Prioritization of Deliveries in Manufacturing Companies Using Fuzzy QFD

The restrictions of installed capacity and distribution resources to which medium and large manufacturing companies are normally subject, make it necessary to establish methods that serve as a tool to make decisions regarding the prioritization of each of their warehouses at the time of supplying th...

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Autores:
Osorio Gómez, Juan Carlos
Peña Vega, Mayra Alejandra
Arias Giraldo, Deysi Yulieth
Tipo de recurso:
Article of journal
Fecha de publicación:
2018
Institución:
Universidad de Medellín
Repositorio:
Repositorio UDEM
Idioma:
spa
OAI Identifier:
oai:repository.udem.edu.co:11407/5509
Acceso en línea:
http://hdl.handle.net/11407/5509
https://doi.org/10.22395/rium.v17n33a9
Palabra clave:
Fuzzy quality function deployment
Multi-criteria decision making
Dispatch prioritization
QFD
Fuzzy logic
Desdobramento da função da qualidade difuso
Tomada de decisões multicritério
Priorização de despachos
QFD
Lógica difusa
Despliegue de la función de la calidad difuso
Toma de decisiones multicriterio
Priorización de despachos
QFD
Lógica difusa
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http://creativecommons.org/licenses/by-nc-sa/4.0/
id REPOUDEM2_3507618d5bcdf96ada781efd3433fb34
oai_identifier_str oai:repository.udem.edu.co:11407/5509
network_acronym_str REPOUDEM2
network_name_str Repositorio UDEM
repository_id_str
dc.title.eng.fl_str_mv Prioritization of Deliveries in Manufacturing Companies Using Fuzzy QFD
dc.title.por.fl_str_mv Priorização de despachos em empresas de manufatura usando QFD difuso
dc.title.spa.fl_str_mv Priorización de despachos en empresas de manufactura usando QFD difuso
title Prioritization of Deliveries in Manufacturing Companies Using Fuzzy QFD
spellingShingle Prioritization of Deliveries in Manufacturing Companies Using Fuzzy QFD
Fuzzy quality function deployment
Multi-criteria decision making
Dispatch prioritization
QFD
Fuzzy logic
Desdobramento da função da qualidade difuso
Tomada de decisões multicritério
Priorização de despachos
QFD
Lógica difusa
Despliegue de la función de la calidad difuso
Toma de decisiones multicriterio
Priorización de despachos
QFD
Lógica difusa
title_short Prioritization of Deliveries in Manufacturing Companies Using Fuzzy QFD
title_full Prioritization of Deliveries in Manufacturing Companies Using Fuzzy QFD
title_fullStr Prioritization of Deliveries in Manufacturing Companies Using Fuzzy QFD
title_full_unstemmed Prioritization of Deliveries in Manufacturing Companies Using Fuzzy QFD
title_sort Prioritization of Deliveries in Manufacturing Companies Using Fuzzy QFD
dc.creator.fl_str_mv Osorio Gómez, Juan Carlos
Peña Vega, Mayra Alejandra
Arias Giraldo, Deysi Yulieth
dc.contributor.author.none.fl_str_mv Osorio Gómez, Juan Carlos
Peña Vega, Mayra Alejandra
Arias Giraldo, Deysi Yulieth
dc.subject.eng.fl_str_mv Fuzzy quality function deployment
Multi-criteria decision making
Dispatch prioritization
QFD
Fuzzy logic
topic Fuzzy quality function deployment
Multi-criteria decision making
Dispatch prioritization
QFD
Fuzzy logic
Desdobramento da função da qualidade difuso
Tomada de decisões multicritério
Priorização de despachos
QFD
Lógica difusa
Despliegue de la función de la calidad difuso
Toma de decisiones multicriterio
Priorización de despachos
QFD
Lógica difusa
dc.subject.por.fl_str_mv Desdobramento da função da qualidade difuso
Tomada de decisões multicritério
Priorização de despachos
QFD
Lógica difusa
dc.subject.spa.fl_str_mv Despliegue de la función de la calidad difuso
Toma de decisiones multicriterio
Priorización de despachos
QFD
Lógica difusa
description The restrictions of installed capacity and distribution resources to which medium and large manufacturing companies are normally subject, make it necessary to establish methods that serve as a tool to make decisions regarding the prioritization of each of their warehouses at the time of supplying them. the importance that the distribution center assigns to each of these, is closely related to the conditions and particularities that characterize them, being these factors of a qualitative, quantitative or a mixture between the two. This article presents a fuzzy QFD multi-criteria method which, in addition to using quantitative variables to establish the order of dispatch of the finished product, considers qualitative variables, the result of the opinions that experts can offer about the particular situations of each winery by means of linguistic variables that are finally quantified through fuzzy triangular numbers.
publishDate 2018
dc.date.created.none.fl_str_mv 2018-02-26
dc.date.accessioned.none.fl_str_mv 2019-11-07T15:03:02Z
dc.date.available.none.fl_str_mv 2019-11-07T15:03:02Z
dc.type.eng.fl_str_mv Article
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dc.type.local.spa.fl_str_mv Artículo científico
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dc.identifier.issn.none.fl_str_mv 1692-3324
dc.identifier.uri.none.fl_str_mv http://hdl.handle.net/11407/5509
dc.identifier.doi.none.fl_str_mv https://doi.org/10.22395/rium.v17n33a9
dc.identifier.eissn.none.fl_str_mv 2248-4094
dc.identifier.reponame.spa.fl_str_mv reponame:Repositorio Institucional Universidad de Medellín
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reponame:Repositorio Institucional Universidad de Medellín
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url http://hdl.handle.net/11407/5509
https://doi.org/10.22395/rium.v17n33a9
dc.language.iso.none.fl_str_mv spa
language spa
dc.relation.uri.none.fl_str_mv https://revistas.udem.edu.co/index.php/ingenierias/article/view/1635
dc.relation.citationvolume.none.fl_str_mv 17
dc.relation.citationissue.none.fl_str_mv 33
dc.relation.citationstartpage.none.fl_str_mv 173
dc.relation.citationendpage.none.fl_str_mv 186
dc.relation.references.spa.fl_str_mv [1] J.J. Bravo, J.C. Osorio y J.P. Orejuela, “Modelo para la priorización dinámica de despachos de vehículos utilizando el proceso analítico jerárquico,” Revista Facultad de Ingeniería, N.° 48, 201- 215, 2009.
[2] L-K. Chan y M-L. Wu, “Quality function deployment: A literature review,” European Journal of Operational Research, vol. 143, N.° 3, 463–497, 2002
[3] J. A. Carnevalli y P. Cauchick P., “Review, analysis and classification of the literature on QFD‒Types of research, difficulties and benefits,” International Journal of Production Economics, vol. 114, N.°2, 737– 754, 2008.
[4] M-T. Tsai, H-L. Wu y W-K. Liang, “Fuzzy Decision Making for Market Positioning and Developing Strategy for Improving Service Quality in Department Stores,” Quality and Quantity, vol. 42, N.°3, 303 -319, 2008.
[5] L. Lazzari, E. Machado y R. Pérez, Teoría de decisión fuzzy, Buenos Aires: Ed. Macchi, 1998.
[6] E. Bottani y A. Rizzi, “Strategic management of logistics service: A fuzzy QFD approach,” International Journal of Production Economics, vol. 103, N.° 2, 585–599, 2006.
[7] E. Bottani, “A fuzzy QFD approach to achieve agility,” International Journal of Production Economics, vol. 119, N.° 2, 380–391, 2009.
[8] M. Celik, C.Selcuk, C. Kahraman y E.Deha, “An integrated fuzzy QFD model proposal on routing of shipping investment decisions in crude oil tanker market,” Expert Systems with Applications, vol 36, N.° 3, 6227–6235, 2009.
9] Y, Sohn So y I.S. Choi, “Fuzzy QFD for supply chain management with reliability consideration,” Reliability Engineering and System Safety, vol. 22, N.° 3, 327–334, 2001.
[10] L-H. Chen y W-C. Ko, “A fuzzy nonlinear model for quality function deployment considering Kano’s concept,” Mathematical and Computer Modelling, vol. 48, N.° 3, 581–593, 2008.
[11] H-T. Liu, “The extension of fuzzy QFD: From product planning to part deployment,” Expert Systems with Applications, vol. 36, N.° 8, 11131–11144, 2009.
[12] S. H. Amin y J. Razmi, “An integrated fuzzy model for supplier management: A case study of ISP selection and evaluation,” Expert Systems with Applications, vol. 36, N.° 4, 8639–8648, 2009.
[13] D. C. Arango y C.E. Ruales, “Selección de proveedores mediante el despliegue de la función de calidad difuso,” Trabajo de grado de pregrado, Universidad del Valle, Cali, 2008.
[14] D. J. Arias y M. A. Peña, “Formulación de un modelo para priorización de despacho de producto terminado en empresas manufactureras usando QFD fuzzy,” Trabajo de grado de pregrado, Universidad del Valle, Cali, 2010.
[15] Giraldo P y Martínez L (2009). “Propuesta de mejoramiento para el programa de ingeniería industrial de la universidad del valle utilizando QFD-fuzzy,” Trabajo de grado de pregrado, Universidad del Valle, Cali, 2009.
[16] M.F. Herrera y J.C. Osorio, “Modelo para la gestión de proveedores utilizando AHP difuso,” Estudios Gerenciales Universidad ICESI, N.° 99, pp. 69-88, 2006.
[17] J.J. Bravo, J.P. Orejuela y J.C. Osorio, “Administración de recursos de distribución: Indicadores para la priorización en transporte,” Estudios Gerenciales Universidad ICESI, vol 33, N.° 102, pp. 101-118, 2007.
[18] G. Facchinetti, “Ranking functions induced by weighted average of fuzzy numbers,” Fuzzy Sets and Systems, vol. 1, pp. 313-327, 2002.
dc.relation.ispartofjournal.spa.fl_str_mv Revista Ingenierías Universidad de Medellín
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dc.rights.creativecommons.*.fl_str_mv Attribution-NonCommercial-ShareAlike 4.0 International
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Attribution-NonCommercial-ShareAlike 4.0 International
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dc.format.extent.spa.fl_str_mv p. 173-186
dc.format.medium.spa.fl_str_mv Electrónico
dc.format.mimetype.none.fl_str_mv application/pdf
dc.coverage.none.fl_str_mv Lat: 06 15 00 N  degrees minutes  Lat: 6.2500  decimal degreesLong: 075 36 00 W  degrees minutes  Long: -75.6000  decimal degrees
dc.publisher.spa.fl_str_mv Universidad de Medellín
dc.publisher.faculty.spa.fl_str_mv Facultad de Ingenierías
dc.publisher.place.spa.fl_str_mv Medellín
dc.source.spa.fl_str_mv Revista Ingenierías Universidad de Medellín; Vol. 17 Núm. 33 (2018): Julio-Diciembre; 173-186
institution Universidad de Medellín
repository.name.fl_str_mv Repositorio Institucional Universidad de Medellin
repository.mail.fl_str_mv repositorio@udem.edu.co
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spelling Osorio Gómez, Juan CarlosPeña Vega, Mayra AlejandraArias Giraldo, Deysi YuliethOsorio Gómez, Juan CarlosPeña Vega, Mayra AlejandraArias Giraldo, Deysi Yulieth2019-11-07T15:03:02Z2019-11-07T15:03:02Z2018-02-261692-3324http://hdl.handle.net/11407/5509https://doi.org/10.22395/rium.v17n33a92248-4094reponame:Repositorio Institucional Universidad de Medellínrepourl:https://repository.udem.edu.co/instname:Universidad de MedellínThe restrictions of installed capacity and distribution resources to which medium and large manufacturing companies are normally subject, make it necessary to establish methods that serve as a tool to make decisions regarding the prioritization of each of their warehouses at the time of supplying them. the importance that the distribution center assigns to each of these, is closely related to the conditions and particularities that characterize them, being these factors of a qualitative, quantitative or a mixture between the two. This article presents a fuzzy QFD multi-criteria method which, in addition to using quantitative variables to establish the order of dispatch of the finished product, considers qualitative variables, the result of the opinions that experts can offer about the particular situations of each winery by means of linguistic variables that are finally quantified through fuzzy triangular numbers.As restrições de capacidade instalada e de recursos de distribuição às quais as médias e grandes empresas manufatureiras normalmente se encontram submetidas fazem com que surja a necessidade de estabelecer métodos que sirvam como ferramenta para tomar decisões com respeito à priorização de cada um de seus estoques na hora de abastecê-los. A importância que o centro de distribuição designa a cada um deles está estreitamente relacionada às condições e particularidades que os caracterizam. Tais fatores podem ser de tipo qualitativo, quantitativo ou uma mistura dos dois. Este artigo apresenta um método multicritério QFD difuso que, além de utilizar variáveis quantitativas para estabelecer a ordem de despacho do produto terminado, leva em consideração variáveis qualitativas, resultados das opiniões que os especialistas podem oferecer sobre as situações particulares de cada estoque por meio de variáveis linguísticas que, finalmente, são quantificadas por meio de números difusos triangulares.Las restricciones de capacidad instalada y de recursos de distribución a las que normalmente se encuentran sometidas las medianas y grandes empresas manufactureras, hacen que surja la necesidad de establecer métodos que sirvan como herramienta para tomar decisiones en cuanto a la priorización de cada una de sus bodegas al momento de abastecerlas. La importancia que el centro de distribución asigna a cada una de estas, se encuentra estrechamente relacionada con las condiciones y particularidades que las caracterizan, pudiendo ser estos factores de tipo cualitativo, cuantitativo o una mezcla entre los dos. Este artículo presenta un método multicriterio QFD difuso el cual, además de utilizar variables cuantitativas para establecer el orden de despacho de producto terminado, tiene en cuenta variables cualitativas, resultado de las opiniones que los expertos pueden ofrecer acerca de las situaciones particulares de cada bodega mediante variables lingüísticas que, finalmente, se cuantifican a través de números difusos triangulares.p. 173-186Electrónicoapplication/pdfspaUniversidad de MedellínFacultad de IngenieríasMedellínhttps://revistas.udem.edu.co/index.php/ingenierias/article/view/16351733173186[1] J.J. Bravo, J.C. Osorio y J.P. Orejuela, “Modelo para la priorización dinámica de despachos de vehículos utilizando el proceso analítico jerárquico,” Revista Facultad de Ingeniería, N.° 48, 201- 215, 2009.[2] L-K. Chan y M-L. Wu, “Quality function deployment: A literature review,” European Journal of Operational Research, vol. 143, N.° 3, 463–497, 2002[3] J. A. Carnevalli y P. Cauchick P., “Review, analysis and classification of the literature on QFD‒Types of research, difficulties and benefits,” International Journal of Production Economics, vol. 114, N.°2, 737– 754, 2008.[4] M-T. Tsai, H-L. Wu y W-K. Liang, “Fuzzy Decision Making for Market Positioning and Developing Strategy for Improving Service Quality in Department Stores,” Quality and Quantity, vol. 42, N.°3, 303 -319, 2008.[5] L. Lazzari, E. Machado y R. Pérez, Teoría de decisión fuzzy, Buenos Aires: Ed. Macchi, 1998.[6] E. Bottani y A. Rizzi, “Strategic management of logistics service: A fuzzy QFD approach,” International Journal of Production Economics, vol. 103, N.° 2, 585–599, 2006.[7] E. Bottani, “A fuzzy QFD approach to achieve agility,” International Journal of Production Economics, vol. 119, N.° 2, 380–391, 2009.[8] M. Celik, C.Selcuk, C. Kahraman y E.Deha, “An integrated fuzzy QFD model proposal on routing of shipping investment decisions in crude oil tanker market,” Expert Systems with Applications, vol 36, N.° 3, 6227–6235, 2009.9] Y, Sohn So y I.S. Choi, “Fuzzy QFD for supply chain management with reliability consideration,” Reliability Engineering and System Safety, vol. 22, N.° 3, 327–334, 2001.[10] L-H. Chen y W-C. Ko, “A fuzzy nonlinear model for quality function deployment considering Kano’s concept,” Mathematical and Computer Modelling, vol. 48, N.° 3, 581–593, 2008.[11] H-T. Liu, “The extension of fuzzy QFD: From product planning to part deployment,” Expert Systems with Applications, vol. 36, N.° 8, 11131–11144, 2009.[12] S. H. Amin y J. Razmi, “An integrated fuzzy model for supplier management: A case study of ISP selection and evaluation,” Expert Systems with Applications, vol. 36, N.° 4, 8639–8648, 2009.[13] D. C. Arango y C.E. Ruales, “Selección de proveedores mediante el despliegue de la función de calidad difuso,” Trabajo de grado de pregrado, Universidad del Valle, Cali, 2008.[14] D. J. Arias y M. A. Peña, “Formulación de un modelo para priorización de despacho de producto terminado en empresas manufactureras usando QFD fuzzy,” Trabajo de grado de pregrado, Universidad del Valle, Cali, 2010.[15] Giraldo P y Martínez L (2009). “Propuesta de mejoramiento para el programa de ingeniería industrial de la universidad del valle utilizando QFD-fuzzy,” Trabajo de grado de pregrado, Universidad del Valle, Cali, 2009.[16] M.F. Herrera y J.C. Osorio, “Modelo para la gestión de proveedores utilizando AHP difuso,” Estudios Gerenciales Universidad ICESI, N.° 99, pp. 69-88, 2006.[17] J.J. Bravo, J.P. Orejuela y J.C. Osorio, “Administración de recursos de distribución: Indicadores para la priorización en transporte,” Estudios Gerenciales Universidad ICESI, vol 33, N.° 102, pp. 101-118, 2007.[18] G. Facchinetti, “Ranking functions induced by weighted average of fuzzy numbers,” Fuzzy Sets and Systems, vol. 1, pp. 313-327, 2002.Revista Ingenierías Universidad de Medellínhttp://creativecommons.org/licenses/by-nc-sa/4.0/Attribution-NonCommercial-ShareAlike 4.0 Internationalhttp://purl.org/coar/access_right/c_abf2Revista Ingenierías Universidad de Medellín; Vol. 17 Núm. 33 (2018): Julio-Diciembre; 173-186Fuzzy quality function deploymentMulti-criteria decision makingDispatch prioritizationQFDFuzzy logicDesdobramento da função da qualidade difusoTomada de decisões multicritérioPriorização de despachosQFDLógica difusaDespliegue de la función de la calidad difusoToma de decisiones multicriterioPriorización de despachosQFDLógica difusaPrioritization of Deliveries in Manufacturing Companies Using Fuzzy QFDPriorização de despachos em empresas de manufatura usando QFD difusoPriorización de despachos en empresas de manufactura usando QFD difusoArticlehttp://purl.org/coar/resource_type/c_6501http://purl.org/coar/resource_type/c_2df8fbb1Artículo científicoinfo:eu-repo/semantics/articlehttp://purl.org/coar/version/c_970fb48d4fbd8a85Comunidad Universidad de MedellínLat: 06 15 00 N  degrees minutes  Lat: 6.2500  decimal degreesLong: 075 36 00 W  degrees minutes  Long: -75.6000  decimal degrees11407/5509oai:repository.udem.edu.co:11407/55092021-05-14 14:29:49.361Repositorio Institucional Universidad de Medellinrepositorio@udem.edu.co