Burnout in SMEs: A Management-Level Approach
Burnout is a term that is frequently heard in business, causing great health problems to its employees and an impact on the company’s economic results. The purpose of this research is to identify the existence of burnout in employees at the managerial level in SMEs. It is a qualitative investigation...
- Autores:
-
Treviño, Eloisa
Treviño, Rodolfo
Segovia Jiménez, Sofía
Reyna Delgado, Frida Iannelli
Vallejo Pérez, Bernardo
- Tipo de recurso:
- Fecha de publicación:
- 2019
- Institución:
- Universidad EAFIT
- Repositorio:
- Repositorio EAFIT
- Idioma:
- spa
- OAI Identifier:
- oai:repository.eafit.edu.co:10784/16082
- Acceso en línea:
- http://hdl.handle.net/10784/16082
- Palabra clave:
- Burnout
SMEs
Managers
Burnout
Pymes
Gerentes
- Rights
- License
- Acceso abierto
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2019-12-142020-04-29T18:35:11Z2019-12-142020-04-29T18:35:11Z2256-43221692-0279http://hdl.handle.net/10784/1608210.17230/Ad-minister.35.6Burnout is a term that is frequently heard in business, causing great health problems to its employees and an impact on the company’s economic results. The purpose of this research is to identify the existence of burnout in employees at the managerial level in SMEs. It is a qualitative investigation using the interview as an instrument. The sample is focused on mid-level managers in the industry, commerce and service sectors, two companies per sector. To generate the results, a model called Maslach Burnout Inventory General Survey (MBI-GS) and the burnout syndrome cycle were used. Managers who manifested burnout syndrome have excessive workloads in such a way that they do not achieve the objectives set by management, which makes the managers who suffer have health problems such as stress, cardio-muscular problems that even have family problems, that is, the above exceeds their emotional capacity.El síndrome de burnout es un término que se escucha con mayor frecuencia en las empresas, pues llega a causar graves problemas de salud en la vida de los empleados, así como en la calidad de los resultados económicos de las organizaciones. El objetivo de la investigación consiste en identificar la existencia del síndrome de burnout en los empleados de nivel gerencial en las Pymes. Es una investigación cualitativa que utiliza la entrevista como instrumento. La muestra va enfocada a gerentes de nivel medio en los sectores de industria, comercio y servicio, dos empresas por sector. Para generar los resultados se emplea el modelo denominado Maslach Burnout Inventory General Survey (MBI-GS) y el ciclo del síndrome de burnout. Los gerentes que manifestaron el síndrome de burnout poseen excesivas cargas de trabajo que les impiden alcanzar las metas establecidas por la dirección, lo que provoca que los gerentes que lo sufren tengan problemas de salud como lo son el estrés, problemas cardio-musculares, e incluso llegan a tener problemas familiares, lo que sobrepasa su capacidad emocional.application/pdfspaUniversidad EAFIThttp://publicaciones.eafit.edu.co/index.php/administer/article/view/5028http://publicaciones.eafit.edu.co/index.php/administer/article/view/5028Copyright © 2019 Eloisa Treviño, Rodolfo Treviño, Sofía Segovia Jiménez, Frida Iannelli Reyna Delgado, Bernardo Vallejo PérezAcceso abiertohttp://purl.org/coar/access_right/c_abf2AD-minister: No 35 (2019)Burnout in SMEs: A Management-Level ApproachBurnout en las Pymes: Una aproximación desde el nivel gerencialarticleinfo:eu-repo/semantics/articlepublishedVersioninfo:eu-repo/semantics/publishedVersionArtículohttp://purl.org/coar/version/c_970fb48d4fbd8a85http://purl.org/coar/resource_type/c_6501http://purl.org/coar/resource_type/c_2df8fbb1BurnoutSMEsManagersBurnoutPymesGerentesTreviño, EloisaTreviño, RodolfoSegovia Jiménez, SofíaReyna Delgado, Frida IannelliVallejo Pérez, BernardoUniversidad de MonterreyNational Autonomous University of MexicoUniversidad de MonterreyUniversidad de MonterreyUniversidad de MonterreyAD-minister35137163THUMBNAILminiatura-administer.jpgminiatura-administer.jpgimage/jpeg8755https://repository.eafit.edu.co/bitstreams/9f6b4b90-2511-41f5-8b93-ff922ae2d408/download87c28d32b620f3408b1c70a3c505fbd8MD51ORIGINALdocument - 2020-05-06T132420.143.pdfdocument - 2020-05-06T132420.143.pdfTexto completo PDFapplication/pdf296222https://repository.eafit.edu.co/bitstreams/a6a34e45-0ee4-4b48-986a-acba71219ea8/downloade471c2e2ae01dd44dd5ead9c491b8cbcMD52articulo.htmlarticulo.htmlTexto completo HTMLtext/html374https://repository.eafit.edu.co/bitstreams/423e777e-e102-4001-ace1-6cc965d26433/download0f5eefb475d050619542c7404edc6fcfMD5310784/16082oai:repository.eafit.edu.co:10784/160822020-09-02 13:41:32.403open.accesshttps://repository.eafit.edu.coRepositorio Institucional Universidad EAFITrepositorio@eafit.edu.co |
| dc.title.eng.fl_str_mv |
Burnout in SMEs: A Management-Level Approach |
| dc.title.spa.fl_str_mv |
Burnout en las Pymes: Una aproximación desde el nivel gerencial |
| title |
Burnout in SMEs: A Management-Level Approach |
| spellingShingle |
Burnout in SMEs: A Management-Level Approach Burnout SMEs Managers Burnout Pymes Gerentes |
| title_short |
Burnout in SMEs: A Management-Level Approach |
| title_full |
Burnout in SMEs: A Management-Level Approach |
| title_fullStr |
Burnout in SMEs: A Management-Level Approach |
| title_full_unstemmed |
Burnout in SMEs: A Management-Level Approach |
| title_sort |
Burnout in SMEs: A Management-Level Approach |
| dc.creator.fl_str_mv |
Treviño, Eloisa Treviño, Rodolfo Segovia Jiménez, Sofía Reyna Delgado, Frida Iannelli Vallejo Pérez, Bernardo |
| dc.contributor.author.spa.fl_str_mv |
Treviño, Eloisa Treviño, Rodolfo Segovia Jiménez, Sofía Reyna Delgado, Frida Iannelli Vallejo Pérez, Bernardo |
| dc.contributor.affiliation.spa.fl_str_mv |
Universidad de Monterrey National Autonomous University of Mexico Universidad de Monterrey Universidad de Monterrey Universidad de Monterrey |
| dc.subject.keyword.eng.fl_str_mv |
Burnout SMEs Managers |
| topic |
Burnout SMEs Managers Burnout Pymes Gerentes |
| dc.subject.keyword.spa.fl_str_mv |
Burnout Pymes Gerentes |
| description |
Burnout is a term that is frequently heard in business, causing great health problems to its employees and an impact on the company’s economic results. The purpose of this research is to identify the existence of burnout in employees at the managerial level in SMEs. It is a qualitative investigation using the interview as an instrument. The sample is focused on mid-level managers in the industry, commerce and service sectors, two companies per sector. To generate the results, a model called Maslach Burnout Inventory General Survey (MBI-GS) and the burnout syndrome cycle were used. Managers who manifested burnout syndrome have excessive workloads in such a way that they do not achieve the objectives set by management, which makes the managers who suffer have health problems such as stress, cardio-muscular problems that even have family problems, that is, the above exceeds their emotional capacity. |
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2019 |
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2019-12-14 |
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2020-04-29T18:35:11Z |
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2020-04-29T18:35:11Z |
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2019-12-14 |
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2256-4322 1692-0279 |
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http://hdl.handle.net/10784/16082 |
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10.17230/Ad-minister.35.6 |
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AD-minister: No 35 (2019) |
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