Web portals for information management and enhancement of the co-creational experience

Multiple strategies for a more open innovation have been put into place looking for a conjunct generation of value among different actors through the co-creation of experiences. Some are face-to-face techniques in which participants have to be focused in the same space-time scenario, while other use...

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Autores:
González Palacio, Liliana
González Palacio, Mauricio
Anaya Taboada, Manuel Enrique
Luna-del Risco, Mario Alberto
Diaz-Forero, Isabel
Tipo de recurso:
Article of journal
Fecha de publicación:
2019
Institución:
Universidad de Medellín
Repositorio:
Repositorio UDEM
Idioma:
spa
OAI Identifier:
oai:repository.udem.edu.co:11407/5530
Acceso en línea:
http://hdl.handle.net/11407/5530
https://doi.org/10.22395/rium.v18n34a8
Palabra clave:
Information technologies and communication
Open innovation
Web portals
Tecnologias da informação e comunicação
Inovação aberta
portais web
Cocriação
Tecnologías de información y comunicación
Innovación abierta
portales web
Cocreación
Rights
License
http://creativecommons.org/licenses/by-nc-sa/4.0/
id REPOUDEM2_c300730006e75902be78fadd21810407
oai_identifier_str oai:repository.udem.edu.co:11407/5530
network_acronym_str REPOUDEM2
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repository_id_str
dc.title.eng.fl_str_mv Web portals for information management and enhancement of the co-creational experience
dc.title.por.fl_str_mv Portais web para gerir informação e potencializar a cocriação de experiência
dc.title.spa.fl_str_mv Portales web para gestionar información y potenciar la cocreación de experiencias
title Web portals for information management and enhancement of the co-creational experience
spellingShingle Web portals for information management and enhancement of the co-creational experience
Information technologies and communication
Open innovation
Web portals
Tecnologias da informação e comunicação
Inovação aberta
portais web
Cocriação
Tecnologías de información y comunicación
Innovación abierta
portales web
Cocreación
title_short Web portals for information management and enhancement of the co-creational experience
title_full Web portals for information management and enhancement of the co-creational experience
title_fullStr Web portals for information management and enhancement of the co-creational experience
title_full_unstemmed Web portals for information management and enhancement of the co-creational experience
title_sort Web portals for information management and enhancement of the co-creational experience
dc.creator.fl_str_mv González Palacio, Liliana
González Palacio, Mauricio
Anaya Taboada, Manuel Enrique
Luna-del Risco, Mario Alberto
Diaz-Forero, Isabel
dc.contributor.author.none.fl_str_mv González Palacio, Liliana
González Palacio, Mauricio
Anaya Taboada, Manuel Enrique
Luna-del Risco, Mario Alberto
Diaz-Forero, Isabel
dc.subject.eng.fl_str_mv Information technologies and communication
Open innovation
Web portals
topic Information technologies and communication
Open innovation
Web portals
Tecnologias da informação e comunicação
Inovação aberta
portais web
Cocriação
Tecnologías de información y comunicación
Innovación abierta
portales web
Cocreación
dc.subject.por.fl_str_mv Tecnologias da informação e comunicação
Inovação aberta
portais web
Cocriação
dc.subject.spa.fl_str_mv Tecnologías de información y comunicación
Innovación abierta
portales web
Cocreación
description Multiple strategies for a more open innovation have been put into place looking for a conjunct generation of value among different actors through the co-creation of experiences. Some are face-to-face techniques in which participants have to be focused in the same space-time scenario, while other use social media and web portals because of their potential for facilitating collaboration and co-creation naturally while also providing specialized tools according to the particular requirements of s project. This research shows a framework for the selection of a web portal for co-creation, facilitating thus the choice for the more suitable portal for a virtual open innovation process with clear criteria. On one hand, some preliminary results highlight that the adequate choice of the interaction tool in a process of open innovation is decisive for the success of the process. On the other internet is ratified (specifically, tools like business innovation portals) is an enhancer for the interchange of information because it facilitates the interaction among participants geographically scattered while at the same time offers the opportunity of asynchronous collaboration. With this feature time and space as face-to-face limitants are eliminated.
publishDate 2019
dc.date.accessioned.none.fl_str_mv 2019-11-07T15:34:27Z
dc.date.available.none.fl_str_mv 2019-11-07T15:34:27Z
dc.date.created.none.fl_str_mv 2019-06-28
dc.type.eng.fl_str_mv Article
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dc.type.local.spa.fl_str_mv Artículo científico
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dc.identifier.issn.none.fl_str_mv 1692-3324
dc.identifier.uri.none.fl_str_mv http://hdl.handle.net/11407/5530
dc.identifier.doi.none.fl_str_mv https://doi.org/10.22395/rium.v18n34a8
dc.identifier.eissn.none.fl_str_mv 2248-4094
dc.identifier.reponame.spa.fl_str_mv reponame:Repositorio Institucional Universidad de Medellín
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reponame:Repositorio Institucional Universidad de Medellín
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https://doi.org/10.22395/rium.v18n34a8
dc.language.iso.none.fl_str_mv spa
language spa
dc.relation.uri.none.fl_str_mv https://revistas.udem.edu.co/index.php/ingenierias/article/view/2220
dc.relation.citationvolume.none.fl_str_mv 18
dc.relation.citationissue.none.fl_str_mv 34
dc.relation.citationstartpage.none.fl_str_mv 123
dc.relation.citationendpage.none.fl_str_mv 140
dc.relation.references.spa.fl_str_mv [1] J. Eckhardt et al., “Open innovation, information, and entrepreneurship within platform ecosystems,” Strategic Entrepreneurship Journal, vol. 12, pp. 369–391, 2018.
[2] OECD y Eurostat, Oslo Manual 2018: Guidelines for Collecting, Reporting and Using Data on Innovation, 4.a ed., Luxemburgo: OECD Publishing, 2018, 258 p.
[3] H. Chesbrough, Open innovation: The new imperative for creating and profiting from technology, Boston:Harvard Business School Press, 2006, 278 p.
[4] A. Samad et al., Hands-On Knowledge Co-Creation and Sharing: Practical Methods and Tecniques. Stuttgart: KnowledgeBoard, 2007, 584 p.
[5] L. González et al., “Method of interaction in open innovation processes incorporating ubiquitous environments and web 2.0 social networks: A baseline architecture,” presentado en 8th Iberian Conference on Information Systems and Technologies (CISTI), Lisboa, 2013.
[6] J. Rowley et al., “Customer community and co-creation: a case study,” Marketing Intelligence and Planning, vol. 25, pp. 136-146, 2007.
[7] M. Colombo et al., “Open innovation and within-industry diversification in small and medium enterprises: The case of open source software firms,” Research Policy, vol. 43, n.° 5, pp. 891-902, 2016.
[8] J. Perry-Smith y P. Mannucci, “From creativity to innovation: The social network drivers of the four phases of the idea journey,” Academy of Management Review, vol. 42, n.°1, pp. 53-79, 2017.
[9] N. Oostervink et al., “Knowledge sharing on enterprise social media: Practices to cope with institutional complexity,” Journal of Computer‐Mediated Communication, vol. 21, n.° 2, pp. 156-176, 2016.
[10] M. Allen, “Web 2.0: An argument against convergence,” Media Convergence and Deconvergence, vol. 30, n.° 3, pp. 177-196, 2017.
[11] S. Lim, A. Finkelstein, “StakeRare: using social networks and collaborative filtering for large-scale requirements elicitation,” IEEE transactions on software engineering, vol. 38, n.° 3, pp. 707-735, 2012.
[12] Päivi, H. and Antikainen, M. J., “Co-creating a digital service for small business owners’ finance management,” Journal of Innovation Management, 3, n.° 3, pp. 57-70, 2015.
[13] L. González et al., “Proposal of a model of innovation process with focus in co-creation,” en Innovative ways of knowledge representation and management, C. Zapata y G. González, eds., pp. 165-178, Medellín: Sello Editorial Universidad de Medellín, 2012.
dc.relation.ispartofjournal.spa.fl_str_mv Revista Ingenierías Universidad de Medellín
dc.rights.coar.fl_str_mv http://purl.org/coar/access_right/c_abf2
dc.rights.uri.*.fl_str_mv http://creativecommons.org/licenses/by-nc-sa/4.0/
dc.rights.creativecommons.*.fl_str_mv Attribution-NonCommercial-ShareAlike 4.0 International
rights_invalid_str_mv http://creativecommons.org/licenses/by-nc-sa/4.0/
Attribution-NonCommercial-ShareAlike 4.0 International
http://purl.org/coar/access_right/c_abf2
dc.format.extent.spa.fl_str_mv p. 123-140
dc.format.medium.spa.fl_str_mv Electrónico
dc.format.mimetype.none.fl_str_mv application/pdf
dc.coverage.none.fl_str_mv Lat: 06 15 00 N  degrees minutes  Lat: 6.2500  decimal degreesLong: 075 36 00 W  degrees minutes  Long: -75.6000  decimal degrees
dc.publisher.spa.fl_str_mv Universidad de Medellín
dc.publisher.faculty.spa.fl_str_mv Facultad de Ingenierías
dc.publisher.place.spa.fl_str_mv Medellín
dc.source.spa.fl_str_mv Revista Ingenierías Universidad de Medellín; Vol. 18 Núm. 34 (2019): Enero-Junio; 123-140
institution Universidad de Medellín
repository.name.fl_str_mv Repositorio Institucional Universidad de Medellin
repository.mail.fl_str_mv repositorio@udem.edu.co
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spelling González Palacio, LilianaGonzález Palacio, MauricioAnaya Taboada, Manuel EnriqueLuna-del Risco, Mario AlbertoDiaz-Forero, IsabelGonzález Palacio, Liliana; Universidad de MedellínGonzález Palacio, Mauricio; Universidad de MedellínAnaya Taboada, Manuel EnriqueLuna-del Risco, Mario Alberto; Universidad de MedellínDiaz-Forero, Isabel; SENA - Servicio Nacional de Aprendizaje2019-11-07T15:34:27Z2019-11-07T15:34:27Z2019-06-281692-3324http://hdl.handle.net/11407/5530https://doi.org/10.22395/rium.v18n34a82248-4094reponame:Repositorio Institucional Universidad de Medellínrepourl:https://repository.udem.edu.co/instname:Universidad de MedellínMultiple strategies for a more open innovation have been put into place looking for a conjunct generation of value among different actors through the co-creation of experiences. Some are face-to-face techniques in which participants have to be focused in the same space-time scenario, while other use social media and web portals because of their potential for facilitating collaboration and co-creation naturally while also providing specialized tools according to the particular requirements of s project. This research shows a framework for the selection of a web portal for co-creation, facilitating thus the choice for the more suitable portal for a virtual open innovation process with clear criteria. On one hand, some preliminary results highlight that the adequate choice of the interaction tool in a process of open innovation is decisive for the success of the process. On the other internet is ratified (specifically, tools like business innovation portals) is an enhancer for the interchange of information because it facilitates the interaction among participants geographically scattered while at the same time offers the opportunity of asynchronous collaboration. With this feature time and space as face-to-face limitants are eliminated.Múltiplas estratégias para potencializar a inovação aberta têm sido criadas buscando a geração conjunta de valor entre diversos atores por meio da cocriação de experiências. Algumas consistem em técnicas presenciais nas quais os interessados devem estar concentrados no mesmo lugar e tempo, enquanto outras usam as redes sociais e portais web porque facilitam a colaboração e a cocriação de uma maneira natural e, além disso, proporcionam ferramentas especializadas de acordo com os requisitos particulares de um projeto. Este trabalho mostra um referencial para a seleção de um portal web com fins de cocriação, o que facilita o trabalho de escolher, com critérios claros, a melhor ferramenta para um processo de inovação aberta virtual. Alguns resultados preliminares permitem tornar evidente que a seleção adequada da ferramenta de interação em um processo de inovação aberta é determinante para o sucesso do processo. Por outro lado, ratifica-se que a internet (pontualmente ferramentas como os portais empresarias de inovação) é uma potencializadora no intercâmbio de informação. Isso porque facilita a interação entre participantes distribuídos geograficamente e oferece possibilidades de colaborar de forma assincrônica. Com isso, são eliminadas as limitantes de tempo e espaço que são apresentados ao pensar em esquemas presenciais para cocriar.Múltiples estrategias para potenciar la innovación abierta se han conjugado buscando la generación conjunta de valor entre diversos actores a través de la cocreación de experiencias. Algunas consisten en técnicas presenciales en las que los interesados deben estar concentrados en el mismo lugar y tiempo, mientras otras usan las redes sociales y portales web porque facilitan la colaboración y cocreación de una manera natural y además proporcionan herramientas especializadas de acuerdo a los requerimientos particulares de un proyecto. El presente trabajo muestra un marco de referencia para la selección de un portal web con fines de cocreación, facilitando así la labor de escoger, con criterios claros, la mejor herramienta para un proceso de innovación abierta virtual. Algunos resultados preliminares permiten evidenciar que la selección adecuada de la herramienta de interacción en un proceso de innovación abierta es determinante para el éxito del proceso. De otro lado, se ratifica que el internet (puntualmente herramientas como los portales empresariales de innovación) es un potenciador en el intercambio de información. Lo anterior porque facilita la interacción entre participantes distribuidos geográficamente y ofrece posibilidades de colaborar de forma asíncrona. Con esto se eliminan las limitantes de tiempo y espacio que se presentan al pensar en esquemas presenciales para cocrear.p. 123-140Electrónicoapplication/pdfspaUniversidad de MedellínFacultad de IngenieríasMedellínhttps://revistas.udem.edu.co/index.php/ingenierias/article/view/22201834123140[1] J. Eckhardt et al., “Open innovation, information, and entrepreneurship within platform ecosystems,” Strategic Entrepreneurship Journal, vol. 12, pp. 369–391, 2018.[2] OECD y Eurostat, Oslo Manual 2018: Guidelines for Collecting, Reporting and Using Data on Innovation, 4.a ed., Luxemburgo: OECD Publishing, 2018, 258 p.[3] H. Chesbrough, Open innovation: The new imperative for creating and profiting from technology, Boston:Harvard Business School Press, 2006, 278 p.[4] A. Samad et al., Hands-On Knowledge Co-Creation and Sharing: Practical Methods and Tecniques. Stuttgart: KnowledgeBoard, 2007, 584 p.[5] L. González et al., “Method of interaction in open innovation processes incorporating ubiquitous environments and web 2.0 social networks: A baseline architecture,” presentado en 8th Iberian Conference on Information Systems and Technologies (CISTI), Lisboa, 2013.[6] J. Rowley et al., “Customer community and co-creation: a case study,” Marketing Intelligence and Planning, vol. 25, pp. 136-146, 2007.[7] M. Colombo et al., “Open innovation and within-industry diversification in small and medium enterprises: The case of open source software firms,” Research Policy, vol. 43, n.° 5, pp. 891-902, 2016.[8] J. Perry-Smith y P. Mannucci, “From creativity to innovation: The social network drivers of the four phases of the idea journey,” Academy of Management Review, vol. 42, n.°1, pp. 53-79, 2017.[9] N. Oostervink et al., “Knowledge sharing on enterprise social media: Practices to cope with institutional complexity,” Journal of Computer‐Mediated Communication, vol. 21, n.° 2, pp. 156-176, 2016.[10] M. Allen, “Web 2.0: An argument against convergence,” Media Convergence and Deconvergence, vol. 30, n.° 3, pp. 177-196, 2017.[11] S. Lim, A. Finkelstein, “StakeRare: using social networks and collaborative filtering for large-scale requirements elicitation,” IEEE transactions on software engineering, vol. 38, n.° 3, pp. 707-735, 2012.[12] Päivi, H. and Antikainen, M. J., “Co-creating a digital service for small business owners’ finance management,” Journal of Innovation Management, 3, n.° 3, pp. 57-70, 2015.[13] L. González et al., “Proposal of a model of innovation process with focus in co-creation,” en Innovative ways of knowledge representation and management, C. Zapata y G. González, eds., pp. 165-178, Medellín: Sello Editorial Universidad de Medellín, 2012.Revista Ingenierías Universidad de Medellínhttp://creativecommons.org/licenses/by-nc-sa/4.0/Attribution-NonCommercial-ShareAlike 4.0 Internationalhttp://purl.org/coar/access_right/c_abf2Revista Ingenierías Universidad de Medellín; Vol. 18 Núm. 34 (2019): Enero-Junio; 123-140Information technologies and communicationOpen innovationWeb portalsTecnologias da informação e comunicaçãoInovação abertaportais webCocriaçãoTecnologías de información y comunicaciónInnovación abiertaportales webCocreaciónWeb portals for information management and enhancement of the co-creational experiencePortais web para gerir informação e potencializar a cocriação de experiênciaPortales web para gestionar información y potenciar la cocreación de experienciasArticlehttp://purl.org/coar/resource_type/c_6501http://purl.org/coar/resource_type/c_2df8fbb1Artículo científicoinfo:eu-repo/semantics/articlehttp://purl.org/coar/version/c_970fb48d4fbd8a85Comunidad Universidad de MedellínLat: 06 15 00 N  degrees minutes  Lat: 6.2500  decimal degreesLong: 075 36 00 W  degrees minutes  Long: -75.6000  decimal degrees11407/5530oai:repository.udem.edu.co:11407/55302021-05-14 14:29:53.96Repositorio Institucional Universidad de Medellinrepositorio@udem.edu.co