008). Effects of visual cue and spatial distance on exitability in electronic negotiation. Computers In Human Behavior, 24(4), 1542-1551.
Hidalgo, A., y Lopez, V. (2009). Drivers and Impacts of ICT Adoption on Transport and Logistics Services. Asian Journal Of Technology Innovation, 17(2), 27-47.
Jean, R., Sinkovics, R., y Cavusgil, S. (2010). Enhancing international customer-supplier relationships through IT resources: A study of Taiwanese electronics suppliers. Journal Of International Business Studies, 41(7), 1218-1239.
Jean, R., Sinkovics, R., y Kim, D. (2008). Information technology and organizational performance within international business to business relationships A review and an integrated conceptual framework. International Marketing Review, 25(5), 563-583.
Jevtic, B., Dedjanski, S., Beslac, M., Grozdanic, R., y Damnjanovic, A. (2013). Sme technology capacity building for competitiveness and exportevidence from balkan countries. Metalurgia International, 18(4),162-170.
Johnson, N., y Cooper, R. (2009). Media, affect, concession, and agreement in negotiation: IM versus telephone. Decision Support Systems, 46(3), 673-684.
Jonkers, H., Lankhorst, M., Van buuren, R., Hoppenbrouwers, S., Bonsangue, M., y Van der torre, L. (2004). Concepts for modeling enterprise architectures. International Journal of Cooperative Information Systems, 13(1), 257-287.
Matthews, P. (2007). ICT assimilation and SME expansion. Journal of International Development, 19(6), 817-827.
Kersten, G., y Lai, H. (2007). Negotiation support and e-negotiation systems: An overview. Group Decision And Negotiation, 16(6), 553-586.
Khadimi, L. (2010). A Performance Measurement Approach for Operational Control of E-procurement Chains (master thesis). Technische Universiteit Eindhoven, Eindhoven, Netherlands.
Kruś, L. (1996). Multicriteria decision support in negotiations. Control and Cybernetics, 25(6), 1245-1260.
Low, P., y Ang, S. (2011). Information Communication Technology (ICT) for Negotiations. Journal of Research in International Business and Management, 1(6), 183-196.
Mbatha, B. (2013). Exploring the potential of electronic commerce tools in South African SME tourism service providers. Information Development, 29(1), 10-23.
Moen, O., Madsen, T., y Aspelund, A. (2008). The importance of the internet in international business-to-business markets. International Marketing Review, 25(5), 487-503.
Parida, V., Sophonthummapharn, K., y Parida, U. (2006). Understanding E-procurement: Qualitative Case Studies. Global Conference on Emergent Business Phenomena in the Digital Economy, Tampere, Finland.
Pauleen, D., y Yoong, P. (2001). Relationship building and the use of ICT in boundary-crossing virtual teams: a facilitator’s perspective. Journal Of Information Technology, 16(4), 205-220.
Pires, G., y Aisbett, J. (2003). The relationship between technology adoption and strategy in business-to-business markets - The case of e-commerce. Industrial Marketing Management, 32(4), 291-300.
Rangan, S., y Sengul, M. (2009). Information technology and transnational integration: Theory and evidence on the evolution of the modern multinational enterprise. Journal Of International Business Studies, 40(9), 1496-1514.
Ren, Z., Yang, F., Bouchlaghem, N., y Anumba, C. (2010). Multi-disciplinary collaborative building design-A comparative study between multi-agent systems and multi-disciplinary optimisation approaches. Automatitation in Construction, 20(5), 537-549.
Shi, C., Luo, J., y Lin, F. (2006). A multi-agent negotiation model applied in multi-objective optimization. 9th Pacific Rim International Workshop on Multi-Agents, 4088(0), 305-314.
Sokolova, M., Szpakowicz, S., y Nastase, V. (2004). Using language to determine success in negotiations: A preliminary study. Advances In Artificial Intelligence, 3060(0), 449-453.
Strobel, M., y Weinhardt, C. (2003). The Montreal Taxonomy for electronic negotiations. Group Decision And Negotiation, 12(2), 143-164.
Swaab, R., Postmes, T., Neijens, P., Kiers, M., y Dumay, A. (2002). Multiparty negotiation support: The role of visualization’s influence on the development of shared mental models. Journal Of Management Information Systems, 19(1), 129-150.
Thompson, L., y Nadler, J. (2002). Negotiating via information technology: Theory and application. Journal Of Social Issues, 58(1), 109-124.
Tumbas, P., Matkovic, P., y Pupovac, L. (2011). Factors influencing the potential of the e-market in the country. Technics Technologies Education Management-TTEM, 6(4), 1265-1275.
Unión Internacional de Telecomunicaciones UIT. (2013). Statistics: Global ICT developments, 2001-2013. International Telecommunication Union, 2013. New York, NY, USA. Recuperado de http://www.itu.int/en/itu-d/statistics/pages/stat/default.aspx#
Wang, Z., Lim, J., y Guo, X. (2010). Negotiator Satisfaction in NSS-Facilitated Negotiation. Group Decision And Negotiation, 19(3), 279-300.
Winter, S., Gaglio, C., y Rajagopalan, H. (2009).The value of information systems to small and medium-sized enterprises: Information and Communications Technologies as signal and symbol of legitimacy and competitiveness. International Journal of E-business Research, 5(1), 65-91.
Wresch, W., y Fraser, S. (2012). ICT – enabled market freedoms and their impacts in developing countries: Opportunities, frustrations, and surprises. Information Technology For Development, 18(1), 76-86.
Young, L. (2004). Modelo de Aceptación Tecnológica (TAM) para determinar los efectos de las dimensiones de cultura nacional en la aceptación de las TIC. Revista Internacional de Ciencias Sociales y Humanidades, SOCIOTAM, 14(1), 131-171.
Yushkova, E. (2013). Impact of ICT on trade in different technology groups: analysis and implications. International Economics and Economic Policy, 11(1-2), 165-177.
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dc.publisher.spa.fl_str_mv FECAP - Fundação Escola de Comércio Álvares Penteado
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spelling 2017-06-15T22:05:21Z2017-06-15T22:05:21Z2015Cano Arenas, J. A. & Baena, J. J. (2015). Impact of Information and Communication Technologies in International Negotiation Performance. Review of Business Management, 17(54), 751-768. 18064892http://hdl.handle.net/11407/3447DOI: http://dx.doi.org/10.7819/rbgn.v17i54.190119830807Este artículo establece las relaciones entre el nivel de importancia de las Tecnologías de Información y Comunicación (TIC), la frecuencia de uso de estas herramientas, y la eficiencia y eficacia alcanzada en los procesos de negociación internacional.spaFECAP - Fundação Escola de Comércio Álvares PenteadoAdministración de EmpresasFacultad de Ciencias Económicas y Administrativashttps://rbgn.fecap.br/RBGN/article/view/1901/pdfReview of Business Management, 17 (54), (2015), pp. 751-768.Afsarmanesh, H., Camarinha-Matos, L., y Msanjila, S. (2009). On management of 2nd generation virtual organizations breeding environments. Annual Reviews in Control, 33(2), 209-219.Aguilar, S., Bustamante, L.F., y Cano, J. (2013). Uso y apropiación de la tecnología de información y comunicación: dos conceptos para la negociación internacional en organizaciones productivas. Revista Escuela de Administración de Negocios EAN, 75(0), 56-69.Angeles, R. (2006). Business-To-Business E-Procurement Corporate Initiative: A Descriptive Empirical StudyY. ICEC 2006 Conference, Fredericton, NB, Canada.Antlová, K. (2009). Motivation and barriers of ict adoption in small and medium-sized enterprises.E A M: Ekonomie a Management, 12(2), 140-155. Baena, J., y Cano, J. (2014). Uso de tecnologías de información y comunicación para la negociación internacional ¿ventaja para las empresas colombianas. Revista Ciencias Estrategicas, 22(32), 1-29.Banco Mundial. (2013). World Development Indicators: The information society. Washington, USA. Recuperado de http://wdi.worldbank.org/ table/5.12Barba-Sánchez, S., Martínez-Ruiz, M., y JiménezZarco, A. (2007). Drivers, benefits and challenges of ict adoption by small and medium sized enterprises (Smes): A literature review. Problems and Perspectives in Management, 5(1), 103-114.Bayo-Moriones, A., Billon, M., y Lera-Lopez, F. (2013). Perceived performance effects of ICT in manufacturing SMEs. Industrial Management y Data Systems, 113(1), 117-135.Bernal-Jurado, E., y Moral-Pajares, E. (2010). Internet and international trade by manufacturers: An approach using industrial sectors data. Innovar Revista de Ciencias Administrativas y Sociales, 20(38), 191-202.Bichler, M., Kersten, G., y Strecker, S. (2003). Towards a structured design of electronic negotiations. Group Decision And Negotiation, 12(4), 311-335.Boeck, H., Bendavid, Y., y Lefebvre, E. (2009). Evolving B2B e-commerce adaptation for SME suppliers. Journal Of Business y Industrial Marketing, 24(7-8), 561-573.Cano, J., y Baena, J. (2013). Retos en la implementación de las TIC para el proceso de negociación internacional. Cuadernos de Administración, 29(50),142-152.Chibelushi, C., y Costello, P. (2009). Challenges facing w. midlands ICT-oriented Smes. Journal of Small Business and Enterprise Development, 16(2), 210-239.Corsaro, D., y Snehota, I. (2012). Perceptions of Change in Business Relationships and Networks. Industrial Marketing Management, 41(2), 270-286.Davis, F. (1989). Perceived usefulness, percived ease of use, and aceptance of information technology. Mis Quarterly, 13(3), 319-340.Gomez, R. (2013). The changing field of ictd: growth and maturation of the field, 2000-2010.Electronic Journal of Information Systems in Developing Countries, 58(1),1-21.Hatta, T., y Ken-ichi, O. (2008). Effects of visual cue and spatial distance on exitability in electronic negotiation. Computers In Human Behavior, 24(4), 1542-1551.Hidalgo, A., y Lopez, V. (2009). Drivers and Impacts of ICT Adoption on Transport and Logistics Services. Asian Journal Of Technology Innovation, 17(2), 27-47.Jean, R., Sinkovics, R., y Cavusgil, S. (2010). Enhancing international customer-supplier relationships through IT resources: A study of Taiwanese electronics suppliers. Journal Of International Business Studies, 41(7), 1218-1239.Jean, R., Sinkovics, R., y Kim, D. (2008). Information technology and organizational performance within international business to business relationships A review and an integrated conceptual framework. International Marketing Review, 25(5), 563-583.Jevtic, B., Dedjanski, S., Beslac, M., Grozdanic, R., y Damnjanovic, A. (2013). Sme technology capacity building for competitiveness and exportevidence from balkan countries. Metalurgia International, 18(4),162-170.Johnson, N., y Cooper, R. (2009). Media, affect, concession, and agreement in negotiation: IM versus telephone. Decision Support Systems, 46(3), 673-684.Jonkers, H., Lankhorst, M., Van buuren, R., Hoppenbrouwers, S., Bonsangue, M., y Van der torre, L. (2004). Concepts for modeling enterprise architectures. International Journal of Cooperative Information Systems, 13(1), 257-287.Matthews, P. (2007). ICT assimilation and SME expansion. Journal of International Development, 19(6), 817-827.Kersten, G., y Lai, H. (2007). Negotiation support and e-negotiation systems: An overview. Group Decision And Negotiation, 16(6), 553-586.Khadimi, L. (2010). A Performance Measurement Approach for Operational Control of E-procurement Chains (master thesis). Technische Universiteit Eindhoven, Eindhoven, Netherlands.Kruś, L. (1996). Multicriteria decision support in negotiations. Control and Cybernetics, 25(6), 1245-1260.Low, P., y Ang, S. (2011). Information Communication Technology (ICT) for Negotiations. Journal of Research in International Business and Management, 1(6), 183-196.Mbatha, B. (2013). Exploring the potential of electronic commerce tools in South African SME tourism service providers. Information Development, 29(1), 10-23.Moen, O., Madsen, T., y Aspelund, A. (2008). The importance of the internet in international business-to-business markets. International Marketing Review, 25(5), 487-503.Parida, V., Sophonthummapharn, K., y Parida, U. (2006). Understanding E-procurement: Qualitative Case Studies. Global Conference on Emergent Business Phenomena in the Digital Economy, Tampere, Finland.Pauleen, D., y Yoong, P. (2001). Relationship building and the use of ICT in boundary-crossing virtual teams: a facilitator’s perspective. Journal Of Information Technology, 16(4), 205-220.Pires, G., y Aisbett, J. (2003). The relationship between technology adoption and strategy in business-to-business markets - The case of e-commerce. Industrial Marketing Management, 32(4), 291-300.Rangan, S., y Sengul, M. (2009). Information technology and transnational integration: Theory and evidence on the evolution of the modern multinational enterprise. Journal Of International Business Studies, 40(9), 1496-1514.Ren, Z., Yang, F., Bouchlaghem, N., y Anumba, C. (2010). Multi-disciplinary collaborative building design-A comparative study between multi-agent systems and multi-disciplinary optimisation approaches. Automatitation in Construction, 20(5), 537-549.Shi, C., Luo, J., y Lin, F. (2006). A multi-agent negotiation model applied in multi-objective optimization. 9th Pacific Rim International Workshop on Multi-Agents, 4088(0), 305-314.Sokolova, M., Szpakowicz, S., y Nastase, V. (2004). Using language to determine success in negotiations: A preliminary study. Advances In Artificial Intelligence, 3060(0), 449-453.Strobel, M., y Weinhardt, C. (2003). The Montreal Taxonomy for electronic negotiations. Group Decision And Negotiation, 12(2), 143-164.Swaab, R., Postmes, T., Neijens, P., Kiers, M., y Dumay, A. (2002). Multiparty negotiation support: The role of visualization’s influence on the development of shared mental models. Journal Of Management Information Systems, 19(1), 129-150.Thompson, L., y Nadler, J. (2002). Negotiating via information technology: Theory and application. Journal Of Social Issues, 58(1), 109-124.Tumbas, P., Matkovic, P., y Pupovac, L. (2011). Factors influencing the potential of the e-market in the country. Technics Technologies Education Management-TTEM, 6(4), 1265-1275.Unión Internacional de Telecomunicaciones UIT. (2013). Statistics: Global ICT developments, 2001-2013. International Telecommunication Union, 2013. New York, NY, USA. Recuperado de http://www.itu.int/en/itu-d/statistics/pages/stat/default.aspx#Wang, Z., Lim, J., y Guo, X. (2010). Negotiator Satisfaction in NSS-Facilitated Negotiation. Group Decision And Negotiation, 19(3), 279-300.Winter, S., Gaglio, C., y Rajagopalan, H. (2009).The value of information systems to small and medium-sized enterprises: Information and Communications Technologies as signal and symbol of legitimacy and competitiveness. International Journal of E-business Research, 5(1), 65-91.Wresch, W., y Fraser, S. (2012). ICT – enabled market freedoms and their impacts in developing countries: Opportunities, frustrations, and surprises. Information Technology For Development, 18(1), 76-86.Young, L. (2004). Modelo de Aceptación Tecnológica (TAM) para determinar los efectos de las dimensiones de cultura nacional en la aceptación de las TIC. Revista Internacional de Ciencias Sociales y Humanidades, SOCIOTAM, 14(1), 131-171.Yushkova, E. (2013). Impact of ICT on trade in different technology groups: analysis and implications. International Economics and Economic Policy, 11(1-2), 165-177.Review of Business ManagementInformation and communication technologies (ICT)International negotiationEffectivenessEnterprises.Impacto de las tecnologías de información y comunicación en el desempeño de la negociación internacionalImpact of Information and Communication Technologies in International Negotiation PerformanceArticleinfo:eu-repo/semantics/articlehttp://purl.org/coar/resource_type/c_6501http://purl.org/coar/resource_type/c_2df8fbb1info:eu-repo/semantics/openAccesshttp://purl.org/coar/access_right/c_abf2Cano Arenas, Jose AlejandroBaena, Jose JaimeCano Arenas, Jose Alejandro; Universidad de MedellínBaena, Jose Jaime; Universidad de MedellínTHUMBNAILportada.pngportada.pngimage/png14780http://repository.udem.edu.co/bitstream/11407/3447/2/portada.pngddd760a6a9bbb8317c7742f4f185ce72MD52ORIGINALArticulo.htmlVer PDF en página del publicadortext/html459http://repository.udem.edu.co/bitstream/11407/3447/1/Articulo.htmlba199e1a55290230b99844275d49b386MD5111407/3447oai:repository.udem.edu.co:11407/34472020-05-27 15:44:34.773Repositorio Institucional Universidad de Medellinrepositorio@udem.edu.co

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