Limitaciones en el uso y apropiación de tecnologías de información y comunicación para la negociación internacional en empresas colombianas
This article establishes the main obstacles to use and appropriate information and communication technologies (ICT) for the international negotiation process. For this, a research in 380 Colombian enterprises engaged in import and / or export operations is conducted, supported in a telephone survey...
- Autores:
- Tipo de recurso:
- Fecha de publicación:
- 2017
- Institución:
- Universidad de Medellín
- Repositorio:
- Repositorio UDEM
- Idioma:
- spa
- OAI Identifier:
- oai:repository.udem.edu.co:11407/4291
- Acceso en línea:
- http://hdl.handle.net/11407/4291
- Palabra clave:
- Characterization
ICT
Information communication technologies
International negotiation
Use and appropriation
- Rights
- License
- http://purl.org/coar/access_right/c_16ec
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Limitaciones en el uso y apropiación de tecnologías de información y comunicación para la negociación internacional en empresas colombianas |
| title |
Limitaciones en el uso y apropiación de tecnologías de información y comunicación para la negociación internacional en empresas colombianas |
| spellingShingle |
Limitaciones en el uso y apropiación de tecnologías de información y comunicación para la negociación internacional en empresas colombianas Characterization ICT Information communication technologies International negotiation Use and appropriation |
| title_short |
Limitaciones en el uso y apropiación de tecnologías de información y comunicación para la negociación internacional en empresas colombianas |
| title_full |
Limitaciones en el uso y apropiación de tecnologías de información y comunicación para la negociación internacional en empresas colombianas |
| title_fullStr |
Limitaciones en el uso y apropiación de tecnologías de información y comunicación para la negociación internacional en empresas colombianas |
| title_full_unstemmed |
Limitaciones en el uso y apropiación de tecnologías de información y comunicación para la negociación internacional en empresas colombianas |
| title_sort |
Limitaciones en el uso y apropiación de tecnologías de información y comunicación para la negociación internacional en empresas colombianas |
| dc.contributor.affiliation.spa.fl_str_mv |
Cano, J.A Docente Tiempo Completo, Universidad de Medellín, Colombia Rojas, J.J.B Universidad de Medellín, Colombia |
| dc.subject.keyword.eng.fl_str_mv |
Characterization ICT Information communication technologies International negotiation Use and appropriation |
| topic |
Characterization ICT Information communication technologies International negotiation Use and appropriation |
| description |
This article establishes the main obstacles to use and appropriate information and communication technologies (ICT) for the international negotiation process. For this, a research in 380 Colombian enterprises engaged in import and / or export operations is conducted, supported in a telephone survey to identify the reasons that affect the use of ICT. Within results, it is noted that the main reason for non-use specialized ICT is the lack of knowledge about the existence of these, so a characterization of these technologies is performed, based on a literature review. It is concluded that to improve the level of use and appropriation of specialized ICT, it is required a greater divulgation about the functionality, applicability and benefits that they offer to organizations. © 2017 (Jose Alejandro Cano, Jose Jaime Baena Rojas). |
| publishDate |
2017 |
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2017-12-19T19:36:45Z |
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2017-12-19T19:36:45Z |
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2017 |
| dc.type.eng.fl_str_mv |
Article |
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http://purl.org/coar/version/c_970fb48d4fbd8a85 |
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http://purl.org/coar/resource_type/c_6501 http://purl.org/coar/resource_type/c_2df8fbb1 |
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info:eu-repo/semantics/article |
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16465954 |
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http://hdl.handle.net/11407/4291 |
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reponame:Repositorio Institucional Universidad de Medellín |
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spa |
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https://www.scopus.com/inward/record.uri?eid=2-s2.0-85027036616&partnerID=40&md5=bcf572f474ae494bc0f334e8616f7fc6 |
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Observatorio |
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Aerts, A., Szirbik, N., Goossenaerts, J., A flexible, agent-based ICT architecture for virtual enterprises (2002) Computers Industry, 49 (3), pp. 311-327 Alderete, M., Medición de las tecnologías de la información y la comunicación en empresas de servicios de Colombia (2012) Cuadernos de Administración, 25 (45), pp. 39-62 Al-Gahtani, S., Modeling the electronic transactions acceptance using an extended technology acceptance model (2011) Applied Computing and Informatics, 9 (1), pp. 47-77 Araujo, A., Implementing global virtual teams to enhance cross-border transfer of knowledge in multinational enterprises: A resource-based view (2009) International Journal of Networking and Virtual Organisations, 6 (2), pp. 161-176 Arslan, G., Tuncan, M., Birgonul, M., Dikmen, I., E-bidding proposal preparation system for construction projects (2006) Building and Environment, 41 (10), pp. 1406-1413 Baena, J., Cano, J., Pérez, H., Implementation of information and communication technologies in the international trade negotiation phases (2015) Revista Espacios, 36 (22), pp. 1-20 Baena, J., Cano, J., Jarrin, J., Pérez, H., Uso de Tecnologías de Información y Comunicación para la negociación internacional Ventaja para las empresas colombianas? (2014) Revista Ciencias Estratégicas, 22 (32), pp. 279-294 Buyya, R., Murshed, M., GridSim: A toolkit for the modeling and simulation of distributed resource management and scheduling for grid computing (2002) Concurrency Computation Practice and Experience, 14 (13-15), pp. 1175-1220 Buyya, R., Yeo, C., Venugopal, S., Broberg, J., Brandic, I., Cloud computing and emerging IT platforms: Vision, hype, and reality for delivering computing as the 5th utility (2009) Future Generation Computer Systems, 25 (6), pp. 599-616 Campbell, A., Creating customer knowledge competence: Managing customer relationship management programs strategically (2003) Industrial Marketing Management, 32 (5), pp. 375-383 Cano, J., Baena, J., Retos en la implementación de las TIC para el proceso de negociación internacional (2013) Cuadernos de Administración, 29 (50), pp. 153-163 Cano, J., Baena, J., Tendencias en el uso de las tecnologías de información y comunicación para la negociación internacional (2015) Estudios Gerenciales, 31 (136), pp. 335-346 Cano, J., Baena, J., Impact of information and communication technologies in international negotiation performance (2015) RBGN-Revista Brasileira de Gestao de Negocios, 17 (54), pp. 751-768 Cano, J., Baena, J., Uso y desempeño de las TIC en la negociación internacional (2016) Espacios, 37 (35), p. 8 Cano, J., Baena, J., Apropiación y uso de TIC para la negociación internacional: Comparación entre la ciudad de Medellín y Colombia (2016) Espacios, 37 (35), p. 7 Centobelli, P., Cerchione, R., Converso, G., Murino, T., E-procurement and e-supply chain: Features and development of e-collaboration (2014) IERI Procedia, 6 (1), pp. 1-72 Choy, K., Lee, W., Lo, V., Desing of an intelligent supplier relationship management system: A hybrid case based neural network approach (2003) Expert Systems with Applications, 24 (2), pp. 225-237 Choy, K., Lo, V., Lee, W., Development of a case based intelligent customer-supplier relationship management system (2002) Expert Systems with Applications, 23 (3), pp. 281-297 Ciborra, C., Imbrication of representations: Risk and digital technologies (2006) Journal Of Management Studies, 43 (6), pp. 1339-1356 Cole, R., Rosenbluth, J., Voice over IP performance monitoring (2001) ACM SIGCOMM Computer Communication Review, 31 (2), pp. 9-24 Correa, A., Gómez, R., Cano, J., Gestión de almacenes y tecnologías de la información y comunicación (TIC) (2010) Estudios Gerenciales, 26 (117), pp. 1-27 Davila, A., Gupta, M., Palmer, M., Moving procurement systems to the internet: The adoption and use of e-procurement technology models (2003) European Management Journal, 21 (1), pp. 11-23 Davis, F.D., Perceived usefulness, perceived ease of use, and user acceptance of information technology (1989) MIS Quarterly, 13 (3), pp. 319-340 Echeverría, J., Apropiación social de las tecnologías de la información y la comunicación (2008) Revista iberoamericana de ciencia, tecnología y sociedad, 4 (10), pp. 171-182. , Enero de Erdem, A., Göçen, E., Development of a decision support system for supplier evaluation and order allocation (2012) Expert Systems with Application, 39 (5), pp. 4927-4937 Fox, M., Barbuceanu, M., Teigen, R., Agent-oriented supply-chain management (2000) International Journal of Flexible Manufacturing Systems, 12 (2), pp. 165-188 Gunasekaran, A., McGaughey, R., Ngai, E., Rai, D., E-procurement adoption in the southcoast SMEs (2009) International Journal of Production Economics, 122 (1), pp. 161-175 Hamner, M., Qazi, R., Expanding the Technology Acceptance Model to examine Personal Computing Technology utilization in government agencies in developing countries (2009) Government Information Quarterly, 26 (1), pp. 128-136 Hendricks, K., Singhal, V., Stratman, J., The impact of enterprise systems on corporate performance: A study of ERP, SCM, and CRM system implementations (2007) Journal of Operations Management, 25 (1), pp. 65-82 James, J., Chen, B., Garrison, L., Implementing VoIP: A voice transmission performance progress report (2004) IEEE Communications Magazine, 42 (7), pp. 36-41 Jegham, M., Sahut, J., ICT acceptation: The case of CRM project (2004) International Symposium on Applications and the Internet Workshops, , Tokyo - Japan Karapantazis, S., Pavlidou, F., VoIP: A comprehensive survey on a promising technology (2009) Computer Networks, 53 (12), pp. 2050-2090 Kersten, E., Noronha, S., WWW-based negotiation support: Design, implementation and use (1999) Decision Support Systems, 25 (1), pp. 135-154 Kersten, G.E., Lai, H., Satisfiability and completeness of protocols for electronic negotiations (2007) European Journal of Operational Research, 180 (2), pp. 922-937 Kim, H.W., Chan, H., Gupta, S., Value-based adoption of mobile internet: An empirical investigation (2007) Decision Support Systems, 43 (1), pp. 111-126 Kumar, D., Singh, J., Singh, O., A fuzzy logic based decision support system for evaluation of suppliers in supply chain management practices (2013) Mathematical and Computer Modelling, 57 (11-12), pp. 1679-1695 Kumar, V., Maheshwari, B., Kumar, U., Enterprise resource planning systems adoption process: A survey of Canadian organizations (2002) International Journal Of Production Research, 40 (3), pp. 509-523 Lee, K.C., Kang, I., Kim, J.S., Exploring the user interface of negotiation support systems from the user acceptance perspective (2007) Computers in Human Behavior, 23 (1), pp. 220-239 Lim, J., A conceptual framework on the adoption of negotiation support systems (2003) Information and Software Technology, 45 (8), pp. 469-477 Maguire, S., Koh, S., Magrys, A., The adoption of e-business and knowledge management in SMEs (2007) Benchmarking, 14 (1), pp. 37-58 Maklan, S., Knox, S., Ryals, L., New trends in innovation and customer relationship management: A challenge for market researchers (2008) International Journal of Market Research, 50 (2), pp. 221-240 Manochehri, N., Al-Esmail, R., Ashrafi, R., Examining the impact of information and communication technologies (ICT) on enterprise practices: A preliminary perspective from Qatar (2012) Electronic Journal of Information Systems in Developing Countries, 51 (1), pp. 1-16 Mansoornejad, B., Pistikopoulos, E., Stuart, P., Scenario-based strategic supply chain design and analysis for the forest biorefinery using an operational supply chain model (2013) International Journal of Production Economics, 144 (2), pp. 618-634 Peansupap, V., Walker, D., Factors enabling information and communication technology diffusion and actual implementation in construction organisations (2005) Electronic Journal of Information Technology in Construction, 10, pp. 1-26 Pommeranz, A., Wiggers, P., Brinkman, W.P., Jonker, C., Social acceptance of negotiation support systems: Scenario-based exploration with focus groups and online survey (2012) Cognition Technology & Work, 14 (4), pp. 299-317 Ronchi, S., Brun, A., Golini, R., Fan, X., What is the value of an IT e-procurement system? (2010) Journal of Purchasing and Supply Management, 16 (2), pp. 131-140 Rust, R., Verhoef, P., Optimizing the marketing interventions mix in intermediate-term CRM (2005) Marketing Science, 24 (3), pp. 477-489 Schoop, M., Jertila, A., List, T., Negoisst: A negotiation support system for electronic (2003) Data & Knowledge Engineering, 47 (1), pp. 371-401 Stein, A., Smith, M., Lancioni, R., The development and diffusion of customer relationship management (CRM) intelligence in business-to-business environments (2013) Industrial Marketing Management, 42 (6), pp. 855-861 Sumak, B., Pusnik, M., Hericko, M., Towards an e-business acceptance model: Identification of external factors (2012) 34th International Conference on Information Technology Interfaces, , Dubrovnik- Croatia Sun, L., Ifeachor, E., Voice quality prediction models and their application in VoIP networks (2006) IEEE Transactions On Multimedia, 8 (4), pp. 809-820 Sun, Y., Du, D., Domestic firm innovation and networking with foreign firms in China's ICT industry (2011) Environment and Planning A, 43 (4), pp. 786-809 Tan, K., Chong, S., Lin, B., Eze, U., Internet-based ICT adoption: Evidence from Malaysian SMEs (2009) Industrial Management and Data Systems, 109 (2), pp. 224-244 Toktas-Palut, P., Baylav, E., Teoman, S., Altunbey, M., The impact of barriers and benefits of e-procurement on its adoption decision: An empirical analysis (2014) International Journal of Production Economics, 158 (1), pp. 77-90 Toktas-Palut, P., Baylav, E., Teoman, S., Altunbey, M., (2015) Enhancing Synergies in a Collaborative Environment, , Switzerland: Springer International Publishing Van Deursen, A., Van Dijk, J., Loss of labor time due to malfunctioning ICTs and ICT skill insufficiencies (2014) International Journal Of Manpower, 35 (5), pp. 703-719 Venkatesh, V., Determinants of percived ease of use: Integrating contro, intricsic motivation, and emotion into technology acceptance model (2000) Information Systems Research, 11 (4), pp. 342-365 Venkatesh, V., Bala, H., Technology acceptance model 3 and a research agenda on interventions (2008) Decision Sciences, 39 (2), pp. 273-315. , Mayo de Venkatesh, V., Davis, F., A theoretical extension of the technology acceptance model: Four longitudinal field studies (2000) Management Sciences, 46 (2), pp. 186-204 Venkatesh, V., Morris, M., Davis, G., Davis, F., User acceptance of information technology: Toward a unified view (2003) MIS Quarterly, 27 (3), pp. 425-478 Yong, L., Modelo de Aceptación Tecnológica (TAM) para determinar los efectos de las dimensiones de cultura nacional en la aceptación de las TIC (2004) Revista Internacional de Ciencias Sociales y Humanidades, 9 (1), pp. 131-171 Yong, L., Rivas, L., Chaparro, J., Modelo de aceptación tecnológica (TAM): Un estudio de la influencia de la cultura nacional y del perfil del usuario en el uso de las TIC (2010) Innovar, 20 (36), pp. 187-204 |
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Universidad de Medellín |
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Repositorio Institucional Universidad de Medellin |
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1814159111867072512 |
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2017-12-19T19:36:45Z2017-12-19T19:36:45Z201716465954http://hdl.handle.net/11407/4291reponame:Repositorio Institucional Universidad de Medellíninstname:Universidad de MedellínThis article establishes the main obstacles to use and appropriate information and communication technologies (ICT) for the international negotiation process. For this, a research in 380 Colombian enterprises engaged in import and / or export operations is conducted, supported in a telephone survey to identify the reasons that affect the use of ICT. Within results, it is noted that the main reason for non-use specialized ICT is the lack of knowledge about the existence of these, so a characterization of these technologies is performed, based on a literature review. It is concluded that to improve the level of use and appropriation of specialized ICT, it is required a greater divulgation about the functionality, applicability and benefits that they offer to organizations. © 2017 (Jose Alejandro Cano, Jose Jaime Baena Rojas).spaObercomFacultad de Ciencias Económicas y Administrativashttps://www.scopus.com/inward/record.uri?eid=2-s2.0-85027036616&partnerID=40&md5=bcf572f474ae494bc0f334e8616f7fc6ObservatorioAerts, A., Szirbik, N., Goossenaerts, J., A flexible, agent-based ICT architecture for virtual enterprises (2002) Computers Industry, 49 (3), pp. 311-327Alderete, M., Medición de las tecnologías de la información y la comunicación en empresas de servicios de Colombia (2012) Cuadernos de Administración, 25 (45), pp. 39-62Al-Gahtani, S., Modeling the electronic transactions acceptance using an extended technology acceptance model (2011) Applied Computing and Informatics, 9 (1), pp. 47-77Araujo, A., Implementing global virtual teams to enhance cross-border transfer of knowledge in multinational enterprises: A resource-based view (2009) International Journal of Networking and Virtual Organisations, 6 (2), pp. 161-176Arslan, G., Tuncan, M., Birgonul, M., Dikmen, I., E-bidding proposal preparation system for construction projects (2006) Building and Environment, 41 (10), pp. 1406-1413Baena, J., Cano, J., Pérez, H., Implementation of information and communication technologies in the international trade negotiation phases (2015) Revista Espacios, 36 (22), pp. 1-20Baena, J., Cano, J., Jarrin, J., Pérez, H., Uso de Tecnologías de Información y Comunicación para la negociación internacional Ventaja para las empresas colombianas? (2014) Revista Ciencias Estratégicas, 22 (32), pp. 279-294Buyya, R., Murshed, M., GridSim: A toolkit for the modeling and simulation of distributed resource management and scheduling for grid computing (2002) Concurrency Computation Practice and Experience, 14 (13-15), pp. 1175-1220Buyya, R., Yeo, C., Venugopal, S., Broberg, J., Brandic, I., Cloud computing and emerging IT platforms: Vision, hype, and reality for delivering computing as the 5th utility (2009) Future Generation Computer Systems, 25 (6), pp. 599-616Campbell, A., Creating customer knowledge competence: Managing customer relationship management programs strategically (2003) Industrial Marketing Management, 32 (5), pp. 375-383Cano, J., Baena, J., Retos en la implementación de las TIC para el proceso de negociación internacional (2013) Cuadernos de Administración, 29 (50), pp. 153-163Cano, J., Baena, J., Tendencias en el uso de las tecnologías de información y comunicación para la negociación internacional (2015) Estudios Gerenciales, 31 (136), pp. 335-346Cano, J., Baena, J., Impact of information and communication technologies in international negotiation performance (2015) RBGN-Revista Brasileira de Gestao de Negocios, 17 (54), pp. 751-768Cano, J., Baena, J., Uso y desempeño de las TIC en la negociación internacional (2016) Espacios, 37 (35), p. 8Cano, J., Baena, J., Apropiación y uso de TIC para la negociación internacional: Comparación entre la ciudad de Medellín y Colombia (2016) Espacios, 37 (35), p. 7Centobelli, P., Cerchione, R., Converso, G., Murino, T., E-procurement and e-supply chain: Features and development of e-collaboration (2014) IERI Procedia, 6 (1), pp. 1-72Choy, K., Lee, W., Lo, V., Desing of an intelligent supplier relationship management system: A hybrid case based neural network approach (2003) Expert Systems with Applications, 24 (2), pp. 225-237Choy, K., Lo, V., Lee, W., Development of a case based intelligent customer-supplier relationship management system (2002) Expert Systems with Applications, 23 (3), pp. 281-297Ciborra, C., Imbrication of representations: Risk and digital technologies (2006) Journal Of Management Studies, 43 (6), pp. 1339-1356Cole, R., Rosenbluth, J., Voice over IP performance monitoring (2001) ACM SIGCOMM Computer Communication Review, 31 (2), pp. 9-24Correa, A., Gómez, R., Cano, J., Gestión de almacenes y tecnologías de la información y comunicación (TIC) (2010) Estudios Gerenciales, 26 (117), pp. 1-27Davila, A., Gupta, M., Palmer, M., Moving procurement systems to the internet: The adoption and use of e-procurement technology models (2003) European Management Journal, 21 (1), pp. 11-23Davis, F.D., Perceived usefulness, perceived ease of use, and user acceptance of information technology (1989) MIS Quarterly, 13 (3), pp. 319-340Echeverría, J., Apropiación social de las tecnologías de la información y la comunicación (2008) Revista iberoamericana de ciencia, tecnología y sociedad, 4 (10), pp. 171-182. , Enero deErdem, A., Göçen, E., Development of a decision support system for supplier evaluation and order allocation (2012) Expert Systems with Application, 39 (5), pp. 4927-4937Fox, M., Barbuceanu, M., Teigen, R., Agent-oriented supply-chain management (2000) International Journal of Flexible Manufacturing Systems, 12 (2), pp. 165-188Gunasekaran, A., McGaughey, R., Ngai, E., Rai, D., E-procurement adoption in the southcoast SMEs (2009) International Journal of Production Economics, 122 (1), pp. 161-175Hamner, M., Qazi, R., Expanding the Technology Acceptance Model to examine Personal Computing Technology utilization in government agencies in developing countries (2009) Government Information Quarterly, 26 (1), pp. 128-136Hendricks, K., Singhal, V., Stratman, J., The impact of enterprise systems on corporate performance: A study of ERP, SCM, and CRM system implementations (2007) Journal of Operations Management, 25 (1), pp. 65-82James, J., Chen, B., Garrison, L., Implementing VoIP: A voice transmission performance progress report (2004) IEEE Communications Magazine, 42 (7), pp. 36-41Jegham, M., Sahut, J., ICT acceptation: The case of CRM project (2004) International Symposium on Applications and the Internet Workshops, , Tokyo - JapanKarapantazis, S., Pavlidou, F., VoIP: A comprehensive survey on a promising technology (2009) Computer Networks, 53 (12), pp. 2050-2090Kersten, E., Noronha, S., WWW-based negotiation support: Design, implementation and use (1999) Decision Support Systems, 25 (1), pp. 135-154Kersten, G.E., Lai, H., Satisfiability and completeness of protocols for electronic negotiations (2007) European Journal of Operational Research, 180 (2), pp. 922-937Kim, H.W., Chan, H., Gupta, S., Value-based adoption of mobile internet: An empirical investigation (2007) Decision Support Systems, 43 (1), pp. 111-126Kumar, D., Singh, J., Singh, O., A fuzzy logic based decision support system for evaluation of suppliers in supply chain management practices (2013) Mathematical and Computer Modelling, 57 (11-12), pp. 1679-1695Kumar, V., Maheshwari, B., Kumar, U., Enterprise resource planning systems adoption process: A survey of Canadian organizations (2002) International Journal Of Production Research, 40 (3), pp. 509-523Lee, K.C., Kang, I., Kim, J.S., Exploring the user interface of negotiation support systems from the user acceptance perspective (2007) Computers in Human Behavior, 23 (1), pp. 220-239Lim, J., A conceptual framework on the adoption of negotiation support systems (2003) Information and Software Technology, 45 (8), pp. 469-477Maguire, S., Koh, S., Magrys, A., The adoption of e-business and knowledge management in SMEs (2007) Benchmarking, 14 (1), pp. 37-58Maklan, S., Knox, S., Ryals, L., New trends in innovation and customer relationship management: A challenge for market researchers (2008) International Journal of Market Research, 50 (2), pp. 221-240Manochehri, N., Al-Esmail, R., Ashrafi, R., Examining the impact of information and communication technologies (ICT) on enterprise practices: A preliminary perspective from Qatar (2012) Electronic Journal of Information Systems in Developing Countries, 51 (1), pp. 1-16Mansoornejad, B., Pistikopoulos, E., Stuart, P., Scenario-based strategic supply chain design and analysis for the forest biorefinery using an operational supply chain model (2013) International Journal of Production Economics, 144 (2), pp. 618-634Peansupap, V., Walker, D., Factors enabling information and communication technology diffusion and actual implementation in construction organisations (2005) Electronic Journal of Information Technology in Construction, 10, pp. 1-26Pommeranz, A., Wiggers, P., Brinkman, W.P., Jonker, C., Social acceptance of negotiation support systems: Scenario-based exploration with focus groups and online survey (2012) Cognition Technology & Work, 14 (4), pp. 299-317Ronchi, S., Brun, A., Golini, R., Fan, X., What is the value of an IT e-procurement system? 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For this, a research in 380 Colombian enterprises engaged in import and / or export operations is conducted, supported in a telephone survey to identify the reasons that affect the use of ICT. Within results, it is noted that the main reason for non-use specialized ICT is the lack of knowledge about the existence of these, so a characterization of these technologies is performed, based on a literature review. It is concluded that to improve the level of use and appropriation of specialized ICT, it is required a greater divulgation about the functionality, applicability and benefits that they offer to organizations. © 2017 (Jose Alejandro Cano, Jose Jaime Baena Rojas).http://purl.org/coar/access_right/c_16ec11407/4291oai:repository.udem.edu.co:11407/42912020-05-27 15:48:32.629Repositorio Institucional Universidad de Medellinrepositorio@udem.edu.co |