Trends in the use of information and communication technologies for international negotiation [Tendências no uso das tecnologias de informação e comunicação para a negociação internacional] [Tendencias en el uso de las tecnologías de información y comunicación para la negociación internacional]

This article identifies key information and communication technologies (ICT) used in the international negotiation process, classifying them by phases and functionality. A literature review was conducted in recognized and high impact databases, building with this information a proposal of phases for the international negotiation process, and characterizing ICT by elements such as functionality, business tools, complexity and scope of use, among others. We conclude that there is a wide range of ICT to support the stages of international negotiations, offering various solutions to the specific needs of each company regarding to the management of information and communication. © 2015 Universidad ICESI. Published by Elsevier España, S.L.U. This is an open access article under the CC BY license (http://creativecommons.org/licenses/by/4.0/).

• Fecha de publicación: 2015
• Institución: Universidad de Medellín
• Repositorio: Repositorio UDEM
• Idioma: spa
• OAI Identifier: oai:repository.udem.edu.co:11407/5729
• Acceso en línea: http://hdl.handle.net/11407/5729
• Palabra clave: Enterprise; Information and communication technologies; International negotiation; Internationalization; Phases
• License: http://purl.org/coar/access_right/c_16ec