Techniques for the identification of organizational knowledge management requirements

Purpose: This paper aims to explore the requirements of organizational knowledge management initiatives using requirements engineering techniques, identifying the optimal techniques configuration and serving as a management tool for knowledge engineers. Design/methodology/approach: The method is sel...

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Tipo de recurso:
Fecha de publicación:
2019
Institución:
Universidad de Medellín
Repositorio:
Repositorio UDEM
Idioma:
eng
OAI Identifier:
oai:repository.udem.edu.co:11407/5698
Acceso en línea:
http://hdl.handle.net/11407/5698
Palabra clave:
Knowledge management
Organizational knowledge
Requirements techniques
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http://purl.org/coar/access_right/c_16ec
id REPOUDEM2_4be3622600b79da604ccab520f4fd290
oai_identifier_str oai:repository.udem.edu.co:11407/5698
network_acronym_str REPOUDEM2
network_name_str Repositorio UDEM
repository_id_str
dc.title.none.fl_str_mv Techniques for the identification of organizational knowledge management requirements
title Techniques for the identification of organizational knowledge management requirements
spellingShingle Techniques for the identification of organizational knowledge management requirements
Knowledge management
Organizational knowledge
Requirements techniques
title_short Techniques for the identification of organizational knowledge management requirements
title_full Techniques for the identification of organizational knowledge management requirements
title_fullStr Techniques for the identification of organizational knowledge management requirements
title_full_unstemmed Techniques for the identification of organizational knowledge management requirements
title_sort Techniques for the identification of organizational knowledge management requirements
dc.subject.none.fl_str_mv Knowledge management
Organizational knowledge
Requirements techniques
topic Knowledge management
Organizational knowledge
Requirements techniques
description Purpose: This paper aims to explore the requirements of organizational knowledge management initiatives using requirements engineering techniques, identifying the optimal techniques configuration and serving as a management tool for knowledge engineers. Design/methodology/approach: The method is selection attributes. Knowledge management enablers are characterized and mapped with the coverage capabilities of requirements engineering techniques, using the attributes of the elicited object and a box-plot analysis. The information is gathered from 280 references, 32 companies and 16 experts in requirements engineering. Findings: Requirements of organizational knowledge management initiatives are got optimally by combining interviews, use cases, scenarios, laddering and focus group techniques. The requirements of structure and processes are more complex to identify, while culture requirements are the best covered. Research limitations/implications: Knowledge management enablers are analyzed according to the current studies and comprehension of engineering techniques. Practical implications: Knowledge engineers need to consider the coverage capabilities of engineering techniques to design an optimal requirement identification and meet the objectives of organizational knowledge acquisition initiatives. Requirement engineers can improve the requirements identification by a staged selection process. Social implications: The requirements of knowledge management initiatives that impact the community can be identified and traced to ensure the knowledge objectives. Requirements related to culture and people, like shared values, beliefs, and behaviors, are also considered. Originality/value: To the best of the authors knowledge, this is the first study about formal requirement identification of knowledge management initiatives in the organizational context, providing the optimal configuration. A novel staged process is proposed for requirements engineering techniques selection, analyzing the enablers at component level and identifying the attributes associated with the elicited object. © 2019, Emerald Publishing Limited.
publishDate 2019
dc.date.accessioned.none.fl_str_mv 2020-04-29T14:53:42Z
dc.date.available.none.fl_str_mv 2020-04-29T14:53:42Z
dc.date.none.fl_str_mv 2019
dc.type.eng.fl_str_mv Article
dc.type.coarversion.fl_str_mv http://purl.org/coar/version/c_970fb48d4fbd8a85
dc.type.coar.fl_str_mv http://purl.org/coar/resource_type/c_6501
http://purl.org/coar/resource_type/c_2df8fbb1
dc.type.driver.none.fl_str_mv info:eu-repo/semantics/article
dc.identifier.uri.none.fl_str_mv http://hdl.handle.net/11407/5698
dc.identifier.doi.none.fl_str_mv 10.1108/JKM-08-2018-0479
url http://hdl.handle.net/11407/5698
identifier_str_mv 10.1108/JKM-08-2018-0479
dc.language.iso.none.fl_str_mv eng
language eng
dc.relation.isversionof.none.fl_str_mv https://www.scopus.com/inward/record.uri?eid=2-s2.0-85071591717&doi=10.1108%2fJKM-08-2018-0479&partnerID=40&md5=d87b7534db52c8df7724d4919f492ff9
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dc.rights.coar.fl_str_mv http://purl.org/coar/access_right/c_16ec
rights_invalid_str_mv http://purl.org/coar/access_right/c_16ec
dc.publisher.program.none.fl_str_mv Ingeniería de Sistemas
dc.publisher.faculty.none.fl_str_mv Facultad de Ingenierías
dc.source.none.fl_str_mv Journal of Knowledge Management
institution Universidad de Medellín
repository.name.fl_str_mv Repositorio Institucional Universidad de Medellin
repository.mail.fl_str_mv repositorio@udem.edu.co
_version_ 1814159203063824384
spelling 20192020-04-29T14:53:42Z2020-04-29T14:53:42Zhttp://hdl.handle.net/11407/569810.1108/JKM-08-2018-0479Purpose: This paper aims to explore the requirements of organizational knowledge management initiatives using requirements engineering techniques, identifying the optimal techniques configuration and serving as a management tool for knowledge engineers. Design/methodology/approach: The method is selection attributes. Knowledge management enablers are characterized and mapped with the coverage capabilities of requirements engineering techniques, using the attributes of the elicited object and a box-plot analysis. The information is gathered from 280 references, 32 companies and 16 experts in requirements engineering. Findings: Requirements of organizational knowledge management initiatives are got optimally by combining interviews, use cases, scenarios, laddering and focus group techniques. The requirements of structure and processes are more complex to identify, while culture requirements are the best covered. Research limitations/implications: Knowledge management enablers are analyzed according to the current studies and comprehension of engineering techniques. Practical implications: Knowledge engineers need to consider the coverage capabilities of engineering techniques to design an optimal requirement identification and meet the objectives of organizational knowledge acquisition initiatives. Requirement engineers can improve the requirements identification by a staged selection process. Social implications: The requirements of knowledge management initiatives that impact the community can be identified and traced to ensure the knowledge objectives. Requirements related to culture and people, like shared values, beliefs, and behaviors, are also considered. Originality/value: To the best of the authors knowledge, this is the first study about formal requirement identification of knowledge management initiatives in the organizational context, providing the optimal configuration. 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