Techniques for the identification of organizational knowledge management requirements
Purpose: This paper aims to explore the requirements of organizational knowledge management initiatives using requirements engineering techniques, identifying the optimal techniques configuration and serving as a management tool for knowledge engineers. Design/methodology/approach: The method is sel...
- Autores:
- Tipo de recurso:
- Fecha de publicación:
- 2019
- Institución:
- Universidad de Medellín
- Repositorio:
- Repositorio UDEM
- Idioma:
- eng
- OAI Identifier:
- oai:repository.udem.edu.co:11407/5698
- Acceso en línea:
- http://hdl.handle.net/11407/5698
- Palabra clave:
- Knowledge management
Organizational knowledge
Requirements techniques
- Rights
- License
- http://purl.org/coar/access_right/c_16ec
id |
REPOUDEM2_4be3622600b79da604ccab520f4fd290 |
---|---|
oai_identifier_str |
oai:repository.udem.edu.co:11407/5698 |
network_acronym_str |
REPOUDEM2 |
network_name_str |
Repositorio UDEM |
repository_id_str |
|
dc.title.none.fl_str_mv |
Techniques for the identification of organizational knowledge management requirements |
title |
Techniques for the identification of organizational knowledge management requirements |
spellingShingle |
Techniques for the identification of organizational knowledge management requirements Knowledge management Organizational knowledge Requirements techniques |
title_short |
Techniques for the identification of organizational knowledge management requirements |
title_full |
Techniques for the identification of organizational knowledge management requirements |
title_fullStr |
Techniques for the identification of organizational knowledge management requirements |
title_full_unstemmed |
Techniques for the identification of organizational knowledge management requirements |
title_sort |
Techniques for the identification of organizational knowledge management requirements |
dc.subject.none.fl_str_mv |
Knowledge management Organizational knowledge Requirements techniques |
topic |
Knowledge management Organizational knowledge Requirements techniques |
description |
Purpose: This paper aims to explore the requirements of organizational knowledge management initiatives using requirements engineering techniques, identifying the optimal techniques configuration and serving as a management tool for knowledge engineers. Design/methodology/approach: The method is selection attributes. Knowledge management enablers are characterized and mapped with the coverage capabilities of requirements engineering techniques, using the attributes of the elicited object and a box-plot analysis. The information is gathered from 280 references, 32 companies and 16 experts in requirements engineering. Findings: Requirements of organizational knowledge management initiatives are got optimally by combining interviews, use cases, scenarios, laddering and focus group techniques. The requirements of structure and processes are more complex to identify, while culture requirements are the best covered. Research limitations/implications: Knowledge management enablers are analyzed according to the current studies and comprehension of engineering techniques. Practical implications: Knowledge engineers need to consider the coverage capabilities of engineering techniques to design an optimal requirement identification and meet the objectives of organizational knowledge acquisition initiatives. Requirement engineers can improve the requirements identification by a staged selection process. Social implications: The requirements of knowledge management initiatives that impact the community can be identified and traced to ensure the knowledge objectives. Requirements related to culture and people, like shared values, beliefs, and behaviors, are also considered. Originality/value: To the best of the authors knowledge, this is the first study about formal requirement identification of knowledge management initiatives in the organizational context, providing the optimal configuration. A novel staged process is proposed for requirements engineering techniques selection, analyzing the enablers at component level and identifying the attributes associated with the elicited object. © 2019, Emerald Publishing Limited. |
publishDate |
2019 |
dc.date.accessioned.none.fl_str_mv |
2020-04-29T14:53:42Z |
dc.date.available.none.fl_str_mv |
2020-04-29T14:53:42Z |
dc.date.none.fl_str_mv |
2019 |
dc.type.eng.fl_str_mv |
Article |
dc.type.coarversion.fl_str_mv |
http://purl.org/coar/version/c_970fb48d4fbd8a85 |
dc.type.coar.fl_str_mv |
http://purl.org/coar/resource_type/c_6501 http://purl.org/coar/resource_type/c_2df8fbb1 |
dc.type.driver.none.fl_str_mv |
info:eu-repo/semantics/article |
dc.identifier.uri.none.fl_str_mv |
http://hdl.handle.net/11407/5698 |
dc.identifier.doi.none.fl_str_mv |
10.1108/JKM-08-2018-0479 |
url |
http://hdl.handle.net/11407/5698 |
identifier_str_mv |
10.1108/JKM-08-2018-0479 |
dc.language.iso.none.fl_str_mv |
eng |
language |
eng |
dc.relation.isversionof.none.fl_str_mv |
https://www.scopus.com/inward/record.uri?eid=2-s2.0-85071591717&doi=10.1108%2fJKM-08-2018-0479&partnerID=40&md5=d87b7534db52c8df7724d4919f492ff9 |
dc.relation.references.none.fl_str_mv |
Agan, Y., Impact of operations, marketing, and information technology capabilities on supply chain integration (2011) Journal of Economic & Social Research, 13 (1), pp. 27-56 Ahmady, G.A., Mehrpour, M., Nikooravesh, A., Organizational structure (2016) Procedia: Social and Behavioral Sciences, 230, pp. 455-462 Ajmal, M.M., Koskinen, K.U., Knowledge transfer in project-based organizations: an organizational culture perspective (2008) Project Management Journal, 39 (1), pp. 7-15 Alexander, I.F., Maiden, N., (2005) Scenarios, Stories, Use Cases: Through the Systems Development Life-Cycle, , Wiley, Chichester Al-Hakim, L.A., Hassan, S., Core requirements of knowledge management implementation, innovation and organizational performance (2016) Journal of Business Economics and Management, 17 (1), pp. 109-124 Ali, M., Lei, S., Wei, X.-Y., Mediating role of employee relations climate between strategic-HRM and organizational performance: an empirical study of Chinese banking sector (2017) Journal of Innovation & Knowledge, 3 (3), pp. 115-122 Allameh, S.M., Zare, S.M., Davoodi, S.M.R., Examining the impact of KM enablers on knowledge management processes (2011) Procedia Computer Science, 3, pp. 1211-1223 Alsufyev, A., Gavrilova, T., (2016) Figures and images for codification intangibles: new look at business knowledge mapping, pp. 10-18. , Venice Al-Zawahreh, H., Almakadmeh, K., Procedural model of requirements elicitation techniques (2015) roceedings of the International Conference on Intelligent Information Processing, Security and Advanced Communication, ACM, pp. 1-6. , Batna Ambrose, S.A., Bridges, M.W., DiPietro, M., Lovett, M.C., Norman, M.K., Mayer, R.E., (2010) How Learning Works: Seven Research-Based Principles for Smart Teaching, , Wiley, San Francisco, CA Ammar-Khodja, S., Perry, N., Bernard, A., Software engineering and knowledge engineering: from competition to cooperation (2007) The Future of Product Development, pp. 575-586. , Krause, F.-L. (Ed.), Springer Berlin Heidelberg, Germany Anantatmula, V.S., Kanungo, S., Modeling enablers for successful KM implementation (2010) Journal of Knowledge Management, 14 (1), pp. 100-113 Anwar, F., A practical guide to requirements elicitation techniques selection: an empirical study (2012) East Journal of Scientific Research, 11 (8), pp. 1059-1067 Archer-Brown, C., Kietzmann, J., Strategic knowledge management and enterprise social media (2018) Journal of Knowledge Management, 22 (6), pp. 1288-1309 Argote, L., Fahrenkopf, E., Knowledge transfer in organizations: the roles of members, tasks, tools, and networks (2016) Organizational Behavior and Human Decision Processes, 136, pp. 146-159 Armenakis, A., Lang, I., Forensic diagnosis and transformation of an organizational culture (2014) Journal of Change Management, 14 (2), pp. 149-170 Awmm, A., Jask, J., The interaction effect of organizational practices and employee values on knowledge management (KM) success (2014) Journal of Knowledge Management, 18 (2), pp. 307-328 Barachini, F., Cultural and social issues for knowledge sharing (2009) Journal of Knowledge Management, 13 (1), pp. 98-110 Baskaran, S., Mediation effect of knowledge management enablers on the relationship between organizational characteristics and entrepreneurial orientation (2018) Gadjah Mada International Journal of Business, 20 (1), pp. 1-32 Becattini, N., Cascini, G., Petrali, P., Pucciarini, A., Production processes modeling for identifying technology substitution opportunities (2015) Procedia Engineering, 131, pp. 14-29 Becerra, F.I., Sabherwal, R., (2014) Knowledge Management: Systems and Processes, , Taylor & Francis, New York, NY Beckley, J.H., Paredes, M.D., Paredes, D., Lopetcharat, K., (2012) Product Innovation Toolbox: A Field Guide to Consumer Understanding and Research, , Wiley, Ames, IA Beesley, L.G.A., Cooper, C., Defining knowledge management (KM) activities: towards consensus (2008) Journal of Knowledge Management, 12 (3), pp. 48-62 Bell, S., Mental maps A2-Kitchin, rob (2009) International Encyclopedia of Human Geography, pp. 70-75. , Thrift, N. (Ed.), Elsevier, Oxford Bellot, J., Defining and assessing organizational culture (2011) Nursing Forum, 46 (1), pp. 29-37 Berenbeim, R., Ethical leadership: winning with integrity (2016) Thailand s seventh annual conference on collective action against corruption, pp. 320-323. , Pro Rhetoric, LLC, Bangkok Berson, Y., Oreg, S., Dvir, T., CEO values, organizational culture and firm outcomes (2008) Journal of Organizational Behavior, 29 (5), pp. 615-633 Bhardwaj, M., Monin, J., Tacit to explicit: an interplay shaping organization knowledge (2006) Journal of Knowledge Management, 10 (3), pp. 72-85 Bitsani, E., Theoretical approaches to the organizational culture and the organizational climate: exploratory research examples and best policies in health care services (2013) Journal of Human Resource Management, 1 (4), pp. 48-58 Bittner, K., Spence, I., (2003) Use Case Modeling, , Addison Wesley, Boston, MA Bloodgood, J.M., Knowledge acquisition and firm competitiveness: the role of complements and knowledge source (2019) Journal of Knowledge Management, 23 (1), pp. 46-66 Bombonatti, D., Gralha, C., Moreira, A., Araújo, J., Goulão, M., Usability of requirements techniques: a systematic literature review (2016) Proceedings of the 31st Annual ACM Symposium on Applied Computing, ACM, pp. 1270-1275. , Pisa Bozkurt, Ö.Ç., Kalkan, A., Arman, M., The relationship between structural characteristics of organization and followed business strategy: an application in Denizli (2014) Procedia: Social and Behavioral Sciences, 150, pp. 222-229 Brandts, J., Solà, C., Personal relations and their effect on behavior in an organizational setting: an experimental study (2010) Journal of Economic Behavior & Organization, 73 (2), pp. 246-253 Breeding, M., Better together: shared technology infrastructure for collaboration and resource sharing (2016) Computers in Libraries, 36 (7), pp. 8-10 Breuker, D., Matzner, M., Delfmann, P., Becker, J., Comprehensible predictive models for business processes (2016) MIS Quarterly, 40 (4), pp. 1009-1034 Brinkley, R.W., The case for values as a basis for organizational culture (2013) Frontiers of Health Services Management, 30 (1), pp. 3-13 Brudney, J.L., Hebert, F.T., Wright, D.S., From organizational values to organizational roles: examining representative bureaucracy in state administration (2000) Journal of Public Administration Research & Theory, 10 (3), pp. 491-512 Burge, J.E., (2001) Knowledge Elicitation Tool Classification, , Artificial Intelligence Research Group, Worcester Polytechnic Institute, Worcester, MA Bussolon, S., Russi, B., Missier, F.D., Online card sorting: as good as the paper version (2006) Proceedings of the 13th Eurpoean Conference on Cognitive Ergonomics: Trust and Control in Complex Socio-technical Systems, ACM, pp. 113-114. , Zurich Caballero Hernandez, J.A., Duarte, M.P., Dodero, B., Skill assessment in learning experiences based on serious games: a systematic mapping study (2017) Computers & Education, 113, pp. 42-60 Cadle, J., Paul, D., Turner, P., (2014) Business Analysis Techniques: 99 Essential Tools for Success, , BCS Learning & Development, Swindon Campbell, J.-L., Göritz, A., Culture corrupts! a qualitative study of organizational culture in corrupt organizations (2014) Journal of Business Ethics, 120 (3), pp. 291-311 Canco, I., Evaluation of the impact of organizational culture in decision-making methods (2016) Proceedings of the Multidisciplinary Academic Conference, MAC Prague Consulting, pp. 133-145. , Prague Carrizo, D., Ortiz, C., Modelos del proceso de educción de requisitos: un mapeo sistemático (2016) Ingeniería y Desarrollo, 34 (1), pp. 184-203 Carrizo, D., Quintanilla, I., Adequacy profile of software requirements elicitation techniques (2016) Ingeniare. Revista Chilena de Ingeniería, 24 (4), pp. 690-702 Carrizo, D., Quintanilla, I., Prototyping use as a software requirements elicitation technique: a case study (2018) Trends and Advances in Information Systems and Technologies, pp. 341-350. , Rocha, Á., Adeli, H., Reis, L.P. and Costanzo, S. and,(Eds), Springer, Cham Carrizo, D., Dieste, O., Juristo, N., Systematizing requirements elicitation technique selection (2014) Information and Software Technology, 56 (6), pp. 644-669 Carrizo, D., Ortiz, C., Aguirre, L., What do researchers mean by 'the right requirements elicitation techniques'? (2016) Ingeniare. Revista Chilena de Ingeniería, 24 (2), pp. 263-273 Carrizo Moreno, D., Comparison on effectiveness of the software requirements elicitation techniques: novice and expert vision (2012) Ingeniare. Revista Chilena de Ingeniería, 20 (3), pp. 386-397 Carroll, J.M., Scenarios and design cognition (2002) VT Tech, pp. 3-5. , Blacksburg Castro, S., García, V., Crespo, R., Emerging concepts between software engineering and knowledge management (2013) 7th International Conference on Knowledge Management in Organizations: Service and Cloud Computing, pp. 13-24. , Uden, L., Herrera, F., Bajo Pérez, J. and Corchado Rodríguez, J.M., and,(Eds), Springer, Berlin Heidelberg Chen, C.H., Khoo, L.P., Yan, W., A strategy for acquiring customer requirement patterns using laddering technique and ART2 neural network (2002) Advanced Engineering Informatics, 16 (3), pp. 229-240 Cheng, E.W.L., Li, H., Love, P.E.D., Irani, Z., Strategic alliances: a model for establishing long-term commitment to inter-organizational relations in construction (2004) Building and Environment, 39 (4), pp. 459-468 Choi, B., Lee, H., An empirical investigation of KM styles and their effect on corporate performance (2003) Information & Management, 40 (5), pp. 403-417 Choi, Y.S., (2000) An Empirical Study of Factors Affecting Successful Implementation of Knowledge Management, , University of NE, Lincoln Choy, C.S., Critical factors in the successful implementation of knowledge management (2005) Journal of Knowledge Management Practice, 6, pp. 22-33 Chua, C.K., Leong, K.F., Lim, C.S., (2010) Rapid Prototyping: Principles and Applications, , World Scientific, Toh Tuck Link, Singapore Cooke, N.J., Varieties of knowledge elicitation techniques (1994) International Journal of Human-Computer Studies, 41 (6), pp. 801-849 Colman, A., Han, J., Roles, players and adaptable organizations (2007) Applied Ontology, 2 (2), pp. 105-126 Courage, C., Baxter, K., (2005) Understanding Your Users: A Practical Guide to User Requirements Methods, Tools, and Techniques, , Morgan Kaufmann Publishers, San Francisco, CA Crandall, B., Klein, G.A., Hoffman, R.R., (2006) Working Minds: A Practitioner's Guide to Cognitive Task Analysis, , Bradford Books, London Dalkir, K., (2005) Knowledge Management in Theory and Practice, , Elsevier Science, Burlington, MA Dang, Y., Zhang, Y., Hu, P.J.-H., Brown, S.A., Chen, H., Knowledge mapping for rapidly evolving domains: a design science approach (2011) Decision Support Systems, 50 (2), pp. 415-427 Darwish, N.R., Mohamed, A.A., Abdelghany, A.S., A hybrid machine learning model for selecting suitable requirements elicitation techniques (2016) International Journal of Computer Science and Information Security, 14 (6), pp. 1-12 De Angelis, G., Gnesi, S., Ferrari, A., Polini, A., Collaborative requirements elicitation in a European research project (2016) Proceedings of the ACM Symposium on Applied Computing, ACM, pp. 1282-1289. , Pisa De Azambuja, F.B., Bastos, R.M., Bacelo, A.P.T., Systematic review of requirements reuse (2009) Software engineering and knowledge engineering conference, pp. 67-72. , Knowledge Systems Institute Graduate School, Boston, MA Dehghani, M., Akhavan, P., An experimental investigation of knowledge acquisition techniques (2017) Journal of Management Development, 36 (4), pp. 493-514 De Leó, E.D., Guild, P., Using repertory grid to identify intangibles in business plans (2003) Venture Capital, 5 (2), pp. 135-160 Dengler, F., Vrande, D., Simperl, E., Comparison of wiki-based process modeling systems (2011) Proceedings of the 11th International Conference on Knowledge Management and Knowledge Technologies, ACM, pp. 1-4. , Graz DePamphilis, D.M., (2010) Mergers, Acquisitions, and Other Restructuring Activities: An Integrated Approach to Process, Tools, Cases, and Solutions, , Academic Press, San Diego, CA Dias, R., Cabral, A.S., López, B., Belderrain, M.C.N., The use of cognitive maps for requirements elicitation in product development (2016) Journal of Aerospace Technology and Management, 8 (2), pp. 178-192 Dick, J., Hull, E., Jackson, K., (2017) Requirements Engineering, , Springer International Publishing, Maindenhead Dobrev, S.D., Barnett, W.P., Organizational roles and transition to entrepreneurship (2005) Academy of Management Journal, 48 (3), pp. 433-449 Dragan, T., Fufezan, H., Cultura organiza?ional?: concept si modele (2015) Organizational Culture, Concept and Models, 14 (3), pp. 623-631 Ede, M.Y.C., Mohamed, S., Mapping relationships among the enablers of knowledge management within Hong Kong construction organisations (2011) Procedia Engineering, 14, pp. 1938-1944 Egas, R., (2015) Requirements elicitation, which method in which situation?, , MSc Business Process Management and IT, Open Universiteit Enrique, C.C., Patrocinio, Z.S., Eva, P.O., Organizational structure features supporting knowledge management processes (2007) Journal of Knowledge Management, 11 (4), pp. 45-57 Fadeyi, O., Adegbuyi, O.A., Oke, A.O., Ajagbe, A.M., Review of organizational strategy and structure (1962-2015) (2015) International Conference on African Development Issues (CU-ICADI), , Covenant University Canaanland, Ota Ogun State Ferreira, M.G., Creative strategic scenarios for preparation to requirements evolution (2014) IEEE 22nd International Requirements Engineering Conference, pp. 494-499. , IEEE, Karlskrona Fonseka, M.N., (2014) Requirement eliciting process: a method to analyze requirements through concept maps, , https://library.ndsu.edu/ir/handle/10365/23228, (accessed: 15 November 2017 Fortune, J., Valerdi, R., Considerations for successful reuse in systems engineering (2008) AIAA SPACE 2008 Conference & Exposition, , American Institute of Aeronautics and Astronautics, San Diego, CA Frank, A.G., Ribeiro, J.L.D., Echeveste, M.E., Factors influencing knowledge transfer between NPD teams: a taxonomic analysis based on a sociotechnical approach (2015) R&D Management, 45 (1), pp. 1-22 Freeman, L.A., The effects of concept maps on requirements elicitation and system models during information systems development (2004) Proceedings of the First International Conference on Concept Mapping, , Pamplona Frisendal, T., (2012) Design Thinking Business Analysis: Business Concept Mapping Applied, , Springer, Berlin Heidelberg Fu, J., Bastani, F.B., Yen, I.-L., Model-driven prototyping based requirements elicitation (2008) Innovations for Requirement Analysis. From Stakeholders' Needs to Formal Designs, pp. 43-61. , Barbara, P. and Craig, M., and,(Eds), Springer-Verlag, Monterey, CA Gadiraju, N., A proposal to refine concept mapping for effective science learning (2006) Conference on Concept Mapping, pp. 1-8. , Cañas, A.J. and Novak, J.D.,(Eds), San José, Costa Rica Gan, G.G.G., (2006) Knowledge management practices in multimedia super corridor status companies in Malaysia, , https://eprints.usq.edu.au/1433/, (accessed: 14 November 2017 Garcia-Perez, A., Mitra, A., Tacit knowledge elicitation and measurement in research organisations: a methodological approach (2008) The Electronic Journal of Knowledge Management, 5 (4), pp. 373-386 Gavrilova, T., Andreeva, T., Knowledge elicitation techniques in a knowledge management context (2012) Journal of Knowledge Management, 16 (4), pp. 523-537 Gelfand, M.J., Aycan, Z., Erez, M., Leung, K., Cross-cultural industrial organizational psychology and organizational behavior: a hundred-year journey (2017) Journal of Applied Psychology, 102 (3), pp. 514-529 Gerdewal, M.T., Seçim, H., A business communication design for information technology (IT) organizations based on information technology infrastructure library (ITIL) (2014) Business Management Dynamics, 4 (5), pp. 12-35 Gobat, N., Kinnersley, P., Gregory, J.W., Pickles, T., Hood, K., Robling, M., Measuring clinical skills in agenda-mapping (EAGL-I) (2015) Patient Education and Counseling, 98 (10), pp. 1214-1221 Gobble, M.M., Beyond brainstorming (2014) Research Technology Management, 57 (2), pp. 60-62 Gold, A.H., Malhotra, A., Segars, A.H., Knowledge management: an organizational capabilities perspective (2001) Journal of Management Information Systems, 18 (1), pp. 185-214 Goldsmith, R.F., (2004) Discovering Real Business Requirements for Software Project Success, , Artech House, Norwood, MA Grunert, K.G., Bech-Larsen, T., Explaining choice option attractiveness by beliefs elicited by the laddering method (2005) Journal of Economic Psychology, 26 (2), pp. 223-241 Gurianova, E., Mechtcheriakova, S., Design of organizational structures of management according to strategy of development of the enterprises (2015) Procedia Economics and Finance, 24, pp. 395-401 Haamann, T., Basten, D., The role of information technology in bridging the knowing-doing gap: an exploratory case study on knowledge application (2018) Journal of Knowledge Management, 23 (4), pp. 705-741 Haley, D.T., Nuseibeh, B., Sharp, H.C., Taylor, J., Managing requirements for mobile learning (2004) Technical Report 2004/18, p. 11 Hariharan, A., Implementing seven KM enablers at Bharti (2005) Knowledge Management Review, 8 (3), pp. 8-9 Hartnell, C.A., Ou, A.Y., Kinicki, A., Organizational culture and organizational effectiveness: a meta-analytic investigation of the competing values framework's theoretical suppositions (2011) Journal of Applied Psychology, 96 (4), pp. 677-694 Hebel, M., Davis, C.J., Determining value in organizations: myths, norms, facts and values (2005) Systems Research and Behavioral Science, 22 (6), pp. 525-536 Heeseok, L., Byounggu, C., Knowledge management enablers, processes, and organizational performance: an integrative view and empirical examination (2003) Journal of Management Information Systems, 20 (1), pp. 179-228 Heine, I., Beaujean, P., Schmitt, R., Conceptual framework for analyzing the fit between organizational strategy and culture (2016) Procedia CIRP, 51, pp. 79-84 Heller, J., Repitsch, C., Distributed skill functions and the meshing of knowledge structures (2008) Journal of Mathematical Psychology, 52 (3), pp. 147-157 Hemmelgarn, A.L., Glisson, C., James, L.R., Organizational culture and climate: implications for services and interventions research (2006) Clinical Psychology: Science and Practice, 13 (1), pp. 73-89 Herbst, A.S., Capturing knowledge from lessons learned at the work package level in project engineering teams (2017) Journal of Knowledge Management, 21 (4), pp. 765-778 Heritage, B., Pollock, C., Roberts, L., Validation of the organizational culture assessment instrument (2014) PLoS ONE, 9 (3), pp. 1-10 Hinton, M., (2006) Introducing Information Management, , Taylor & Francis, Burlington, MA Holdt Christensen, P., Pedersen, T., The dual influences of proximity on knowledge sharing (2018) Journal of Knowledge Management, 22 (8), pp. 1782-1802 Holt, J., Perry, S.A., Brownsword, M., (2012) Model-Based Requirements Engineering, , Institution of Engineering and Technology, London Hood, C., Wiedemann, S., Fichtinger, S., Pautz, U., (2007) Requirements Management: The Interface between Requirements Development and All Other Systems Engineering Processes, , Springer, Berlin Heidelberg Hull, E., Jackson, K., Dick, J., (2005) Requirements Engineering, , Springer, Tunbridge wells, Kent Hussain, T., Balakrishnan, R., Viswanathan, A., Semantic wiki aided business process specification (2009) Proceedings of the 18th International Conference on World Wide Web, ACM, pp. 1135-1136. , Madrid (2017) International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management, , www.ic3k.org, (accessed: 10 November 2017 Jaafar, J., Atan, M., Hamid, N.N.A.A., Collaborative mind map tool to facilitate requirement engineering (RE) (2009) Proceedings of the 3rd International Conference on Computing and Informatics, 67. , Bandung Jabbouri, N.I., Siron, R., Zahari, I., Khalid, M., Impact of information technology infrastructure on innovation performance: an empirical study on private universities in Iraq (2016) Procedia Economics and Finance, 39, pp. 861-869 Jacobson, I., Spence, I., Kerr, B., Use-case 2.0 (2016) Communications of the ACM, 59 (5), pp. 61-69 Jafari, M., Akhavan, P., Nik, M.G., Akhtari, M., Knowledge acquisition techniques: a comprehensive review (2011) Elixir International Journal, 34 (84), pp. 11-21 Jain, A.K., Jain, S., Understanding organizational culture and leadership: enhance efficiency and productivity (2013) Pranjana: The Journal of Management Awareness, 16 (2), pp. 43-53 Jakimi, A., Sabraoui, A., Badidi, E., Idri, A., El Koutbi, M., Use cases and scenarios engineering (2008) Innovations '07: 4th International Conference on Innovations in Information Technology, pp. 521-525. , IEEE, Dubai Jewels, T., Ford, M., Factors influencing knowledge sharing in information technology projects (2006) e-Service Journal, 5 (1), pp. 99-117 Johannsen, F., Fill, H.-G., Codification of knowledge in business process improvement projects (2014) 22nd European Conference on Information Systems, ECIS 2014, , Tel Aviv Jung, C.S., Lee, G., Organizational climate, leadership, organization size, and aspiration for innovation in government agencies (2016) Public Performance & Management Review, 39 (4), pp. 757-782 Kamhawi, E.M., Knowledge management fishbone: a standard framework of organizational enablers (2012) Journal of Knowledge Management, 16 (5), pp. 808-828 Kaplan, R., Schuck, N.W., Doeller, C.F., The role of mental maps in decision-making (2017) Trends in Neurosciences, 40 (5), pp. 256-259 Karani, L.M., (2013) Effects of Organizational Structure on Strategy Implementation: A Case of Manufacturing Firms in Nakuru Kenya, , Lap Lambert Academic Publishing GmbH KG, Kenya Karapanos, E., Martens, J.-B., The quantitative side of the repertory grid technique: some concerns (2009) CHI conference, , ACM, Florence Kendal, S., Creen, M., (2007) An Introduction to Knowledge Engineering, , Springer, London Keyes, J., (2006) Knowledge Management, Business Intelligence, and Content Management: The IT Practitioner's Guide, , CRC Press, Boca Raton, FL Khan, S., Dulloo, A.B., Verma, M., Systematic review of requirement elicitation techniques (2014) International Journal of Information and Computation Technology, 4 (2), pp. 133-138 Kharatmal, M., Nagarjuna, G., Introducing rigor in concept maps (2010) Conceptual Structures: From Information to Intelligence: 18th International Conference on Conceptual Structures, pp. 199-202. , Croitoru, M., Ferré, S. and Lukose, D. and,(Eds), Springer Berlin Heidelberg, Sarawak Könik, T., O Rorke, P., Shapiro, D., Choi, D., Nejati, N., Langley, P., Skill transfer through goal-driven representation mapping (2009) Cognitive Systems Research, 10 (3), pp. 270-285 Kopczy?ska, S., Nawrocki, J., Using non-functional requirements templates for elicitation: a case study (2014) IEEE 4th International Workshop on Requirements Patterns (RePa), pp. 47-54. , IEEE, Karlskrona Kulak, D., Guiney, E., (2012) Use Cases: Requirements in Context, , Pearson Education, Boston, MA Lang, M., Deflorin, P., Dietl, H., Lucas, E., The impact of complexity on knowledge transfer in manufacturing networks (2014) Production & Operations Management, 23 (11), pp. 1886-1898 Larman, C., (2002) Applying UML and Patterns: An Introduction to Object-Oriented Analysis and Design and the Unified Process, , Prentice Hall PTR, Upper Saddle River, NJ Lee, C., Egbu, C., Story boarding: from tacit to explicit knowledge (2004) 1st International Salford Centre for Research and Innovation (SCRI) Research Symposium, , University of Salford Lent, M.V., Laird, J.E., Learning procedural knowledge through observation (2001) Proceedings of the 1st International Conference on Knowledge Capture, ACM, pp. 179-186. , Victoria, British Columbia Lester, D.L., Tran, T.T., Information technology capabilities: suggestions for SME growth (2008) Journal of Behavioral and Applied Management, 10 (1), pp. 72-88 Lew, S.-L., Tan, C.-K., Razak, S.F.A., The knowledge management activities for achieving competitive advantage: a conceptual framework (2013) International Journal of Business & Management, 8 (23), pp. 1-12 Leyh, C., Bley, K., Seek, S., Elicitation of processes in business process management in the era of digitization the same techniques as decades ago? (2017) Innovations in Enterprise Information Systems Management and Engineering, pp. 42-56. , Springer, Hagenberg Leyer, M., Schneider, C., Claus, N., Would you like to know who knows? Connecting employees based on process-oriented knowledge mapping (2016) Decision Support Systems, 87, pp. 94-104 Liana, R., Kathrin, K., Pia, N., What factors influence knowledge sharing in organizations? A social dilemma perspective of social media communication (2016) Journal of Knowledge Management, 20 (6), pp. 1225-1246 Liebowitz, J., (2001) Knowledge Management: Learning from Knowledge Engineering, , CRC Press, Boca Raton, FL Linger, H., Fisher, J., Wojtkowski, W.G., Wojtkowski, W., Zupancic, J., Vigo, K., Arnold, J., (2013) Constructing the Infrastructure for the Knowledge Economy: Methods and Tools, Theory and Practice, , Springer, New York, NY Liou, F.W., (2007) Rapid Prototyping and Engineering Applications: A Toolbox for Prototype Development, , CRC Press, Boca Raton, FL Liu, L., Jiang, Z., Song, B., A novel two-stage method for acquiring engineering-oriented empirical tacit knowledge (2014) International Journal of Production Research, 52 (20), pp. 5997-6018 Lytras, M.D., (2008) Knowledge Networks: The Social Software Perspective: The Social Software Perspective, , Information Science Reference, Hershey, PA Lyytinen, K., Loucopoulos, P., Mylopoulos, J., Robinson, W.N., (2009) Design Requirements Engineering: A Ten-Year Perspective, , Springer, Berlin Heidelberg McDermott, R., O Dell, C., Overcoming cultural barriers to sharing knowledge (2001) Journal of Knowledge Management, 5 (1), pp. 76-85 McGlynn, R.P., McGurk, D., Effland, V.S., Johll, N.L., Harding, D.J., Brainstorming and task performance in groups constrained by evidence (2004) Organizational Behavior and Human Decision Processes, 93 (1), pp. 75-87 McKibben, W.B., Umstead, L.K., Borders, L.D., Identifying dynamics of counseling leadership: a content analysis study (2017) Journal of Counseling & Development, 95 (2), pp. 192-202 McMahon, C., Lowe, A., Culley, S., Knowledge management in engineering design: personalization and codification (2004) Journal of Engineering Design, 15 (4), pp. 307-325 Ma, J., Yao, W., Zhang, Z., Nummenmaa, J., Using a semantic wiki to improve the consistency and analyzability of functional requirements (2012) 18th International Conference on Information and Software Technologies, pp. 460-473. , Skersys, T., Butleris, R. and Butkiene, R., and,(Eds), Springer Berlin Heidelberg, Kaunas Maalej, W., Thurimella, A.K., (2013) Managing Requirements Knowledge, , Springer, Berlin Heidelberg Maiden, N., Robertson, S., Developing use cases and scenarios in the requirements process (2005) Proceedings of the 27th International Conference on Software Engineering, ACM, pp. 561-570. , St. Louis, MO Manfredi Latilla, V., Frattini, F., Messeni Petruzzelli, A., Berner, M., Knowledge management, knowledge transfer and organizational performance in the arts and crafts industry: a literature review (2018) Journal of Knowledge Management, 22 (6), pp. 1310-1331 Mangi, A.A., Kanasroo, H., Halepoto, J.A., Khaskhelly, A.Z., The impact of beliefs, thoughts, and values of employees: a review of organizational culture (2015) Women (1997-2032), 7, pp. 50-59 Marturano, A., Leadership: where organization studies meet ethics (2016) Iranian Journal of Management Studies, 9 (4), pp. 767-782 Massingham, P.R., Massingham, R.K., Does knowledge management produce practical outcomes? (2014) Journal of Knowledge Management, 18 (2), pp. 221-254 Matos, F., Oliveira, E.A., Moraes, M.B., Innovation development process in small and medium technology-based companies (2016) RAI Revista de Administração e Inovação, 13 (3), pp. 176-189 Mehdi, M., Roya, M., Khalil, S., How knowledge management is affected by organizational structure (2012) The Learning Organization, 19 (6), pp. 518-528 Mejri, A., Ghanouchi, S.A., Martinho, R., Evaluation of process modeling paradigms enabling flexibility (2015) Procedia Computer Science, 64, pp. 1043-1050 Menten, A., Scheibmayr, S., Klimpke, L., Using audio and collaboration technologies for distributed requirements elicitation and documentation (2010) 3rd International Workshop on Managing Requirements Knowledge, pp. 51-59. , IEEE, Sydney, NSW Meth, H., Maedche, A., Einoeder, M., Exploring design principles of task elicitation systems for unrestricted natural language documents (2012) Proceedings of the 4th ACM SIGCHI Symposium on Engineering Interactive Computing Systems, ACM, pp. 205-210. , Copenhagen Mian, A., Petri, H., Tauno, K., Critical factors for knowledge management in project business (2010) Journal of Knowledge Management, 14 (1), pp. 156-168 Milton, N.R., (2003) Personal knowledge techniques, , http://eprints.nottingham.ac.uk/13122/1/275971.pdf, (accessed: 5 October 2017 Milton, N.R., (2007) Knowledge Acquisition in Practice: A Step-by-Step Guide, , Springer, London Milton, N., Acquiring knowledge from subject matter experts (2012) Knowledge Service Engineering Handbook, pp. 253-278. , (Eds), CRC Press, Boca Raton, FL Mills, A.M., Smith, T.A., Knowledge management and organizational performance: a decomposed view (2011) Journal of Knowledge Management, 15 (1), pp. 156-171 Mitrovi?, S., Grubi?-Ne i?, L., Milisavljevi?, S., Melovi?, B., Babinková, Z., Manager's assessment of organizational culture (2014) E + M Ekonomie a Management, 17 (3), pp. 35-49 Moffett, S., McAdam, R., The effects of organizational size on knowledge management implementation: opportunities for small firms? (2006) Total Quality Management & Business Excellence, 17 (2), pp. 221-241 Mrayat, O.I.A., Norwawi, N.M., Basir, N., Requirements elicitation techniques: comparative study (2013) International Journal of Recent Development in Engineering and Technology, 1 (3), pp. 1-10 Murthy, U.S., Conducting creativity brainstorming sessions in small and medium-sized enterprises using computer-mediated communication tools (2009) IFIP WG 8.2 International Conference on Information Systems: Creativity and Innovation in Small and Medium-Sized Enterprises, 301, pp. 42-59. , Springer New York, NY LLC, Guimaraes Nakhimovsky, Y., Schusteritsch, R., Rodden, K., Scaling the card sort method to over 500 items: restructuring the Google AdWords help center (2006) CHI '06 Extended Abstracts on Human Factors in Computing Systems, pp. 183-188. , ACM, Montreal, Quebec Nijem, Q., Software requirements elicitation tools for service oriented architecture: comparative analysis (2013) International Journal of Computing Academic Research, 2 (3), pp. 99-112 Niu, N., Easterbrook, S., Discovering aspects in requirements with repertory grid (2006) Proceedings of the 2006 International Workshop on Early Aspects at ICSE, ACM, pp. 35-42. , Shanghai Noguera Hidalgo, Á.L., Barbosa Ramírez, D.H., Castro Ríos, G.A., Estrategia organizacional: una propuesta de estudio (2014) Estudios Gerenciales, 30 (131), pp. 153-161 North, K., Kumta, G., (2018) Knowledge Management: Value Creation through Organizational Learning, , Springer, Cham Olmos-Sánchez, K., Rodas-Osollo, J., Ochoa, A., Eliciting requirements for industrial design using the knowledge management strategy for requirements engineering (2016) CEUR Workshop Proceedings, 1784, pp. 50-57 Olmos, K., Rodas, J., KMoS-RE: knowledge management on a strategy to requirements engineering (2014) Requirements Engineering, 19 (4), pp. 421-440 Orlando, P., Making sense of culture (2014) The Annual Review of Sociology, 40, pp. 1-30 Ortiz Chow, Y.K., Bañuelos Aguilar, P., Rodas-Osollo, J., Knowledge management on a strategy for requirements engineering (KMoS-RE) and case-based reasoning (CBR) applied in cooling unit design (2016) CEUR Workshop Proceedings, 1784, pp. 57-61 Ostroff, C., Kinicki, A.J., Muhammad, R.S., Organizational cu |
dc.rights.coar.fl_str_mv |
http://purl.org/coar/access_right/c_16ec |
rights_invalid_str_mv |
http://purl.org/coar/access_right/c_16ec |
dc.publisher.program.none.fl_str_mv |
Ingeniería de Sistemas |
dc.publisher.faculty.none.fl_str_mv |
Facultad de Ingenierías |
dc.source.none.fl_str_mv |
Journal of Knowledge Management |
institution |
Universidad de Medellín |
repository.name.fl_str_mv |
Repositorio Institucional Universidad de Medellin |
repository.mail.fl_str_mv |
repositorio@udem.edu.co |
_version_ |
1814159203063824384 |
spelling |
20192020-04-29T14:53:42Z2020-04-29T14:53:42Zhttp://hdl.handle.net/11407/569810.1108/JKM-08-2018-0479Purpose: This paper aims to explore the requirements of organizational knowledge management initiatives using requirements engineering techniques, identifying the optimal techniques configuration and serving as a management tool for knowledge engineers. Design/methodology/approach: The method is selection attributes. Knowledge management enablers are characterized and mapped with the coverage capabilities of requirements engineering techniques, using the attributes of the elicited object and a box-plot analysis. The information is gathered from 280 references, 32 companies and 16 experts in requirements engineering. Findings: Requirements of organizational knowledge management initiatives are got optimally by combining interviews, use cases, scenarios, laddering and focus group techniques. The requirements of structure and processes are more complex to identify, while culture requirements are the best covered. Research limitations/implications: Knowledge management enablers are analyzed according to the current studies and comprehension of engineering techniques. Practical implications: Knowledge engineers need to consider the coverage capabilities of engineering techniques to design an optimal requirement identification and meet the objectives of organizational knowledge acquisition initiatives. Requirement engineers can improve the requirements identification by a staged selection process. Social implications: The requirements of knowledge management initiatives that impact the community can be identified and traced to ensure the knowledge objectives. Requirements related to culture and people, like shared values, beliefs, and behaviors, are also considered. Originality/value: To the best of the authors knowledge, this is the first study about formal requirement identification of knowledge management initiatives in the organizational context, providing the optimal configuration. A novel staged process is proposed for requirements engineering techniques selection, analyzing the enablers at component level and identifying the attributes associated with the elicited object. © 2019, Emerald Publishing Limited.enghttps://www.scopus.com/inward/record.uri?eid=2-s2.0-85071591717&doi=10.1108%2fJKM-08-2018-0479&partnerID=40&md5=d87b7534db52c8df7724d4919f492ff9Agan, Y., Impact of operations, marketing, and information technology capabilities on supply chain integration (2011) Journal of Economic & Social Research, 13 (1), pp. 27-56Ahmady, G.A., Mehrpour, M., Nikooravesh, A., Organizational structure (2016) Procedia: Social and Behavioral Sciences, 230, pp. 455-462Ajmal, M.M., Koskinen, K.U., Knowledge transfer in project-based organizations: an organizational culture perspective (2008) Project Management Journal, 39 (1), pp. 7-15Alexander, I.F., Maiden, N., (2005) Scenarios, Stories, Use Cases: Through the Systems Development Life-Cycle, , Wiley, ChichesterAl-Hakim, L.A., Hassan, S., Core requirements of knowledge management implementation, innovation and organizational performance (2016) Journal of Business Economics and Management, 17 (1), pp. 109-124Ali, M., Lei, S., Wei, X.-Y., Mediating role of employee relations climate between strategic-HRM and organizational performance: an empirical study of Chinese banking sector (2017) Journal of Innovation & Knowledge, 3 (3), pp. 115-122Allameh, S.M., Zare, S.M., Davoodi, S.M.R., Examining the impact of KM enablers on knowledge management processes (2011) Procedia Computer Science, 3, pp. 1211-1223Alsufyev, A., Gavrilova, T., (2016) Figures and images for codification intangibles: new look at business knowledge mapping, pp. 10-18. , VeniceAl-Zawahreh, H., Almakadmeh, K., Procedural model of requirements elicitation techniques (2015) roceedings of the International Conference on Intelligent Information Processing, Security and Advanced Communication, ACM, pp. 1-6. , BatnaAmbrose, S.A., Bridges, M.W., DiPietro, M., Lovett, M.C., Norman, M.K., Mayer, R.E., (2010) How Learning Works: Seven Research-Based Principles for Smart Teaching, , Wiley, San Francisco, CAAmmar-Khodja, S., Perry, N., Bernard, A., Software engineering and knowledge engineering: from competition to cooperation (2007) The Future of Product Development, pp. 575-586. , Krause, F.-L. (Ed.), Springer Berlin Heidelberg, GermanyAnantatmula, V.S., Kanungo, S., Modeling enablers for successful KM implementation (2010) Journal of Knowledge Management, 14 (1), pp. 100-113Anwar, F., A practical guide to requirements elicitation techniques selection: an empirical study (2012) East Journal of Scientific Research, 11 (8), pp. 1059-1067Archer-Brown, C., Kietzmann, J., Strategic knowledge management and enterprise social media (2018) Journal of Knowledge Management, 22 (6), pp. 1288-1309Argote, L., Fahrenkopf, E., Knowledge transfer in organizations: the roles of members, tasks, tools, and networks (2016) Organizational Behavior and Human Decision Processes, 136, pp. 146-159Armenakis, A., Lang, I., Forensic diagnosis and transformation of an organizational culture (2014) Journal of Change Management, 14 (2), pp. 149-170Awmm, A., Jask, J., The interaction effect of organizational practices and employee values on knowledge management (KM) success (2014) Journal of Knowledge Management, 18 (2), pp. 307-328Barachini, F., Cultural and social issues for knowledge sharing (2009) Journal of Knowledge Management, 13 (1), pp. 98-110Baskaran, S., Mediation effect of knowledge management enablers on the relationship between organizational characteristics and entrepreneurial orientation (2018) Gadjah Mada International Journal of Business, 20 (1), pp. 1-32Becattini, N., Cascini, G., Petrali, P., Pucciarini, A., Production processes modeling for identifying technology substitution opportunities (2015) Procedia Engineering, 131, pp. 14-29Becerra, F.I., Sabherwal, R., (2014) Knowledge Management: Systems and Processes, , Taylor & Francis, New York, NYBeckley, J.H., Paredes, M.D., Paredes, D., Lopetcharat, K., (2012) Product Innovation Toolbox: A Field Guide to Consumer Understanding and Research, , Wiley, Ames, IABeesley, L.G.A., Cooper, C., Defining knowledge management (KM) activities: towards consensus (2008) Journal of Knowledge Management, 12 (3), pp. 48-62Bell, S., Mental maps A2-Kitchin, rob (2009) International Encyclopedia of Human Geography, pp. 70-75. , Thrift, N. (Ed.), Elsevier, OxfordBellot, J., Defining and assessing organizational culture (2011) Nursing Forum, 46 (1), pp. 29-37Berenbeim, R., Ethical leadership: winning with integrity (2016) Thailand s seventh annual conference on collective action against corruption, pp. 320-323. , Pro Rhetoric, LLC, BangkokBerson, Y., Oreg, S., Dvir, T., CEO values, organizational culture and firm outcomes (2008) Journal of Organizational Behavior, 29 (5), pp. 615-633Bhardwaj, M., Monin, J., Tacit to explicit: an interplay shaping organization knowledge (2006) Journal of Knowledge Management, 10 (3), pp. 72-85Bitsani, E., Theoretical approaches to the organizational culture and the organizational climate: exploratory research examples and best policies in health care services (2013) Journal of Human Resource Management, 1 (4), pp. 48-58Bittner, K., Spence, I., (2003) Use Case Modeling, , Addison Wesley, Boston, MABloodgood, J.M., Knowledge acquisition and firm competitiveness: the role of complements and knowledge source (2019) Journal of Knowledge Management, 23 (1), pp. 46-66Bombonatti, D., Gralha, C., Moreira, A., Araújo, J., Goulão, M., Usability of requirements techniques: a systematic literature review (2016) Proceedings of the 31st Annual ACM Symposium on Applied Computing, ACM, pp. 1270-1275. , PisaBozkurt, Ö.Ç., Kalkan, A., Arman, M., The relationship between structural characteristics of organization and followed business strategy: an application in Denizli (2014) Procedia: Social and Behavioral Sciences, 150, pp. 222-229Brandts, J., Solà, C., Personal relations and their effect on behavior in an organizational setting: an experimental study (2010) Journal of Economic Behavior & Organization, 73 (2), pp. 246-253Breeding, M., Better together: shared technology infrastructure for collaboration and resource sharing (2016) Computers in Libraries, 36 (7), pp. 8-10Breuker, D., Matzner, M., Delfmann, P., Becker, J., Comprehensible predictive models for business processes (2016) MIS Quarterly, 40 (4), pp. 1009-1034Brinkley, R.W., The case for values as a basis for organizational culture (2013) Frontiers of Health Services Management, 30 (1), pp. 3-13Brudney, J.L., Hebert, F.T., Wright, D.S., From organizational values to organizational roles: examining representative bureaucracy in state administration (2000) Journal of Public Administration Research & Theory, 10 (3), pp. 491-512Burge, J.E., (2001) Knowledge Elicitation Tool Classification, , Artificial Intelligence Research Group, Worcester Polytechnic Institute, Worcester, MABussolon, S., Russi, B., Missier, F.D., Online card sorting: as good as the paper version (2006) Proceedings of the 13th Eurpoean Conference on Cognitive Ergonomics: Trust and Control in Complex Socio-technical Systems, ACM, pp. 113-114. , ZurichCaballero Hernandez, J.A., Duarte, M.P., Dodero, B., Skill assessment in learning experiences based on serious games: a systematic mapping study (2017) Computers & Education, 113, pp. 42-60Cadle, J., Paul, D., Turner, P., (2014) Business Analysis Techniques: 99 Essential Tools for Success, , BCS Learning & Development, SwindonCampbell, J.-L., Göritz, A., Culture corrupts! a qualitative study of organizational culture in corrupt organizations (2014) Journal of Business Ethics, 120 (3), pp. 291-311Canco, I., Evaluation of the impact of organizational culture in decision-making methods (2016) Proceedings of the Multidisciplinary Academic Conference, MAC Prague Consulting, pp. 133-145. , PragueCarrizo, D., Ortiz, C., Modelos del proceso de educción de requisitos: un mapeo sistemático (2016) Ingeniería y Desarrollo, 34 (1), pp. 184-203Carrizo, D., Quintanilla, I., Adequacy profile of software requirements elicitation techniques (2016) Ingeniare. Revista Chilena de Ingeniería, 24 (4), pp. 690-702Carrizo, D., Quintanilla, I., Prototyping use as a software requirements elicitation technique: a case study (2018) Trends and Advances in Information Systems and Technologies, pp. 341-350. , Rocha, Á., Adeli, H., Reis, L.P. and Costanzo, S. and,(Eds), Springer, ChamCarrizo, D., Dieste, O., Juristo, N., Systematizing requirements elicitation technique selection (2014) Information and Software Technology, 56 (6), pp. 644-669Carrizo, D., Ortiz, C., Aguirre, L., What do researchers mean by 'the right requirements elicitation techniques'? (2016) Ingeniare. Revista Chilena de Ingeniería, 24 (2), pp. 263-273Carrizo Moreno, D., Comparison on effectiveness of the software requirements elicitation techniques: novice and expert vision (2012) Ingeniare. Revista Chilena de Ingeniería, 20 (3), pp. 386-397Carroll, J.M., Scenarios and design cognition (2002) VT Tech, pp. 3-5. , BlacksburgCastro, S., García, V., Crespo, R., Emerging concepts between software engineering and knowledge management (2013) 7th International Conference on Knowledge Management in Organizations: Service and Cloud Computing, pp. 13-24. , Uden, L., Herrera, F., Bajo Pérez, J. and Corchado Rodríguez, J.M., and,(Eds), Springer, Berlin HeidelbergChen, C.H., Khoo, L.P., Yan, W., A strategy for acquiring customer requirement patterns using laddering technique and ART2 neural network (2002) Advanced Engineering Informatics, 16 (3), pp. 229-240Cheng, E.W.L., Li, H., Love, P.E.D., Irani, Z., Strategic alliances: a model for establishing long-term commitment to inter-organizational relations in construction (2004) Building and Environment, 39 (4), pp. 459-468Choi, B., Lee, H., An empirical investigation of KM styles and their effect on corporate performance (2003) Information & Management, 40 (5), pp. 403-417Choi, Y.S., (2000) An Empirical Study of Factors Affecting Successful Implementation of Knowledge Management, , University of NE, LincolnChoy, C.S., Critical factors in the successful implementation of knowledge management (2005) Journal of Knowledge Management Practice, 6, pp. 22-33Chua, C.K., Leong, K.F., Lim, C.S., (2010) Rapid Prototyping: Principles and Applications, , World Scientific, Toh Tuck Link, SingaporeCooke, N.J., Varieties of knowledge elicitation techniques (1994) International Journal of Human-Computer Studies, 41 (6), pp. 801-849Colman, A., Han, J., Roles, players and adaptable organizations (2007) Applied Ontology, 2 (2), pp. 105-126Courage, C., Baxter, K., (2005) Understanding Your Users: A Practical Guide to User Requirements Methods, Tools, and Techniques, , Morgan Kaufmann Publishers, San Francisco, CACrandall, B., Klein, G.A., Hoffman, R.R., (2006) Working Minds: A Practitioner's Guide to Cognitive Task Analysis, , Bradford Books, LondonDalkir, K., (2005) Knowledge Management in Theory and Practice, , Elsevier Science, Burlington, MADang, Y., Zhang, Y., Hu, P.J.-H., Brown, S.A., Chen, H., Knowledge mapping for rapidly evolving domains: a design science approach (2011) Decision Support Systems, 50 (2), pp. 415-427Darwish, N.R., Mohamed, A.A., Abdelghany, A.S., A hybrid machine learning model for selecting suitable requirements elicitation techniques (2016) International Journal of Computer Science and Information Security, 14 (6), pp. 1-12De Angelis, G., Gnesi, S., Ferrari, A., Polini, A., Collaborative requirements elicitation in a European research project (2016) Proceedings of the ACM Symposium on Applied Computing, ACM, pp. 1282-1289. , PisaDe Azambuja, F.B., Bastos, R.M., Bacelo, A.P.T., Systematic review of requirements reuse (2009) Software engineering and knowledge engineering conference, pp. 67-72. , Knowledge Systems Institute Graduate School, Boston, MADehghani, M., Akhavan, P., An experimental investigation of knowledge acquisition techniques (2017) Journal of Management Development, 36 (4), pp. 493-514De Leó, E.D., Guild, P., Using repertory grid to identify intangibles in business plans (2003) Venture Capital, 5 (2), pp. 135-160Dengler, F., Vrande, D., Simperl, E., Comparison of wiki-based process modeling systems (2011) Proceedings of the 11th International Conference on Knowledge Management and Knowledge Technologies, ACM, pp. 1-4. , GrazDePamphilis, D.M., (2010) Mergers, Acquisitions, and Other Restructuring Activities: An Integrated Approach to Process, Tools, Cases, and Solutions, , Academic Press, San Diego, CADias, R., Cabral, A.S., López, B., Belderrain, M.C.N., The use of cognitive maps for requirements elicitation in product development (2016) Journal of Aerospace Technology and Management, 8 (2), pp. 178-192Dick, J., Hull, E., Jackson, K., (2017) Requirements Engineering, , Springer International Publishing, MaindenheadDobrev, S.D., Barnett, W.P., Organizational roles and transition to entrepreneurship (2005) Academy of Management Journal, 48 (3), pp. 433-449Dragan, T., Fufezan, H., Cultura organiza?ional?: concept si modele (2015) Organizational Culture, Concept and Models, 14 (3), pp. 623-631Ede, M.Y.C., Mohamed, S., Mapping relationships among the enablers of knowledge management within Hong Kong construction organisations (2011) Procedia Engineering, 14, pp. 1938-1944Egas, R., (2015) Requirements elicitation, which method in which situation?, , MSc Business Process Management and IT, Open UniversiteitEnrique, C.C., Patrocinio, Z.S., Eva, P.O., Organizational structure features supporting knowledge management processes (2007) Journal of Knowledge Management, 11 (4), pp. 45-57Fadeyi, O., Adegbuyi, O.A., Oke, A.O., Ajagbe, A.M., Review of organizational strategy and structure (1962-2015) (2015) International Conference on African Development Issues (CU-ICADI), , Covenant University Canaanland, Ota Ogun StateFerreira, M.G., Creative strategic scenarios for preparation to requirements evolution (2014) IEEE 22nd International Requirements Engineering Conference, pp. 494-499. , IEEE, KarlskronaFonseka, M.N., (2014) Requirement eliciting process: a method to analyze requirements through concept maps, , https://library.ndsu.edu/ir/handle/10365/23228, (accessed: 15 November 2017Fortune, J., Valerdi, R., Considerations for successful reuse in systems engineering (2008) AIAA SPACE 2008 Conference & Exposition, , American Institute of Aeronautics and Astronautics, San Diego, CAFrank, A.G., Ribeiro, J.L.D., Echeveste, M.E., Factors influencing knowledge transfer between NPD teams: a taxonomic analysis based on a sociotechnical approach (2015) R&D Management, 45 (1), pp. 1-22Freeman, L.A., The effects of concept maps on requirements elicitation and system models during information systems development (2004) Proceedings of the First International Conference on Concept Mapping, , PamplonaFrisendal, T., (2012) Design Thinking Business Analysis: Business Concept Mapping Applied, , Springer, Berlin HeidelbergFu, J., Bastani, F.B., Yen, I.-L., Model-driven prototyping based requirements elicitation (2008) Innovations for Requirement Analysis. From Stakeholders' Needs to Formal Designs, pp. 43-61. , Barbara, P. and Craig, M., and,(Eds), Springer-Verlag, Monterey, CAGadiraju, N., A proposal to refine concept mapping for effective science learning (2006) Conference on Concept Mapping, pp. 1-8. , Cañas, A.J. and Novak, J.D.,(Eds), San José, Costa RicaGan, G.G.G., (2006) Knowledge management practices in multimedia super corridor status companies in Malaysia, , https://eprints.usq.edu.au/1433/, (accessed: 14 November 2017Garcia-Perez, A., Mitra, A., Tacit knowledge elicitation and measurement in research organisations: a methodological approach (2008) The Electronic Journal of Knowledge Management, 5 (4), pp. 373-386Gavrilova, T., Andreeva, T., Knowledge elicitation techniques in a knowledge management context (2012) Journal of Knowledge Management, 16 (4), pp. 523-537Gelfand, M.J., Aycan, Z., Erez, M., Leung, K., Cross-cultural industrial organizational psychology and organizational behavior: a hundred-year journey (2017) Journal of Applied Psychology, 102 (3), pp. 514-529Gerdewal, M.T., Seçim, H., A business communication design for information technology (IT) organizations based on information technology infrastructure library (ITIL) (2014) Business Management Dynamics, 4 (5), pp. 12-35Gobat, N., Kinnersley, P., Gregory, J.W., Pickles, T., Hood, K., Robling, M., Measuring clinical skills in agenda-mapping (EAGL-I) (2015) Patient Education and Counseling, 98 (10), pp. 1214-1221Gobble, M.M., Beyond brainstorming (2014) Research Technology Management, 57 (2), pp. 60-62Gold, A.H., Malhotra, A., Segars, A.H., Knowledge management: an organizational capabilities perspective (2001) Journal of Management Information Systems, 18 (1), pp. 185-214Goldsmith, R.F., (2004) Discovering Real Business Requirements for Software Project Success, , Artech House, Norwood, MAGrunert, K.G., Bech-Larsen, T., Explaining choice option attractiveness by beliefs elicited by the laddering method (2005) Journal of Economic Psychology, 26 (2), pp. 223-241Gurianova, E., Mechtcheriakova, S., Design of organizational structures of management according to strategy of development of the enterprises (2015) Procedia Economics and Finance, 24, pp. 395-401Haamann, T., Basten, D., The role of information technology in bridging the knowing-doing gap: an exploratory case study on knowledge application (2018) Journal of Knowledge Management, 23 (4), pp. 705-741Haley, D.T., Nuseibeh, B., Sharp, H.C., Taylor, J., Managing requirements for mobile learning (2004) Technical Report 2004/18, p. 11Hariharan, A., Implementing seven KM enablers at Bharti (2005) Knowledge Management Review, 8 (3), pp. 8-9Hartnell, C.A., Ou, A.Y., Kinicki, A., Organizational culture and organizational effectiveness: a meta-analytic investigation of the competing values framework's theoretical suppositions (2011) Journal of Applied Psychology, 96 (4), pp. 677-694Hebel, M., Davis, C.J., Determining value in organizations: myths, norms, facts and values (2005) Systems Research and Behavioral Science, 22 (6), pp. 525-536Heeseok, L., Byounggu, C., Knowledge management enablers, processes, and organizational performance: an integrative view and empirical examination (2003) Journal of Management Information Systems, 20 (1), pp. 179-228Heine, I., Beaujean, P., Schmitt, R., Conceptual framework for analyzing the fit between organizational strategy and culture (2016) Procedia CIRP, 51, pp. 79-84Heller, J., Repitsch, C., Distributed skill functions and the meshing of knowledge structures (2008) Journal of Mathematical Psychology, 52 (3), pp. 147-157Hemmelgarn, A.L., Glisson, C., James, L.R., Organizational culture and climate: implications for services and interventions research (2006) Clinical Psychology: Science and Practice, 13 (1), pp. 73-89Herbst, A.S., Capturing knowledge from lessons learned at the work package level in project engineering teams (2017) Journal of Knowledge Management, 21 (4), pp. 765-778Heritage, B., Pollock, C., Roberts, L., Validation of the organizational culture assessment instrument (2014) PLoS ONE, 9 (3), pp. 1-10Hinton, M., (2006) Introducing Information Management, , Taylor & Francis, Burlington, MAHoldt Christensen, P., Pedersen, T., The dual influences of proximity on knowledge sharing (2018) Journal of Knowledge Management, 22 (8), pp. 1782-1802Holt, J., Perry, S.A., Brownsword, M., (2012) Model-Based Requirements Engineering, , Institution of Engineering and Technology, LondonHood, C., Wiedemann, S., Fichtinger, S., Pautz, U., (2007) Requirements Management: The Interface between Requirements Development and All Other Systems Engineering Processes, , Springer, Berlin HeidelbergHull, E., Jackson, K., Dick, J., (2005) Requirements Engineering, , Springer, Tunbridge wells, KentHussain, T., Balakrishnan, R., Viswanathan, A., Semantic wiki aided business process specification (2009) Proceedings of the 18th International Conference on World Wide Web, ACM, pp. 1135-1136. , Madrid(2017) International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management, , www.ic3k.org, (accessed: 10 November 2017Jaafar, J., Atan, M., Hamid, N.N.A.A., Collaborative mind map tool to facilitate requirement engineering (RE) (2009) Proceedings of the 3rd International Conference on Computing and Informatics, 67. , BandungJabbouri, N.I., Siron, R., Zahari, I., Khalid, M., Impact of information technology infrastructure on innovation performance: an empirical study on private universities in Iraq (2016) Procedia Economics and Finance, 39, pp. 861-869Jacobson, I., Spence, I., Kerr, B., Use-case 2.0 (2016) Communications of the ACM, 59 (5), pp. 61-69Jafari, M., Akhavan, P., Nik, M.G., Akhtari, M., Knowledge acquisition techniques: a comprehensive review (2011) Elixir International Journal, 34 (84), pp. 11-21Jain, A.K., Jain, S., Understanding organizational culture and leadership: enhance efficiency and productivity (2013) Pranjana: The Journal of Management Awareness, 16 (2), pp. 43-53Jakimi, A., Sabraoui, A., Badidi, E., Idri, A., El Koutbi, M., Use cases and scenarios engineering (2008) Innovations '07: 4th International Conference on Innovations in Information Technology, pp. 521-525. , IEEE, DubaiJewels, T., Ford, M., Factors influencing knowledge sharing in information technology projects (2006) e-Service Journal, 5 (1), pp. 99-117Johannsen, F., Fill, H.-G., Codification of knowledge in business process improvement projects (2014) 22nd European Conference on Information Systems, ECIS 2014, , Tel AvivJung, C.S., Lee, G., Organizational climate, leadership, organization size, and aspiration for innovation in government agencies (2016) Public Performance & Management Review, 39 (4), pp. 757-782Kamhawi, E.M., Knowledge management fishbone: a standard framework of organizational enablers (2012) Journal of Knowledge Management, 16 (5), pp. 808-828Kaplan, R., Schuck, N.W., Doeller, C.F., The role of mental maps in decision-making (2017) Trends in Neurosciences, 40 (5), pp. 256-259Karani, L.M., (2013) Effects of Organizational Structure on Strategy Implementation: A Case of Manufacturing Firms in Nakuru Kenya, , Lap Lambert Academic Publishing GmbH KG, KenyaKarapanos, E., Martens, J.-B., The quantitative side of the repertory grid technique: some concerns (2009) CHI conference, , ACM, FlorenceKendal, S., Creen, M., (2007) An Introduction to Knowledge Engineering, , Springer, LondonKeyes, J., (2006) Knowledge Management, Business Intelligence, and Content Management: The IT Practitioner's Guide, , CRC Press, Boca Raton, FLKhan, S., Dulloo, A.B., Verma, M., Systematic review of requirement elicitation techniques (2014) International Journal of Information and Computation Technology, 4 (2), pp. 133-138Kharatmal, M., Nagarjuna, G., Introducing rigor in concept maps (2010) Conceptual Structures: From Information to Intelligence: 18th International Conference on Conceptual Structures, pp. 199-202. , Croitoru, M., Ferré, S. and Lukose, D. and,(Eds), Springer Berlin Heidelberg, SarawakKönik, T., O Rorke, P., Shapiro, D., Choi, D., Nejati, N., Langley, P., Skill transfer through goal-driven representation mapping (2009) Cognitive Systems Research, 10 (3), pp. 270-285Kopczy?ska, S., Nawrocki, J., Using non-functional requirements templates for elicitation: a case study (2014) IEEE 4th International Workshop on Requirements Patterns (RePa), pp. 47-54. , IEEE, KarlskronaKulak, D., Guiney, E., (2012) Use Cases: Requirements in Context, , Pearson Education, Boston, MALang, M., Deflorin, P., Dietl, H., Lucas, E., The impact of complexity on knowledge transfer in manufacturing networks (2014) Production & Operations Management, 23 (11), pp. 1886-1898Larman, C., (2002) Applying UML and Patterns: An Introduction to Object-Oriented Analysis and Design and the Unified Process, , Prentice Hall PTR, Upper Saddle River, NJLee, C., Egbu, C., Story boarding: from tacit to explicit knowledge (2004) 1st International Salford Centre for Research and Innovation (SCRI) Research Symposium, , University of SalfordLent, M.V., Laird, J.E., Learning procedural knowledge through observation (2001) Proceedings of the 1st International Conference on Knowledge Capture, ACM, pp. 179-186. , Victoria, British ColumbiaLester, D.L., Tran, T.T., Information technology capabilities: suggestions for SME growth (2008) Journal of Behavioral and Applied Management, 10 (1), pp. 72-88Lew, S.-L., Tan, C.-K., Razak, S.F.A., The knowledge management activities for achieving competitive advantage: a conceptual framework (2013) International Journal of Business & Management, 8 (23), pp. 1-12Leyh, C., Bley, K., Seek, S., Elicitation of processes in business process management in the era of digitization the same techniques as decades ago? (2017) Innovations in Enterprise Information Systems Management and Engineering, pp. 42-56. , Springer, HagenbergLeyer, M., Schneider, C., Claus, N., Would you like to know who knows? Connecting employees based on process-oriented knowledge mapping (2016) Decision Support Systems, 87, pp. 94-104Liana, R., Kathrin, K., Pia, N., What factors influence knowledge sharing in organizations? A social dilemma perspective of social media communication (2016) Journal of Knowledge Management, 20 (6), pp. 1225-1246Liebowitz, J., (2001) Knowledge Management: Learning from Knowledge Engineering, , CRC Press, Boca Raton, FLLinger, H., Fisher, J., Wojtkowski, W.G., Wojtkowski, W., Zupancic, J., Vigo, K., Arnold, J., (2013) Constructing the Infrastructure for the Knowledge Economy: Methods and Tools, Theory and Practice, , Springer, New York, NYLiou, F.W., (2007) Rapid Prototyping and Engineering Applications: A Toolbox for Prototype Development, , CRC Press, Boca Raton, FLLiu, L., Jiang, Z., Song, B., A novel two-stage method for acquiring engineering-oriented empirical tacit knowledge (2014) International Journal of Production Research, 52 (20), pp. 5997-6018Lytras, M.D., (2008) Knowledge Networks: The Social Software Perspective: The Social Software Perspective, , Information Science Reference, Hershey, PALyytinen, K., Loucopoulos, P., Mylopoulos, J., Robinson, W.N., (2009) Design Requirements Engineering: A Ten-Year Perspective, , Springer, Berlin HeidelbergMcDermott, R., O Dell, C., Overcoming cultural barriers to sharing knowledge (2001) Journal of Knowledge Management, 5 (1), pp. 76-85McGlynn, R.P., McGurk, D., Effland, V.S., Johll, N.L., Harding, D.J., Brainstorming and task performance in groups constrained by evidence (2004) Organizational Behavior and Human Decision Processes, 93 (1), pp. 75-87McKibben, W.B., Umstead, L.K., Borders, L.D., Identifying dynamics of counseling leadership: a content analysis study (2017) Journal of Counseling & Development, 95 (2), pp. 192-202McMahon, C., Lowe, A., Culley, S., Knowledge management in engineering design: personalization and codification (2004) Journal of Engineering Design, 15 (4), pp. 307-325Ma, J., Yao, W., Zhang, Z., Nummenmaa, J., Using a semantic wiki to improve the consistency and analyzability of functional requirements (2012) 18th International Conference on Information and Software Technologies, pp. 460-473. , Skersys, T., Butleris, R. and Butkiene, R., and,(Eds), Springer Berlin Heidelberg, KaunasMaalej, W., Thurimella, A.K., (2013) Managing Requirements Knowledge, , Springer, Berlin HeidelbergMaiden, N., Robertson, S., Developing use cases and scenarios in the requirements process (2005) Proceedings of the 27th International Conference on Software Engineering, ACM, pp. 561-570. , St. Louis, MOManfredi Latilla, V., Frattini, F., Messeni Petruzzelli, A., Berner, M., Knowledge management, knowledge transfer and organizational performance in the arts and crafts industry: a literature review (2018) Journal of Knowledge Management, 22 (6), pp. 1310-1331Mangi, A.A., Kanasroo, H., Halepoto, J.A., Khaskhelly, A.Z., The impact of beliefs, thoughts, and values of employees: a review of organizational culture (2015) Women (1997-2032), 7, pp. 50-59Marturano, A., Leadership: where organization studies meet ethics (2016) Iranian Journal of Management Studies, 9 (4), pp. 767-782Massingham, P.R., Massingham, R.K., Does knowledge management produce practical outcomes? (2014) Journal of Knowledge Management, 18 (2), pp. 221-254Matos, F., Oliveira, E.A., Moraes, M.B., Innovation development process in small and medium technology-based companies (2016) RAI Revista de Administração e Inovação, 13 (3), pp. 176-189Mehdi, M., Roya, M., Khalil, S., How knowledge management is affected by organizational structure (2012) The Learning Organization, 19 (6), pp. 518-528Mejri, A., Ghanouchi, S.A., Martinho, R., Evaluation of process modeling paradigms enabling flexibility (2015) Procedia Computer Science, 64, pp. 1043-1050Menten, A., Scheibmayr, S., Klimpke, L., Using audio and collaboration technologies for distributed requirements elicitation and documentation (2010) 3rd International Workshop on Managing Requirements Knowledge, pp. 51-59. , IEEE, Sydney, NSWMeth, H., Maedche, A., Einoeder, M., Exploring design principles of task elicitation systems for unrestricted natural language documents (2012) Proceedings of the 4th ACM SIGCHI Symposium on Engineering Interactive Computing Systems, ACM, pp. 205-210. , CopenhagenMian, A., Petri, H., Tauno, K., Critical factors for knowledge management in project business (2010) Journal of Knowledge Management, 14 (1), pp. 156-168Milton, N.R., (2003) Personal knowledge techniques, , http://eprints.nottingham.ac.uk/13122/1/275971.pdf, (accessed: 5 October 2017Milton, N.R., (2007) Knowledge Acquisition in Practice: A Step-by-Step Guide, , Springer, LondonMilton, N., Acquiring knowledge from subject matter experts (2012) Knowledge Service Engineering Handbook, pp. 253-278. , (Eds), CRC Press, Boca Raton, FLMills, A.M., Smith, T.A., Knowledge management and organizational performance: a decomposed view (2011) Journal of Knowledge Management, 15 (1), pp. 156-171Mitrovi?, S., Grubi?-Ne i?, L., Milisavljevi?, S., Melovi?, B., Babinková, Z., Manager's assessment of organizational culture (2014) E + M Ekonomie a Management, 17 (3), pp. 35-49Moffett, S., McAdam, R., The effects of organizational size on knowledge management implementation: opportunities for small firms? (2006) Total Quality Management & Business Excellence, 17 (2), pp. 221-241Mrayat, O.I.A., Norwawi, N.M., Basir, N., Requirements elicitation techniques: comparative study (2013) International Journal of Recent Development in Engineering and Technology, 1 (3), pp. 1-10Murthy, U.S., Conducting creativity brainstorming sessions in small and medium-sized enterprises using computer-mediated communication tools (2009) IFIP WG 8.2 International Conference on Information Systems: Creativity and Innovation in Small and Medium-Sized Enterprises, 301, pp. 42-59. , Springer New York, NY LLC, GuimaraesNakhimovsky, Y., Schusteritsch, R., Rodden, K., Scaling the card sort method to over 500 items: restructuring the Google AdWords help center (2006) CHI '06 Extended Abstracts on Human Factors in Computing Systems, pp. 183-188. , ACM, Montreal, QuebecNijem, Q., Software requirements elicitation tools for service oriented architecture: comparative analysis (2013) International Journal of Computing Academic Research, 2 (3), pp. 99-112Niu, N., Easterbrook, S., Discovering aspects in requirements with repertory grid (2006) Proceedings of the 2006 International Workshop on Early Aspects at ICSE, ACM, pp. 35-42. , ShanghaiNoguera Hidalgo, Á.L., Barbosa Ramírez, D.H., Castro Ríos, G.A., Estrategia organizacional: una propuesta de estudio (2014) Estudios Gerenciales, 30 (131), pp. 153-161North, K., Kumta, G., (2018) Knowledge Management: Value Creation through Organizational Learning, , Springer, ChamOlmos-Sánchez, K., Rodas-Osollo, J., Ochoa, A., Eliciting requirements for industrial design using the knowledge management strategy for requirements engineering (2016) CEUR Workshop Proceedings, 1784, pp. 50-57Olmos, K., Rodas, J., KMoS-RE: knowledge management on a strategy to requirements engineering (2014) Requirements Engineering, 19 (4), pp. 421-440Orlando, P., Making sense of culture (2014) The Annual Review of Sociology, 40, pp. 1-30Ortiz Chow, Y.K., Bañuelos Aguilar, P., Rodas-Osollo, J., Knowledge management on a strategy for requirements engineering (KMoS-RE) and case-based reasoning (CBR) applied in cooling unit design (2016) CEUR Workshop Proceedings, 1784, pp. 57-61Ostroff, C., Kinicki, A.J., Muhammad, R.S., Organizational cuJournal of Knowledge ManagementKnowledge managementOrganizational knowledgeRequirements techniquesTechniques for the identification of organizational knowledge management requirementsArticleinfo:eu-repo/semantics/articlehttp://purl.org/coar/version/c_970fb48d4fbd8a85http://purl.org/coar/resource_type/c_6501http://purl.org/coar/resource_type/c_2df8fbb1Ingeniería de SistemasFacultad de IngenieríasGiraldo, S.M., Institucion Universitaria de Envigado, Envigado, Colombia; Aguilar, L.J., Pontifical University of Salamanca, Salamanca, Castilla y León, Spain; Giraldo, L.M., Universidad de Medellin, Medellin, Colombia; Toro, I.D., Universidad Pontificia Bolivariana, Medellin, Colombiahttp://purl.org/coar/access_right/c_16ecGiraldo S.M.Aguilar L.J.Giraldo L.M.Toro I.D.11407/5698oai:repository.udem.edu.co:11407/56982020-05-27 18:21:28.903Repositorio Institucional Universidad de Medellinrepositorio@udem.edu.co |