Limitaciones en el uso y apropiación de tecnologías de información y comunicación para la negociación internacional en empresas colombianas

This article establishes the main obstacles to use and appropriate information and communication technologies (ICT) for the international negotiation process. For this, a research in 380 Colombian enterprises engaged in import and / or export operations is conducted, supported in a telephone survey to identify the reasons that affect the use of ICT. Within results, it is noted that the main reason for non-use specialized ICT is the lack of knowledge about the existence of these, so a characterization of these technologies is performed, based on a literature review. It is concluded that to improve the level of use and appropriation of specialized ICT, it is required a greater divulgation about the functionality, applicability and benefits that they offer to organizations. © 2017 (Jose Alejandro Cano, Jose Jaime Baena Rojas).

• Fecha de publicación: 2017
• Institución: Universidad de Medellín
• Repositorio: Repositorio UDEM
• Idioma: spa
• OAI Identifier: oai:repository.udem.edu.co:11407/4291
• Acceso en línea: http://hdl.handle.net/11407/4291
• Palabra clave: Characterization; ICT; Information communication technologies; International negotiation; Use and appropriation
• License: http://purl.org/coar/access_right/c_16ec