Competitive profile of business process outsourcing companies in Bogotá: principal component analysis

The aim of this research based article is to analyze the competitive profile of Bogota BPOs, by assessing them with the Model of Indicators for Sustainable Management and Associativity (MIGSA in Spanish) and by using the Principal Component Analysis (PCA) to distribute the variables studied in a sma...

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Autores:
Alarcón Villamil, Nelson Orlando
Gómez Caicedo, Melva Inés
Stellian, Rémi
Tipo de recurso:
Fecha de publicación:
2016
Institución:
Universidad EAFIT
Repositorio:
Repositorio EAFIT
Idioma:
spa
OAI Identifier:
oai:repository.eafit.edu.co:10784/11391
Acceso en línea:
http://hdl.handle.net/10784/11391
Palabra clave:
Sustainable management
Partnerships
Outsourcing Companies
Management Practices
MIGSA
Administración
Gerencia Estratégica
Gestión Sostenible
Asociatividad
Empresas de tercerización
Prácticas de gestión
MIGSA
Administración
Gestión sostenible
Rights
License
Copyright (c) 2016 AD-minister
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spelling 2016-09-082017-05-03T14:54:22Z2016-09-082017-05-03T14:54:22Z2256-43221692-0279http://hdl.handle.net/10784/1139110.17230/ad-minister.29.5The aim of this research based article is to analyze the competitive profile of Bogota BPOs, by assessing them with the Model of Indicators for Sustainable Management and Associativity (MIGSA in Spanish) and by using the Principal Component Analysis (PCA) to distribute the variables studied in a small number of groups, in order to account for aspects that illustrate the variability in the companies management. Thanks to this study two axes were defined: the first one relates to sustainable aspects that are internal to the companies while the second one sets elements of external sustainability. Both of them generate four different competitiveness profiles which allow organizations to generate strategic planning as well as establish their location, to improve their position on the market.El objetivo del presente artículo de resultados de investigación es analizar el perfil competitivo de las tercerizaciones de procesos de negocios (BPO, por sus siglas en inglés) de Bogotá, evaluadas a través del Modelo de Indicadores de Gestión Sostenible y Asociatividad (MIGSA) y utilizando el Análisis de Componentes Principales (ACP), para distribuir las variables estudiadas en un número reducido de grupos, con el fin de dar cuenta de los aspectos que sintetizan la variabilidad en la gestión de las empresas. El estudio permitió establecer dos ejes: el primero relaciona aspectos de sostenibilidad internos a la empresa y el segundo establece elementos de sostenibilidad externos, los dos generan cuatro perfiles diferentes de competitividad, los cuales permiten a las organizaciones, además de establecer su ubicación, la generación de planes estratégicos que favorezcan su posicionamiento en el mercado.application/pdftext/htmlspaUniversidad EAFIThttp://publicaciones.eafit.edu.co/index.php/administer/article/view/3491http://publicaciones.eafit.edu.co/index.php/administer/article/view/3491Copyright (c) 2016 AD-ministerAcceso abiertohttp://purl.org/coar/access_right/c_abf2instname:Universidad EAFITreponame:Repositorio Institucional Universidad EAFITAD-minister; No 29 (2016); 101-120Competitive profile of business process outsourcing companies in Bogotá: principal component analysisPerfil competitivo de empresas de tercerización de procesos de Bogotá: análisis de componentes principalesinfo:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionarticlepublishedVersionArtículohttp://purl.org/coar/version/c_970fb48d4fbd8a85http://purl.org/coar/resource_type/c_6501http://purl.org/coar/resource_type/c_2df8fbb1Sustainable managementPartnershipsOutsourcing CompaniesManagement PracticesMIGSAAdministraciónGerencia EstratégicaGestión SostenibleAsociatividadEmpresas de tercerizaciónPrácticas de gestiónMIGSAAdministraciónGestión sostenibleAlarcón Villamil, Nelson OrlandoGómez Caicedo, Melva InésStellian, RémiFundación Universitaria Los LibertadoresRemi StellianAD-minister29101120AD-ministerTHUMBNAILminiatura-administer.jpgminiatura-administer.jpgimage/jpeg8755https://repository.eafit.edu.co/bitstreams/3efd0b04-84bb-4391-b112-e370223ce4bc/download87c28d32b620f3408b1c70a3c505fbd8MD51ORIGINALCompetitive profile of business process outsourcing companies in Bogotá principal component analysis.pdfCompetitive profile of business process outsourcing companies in Bogotá principal component analysis.pdfTexto completo PDFapplication/pdf391608https://repository.eafit.edu.co/bitstreams/6a5041bf-53c8-497f-a054-51866ba2996f/download5938d671b7ce356235622fd0d3d5d1b4MD52articulo.htmlarticulo.htmlTexto completo HTMLtext/html374https://repository.eafit.edu.co/bitstreams/7760063c-278d-424c-9c89-b333d1ee3ca3/download3dd1b370eb0ebc223c31eb0d5ea2635cMD5310784/11391oai:repository.eafit.edu.co:10784/113912019-12-05 00:46:05.232open.accesshttps://repository.eafit.edu.coRepositorio Institucional Universidad EAFITrepositorio@eafit.edu.co
dc.title.eng.fl_str_mv Competitive profile of business process outsourcing companies in Bogotá: principal component analysis
dc.title.spa.fl_str_mv Perfil competitivo de empresas de tercerización de procesos de Bogotá: análisis de componentes principales
title Competitive profile of business process outsourcing companies in Bogotá: principal component analysis
spellingShingle Competitive profile of business process outsourcing companies in Bogotá: principal component analysis
Sustainable management
Partnerships
Outsourcing Companies
Management Practices
MIGSA
Administración
Gerencia Estratégica
Gestión Sostenible
Asociatividad
Empresas de tercerización
Prácticas de gestión
MIGSA
Administración
Gestión sostenible
title_short Competitive profile of business process outsourcing companies in Bogotá: principal component analysis
title_full Competitive profile of business process outsourcing companies in Bogotá: principal component analysis
title_fullStr Competitive profile of business process outsourcing companies in Bogotá: principal component analysis
title_full_unstemmed Competitive profile of business process outsourcing companies in Bogotá: principal component analysis
title_sort Competitive profile of business process outsourcing companies in Bogotá: principal component analysis
dc.creator.fl_str_mv Alarcón Villamil, Nelson Orlando
Gómez Caicedo, Melva Inés
Stellian, Rémi
dc.contributor.author.none.fl_str_mv Alarcón Villamil, Nelson Orlando
Gómez Caicedo, Melva Inés
Stellian, Rémi
dc.contributor.affiliation.spa.fl_str_mv Fundación Universitaria Los Libertadores
Remi Stellian
dc.subject.keyword.eng.fl_str_mv Sustainable management
Partnerships
Outsourcing Companies
Management Practices
MIGSA
topic Sustainable management
Partnerships
Outsourcing Companies
Management Practices
MIGSA
Administración
Gerencia Estratégica
Gestión Sostenible
Asociatividad
Empresas de tercerización
Prácticas de gestión
MIGSA
Administración
Gestión sostenible
dc.subject.keyword.spa.fl_str_mv Administración
Gerencia Estratégica
Gestión Sostenible
Asociatividad
Empresas de tercerización
Prácticas de gestión
MIGSA
Administración
Gestión sostenible
description The aim of this research based article is to analyze the competitive profile of Bogota BPOs, by assessing them with the Model of Indicators for Sustainable Management and Associativity (MIGSA in Spanish) and by using the Principal Component Analysis (PCA) to distribute the variables studied in a small number of groups, in order to account for aspects that illustrate the variability in the companies management. Thanks to this study two axes were defined: the first one relates to sustainable aspects that are internal to the companies while the second one sets elements of external sustainability. Both of them generate four different competitiveness profiles which allow organizations to generate strategic planning as well as establish their location, to improve their position on the market.
publishDate 2016
dc.date.issued.none.fl_str_mv 2016-09-08
dc.date.available.none.fl_str_mv 2017-05-03T14:54:22Z
dc.date.accessioned.none.fl_str_mv 2017-05-03T14:54:22Z
dc.date.none.fl_str_mv 2016-09-08
dc.type.eng.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
article
publishedVersion
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http://purl.org/coar/resource_type/c_2df8fbb1
dc.type.local.spa.fl_str_mv Artículo
status_str publishedVersion
dc.identifier.issn.none.fl_str_mv 2256-4322
1692-0279
dc.identifier.uri.none.fl_str_mv http://hdl.handle.net/10784/11391
dc.identifier.doi.none.fl_str_mv 10.17230/ad-minister.29.5
identifier_str_mv 2256-4322
1692-0279
10.17230/ad-minister.29.5
url http://hdl.handle.net/10784/11391
dc.language.iso.none.fl_str_mv spa
language spa
dc.relation.isversionof.none.fl_str_mv http://publicaciones.eafit.edu.co/index.php/administer/article/view/3491
dc.relation.uri.none.fl_str_mv http://publicaciones.eafit.edu.co/index.php/administer/article/view/3491
dc.rights.eng.fl_str_mv Copyright (c) 2016 AD-minister
dc.rights.coar.fl_str_mv http://purl.org/coar/access_right/c_abf2
dc.rights.local.spa.fl_str_mv Acceso abierto
rights_invalid_str_mv Copyright (c) 2016 AD-minister
Acceso abierto
http://purl.org/coar/access_right/c_abf2
dc.format.none.fl_str_mv application/pdf
text/html
dc.publisher.spa.fl_str_mv Universidad EAFIT
dc.source.none.fl_str_mv instname:Universidad EAFIT
reponame:Repositorio Institucional Universidad EAFIT
dc.source.eng.fl_str_mv AD-minister; No 29 (2016); 101-120
instname_str Universidad EAFIT
institution Universidad EAFIT
reponame_str Repositorio Institucional Universidad EAFIT
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