Modelo de liderazgo gerencial basado en la inteligencia emocional y el coaching para Bancolombia S.A.

More and more executives in global development-intensive companies are using coaching as a leadership style management, so as Bancolombia choose to focus their efforts toward the development of these leaders. Clearly the contribution of coaching learning processes in individual, team and organizatio...

Full description

Autores:
Tipo de recurso:
Fecha de publicación:
2011
Institución:
Universidad de Medellín
Repositorio:
Repositorio UDEM
Idioma:
spa
OAI Identifier:
oai:repository.udem.edu.co:11407/316
Acceso en línea:
http://hdl.handle.net/11407/316
Palabra clave:
Bancolombia
Administración de empresas por competencias
Liderazgo
Inteligencia emocional
Administración de empresas
Recursos humanos
Planificación de recursos humanos
Administración de personal
Evaluación del trabajo
Servicio al cliente
Comunicación en administración
Motivación del empleado
Entrenamiento en relaciones de grupo
Comunicaciones a empleados
Capacitación de empleados
Orientación de personal
Cultura organizacional
Comunicación organizacional
Comportamiento organizacional
Clima organizacional
Empoderamiento
Rights
License
http://purl.org/coar/access_right/c_abf2
Description
Summary:More and more executives in global development-intensive companies are using coaching as a leadership style management, so as Bancolombia choose to focus their efforts toward the development of these leaders. Clearly the contribution of coaching learning processes in individual, team and organizational level because it focuses on change and development of people in the organization. Likewise, in organizational dynamics, the ratio becomes more important than mere emotional intellectual capacity, which leads to superior performance. Consequently, the performance of individuals allows the development of the organization. This work is divided into four stages, starting with a diagnostic model of leadership and management skills of Bancolombia which raises the current situation. Develop two conceptual chapters posed by the development of managerial leadership through emotional intelligence and coaching as a method to improve the performance of individuals. Finally is the approach of a managerial model of leadership based on emotional intelligence and coaching, which is based on five components, communication, training, motivation, empowerment, and compensation, which should characterize the development of leaders Bancolombia.