Traceability of contributions in the co-creation of products/services: A case study in a telecommunications company [Trazabilidad de contribuciones en la co-creación de productos/servicios: Un estudio de caso en una empresa de telecomunicaciones]

The traceability of contributions in the joint creation between customers and organizations (co-creation), is recognize as a fundamental task to support activities in obtaining products/services with high potential for innovation. The goal of traceability is to improve the quality of products and se...

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Fecha de publicación:: 2014

Institución:: Universidad de Medellín

Repositorio:: Repositorio UDEM

Idioma:: spa

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network_acronym_str	REPOUDEM2
network_name_str	Repositorio UDEM
repository_id_str
spelling	2016-06-23T21:52:07Z2016-06-23T21:52:07Z2014978989984343121660727http://hdl.handle.net/11407/231210.1109/CISTI.2014.6876885The traceability of contributions in the joint creation between customers and organizations (co-creation), is recognize as a fundamental task to support activities in obtaining products/services with high potential for innovation. The goal of traceability is to improve the quality of products and services. The information that provides the traceability can be used to support the analysis of the implications and integration of change requests in different phases of innovative models and to understand the evolution of artifacts that represent the knowledge. This work presents a model that facilitates following the contributions of stakeholders that participate in co-creation of a service for video transmission in a telecommunications organization in Medellin, Colombia. The proposed model allows to track the contributions generated and the results corroborate the establishment of relationships between artifacts at different stages of the innovation cycle.spaIEEE Computer Societyhttp://ieeexplore.ieee.org/xpl/articleDetails.jsp?arnumber=6876885Iberian Conference on Information Systems and Technologies, CISTI 2014, Article number 6876885ScopusTraceability of contributions in the co-creation of products/services: A case study in a telecommunications company [Trazabilidad de contribuciones en la co-creación de productos/servicios: Un estudio de caso en una empresa de telecomunicaciones]Conference Paperinfo:eu-repo/semantics/conferenceObjecthttp://purl.org/coar/resource_type/c_c94finfo:eu-repo/semantics/restrictedAccesshttp://purl.org/coar/access_right/c_16ecIngenieria de Sistemas, Universidad de Medellín, Medellin, ColombiaUNE Telecomunicaciones, Medellín, ColombiaDepartamento de Ingenieria de Sistemas y computación, Universidad Católica del Norte, Antofagasta, ChileUniversidad de Antioquia, Medellín, ColombiaArias J.A.E.Palacio M.G.Palacio L.G.Aristizabal M.Arancibia J.G.Perez A.L.co-creationinnovation modelstraceability11407/2312oai:repository.udem.edu.co:11407/23122020-05-27 16:37:42.755Repositorio Institucional Universidad de Medellinrepositorio@udem.edu.co
dc.title.spa.fl_str_mv	Traceability of contributions in the co-creation of products/services: A case study in a telecommunications company [Trazabilidad de contribuciones en la co-creación de productos/servicios: Un estudio de caso en una empresa de telecomunicaciones]
title	Traceability of contributions in the co-creation of products/services: A case study in a telecommunications company [Trazabilidad de contribuciones en la co-creación de productos/servicios: Un estudio de caso en una empresa de telecomunicaciones]
spellingShingle	Traceability of contributions in the co-creation of products/services: A case study in a telecommunications company [Trazabilidad de contribuciones en la co-creación de productos/servicios: Un estudio de caso en una empresa de telecomunicaciones] co-creation innovation models traceability
title_short	Traceability of contributions in the co-creation of products/services: A case study in a telecommunications company [Trazabilidad de contribuciones en la co-creación de productos/servicios: Un estudio de caso en una empresa de telecomunicaciones]
title_full	Traceability of contributions in the co-creation of products/services: A case study in a telecommunications company [Trazabilidad de contribuciones en la co-creación de productos/servicios: Un estudio de caso en una empresa de telecomunicaciones]
title_fullStr	Traceability of contributions in the co-creation of products/services: A case study in a telecommunications company [Trazabilidad de contribuciones en la co-creación de productos/servicios: Un estudio de caso en una empresa de telecomunicaciones]
title_full_unstemmed	Traceability of contributions in the co-creation of products/services: A case study in a telecommunications company [Trazabilidad de contribuciones en la co-creación de productos/servicios: Un estudio de caso en una empresa de telecomunicaciones]
title_sort	Traceability of contributions in the co-creation of products/services: A case study in a telecommunications company [Trazabilidad de contribuciones en la co-creación de productos/servicios: Un estudio de caso en una empresa de telecomunicaciones]
dc.contributor.affiliation.spa.fl_str_mv	Ingenieria de Sistemas, Universidad de Medellín, Medellin, Colombia UNE Telecomunicaciones, Medellín, Colombia Departamento de Ingenieria de Sistemas y computación, Universidad Católica del Norte, Antofagasta, Chile Universidad de Antioquia, Medellín, Colombia
dc.subject.keyword.eng.fl_str_mv	co-creation innovation models traceability
topic	co-creation innovation models traceability
description	The traceability of contributions in the joint creation between customers and organizations (co-creation), is recognize as a fundamental task to support activities in obtaining products/services with high potential for innovation. The goal of traceability is to improve the quality of products and services. The information that provides the traceability can be used to support the analysis of the implications and integration of change requests in different phases of innovative models and to understand the evolution of artifacts that represent the knowledge. This work presents a model that facilitates following the contributions of stakeholders that participate in co-creation of a service for video transmission in a telecommunications organization in Medellin, Colombia. The proposed model allows to track the contributions generated and the results corroborate the establishment of relationships between artifacts at different stages of the innovation cycle.
publishDate	2014
dc.date.created.none.fl_str_mv	2014
dc.date.accessioned.none.fl_str_mv	2016-06-23T21:52:07Z
dc.date.available.none.fl_str_mv	2016-06-23T21:52:07Z
dc.type.eng.fl_str_mv	Conference Paper
dc.type.coar.fl_str_mv	http://purl.org/coar/resource_type/c_c94f
dc.type.driver.none.fl_str_mv	info:eu-repo/semantics/conferenceObject
dc.identifier.isbn.none.fl_str_mv	9789899843431
dc.identifier.issn.none.fl_str_mv	21660727
dc.identifier.uri.none.fl_str_mv	http://hdl.handle.net/11407/2312
dc.identifier.doi.none.fl_str_mv	10.1109/CISTI.2014.6876885
identifier_str_mv	9789899843431 21660727 10.1109/CISTI.2014.6876885
url	http://hdl.handle.net/11407/2312
dc.language.iso.none.fl_str_mv	spa
language	spa
dc.relation.isversionof.spa.fl_str_mv	http://ieeexplore.ieee.org/xpl/articleDetails.jsp?arnumber=6876885
dc.relation.ispartofen.eng.fl_str_mv	Iberian Conference on Information Systems and Technologies, CISTI 2014, Article number 6876885
dc.rights.coar.fl_str_mv	http://purl.org/coar/access_right/c_16ec
dc.rights.accessrights.none.fl_str_mv	info:eu-repo/semantics/restrictedAccess
eu_rights_str_mv	restrictedAccess
rights_invalid_str_mv	http://purl.org/coar/access_right/c_16ec
dc.publisher.spa.fl_str_mv	IEEE Computer Society
dc.source.spa.fl_str_mv	Scopus
institution	Universidad de Medellín
repository.name.fl_str_mv	Repositorio Institucional Universidad de Medellin
repository.mail.fl_str_mv	repositorio@udem.edu.co
_version_	1814159159572037632

Traceability of contributions in the co-creation of products/services: A case study in a telecommunications company [Trazabilidad de contribuciones en la co-creación de productos/servicios: Un estudio de caso en una empresa de telecomunicaciones]

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