Lovemark effect: Analysis of the differences between students and graduates in a love brand study at a public university [L'effet « lovemark »: Une analyse des différences entre les étudiants et les diplômés dans une étude d'une « marque d'amour » dans une université publique] [Efeito lovemark: Análise das diferenças entre estudantes e graduados em um estudo de amor pelas marcas realizado em uma universidade pública] [Efecto lovemark: Análisis de las diferencias entre estudiantes y egresados en un estudio de marca de amor en una universidad pública]

The purpose of this paper is to consolidate the measurement of a lovemark and unify a set of elements that form a lovemark in university institutions by considering the differences between students and graduates. Based on a review of factors that build a lovemark, brand loyalty relationships were ex...

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Tipo de recurso:
Fecha de publicación:
2019
Institución:
Universidad de Medellín
Repositorio:
Repositorio UDEM
Idioma:
eng
OAI Identifier:
oai:repository.udem.edu.co:11407/5659
Acceso en línea:
http://hdl.handle.net/11407/5659
Palabra clave:
Brand
Higher education
Lovemark
Loyalty
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http://purl.org/coar/access_right/c_16ec
id REPOUDEM2_838777f1bbd072c6eb9be609922c1425
oai_identifier_str oai:repository.udem.edu.co:11407/5659
network_acronym_str REPOUDEM2
network_name_str Repositorio UDEM
repository_id_str
dc.title.none.fl_str_mv Lovemark effect: Analysis of the differences between students and graduates in a love brand study at a public university [L'effet « lovemark »: Une analyse des différences entre les étudiants et les diplômés dans une étude d'une « marque d'amour » dans une université publique] [Efeito lovemark: Análise das diferenças entre estudantes e graduados em um estudo de amor pelas marcas realizado em uma universidade pública] [Efecto lovemark: Análisis de las diferencias entre estudiantes y egresados en un estudio de marca de amor en una universidad pública]
title Lovemark effect: Analysis of the differences between students and graduates in a love brand study at a public university [L'effet « lovemark »: Une analyse des différences entre les étudiants et les diplômés dans une étude d'une « marque d'amour » dans une université publique] [Efeito lovemark: Análise das diferenças entre estudantes e graduados em um estudo de amor pelas marcas realizado em uma universidade pública] [Efecto lovemark: Análisis de las diferencias entre estudiantes y egresados en un estudio de marca de amor en una universidad pública]
spellingShingle Lovemark effect: Analysis of the differences between students and graduates in a love brand study at a public university [L'effet « lovemark »: Une analyse des différences entre les étudiants et les diplômés dans une étude d'une « marque d'amour » dans une université publique] [Efeito lovemark: Análise das diferenças entre estudantes e graduados em um estudo de amor pelas marcas realizado em uma universidade pública] [Efecto lovemark: Análisis de las diferencias entre estudiantes y egresados en un estudio de marca de amor en una universidad pública]
Brand
Higher education
Lovemark
Loyalty
title_short Lovemark effect: Analysis of the differences between students and graduates in a love brand study at a public university [L'effet « lovemark »: Une analyse des différences entre les étudiants et les diplômés dans une étude d'une « marque d'amour » dans une université publique] [Efeito lovemark: Análise das diferenças entre estudantes e graduados em um estudo de amor pelas marcas realizado em uma universidade pública] [Efecto lovemark: Análisis de las diferencias entre estudiantes y egresados en un estudio de marca de amor en una universidad pública]
title_full Lovemark effect: Analysis of the differences between students and graduates in a love brand study at a public university [L'effet « lovemark »: Une analyse des différences entre les étudiants et les diplômés dans une étude d'une « marque d'amour » dans une université publique] [Efeito lovemark: Análise das diferenças entre estudantes e graduados em um estudo de amor pelas marcas realizado em uma universidade pública] [Efecto lovemark: Análisis de las diferencias entre estudiantes y egresados en un estudio de marca de amor en una universidad pública]
title_fullStr Lovemark effect: Analysis of the differences between students and graduates in a love brand study at a public university [L'effet « lovemark »: Une analyse des différences entre les étudiants et les diplômés dans une étude d'une « marque d'amour » dans une université publique] [Efeito lovemark: Análise das diferenças entre estudantes e graduados em um estudo de amor pelas marcas realizado em uma universidade pública] [Efecto lovemark: Análisis de las diferencias entre estudiantes y egresados en un estudio de marca de amor en una universidad pública]
title_full_unstemmed Lovemark effect: Analysis of the differences between students and graduates in a love brand study at a public university [L'effet « lovemark »: Une analyse des différences entre les étudiants et les diplômés dans une étude d'une « marque d'amour » dans une université publique] [Efeito lovemark: Análise das diferenças entre estudantes e graduados em um estudo de amor pelas marcas realizado em uma universidade pública] [Efecto lovemark: Análisis de las diferencias entre estudiantes y egresados en un estudio de marca de amor en una universidad pública]
title_sort Lovemark effect: Analysis of the differences between students and graduates in a love brand study at a public university [L'effet « lovemark »: Une analyse des différences entre les étudiants et les diplômés dans une étude d'une « marque d'amour » dans une université publique] [Efeito lovemark: Análise das diferenças entre estudantes e graduados em um estudo de amor pelas marcas realizado em uma universidade pública] [Efecto lovemark: Análisis de las diferencias entre estudiantes y egresados en un estudio de marca de amor en una universidad pública]
dc.subject.none.fl_str_mv Brand
Higher education
Lovemark
Loyalty
topic Brand
Higher education
Lovemark
Loyalty
description The purpose of this paper is to consolidate the measurement of a lovemark and unify a set of elements that form a lovemark in university institutions by considering the differences between students and graduates. Based on a review of factors that build a lovemark, brand loyalty relationships were explored. In addition, an empirical study was carried out and applied to a sample of 257 participants at the National University of Colombia (unal), one of the most important universities in this country. The results validated the positive effects of brand love, brand experience, and brand involvement on brand loyalty, the determining factor of a university lovemark. This article is one of the first works integrating all the constructs proposed by prior research studies, which, until now, have approached lovemark and brand loyalty separately. © 2019, Universidad Nacional de Colombia. All rights reserved.
publishDate 2019
dc.date.accessioned.none.fl_str_mv 2020-04-29T14:53:35Z
dc.date.available.none.fl_str_mv 2020-04-29T14:53:35Z
dc.date.none.fl_str_mv 2019
dc.type.eng.fl_str_mv Article
dc.type.coarversion.fl_str_mv http://purl.org/coar/version/c_970fb48d4fbd8a85
dc.type.coar.fl_str_mv http://purl.org/coar/resource_type/c_6501
http://purl.org/coar/resource_type/c_2df8fbb1
dc.type.driver.none.fl_str_mv info:eu-repo/semantics/article
dc.identifier.issn.none.fl_str_mv 1215051
dc.identifier.uri.none.fl_str_mv http://hdl.handle.net/11407/5659
dc.identifier.doi.none.fl_str_mv 10.15446/innovar.v30n75.83256
identifier_str_mv 1215051
10.15446/innovar.v30n75.83256
url http://hdl.handle.net/11407/5659
dc.language.iso.none.fl_str_mv eng
language eng
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dc.relation.citationvolume.none.fl_str_mv 30
dc.relation.citationissue.none.fl_str_mv 75
dc.relation.citationstartpage.none.fl_str_mv 43
dc.relation.citationendpage.none.fl_str_mv 56
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Thomson, M., Macinnis, D.J., Whan-Park, C., The ties that bind: Measuring the strength of consumers emotional attachments to brands (2005) Journal of Consumer Psychology, 15 (1), pp. 77-91. , https://doi.org/10.1207/s15327663jcp1501_10
Toldos, M.P., Dimensions of brand personality in Mexico (2012) Global Journal of Business Research, 6 (5), pp. 35-47
Veloutsou, C., Aimpitaksa, J.B., The lovemarks effect: An abstract (2018) Back to the Future: Using Marketing Basics to Provide Customer Value. Academy of Marketing Science Annual Conference, pp. 259-260. , https://doi.org/10.1007/978-3-319-66023-3_94, In Krey N., Rossi P. (eds)., pp., Cham: Springer
Wang, G., Attitudinal correlates of brand commitment (2002) Journal of Relationship Marketing, 1 (2), pp. 57-75. , https://doi.org/10.1300/J366v01n02_04
Whan, P., Macinnis, D.J., Introduction to the special issue: Brand relationships, emotions, and the self (2018) Journal of the Association for Consumer Research, 3 (2), pp. 123-129. , https://doi.org/10.1086/696969
Yoo, B., Donthu, N., Developing and validating a multidimensional consumer-based brand equity scale (2001) Journal of Business Research, 52 (1), pp. 1-14. , https://doi.org/10.1016/S0148-29639900098-3
Zaichkowsky, J.L., Measuring the involvement construct (1985) Journal of Consumer Research, 12 (3), pp. 341-352. , https://doi.org/10.1086/208520
Zarantonello, L., A literature review of consumer-based brand scales (2008) Handbook on Brand and Experience Management, , Chel-tenham: Edward Elgar Publishing Ltd
Zarantonello, L., Schmitt, B.H., Using the brand experience scale to profile consumers and predict consumer behaviour (2010) Journal of Brand Management, 17 (7), pp. 532-540. , https://doi.org/10.1057/bm.2010.4
dc.rights.coar.fl_str_mv http://purl.org/coar/access_right/c_16ec
rights_invalid_str_mv http://purl.org/coar/access_right/c_16ec
dc.publisher.none.fl_str_mv Universidad Nacional de Colombia
dc.publisher.program.none.fl_str_mv Mercadeo
dc.publisher.faculty.none.fl_str_mv Facultad de Ciencias Económicas y Administrativas
publisher.none.fl_str_mv Universidad Nacional de Colombia
dc.source.none.fl_str_mv Innovar
institution Universidad de Medellín
repository.name.fl_str_mv Repositorio Institucional Universidad de Medellin
repository.mail.fl_str_mv repositorio@udem.edu.co
_version_ 1814159105951006720
spelling 20192020-04-29T14:53:35Z2020-04-29T14:53:35Z1215051http://hdl.handle.net/11407/565910.15446/innovar.v30n75.83256The purpose of this paper is to consolidate the measurement of a lovemark and unify a set of elements that form a lovemark in university institutions by considering the differences between students and graduates. Based on a review of factors that build a lovemark, brand loyalty relationships were explored. In addition, an empirical study was carried out and applied to a sample of 257 participants at the National University of Colombia (unal), one of the most important universities in this country. The results validated the positive effects of brand love, brand experience, and brand involvement on brand loyalty, the determining factor of a university lovemark. This article is one of the first works integrating all the constructs proposed by prior research studies, which, until now, have approached lovemark and brand loyalty separately. © 2019, Universidad Nacional de Colombia. All rights reserved.engUniversidad Nacional de ColombiaMercadeoFacultad de Ciencias Económicas y Administrativashttps://www.scopus.com/inward/record.uri?eid=2-s2.0-85078402955&doi=10.15446%2finnovar.v30n75.83256&partnerID=40&md5=422809beaa0d7cd96097e59d5179e7be30754356Aaker, D.A., Measuring brand equity across products and markets (1996) California Management Review, 38 (3), pp. 102-120Aaker, D.A., (2007) Strategic Market Management, , Hoboken, nj: John Wiley & SonsAaker, D.A., (2010) Building Strong Brands, , 9th ed.). 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(eds.), Cham: SpringerSung, Y., Choi, S.M., I won t leave you although you disappoint me : The interplay between satisfaction, investment, and alternatives in determining consumer-brand relationship commitment (2010) Psychology and Marketing, 27 (11), pp. 1050-1073. , https://doi.org/10.1002/mar.20373Thomson, M., Macinnis, D.J., Whan-Park, C., The ties that bind: Measuring the strength of consumers emotional attachments to brands (2005) Journal of Consumer Psychology, 15 (1), pp. 77-91. , https://doi.org/10.1207/s15327663jcp1501_10Toldos, M.P., Dimensions of brand personality in Mexico (2012) Global Journal of Business Research, 6 (5), pp. 35-47Veloutsou, C., Aimpitaksa, J.B., The lovemarks effect: An abstract (2018) Back to the Future: Using Marketing Basics to Provide Customer Value. Academy of Marketing Science Annual Conference, pp. 259-260. , https://doi.org/10.1007/978-3-319-66023-3_94, In Krey N., Rossi P. (eds)., pp., Cham: SpringerWang, G., Attitudinal correlates of brand commitment (2002) Journal of Relationship Marketing, 1 (2), pp. 57-75. , https://doi.org/10.1300/J366v01n02_04Whan, P., Macinnis, D.J., Introduction to the special issue: Brand relationships, emotions, and the self (2018) Journal of the Association for Consumer Research, 3 (2), pp. 123-129. , https://doi.org/10.1086/696969Yoo, B., Donthu, N., Developing and validating a multidimensional consumer-based brand equity scale (2001) Journal of Business Research, 52 (1), pp. 1-14. , https://doi.org/10.1016/S0148-29639900098-3Zaichkowsky, J.L., Measuring the involvement construct (1985) Journal of Consumer Research, 12 (3), pp. 341-352. , https://doi.org/10.1086/208520Zarantonello, L., A literature review of consumer-based brand scales (2008) Handbook on Brand and Experience Management, , Chel-tenham: Edward Elgar Publishing LtdZarantonello, L., Schmitt, B.H., Using the brand experience scale to profile consumers and predict consumer behaviour (2010) Journal of Brand Management, 17 (7), pp. 532-540. , https://doi.org/10.1057/bm.2010.4InnovarBrandHigher educationLovemarkLoyaltyLovemark effect: Analysis of the differences between students and graduates in a love brand study at a public university [L'effet « lovemark »: Une analyse des différences entre les étudiants et les diplômés dans une étude d'une « marque d'amour » dans une université publique] [Efeito lovemark: Análise das diferenças entre estudantes e graduados em um estudo de amor pelas marcas realizado em uma universidade pública] [Efecto lovemark: Análisis de las diferencias entre estudiantes y egresados en un estudio de marca de amor en una universidad pública]Articleinfo:eu-repo/semantics/articlehttp://purl.org/coar/version/c_970fb48d4fbd8a85http://purl.org/coar/resource_type/c_6501http://purl.org/coar/resource_type/c_2df8fbb1Montoya-Restrepo, I.A., Universidad Nacional de Colombia, Management and Marketing Research Group, Medellín, Colombia; Sánchez-Torres, J.A., Universidad de Medellín, Tetrix Marketing Research Group, Medellín, Colombia; Rojas-Berrio, S.P., Universidad Nacional de Colombia, Management and Marketing Research Group, Bogotá, Colombia; Montoya-Restrepo, L.A., Universidad Nacional de Colombia, Management and Marketing Research Group, Medellín, Colombiahttp://purl.org/coar/access_right/c_16ecMontoya-Restrepo I.A.Sánchez-Torres J.A.Rojas-Berrio S.P.Montoya-Restrepo L.A.11407/5659oai:repository.udem.edu.co:11407/56592020-05-27 15:47:54.343Repositorio Institucional Universidad de Medellinrepositorio@udem.edu.co